• Own all aspects of the solution selection process — from discovery, demos, evaluations, workshops, POCs, and technical validation throughout the sales process to achieve technical wins. • Own RFI/RFP and technical solution responses with clarity and credibility. • Lead deep discovery to understand customer product operating models, planning cadences, workflows, governance, and data structures. • Design and deliver tailored demonstrations aligned to customer product and portfolio operating needs. • Configure account, data, integrations, hierarchy, and customer specific use cases to drive successful evaluation outcomes. • Partner closely with Account Executives to shape technical win strategy, influence deal progression, and improve win rates. • Continuously develop expertise in Dragonboat capabilities, evolving product operating practices, AI-enabled workflows, and the competitive landscape.

• Develop and execute regional partner business plans to achieve pipeline, revenue, delivery, and certification goals. • Recruit, onboard, and manage strategic consulting partners to expand market coverage and delivery capacity. • Build and maintain joint business plans with key partners, including regular business reviews and performance tracking. • Drive pipeline generation through joint account planning, co-marketing initiatives, opportunity registration, and partner-led sales motions. • Partner closely with Sales, Solution Consulting, Services, Marketing, and Partner Excellence teams to accelerate deal execution and customer success. • Enable internal field teams on partner capabilities, industry and use-case expertise, and engagement strategies to increase partner influence in sales cycles and overall customer success. • Monitor partner health and performance by evaluating partner certifications, customer adoption and expansion, engagement quality, and operational compliance. • Facilitate ongoing stakeholder alignment through territory planning, pipeline reviews, partner engagement planning, and executive-level collaboration with regional sales leadership.

• Work on the development, evolution, and maintenance of solutions based on Salesforce Field Service (FSL), with a focus on performance and governance. • Customize and configure objects, flows, and business rules for managing service orders, scheduling, and dispatch, ensuring alignment with operational requirements. • Build complex automations using Flows, Apex, and Triggers to improve process efficiency and data quality. • Support integrations between FSL and legacy/corporate systems via REST APIs, Platform Events, or middleware, ensuring smooth communication across platforms. • Collaborate with functional teams, operations, and the business to translate operational needs into viable technical solutions, contributing to deliveries aligned with strategic objectives.

Role Description Hi there - pull up a chair. At Tiny Spoon Chef, we believe a great meal is one of life’s simplest joys, and we’ve built a personal chef and culinary service brand around making that joy easy to come by. From cozy weeknight dinners to once-in-a-lifetime celebrations, our chefs cook for real people, in real kitchens, with a whole lot of heart. Now we’re looking for someone to help even more people find their seat at the table. Every wonderful client relationship starts with a conversation - and we’d love for you to be the one having it. As our Salesperson, you’ll be the warm, knowledgeable voice that greets prospective clients, answers their questions, and helps them discover exactly the right service for their lives and their cravings. You’ll manage inbound and outbound sales communications, nurture leads, guide prospects through the sales process, and make sure every customer feels genuinely cared for - from their very first inquiry all the way through onboarding. You’ll thrive here if you’re highly organized, naturally personable, sales-savvy, and truly passionate about hospitality, food, and taking great care of people. A Taste of the Day-to-Day - Be the friendly first point of contact, handling inbound and outbound sales calls, emails, chat inquiries, and social media responses with prospective clients. - Champion the full Tiny Spoon Chef menu of offerings, including Core Service, Peak Service, personal chef events, cooking classes, VIP experiences, group sales, corporate partnerships, and gifting opportunities. - Educate prospective and current clients about our services so they can find the perfect fit. - Qualify leads and guide prospects through the sales funnel, turning curiosity into conversion. - Follow up with warm leads from marketing campaigns, website activity, and affiliate referrals - no good lead left behind. - Provide pricing, service details, and customized recommendations tailored to each client’s tastes and needs. - Meet or exceed weekly and monthly sales goals and KPIs (and enjoy the happy dance that follows). - Create, update, and manage client and lead activity in HubSpot CRM, keeping every record tidy and current. - Collaborate closely with our Marketing, Culinary, Operations, and Client Success teams to improve lead-to-sale conversion. - Help onboard new clients and hand them off to Client Success with a seamless, white-glove transition. - Participate in weekly reporting, monthly scorecards, and quarterly and annual OKR tracking. - Pitch in on additional duties as they come up - every good kitchen needs a little flexibility. Qualifications - 1–5 years of experience in inbound/outbound sales, hospitality, customer service, or a related field. - Willingness to travel to various regions for sales events, grassroots outreach, and conferences (about 30% of the time). - Excellent verbal and written communication skills - you have a way of putting people at ease. - Strong organizational and time management abilities. - Comfort using CRM platforms and sales tracking systems, including HubSpot. - A self-starter spirit with a proactive, team-oriented mindset. - Genuine passion for food, wellness, hospitality, or client experience. - The ability to multitask and juggle multiple client conversations at once without dropping a plate. Requirements - Experience in food service, catering, culinary sales, hospitality, or direct-to-consumer (DTC) brands. - Familiarity with subscription-based or service-based sales models. - Knowledge of food trends, dietary preferences, wellness, or personalized meal planning. - Experience supporting VIP clients, events, or corporate partnerships. Benefits - Retirement Plan, 401k and 401k Matching - Health, Dental and Vision Insurance - Short & Long Term Disability - Life Insurance - Accident & Critical Illness Insurance - Flexible Spending Account (FSA) - Dependent Care Account (DCA) - Paid Time Off - Profit Sharing