Carazo Enterprise SL

Role Description We are expanding the footprint of brand Adrian Magnus across named territories in the US market and are looking for a driven B2B Sales Agent to open new commercial relationships and grow existing ones — remotely from Panama. This is a full-cycle outbound sales role. You will prospect, pitch, negotiate, and close deals with distributors, retailers, and cigar shops across the US, while maintaining a structured pipeline and accurate CRM records. - Develop sales within your assigned US territory — from cold outreach to closed deals - Prospect and acquire new B2B clients: distributors, retailers, and cigar shops across the US - Manage client relationships, follow-ups, and account development to maximize retention and growth - Execute structured outbound outreach via phone, email, and LinkedIn - Build and manage your full sales pipeline — prospecting, follow-up, negotiation, and closing - Maintain accurate CRM records and follow structured outreach and follow-up cycles - Report commercial activity and hit individual sales targets weekly and monthly Qualifications - Minimum 2 years of experience selling in an English-speaking market — B2B preferred - Strong background in outbound sales and cold outreach (calls, email, LinkedIn) - Excellent English communication skills — B2 level minimum (written and spoken) - Hands-on experience with CRM systems and structured pipeline management - Familiarity with sales KPIs and a track record of working to measurable targets Requirements - Previous experience in the premium tobacco or cigar industry (nice to have) - Experience representing premium or luxury brands (nice to have) Benefits - Competitive base salary plus commission on top - Direct reporting to the B2B Sales Supervisor with a clear growth path - Real ownership of a US territory — your pipeline, your clients, your results - A fast-growing international brand active in the US, EU, and Latin America

Role Description As a B2C Sales Supervisor / Sales Manager, you will lead our direct-to-consumer sales function. You will be responsible for supervising, scaling, and coaching a growing team of phone-based sales agents. This is a remote leadership role focused on delivering sales excellence through structured training, performance analysis, and KPI-driven management. The ideal candidate will be highly experienced in phone sales, remote team supervision, and optimizing sales systems for the U.S. and European markets. Key Responsibilities - Supervise and lead a remote team of phone sales agents - Train, onboard, and coach new hires - Develop and refine sales scripts and call methodologies - Analyze call metrics and track KPIs to improve performance - Implement quality assurance processes and monitor productivity - Collaborate with leadership to scale the team to 8–10 agents - Own day-to-day sales operations and target tracking - Coordinate with Customer Service to align goals and strategies - Maintain high standards of communication, discipline, and accountability Qualifications - Minimum 5 years of total sales experience, including: - At least 1–2 years as a successful phone salesperson - 3+ years supervising remote phone sales teams - Strong knowledge of outbound call operations, sales psychology, and coaching techniques - Proven experience with U.S. and European markets - Skilled in creating scripts, analyzing data, and improving KPIs - Fluent English (C1 level or higher) – mandatory - Remote work capability and reliable internet - Experience scaling a call center or B2C team is highly preferred Ideal Candidate Profile - Structured, strategic, and accountable - Motivational leader with a strong operational focus - Data-driven decision-maker with coaching ability - Adaptable to change and growth pace - Committed to developing a high-performance sales culture Benefits - $2,500/month base salary - Competitive bonus and commission structure tied to team results - Opportunity to lead and scale a global sales function - Full remote flexibility and autonomy - Clear growth path and collaboration with executive leadership