Zipdev

Role Description We're looking for a Senior Software Engineer to facilitate the expansion of our client's business operations. This position is a full-time role reporting to our Engineering Manager. Below is a description of your role and responsibilities, including the things you will be held accountable for and the virtues, behaviors and competencies that are expected for this role. - Architect and deploy highly scalable, cloud-native systems utilizing Django to integrate with external HR-Tech systems allowing users to seamlessly connect and transfer data back and forth. - Proactively encourage collaboration across teams and functional units to align on the direction of strategic initiatives. - Document technical proposals and designs, collaborating with peers to refine technical solutions. - Drive product and engineering-led initiatives by deconstructing complex business challenges into manageable tasks and collaborate effectively with colleagues to implement proposed solutions. - Display initiative to independently identify bottlenecks, communicate tradeoffs, and provide technical recommendations to members of the product team. - Engage in software design and peer code reviews, offering input and technical feedback to other members of the engineering team. - Provide support for production software developments and participate in on-call rotation. Qualifications - 5+ years of relevant software engineering experience building highly available web application systems using Python/Django. - Previous experience designing and building APIs to connect disparate systems. - Proven ability to quickly ramp up on new systems and demonstrate a willingness to learn and adapt. - Strong proficiency in software design principles and technical documentation. - Excellent communication and collaboration skills, with the ability to explain complex technical topics. - Thrive in a fast-paced, ever-changing, start-up environment where you can contribute with your own ideas, innovation, and knowledge. - Demonstrated technical leadership, promoting best practices and fostering a positive team culture. - Passion for continuous learning, problem-solving, and staying up-to-date with emerging technologies. Requirements - You have experience writing and maintaining production code in Python using the Django web framework. - You thrive on innovation, consistently introducing novel ideas in areas such as automation, testing, reliability, and scalability, all while ensuring high availability for production environments. - You have experience with payroll, HR tech, healthcare, or insurance systems. - You have experience mentoring and collaborating with team members to drive technical excellence and overall team success. - You have experience working with a startup and/or with a B2B SaaS business. Benefits - Work remotely Monday - Friday, 40 hours a week (no weekends). - Vacation: 10 business days a year. - Holidays: 5 National Holidays a year. - Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day). - Parental Leave. - Health Care Reimbursement. - Active Lifestyle Reimbursement. - Quarterly Home Office Reimbursement. - Payroll Deduction Purchase Plans. - Longevity Bonus. - Continuous Learning Bonus. - Access to Training and Professional Development Platforms.

Role Description We are seeking a highly organized and customer-focused Sales Support Representative to work directly with a Regional Sales Representative. This role is designed to streamline the sales process by managing pre-sale activity, handling quotes and follow-ups, and serving as a key point of contact for customers during the sales cycle. The ideal candidate is a motivated individual who truly loves the sales environment. You will take ownership of critical support tasks, allowing the sales representative to focus on building relationships and driving new business. We are looking for a proactive, driven, and intuitive problem solver who can anticipate needs and navigate challenges independently. Key Responsibilities - Sales & Customer Support - Prepare and manage customer quotes from start to finish. - Follow up on open quotes and customer inquiries via phone and email. - Serve as the primary point of contact for assigned accounts during the sales process. - Assist customers with product selection and pricing strategies. - Account Coordination - Support the Regional Sales Representative in managing and growing key accounts. - Maintain consistent, high-quality communication with customers to ensure timely responses. - Coordinate internally across departments as needed to support the sales process. - Order & Process Management - Ensure all transaction details, including pricing, product specifications, and delivery timelines, are accurate. - Manage inbound leads and route them appropriately within the team. - Maintain meticulous CRM records and account notes. - Assist in the creation of proposals and sales materials. Qualifications - 2+ years of proven experience in a sales or sales support role. - Highly proficient in English (written and verbal). - Advanced skills in Microsoft Excel and Google Sheets. - Fully proficient across the Google Workspace and Microsoft Office suites. - A proactive and driven "self-starter" with an intuitive approach to problem-solving. - A genuine motivation for sales and a desire to contribute to a high-performing revenue team. Requirements - Work remotely Monday - Friday, 40 hours a week (no weekends). Benefits - Vacation: 10 business days a year. - Holidays: 5 National Holidays a year. - Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day). - Parental Leave. - Health Care Reimbursement. - Active Lifestyle Reimbursement. - Quarterly Home Office Reimbursement. - Payroll Deduction Purchase Plans. - Longevity Bonus. - Continuous Learning Bonus. - Access to Training and Professional Development Platforms.

Role Description On behalf of a top-tier home service and restoration company in Chicago, we're looking for a Sales Development Representative who enjoys building relationships and, most importantly, closing deals. This role is ideal for someone with 2 years of sales experience, particularly in roles where you've been responsible for following up with leads, overcoming objections, and converting prospects into customers. If you're confident asking for the sale, thrive on hitting goals, and enjoy helping customers make a decision, we'd love to hear from you. The Role (No cold calling!) - No cold calling. - Work exclusively with warm inbound leads: customers who have already requested a quote but haven't booked their service yet. - Guide customers through the decision-making process, handle objections, reinforce the value of the service, and confidently close the sale. - Sell quality, reliability, and exceptional customer experience. What a typical day looks like: - Follow up with warm inbound leads and convert them into booked appointments. - Build rapport quickly and identify what's preventing customers from moving forward. - Handle objections confidently and communicate the value of the company's services. - Close sales while maintaining a friendly, consultative approach. - Manage opportunities in Go High Level CRM, schedule appointments, and keep customer records up to date. - Consistently work toward individual conversion and booking goals. Qualifications - 2 years of sales experience, preferably in a closing, inside sales, or Sales Development Representative role where you were responsible for converting leads into customers. - Experience following a structured sales process, handling objections, and confidently asking for the sale. - Near-native English with excellent verbal communication and a neutral accent. - Strong relationship-building and persuasion skills. - Comfortable working with CRM systems (experience with Go High Level is a plus). - Available to work during Chicago (CST) business hours. - Reliable computer, fast internet connection, and a quiet workspace. - Highly dependable, organized, and committed to following through with customers. Benefits - Solid Training: A 2-to-4 week onboarding period where you’ll learn the systems and start making calls alongside the team. - Direct Impact: You’ll be working directly with the business owner, not buried under five layers of management. - Work remotely Monday - Friday, 40 hours a week (no weekends). - Vacation: 10 business days a year. - Holidays: 5 National Holidays a year. - Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day). - Parental Leave. - Health Care Reimbursement. - Active Lifestyle Reimbursement. - Quarterly Home Office Reimbursement. - Payroll Deduction Purchase Plans. - Longevity Bonus. - Continuous Learning Bonus. - Access to Training and Professional Development Platforms. Did we mention it's REMOTE?!! One of our core values at Zipdev is "Be authentic." That's why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant. Wondering how our remote environment or our payment method work? We've put together some helpful answers in our FAQs at the bottom of our career site. Take a look and let us know if you have any other questions!

Role Description On behalf of a top-tier home service and restoration company in Chicago, we're looking for a Sales Development Representative who enjoys building relationships and, most importantly, closing deals. This role is ideal for someone with 2 years of sales experience, particularly in roles where you've been responsible for following up with leads, overcoming objections, and converting prospects into customers. If you're confident asking for the sale, thrive on hitting goals, and enjoy helping customers make a decision, we'd love to hear from you. The Role (No cold calling!) - No cold calling; work exclusively with warm inbound leads. - Guide customers through the decision-making process. - Handle objections and reinforce the value of the service. - Close sales while maintaining a friendly, consultative approach. - Manage opportunities in Go High Level CRM and keep customer records up to date. - Consistently work toward individual conversion and booking goals. Qualifications - 2 years of sales experience, preferably in a closing, inside sales, or Sales Development Representative role. - Experience following a structured sales process and handling objections. - Near-native English with excellent verbal communication and a neutral accent. - Strong relationship-building and persuasion skills. - Comfortable working with CRM systems (experience with Go High Level is a plus). - Available to work during Chicago (CST) business hours. - Reliable computer, fast internet connection, and a quiet workspace. - Highly dependable, organized, and committed to following through with customers. Benefits - Solid Training: A 2-to-4 week onboarding period where you’ll learn the systems and start making calls alongside the team. - Direct Impact: You’ll be working directly with the business owner, not buried under five layers of management. - Work remotely Monday - Friday, 40 hours a week (no weekends). - Vacation: 10 business days a year. - Holidays: 5 National Holidays a year. - Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day). - Parental Leave. - Health Care Reimbursement. - Active Lifestyle Reimbursement. - Quarterly Home Office Reimbursement. - Payroll Deduction Purchase Plans. - Longevity Bonus. - Continuous Learning Bonus. - Access to Training and Professional Development Platforms.

Role Description We're hiring a Senior SRE based in Latin America to work alongside our US-based engineering team, building out observability, on-call coverage, and deployment automation for a client with strict compliance requirements. This is a full-time role with real production ownership, not a support or ticket-queue position. - Support observability tooling implementation (Datadog and/or Azure Monitor/App Insights) and help build SLO definitions, alert rules, and synthetic checks - Participate in a PagerDuty on-call rotation, including escalation handling and incident documentation - Build and maintain operational runbooks for incident response, rollback, and recovery scenarios - Contribute to deployment automation work (blue/green or canary patterns) and Infrastructure as Code - Work across Azure SQL and Cosmos DB environments, supporting performance and cost optimization initiatives - Collaborate closely with US-based engineers during overlapping working hours Qualifications - 5+ years in SRE, DevOps, or cloud infrastructure roles - Strong hands-on experience with Microsoft Azure (Azure SQL, Cosmos DB, Container Apps, App Service) - Experience with observability tooling (Datadog, Azure Monitor, or similar) and on-call/incident response - Familiarity with Infrastructure as Code (Terraform preferred) - Strong written and spoken English; you'll be in daily communication with US-based team members and, at times, client stakeholders - Availability with meaningful overlap with US Eastern or Mountain time zones - Experience working in HIPAA-regulated environments, including handling PHI under a Business Associate Agreement (BAA) and working within least-privilege, audited access controls - Willingness to complete a healthcare-industry-standard background check prior to production access Requirements - This role includes participation in a pager-based on-call rotation via PagerDuty, covering SEV-1/SEV-2 incidents on a shared schedule with the SRE team. This is a core, required part of the role, not an occasional ask. Benefits - Work remotely - Vacation: 10 business days a year - Holidays: 5 National Holidays a year - Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day) - Parental Leave - Health Care Reimbursement - Active Lifestyle Reimbursement - Quarterly Home Office Reimbursement - Payroll Deduction Purchase Plans - Longevity Bonus - Continuous Learning Bonus - Access to Training and Professional Development Platforms

• Support observability tooling implementation (Datadog and/or Azure Monitor/App Insights) and help build SLO definitions, alert rules, and synthetic checks • Participate in a PagerDuty on-call rotation, including escalation handling and incident documentation • Build and maintain operational runbooks for incident response, rollback, and recovery scenarios • Contribute to deployment automation work (blue/green or canary patterns) and Infrastructure as Code • Work across Azure SQL and Cosmos DB environments, supporting performance and cost optimization initiatives • Collaborate closely with US-based engineers during overlapping working hours

• Create comprehensive, functional, and aesthetically pleasing designs for multiple styles of educational facilities. • Develop and present engaging design concepts and service capabilities to potential clients. • Source and select fabrics, finishes, and color palettes that align with specific design concepts and overarching architectural plans. • Act as a key liaison, managing day-to-day correspondence and communication with clients, project stakeholders, and internal sales staff. • Utilize specialized industry software to produce high-quality CAD drawings and immersive 3D visuals.

Role Description Our client is seeking a talented and driven Project Designer to join our Project Management & Design Department. In this role, you will be responsible for managing all aspects of design plans for both new construction and renovation projects, specializing in Educational Furniture, Fixtures, and Equipment (FF&E). The ideal candidate will possess a strong blend of spatial creativity, technical CAD/3D modeling skills, and the communication prowess needed to interface directly with clients and our sales team. Key Responsibilities - Space Planning & Design: Create comprehensive, functional, and aesthetically pleasing designs for multiple styles of educational facilities. - Presentation & Pitching: Develop and present engaging design concepts and service capabilities to potential clients. - Material Selection: Source and select fabrics, finishes, and color palettes that align with specific design concepts and overarching architectural plans. - Collaboration & Communication: Act as a key liaison, managing day-to-day correspondence and communication with clients, project stakeholders, and internal sales staff. - Technical Design: Utilize specialized industry software to produce high-quality CAD drawings and immersive 3D visuals. Qualifications - 2–4 years of industry experience specific to commercial project design, a big plus if you have experience working with Furniture. - Strong knowledge of interior design and custom furniture solutions is highly preferred. - Proficiency and hands-on experience with AutoCAD, Giza 2020 / CAP, and CET Designer (Configura). - Proven capability in generating precise CAD drawings and detailed 3D models/visuals. - Strong interpersonal skills for ongoing correspondence and collaboration with clients, project stakeholders, and internal sales staff. Requirements - Must be available and willing to travel within a designated regional territory as needed to support projects and client meetings. Benefits - Work remotely Monday - Friday, 40 hours a week (no weekends). - Vacation: 10 business days a year. - Holidays: 5 National Holidays a year. - Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day). - Parental Leave. - Health Care Reimbursement. - Active Lifestyle Reimbursement. - Quarterly Home Office Reimbursement. - Payroll Deduction Purchase Plans. - Longevity Bonus. - Continuous Learning Bonus. - Access to Training and Professional Development Platforms.

Role Description We are seeking a remote Accounting & Procurement Specialist to own both our client's bookkeeping and our quote desk. The right person is someone who can do deep, careful financial work, but also pivot quickly when a client needs a quote or a purchase and have consistent communication and follow-through. The ideal candidate is proactive, responsive, and comfortable working in a fast-paced environment where priorities may shift throughout the day. You will work closely with the sales, service, and operations teams to ensure accurate financial records, timely procurement processes, and excellent client communication. This is a full-time remote role supporting Pacific Time business hours. Responsibilities - Accounting & Bookkeeping - Manage daily bank feed synchronization, transaction categorization, and reconciliations - Maintain the general ledger in compliance with GAAP standards - Prepare and post journal entries, accruals, and month-end adjustments - Perform reconciliations for bank and balance sheet accounts - Process accounts payable, expense categorization, and vendor documentation - Review, process, and send invoices through ConnectWise PSA - Record and reconcile incoming payments from multiple platforms - Support collections and communicate with clients regarding billing inquiries - Quote Desk & Procurement - Respond to quote requests with same-day turnaround whenever possible - Research vendor pricing and create quotes, sales orders, and purchase orders - Apply appropriate pricing and markup strategies - Follow up on pending quotes, vendor deliveries, and open orders - Coordinate with sales and project teams regarding order status and timelines - Create and maintain client agreements and procurement documentation - Compliance, Payroll & Reporting - Enter and reconcile payroll data in QuickBooks - File sales tax and California e-waste tax returns - Prepare and file annual 1099 forms - Support CPA firms during audits and tax preparation - Manage month-end close processes including COGS, depreciation, prepaids, and fixed assets - Generate financial reports, reconciliations, and cash flow summaries - Systems & Operations - Maintain QuickBooks Online configurations and GL mappings - Ensure ConnectWise PSA and QuickBooks integrations function correctly - Manage ticket workflows in ConnectWise PSA, ensuring proper ownership and updates - Maintain organized documentation and operational accuracy across systems Qualifications - 2+ years of full-cycle bookkeeping or accounting experience - Strong understanding of GAAP and U.S./California accounting practices - Experience with QuickBooks Online - Strong organizational skills and attention to detail - Excellent written communication and client-facing professionalism - Ability to multitask and work with urgency in a fast-paced environment - Comfortable following up proactively and managing multiple workflows simultaneously - Ability to work Pacific Time business hours remotely Nice to Have - Experience working in an MSP, IT services, or technology-driven company - Procurement or quote desk experience - Familiarity with IT products, vendors, and purchasing workflows - ConnectWise Manage PSA certification or advanced experience - Experience with payroll processing and tax filing - Experience improving workflows through automation or AI tools Benefits - Work remotely Monday - Friday, 40 hours a week (no weekends) - Vacation: 10 business days a year - Holidays: 5 National Holidays a year - Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day) - Parental Leave - Health Care Reimbursement - Active Lifestyle Reimbursement - Quarterly Home Office Reimbursement - Payroll Deduction Purchase Plans - Longevity Bonus - Continuous Learning Bonus - Access to Training and Professional Development Platforms

Role Description We are seeking a dedicated and problem-solving Customer Service Representative to provide additional capacity to the customer support team. This fully remote role is crucial for ensuring that all customer service issues are resolved promptly and efficiently. Key Responsibilities (Day-to-Day) - Handle Inquiries: Actively manage and respond to customer service inquiries across multiple channels, including phone calls, live chats, and emails. - Documentation: Accurately take notes on customer interactions and resolutions. - Resolution: Ensure all customer service issues are fully resolved by the end of each day. Qualifications - 1-2 Years of Experience in a Customer Service role or similar. - Experience working with AI (ChatGPT & Gemini). - Experience in the healthcare industry is preferred. - Previous experience handling customer support via calls is required. - Advanced English conversational and written skills are a must. - Scheduling Flexibility: Must be able to work weekends. Requirements - Success is measured by consistently achieving high customer satisfaction scores. Benefits - This is an exciting opportunity to join a company that is open to receiving people from different parts of the world and offers clear intentions for internal growth and advancement. - Work remotely. - Vacation: 10 business days a year. - Holidays: 5 National Holidays a year. - Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day). - Parental Leave. - Health Care Reimbursement. - Active Lifestyle Reimbursement. - Quarterly Home Office Reimbursement. - Payroll Deduction Purchase Plans. - Longevity Bonus. - Continuous Learning Bonus. - Access to Training and Professional Development Platforms. - Did we mention it's REMOTE?!!