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Remote technical staffing from Latin America.
Patient Sales Coordinator
Location
Mexico
Posted
55 days ago
Salary
0
Seniority
Senior
Job Description
Patient Sales Coordinator
Zipdev
• Respond to incoming patient inquiries and leads promptly • Conduct outbound follow-up calls, emails, and messages • Educate prospective patients about consultations, coaching services, and GUIDE Program offerings • Guide patients through scheduling and enrollment processes • Follow up with eligible patients to support GUIDE Program enrollment completion • Maintain consistent communication and relationship-building with prospective patients and families • Serve as the communication bridge between marketing and medical/operations teams • Coordinate outreach efforts with clinic scheduling capacity and operational workflows • Provide feedback regarding patient concerns, trends, and conversion barriers • Maintain accurate documentation and communication records in internal systems • Track outreach activity, conversions, and enrollment metrics • Identify opportunities to improve onboarding and patient conversion workflows • Support clinic growth initiatives through structured outreach efforts • Assist with community relationship-building and patient engagement initiatives when needed • Handle incoming new patient calls, reaching out to people who have been contacted • Closing sales from interested people • Source the current pool of patients that might be eligible for the medicare program • Re-engaging with patients • Offering the GUIDE program
Job Requirements
- Strong written and verbal English communication skills
- Sales experience
- Empathetic and compassionate.
- Excellent interpersonal and relationship-building abilities
- Experience in healthcare outreach, patient coordination, customer success, enrollment support, sales, or marketing coordination
- Ability to communicate empathetically and professionally with patients and families
- Highly organized, proactive, and detail-oriented
- Comfortable handling outbound follow-up and patient communication consistently
- Ability to work independently while collaborating across teams
- Reliable internet connection and dedicated remote workspace
- Availability to work Monday–Friday, 8:00 AM – 5:00 PM Pacific Time
- Ability to maintain HIPAA compliance and confidentiality
- Must be located in Latam
- Nice-to-Haves**
- Experience with healthcare enrollment or Medicare-related programs
- Experience in functional medicine, wellness, senior care, or cognitive health environments
- Familiarity with CRM or EHR systems
- Experience with:
- Cerbo EHR
- RingCentral
- Slack
- Background in healthcare marketing coordination or lead management
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