Zipdev logo
Zipdev

Zipdev is a staffing and recruiting company that works with its clients to hire for tech positions. As an employer, the company aims to foster a flexible work environment that prom

Patient Sales Coordinator

Location

Mexico

Posted

11 hours ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Patient Sales Coordinator

Zipdev

• Respond to incoming patient inquiries and leads promptly • Conduct outbound follow-up calls, emails, and messages • Educate prospective patients about consultations, coaching services, and GUIDE Program offerings • Guide patients through scheduling and enrollment processes • Follow up with eligible patients to support GUIDE Program enrollment completion • Maintain consistent communication and relationship-building with prospective patients and families • Serve as the communication bridge between marketing and medical/operations teams • Coordinate outreach efforts with clinic scheduling capacity and operational workflows • Provide feedback regarding patient concerns, trends, and conversion barriers • Maintain accurate documentation and communication records in internal systems • Track outreach activity, conversions, and enrollment metrics • Identify opportunities to improve onboarding and patient conversion workflows • Support clinic growth initiatives through structured outreach efforts • Assist with community relationship-building and patient engagement initiatives when needed • Handle incoming new patient calls, reaching out to people who have been contacted • Closing sales from interested people • Source the current pool of patients that might be eligible for the medicare program • Re-engaging with patients • Offering the GUIDE program

Job Requirements

  • Strong written and verbal English communication skills
  • Sales experience
  • Empathetic and compassionate.
  • Excellent interpersonal and relationship-building abilities
  • Experience in healthcare outreach, patient coordination, customer success, enrollment support, sales, or marketing coordination
  • Ability to communicate empathetically and professionally with patients and families
  • Highly organized, proactive, and detail-oriented
  • Comfortable handling outbound follow-up and patient communication consistently
  • Ability to work independently while collaborating across teams
  • Reliable internet connection and dedicated remote workspace
  • Availability to work Monday–Friday, 8:00 AM – 5:00 PM Pacific Time
  • Ability to maintain HIPAA compliance and confidentiality
  • Must be located in Latam
  • Nice-to-Haves**
  • Experience with healthcare enrollment or Medicare-related programs
  • Experience in functional medicine, wellness, senior care, or cognitive health environments
  • Familiarity with CRM or EHR systems
  • Experience with:
  • Cerbo EHR
  • RingCentral
  • Slack
  • Background in healthcare marketing coordination or lead management

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