Zipdev

• Respond to incoming patient inquiries and leads promptly • Conduct outbound follow-up calls, emails, and messages • Educate prospective patients about consultations, coaching services, and GUIDE Program offerings • Guide patients through scheduling and enrollment processes • Follow up with eligible patients to support GUIDE Program enrollment completion • Maintain consistent communication and relationship-building with prospective patients and families • Serve as the communication bridge between marketing and medical/operations teams • Coordinate outreach efforts with clinic scheduling capacity and operational workflows • Provide feedback regarding patient concerns, trends, and conversion barriers • Maintain accurate documentation and communication records in internal systems • Track outreach activity, conversions, and enrollment metrics • Identify opportunities to improve onboarding and patient conversion workflows • Support clinic growth initiatives through structured outreach efforts • Assist with community relationship-building and patient engagement initiatives when needed • Handle incoming new patient calls, reaching out to people who have been contacted • Closing sales from interested people • Source the current pool of patients that might be eligible for the medicare program • Re-engaging with patients • Offering the GUIDE program

Role Description We are looking for a Patient Sales Coordinator to support patient conversion, enrollment, and communication efforts across our clinical programs. This role focuses on building relationships with prospective patients, following up on inquiries, guiding individuals through our services, and increasing enrollment in our GUIDE Program, coaching services, and provider consultations. The ideal candidate is empathetic, organized, proactive, and confident communicating with patients and families navigating cognitive health concerns. This person will also act as a key liaison between the marketing team and the medical/operations team to ensure smooth communication, alignment, and patient experience throughout the enrollment journey. Responsibilities - Patient Outreach & Enrollment - Respond to incoming patient inquiries and leads promptly - Conduct outbound follow-up calls, emails, and messages - Educate prospective patients about consultations, coaching services, and GUIDE Program offerings - Guide patients through scheduling and enrollment processes - Follow up with eligible patients to support GUIDE Program enrollment completion - Maintain consistent communication and relationship-building with prospective patients and families - Coordination & Operations - Serve as the communication bridge between marketing and medical/operations teams - Coordinate outreach efforts with clinic scheduling capacity and operational workflows - Provide feedback regarding patient concerns, trends, and conversion barriers - Maintain accurate documentation and communication records in internal systems - Track outreach activity, conversions, and enrollment metrics - Identify opportunities to improve onboarding and patient conversion workflows - Community & Growth Support - Support clinic growth initiatives through structured outreach efforts - Assist with community relationship-building and patient engagement initiatives when needed Qualifications - Strong written and verbal English communication skills - Sales experience - Empathetic and compassionate - Excellent interpersonal and relationship-building abilities - Experience in healthcare outreach, patient coordination, customer success, enrollment support, sales, or marketing coordination - Ability to communicate empathetically and professionally with patients and families - Highly organized, proactive, and detail-oriented - Comfortable handling outbound follow-up and patient communication consistently - Ability to work independently while collaborating across teams - Reliable internet connection and dedicated remote workspace - Availability to work Monday–Friday, 8:00 AM – 5:00 PM Pacific Time - Ability to maintain HIPAA compliance and confidentiality - Must be located in Latam Nice-to-Haves - Experience with healthcare enrollment or Medicare-related programs - Experience in functional medicine, wellness, senior care, or cognitive health environments - Familiarity with CRM or EHR systems - Experience with Cerbo EHR - Experience with RingCentral - Experience with Slack - Background in healthcare marketing coordination or lead management

- Lead hiring, onboarding, and offboarding processes - Maintain accurate employee documentation and records - Serve as a primary point of contact for staff questions (time off, missed hours, general HR inquiries) - Communicate regularly with team members via phone, WhatsApp, or Google Call - Partner with outsourced HR to ensure compliance and best practices **Operations & Scheduling Support** - Upload and maintain schedules in our operations system - Review and adjust clock-in/clock-out hours as needed - Ensure timekeeping accuracy so payroll can be processed correctly each week - Support Area Managers with operational coordination and follow-through **Systems & Organization** - Maintain organized Google Drive folders and shared documents - Create and manage spreadsheets, including dropdowns and tracking tools - Keep workflows organized and up to date - Flag issues proactively and help resolve them before they escalate

Role Description We are currently seeking a People & Operations Coordinator for our client, a premier commercial cleaning firm serving high-end private schools, luxury restaurants, and warehouses across NYC and New Jersey. This is a newly evolved, full-time role designed for a bilingual "people person" who thrives at the intersection of HR compliance and logistics. As the central bridge between management and a large field team, you will ensure operational excellence by overseeing hiring, onboarding, and scheduling. This position requires a tech-savvy professional fluent in Spanish and English, with specific experience navigating U.S. labor/HR compliance (ideally in NYC) and a commitment to supporting a 24/7 workforce through dedicated early-morning coverage. Qualifications - HR support experience in a U.S. labor-based business - Strong familiarity with people-heavy operations (cleaning, hospitality, or similar preferred) - Spanish and English fluency (written and spoken) - Strong Google Drive and spreadsheet skills - Excellent organization and communication skills - Comfortable speaking with staff daily Requirements - Lead hiring, onboarding, and offboarding processes - Maintain accurate employee documentation and records - Serve as a primary point of contact for staff questions (time off, missed hours, general HR inquiries) - Communicate regularly with team members via phone, WhatsApp, or Google Call - Partner with outsourced HR to ensure compliance and best practices - Upload and maintain schedules in our operations system - Review and adjust clock-in/clock-out hours as needed - Ensure timekeeping accuracy so payroll can be processed correctly each week - Support Area Managers with operational coordination and follow-through - Maintain organized Google Drive folders and shared documents - Create and manage spreadsheets, including dropdowns and tracking tools - Keep workflows organized and up to date - Flag issues proactively and help resolve them before they escalate Work Style & Expectations - Core hours: 7:00–11:00 a.m. EST, Monday through Friday, to support our overnight teams before they head home for the day. The remainder of the workday is flexible. - Coverage for two hours on Saturday and Sunday (7:00–9:00 a.m.) - Self-directed and accountable - Proactive problem solver - Detail-oriented with strong follow-through - Comfortable working cross-functionally with HR, payroll, and operations - Thrives in a fast-moving, people-centered environment - Work remotely, 40 hours a week. Benefits - Vacation: 10 business days a year - Holidays: 5 National Holidays a year - Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day) - Parental Leave - Health Care Reimbursement - Active Lifestyle Reimbursement - Quarterly Home Office Reimbursement - Payroll Deduction Purchase Plans - Longevity Bonus - Continuous Learning Bonus - Access to Training and Professional Development Platforms - Remote work environment

• Maintain and update company **cash flow forecasts and financial models** on a weekly basis • Track and report key business metrics including **LTV, CAC, Gross Margin per placement, and Net Revenue Retention** • Prepare monthly financial reports including **P&L, Balance Sheet, and Cash Flow statements** • Extract and analyze data from **QuickBooks Online and HubSpot** to maintain accurate financial dashboards • Own the full **Accounts Payable (AP)** and **Accounts Receivable (AR)** processes • Manage invoicing and proactively follow up on overdue accounts to maintain healthy cash flow • Execute accurate and timely **month-end close** processes • Ensure transactions are properly coded, reconciled, and maintained within **QuickBooks Online** • Support and manage cross-border payroll operations for **150+ employees and contractors** across Latin America • Ensure timely and accurate payments across multiple currencies and payment platforms • Maintain payroll accuracy and support related financial reconciliations

Role Description We are seeking a highly analytical, organized, and detail-oriented FF&E (Furniture, Fixtures, and Equipment) Project & Scope Coordinator. In this role, you will serve as the operational backbone for major commercial furniture and construction projects. You will bridge the gap between architectural vision and execution by managing blueprint-based project workflows, room-by-room inventory tracking, documentation compliance, and cross-functional communication. This position is a hybrid of analytical data management and proactive project coordination. You will be responsible for ensuring that what is drawn on a blueprint perfectly aligns with what is ordered, delivered, and billed. The ideal candidate is a resourceful self-starter who thrives when working with complex spreadsheets, contract portals, and technical documentation. While prior furniture or construction experience is a major plus, we place the highest value on exceptional Excel skills, sharp business math, and the intellectual curiosity to master new systems independently. Qualifications - 1–3 years of experience in commercial construction, interior design, FF&E procurement, or sub-contractor project coordination. - Direct, hands-on experience utilizing Procore or equivalent construction management software. - Familiarity with architectural symbols, scale, and reading construction document sets. - Basic understanding of certified payroll, prevailing wage projects, and construction compliance documentation. - Demonstrated experience using AI prompts and productivity tools to streamline administrative workflows. Requirements - Education/Experience: Bachelor’s degree or equivalent practical experience in business, project management, construction management, or an analytical field. - Advanced Excel Skills: Mastery of data manipulation, formulas (VLOOKUP/XLOOKUP, IF statements), data validation, and text-to-columns functionality. - Quantitative Acuity: Strong business math skills with the ability to critically audit large datasets and instantly spot logical errors or mathematical inconsistencies. - Communication Skills: Exceptional written and verbal communication style tailored for a professional construction and corporate audience. - Project Management Mindset: Ability to juggle multiple complex projects simultaneously without losing track of minor details. Benefits - Work remotely Monday - Friday, 40 hours a week (no weekends) - Vacation: 10 business days a year - Holidays: 5 National Holidays a year - Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day) - Parental Leave - Health Care Reimbursement - Active Lifestyle Reimbursement - Quarterly Home Office Reimbursement - Payroll Deduction Purchase Plans - Longevity Bonus - Continuous Learning Bonus - Access to Training and Professional Development Platforms Key Responsibilities - Blueprint Take-Offs & Scope Alignment - Architectural Blueprint Audits: Review and interpret architectural, interior design, and furniture drawings to accurately identify project scope, layouts, and product quantities. - Quantity Take-Offs: Perform precise quantity take-offs and establish comprehensive, room-by-room furniture inventories. - Change-Order & Bulletin Tracking: Dynamically update tracking documents, inventories, and order files based on revised drawings, architectural bulletins, and addenda. - Discrepancy Reconciliation: Cross-check architectural drawings against final orders and supplier quotes to identify, flag, and resolve discrepancies or missing data before they impact project timelines. - Project Coordination & Stakeholder Communication - Cross-Functional Liaison: Serve as a central point of contact for external General Contractors (GCs), project managers, and clients, as well as internal sales, design, and operations teams. - RFI Management: Proactively generate and track Requests for Information (RFIs) to resolve ambiguities in project scope, timelines, or product specifications. - Task Driving: Actively follow up with various stakeholders to ensure submittals, approvals, and operational milestones are completed on schedule. - Reporting, Portal Management & Compliance Support - Advanced Data Management: Build, maintain, and audit complex Excel spreadsheets, project logs, and master schedules. - Contractor Portal Administration: Upload, track, and manage critical project documentation using Procore and other client-specific contractor portals. - Compliance Oversight: Coordinate and assist with the submission of certified payroll, certificate of insurance (COI) requirements, lien waivers, and closeout packages. - Deliverable Preparation: Collaborate on the creation of high-quality "spec books," client presentations, and operation/maintenance (O&M) manuals. - Process Innovation & Tech Integration - Workflow Optimization: Help refine internal templates, tracking systems, and documentation standards to scale operations. - Leverage Modern Tools: Safely and effectively integrate AI productivity tools (e.g., ChatGPT) and advanced software shortcuts to increase speed and accuracy in reporting. Key Traits for Success - Impeccable Attention to Detail: You don't just skim data; you audit it. You notice when a count is off by one item across a 100-page document. - Resourceful Problem-Solver: You don't wait for answers to drop in your lap; you dig through drawings and files to find solutions independently. - High Accountability: You take ultimate ownership of your data and take pride in the accuracy of your reporting. - Thick-Skinned & Adaptable: You can handle the fast-paced, sometimes blunt communication style of construction sites and General Contractors while remaining poised and professional.

Role Description Zipdev connects companies across the U.S. and Canada with top remote talent throughout Latin America. As a fast-growing, bootstrapped company, we are looking for a highly capable and detail-oriented Senior Accountant to support our accounting operations, financial reporting, and forecasting processes. This role is ideal for someone who combines strong accounting fundamentals with financial analysis skills and enjoys working in a fast-paced, high-growth environment. You will play a key role in maintaining accurate financial records, supporting strategic decision-making through reporting and forecasting, and ensuring operational excellence across accounting and payroll processes. Responsibilities - Financial Reporting & Forecasting - Maintain and update company cash flow forecasts and financial models on a weekly basis - Track and report key business metrics including LTV, CAC, Gross Margin per placement, and Net Revenue Retention - Prepare monthly financial reports including P&L, Balance Sheet, and Cash Flow statements - Extract and analyze data from QuickBooks Online and HubSpot to maintain accurate financial dashboards - Accounting Operations - Own the full Accounts Payable (AP) and Accounts Receivable (AR) processes - Manage invoicing and proactively follow up on overdue accounts to maintain healthy cash flow - Execute accurate and timely month-end close processes - Ensure transactions are properly coded, reconciled, and maintained within QuickBooks Online - Payroll Administration - Support and manage cross-border payroll operations for 150+ employees and contractors across Latin America - Ensure timely and accurate payments across multiple currencies and payment platforms - Maintain payroll accuracy and support related financial reconciliations Qualifications - 4–7 years of experience in finance, accounting, or financial reporting - Strong understanding of accounting principles and financial analysis - Experience working in B2B services, SaaS, staffing, or recruiting industries - Advanced proficiency in Excel and/or Google Sheets, including financial modeling and large datasets - Strong experience with QuickBooks Online - Experience handling cross-border payments and payroll processes in LATAM - Excellent written and verbal English communication skills - Strong organizational skills and attention to detail Nice to Have - Experience working in a high-growth startup or bootstrapped company - Experience building or improving financial dashboards and reporting processes - Familiarity with SaaS metrics and operational finance KPIs - Experience supporting executive leadership with financial insights and forecasting Benefits - Work remotely Monday - Friday, 40 hours a week (no weekends) - Vacation: 10 business days a year - Holidays: 5 National Holidays a year - Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day) - Parental Leave - Health Care Reimbursement - Active Lifestyle Reimbursement - Quarterly Home Office Reimbursement - Payroll Deduction Purchase Plans - Longevity Bonus - Continuous Learning Bonus - Access to Training and Professional Development Platforms

• Ship models into production • Debug production pipelines at client sites • Build new ML features ranging from classical ML, computer vision and LLMs • Work hands-on with GPU servers & multi-camera systems • Collaborate with customer surveillance teams and distribution partners

Role Description Our client is building vision agents for large venues such as hotels and casinos— powering real-time video analytics and intelligent surveillance across hundreds of camera streams. Our systems run on-prem in some of the largest resorts in Las Vegas, and many more in the pipeline. They’re a highly technical team shipping deep tech into one of the most operationally demanding and dynamic environments. We’re looking for a Forward Deployed ML Engineer who blends strong technical ML/CV ability with comfort deploying systems in the field. You will own our real-time vision pipelines end-to-end and be the technical face of the client's inside casinos. This role is not a back-office research job. - Ship models into production - Debug production pipelines at client sites - Build new ML features ranging from classical ML, computer vision and LLMs - Work hands-on with GPU servers & multi-camera systems - Collaborate with customer surveillance teams and distribution partners If you love solving real-world problems in messy environments, this is your role. Qualifications - 2-3 years of experience in machine learning with strong knowledge about not just deep learning but also classical ML - Strong skills in Linux, Docker, and shipping models as services - Comfortable working in live production environments with minimal supervision - A startup mindset — resourceful, adaptable, and excited to work across ML, backend, and DevOps boundaries Requirements - Train, tune, and update/deploy deep learning models at client sites - Maintain low-latency inference pipelines on-premise using PyTorch, ONNX, and TensorRT and Triton - Build training data processing pipelines, QA/QC labeling and coordinate work with our labeling teams - Work closely with customers and with the product manager to experiment and ship new features Benefits - Work remotely Monday - Friday, 40 hours a week (no weekends) - Vacation: 10 business days a year - Holidays: 5 National Holidays a year - Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day) - Parental Leave - Health Care Reimbursement - Active Lifestyle Reimbursement - Quarterly Home Office Reimbursement - Payroll Deduction Purchase Plans - Longevity Bonus - Continuous Learning Bonus - Access to Training and Professional Development Platforms

- Consistently meet and exceed assigned revenue targets and quotas, operating with a performance-driven, results-first mindset. - Own the sales cycle: discovery and qualification, introduction calls, technical demos, proposals, negotiations, and closing procedures. - Capable of running high-quality technical and tailored product demos of all the client's products that connect our CMS, performance, and SEO capabilities and services to real business outcomes. - Build and take full accountability for pipeline creation through targeted outbound prospecting aligned with ICPs and assigned segments. Actively prospect within your own B2B network (media, digital, SaaS, content, enterprise marketing, publishers, brands, agencies, etc.). - Partner with the Account Development Representative (ADR) and Marketing teams to convert inbound and qualified leads into pipeline and revenue. - Partner with the Implementation, Customer Success, Internal Agency, and Technology teams to ensure accurate deal scoping and a fast, seamless implementation aligned with customer expectations. - Sell to multiple stakeholders (CMOs, digital, CTOs, engineering, SEO, product, procurement, revenue leaders, editorial leaders, etc.).