Role Description Ongoing client engagement to ensure technical alignment. This will include: - Pre/post sales technical issues - Documenting technical requirements - Understanding the product's technical feasibility within the opportunity/customer environment Self-starter, proactive and ability to work independently when applicable a must. Develop/provide technical collateral, and training for product awareness pre/post sales. Work in close alignment with Pre-Post Sales teams to ensure: - Technical requirements from customer are understood and aligned with the company’s products/services - Documenting opportunity/customer network design - Internal alignment with network/engineering team to execute VPN, Static IP and any other technical elements to help support pre-post sales process Manage the customers’ technical queries and monitor support requests to ensure that the company’s products are meeting requirements while working in close collaboration with customer success to ensure internal alignment. Prepare and communicate weekly and quarterly reports, including weekly technical issues/escalations. Qualifications - 5+ years of experience managing customer technical relationships at Enterprise level - 5+ years of experience with technical pre-post sales - Knowledge and experience of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, proxies, etc.) - Knowledge of cellular networks: Signaling (MAP, DIAMETER, GTP, etc.), core infrastructure (PGWs, STPs, DEAs, and HLR-/HSS’s), roaming (SS7, GRX, IPX), Remote Sim Provisioning (RSP), SGP02, and SGP22 - Strong project and time management skills - Exceptional business acumen and interpersonal skills that demonstrate the ability to build technical business relationships that drive alignment internally and externally - Proven track record working independently as well within team environment - Demonstrate strategic, tactical, and problem-solving skills - Strong written and verbal communication skills - Exceptional interpersonal skills - Ability to take on and manage projects with a can-do attitude - Ability to analyze data and technical trends, articulating findings Benefits - The opportunity for professional development within a reputable international innovative and growing company - The opportunity to join a team of highly professional specialists in an international environment - Fully remote role - Medical benefits Company Description Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence. Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.

Title: Sr. Performance Solutions Partner Location: San Francisco, CA, US; Remote Job Description: About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. Pinterest is looking for a Performance Solutions Lead. This role is responsible for enabling advertisers and sellers to drive success on the Pinterest platform, through the adoption of priority products and the development of new / innovative best practices. The Performance Solutions Lead will closely partner with cross-functional leadership in sales, product, and engineering. This is a multi-faceted, fast-paced job in a start-up environment so flexibility, a data-driven mindset, a strong work ethic, and a good sense of humor are a must. The right candidate will be a strategic thought leader who is driven by learning and solving ambiguous problems. The Performance Solutions team sits within the Global Sales Strategy (GSS) organization. Performance Solutions delivers through strategic guidance, operational excellence and technical expertise to improve the effectiveness of advertising campaigns resulting in increased client ROI. We work to understand, innovate, and scale cross-functional workflows. We are responsible for measuring process impact, making our business more efficient with consistent execution while embarking on building the next generation of data-driven best practices. What you’ll do: - Become an expert at Pinterest campaign best practices, enabling yourself to be your regions go to resource for performance related opportunities - Understand complex processes and products, distilling them down into a digestible format for a less technical audience - Enable and mobilize sellers to pitch new performance products and campaign best practices at scale - Provide strategic thought leadership to top tier clients within your region - Identify key issues facing our clients and advertisers, and develop proposed solutions on how Pinterest should solve them through systems, processes and / or people - Work with your region to adapt best practices to fit the market your are supporting, and relay that feedback to internal and external stakeholders What we’re looking for: - 8+ years of relevant work experience within digital marketing, ad tech and ad operations - Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, sales facing experience, and product/platform knowledge - A structured and detail-oriented thinker. You’re as comfortable solving conceptual problems and creating frameworks to refine a team’s thinking as you are getting into the weeds to understand how things work - Strong communication skills. You can move seamlessly between conversing with engineers or frontline sales employees and lead presentations with senior leads - An individual that thrives in a fast-moving environment and is independently capable of seeking information, corralling resources, and delivering results without waiting for direction - Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies - Bachelor’s degree in Digital Media, Business, Marketing, Sales, or related field, or equivalent experience. Relocation Statement: - This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. - Candidates can be from anywhere in the US, preferably West Coast or Midwest given the timezone of others on the Strategy team. In-Office Requirement Statement: - We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role. - This role will need to be in the office for in-person collaboration 1-2 times per half and therefore needs to be in a commutable distance from one of the following offices: Chicago, NYC, Atlanta, LA, PA or SF offices. #LI-REMOTE At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only $98,561—$202,918 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

Role Description The US Subject Matter Expert (SME) serves as the functional authority and escalation owner for compliance-critical United States People Solutions processes, including: - US Benefits - US Accommodations - Form I‑9 Compliance - US Unemployment - US Work Authorization This role is responsible for ensuring accurate interpretation of policy and regulation, consistent application of best practices, operational governance, and advisor enablement across PSC teams. Key Responsibilities - Functional & Process Ownership - Act as the primary subject matter expert for US Benefits, US Accommodations, Form I‑9 employment eligibility compliance, US Unemployment claim support, and US Work Authorization guidance. - Provide authoritative interpretation of policy, regulations, and internal standards across all supported processes. - Ensure consistent execution of processes across PSC teams. - Compliance & Governance - Own, maintain, and periodically review SOPs and knowledge base documentation to ensure accuracy, compliance alignment, and operational clarity. - Support internal audits, compliance reviews, and quality assessments. - Identify and proactively address compliance risks or gaps. - Partner closely with PSC leadership to support governance and risk mitigation efforts. - Escalation Management - Serve as the final point of escalation for complex and high-risk cases. - Resolve escalations within established service level expectations. - Identify escalation trends and recommend process or training improvements. - Reduce dependency on supervisory escalation paths through proactive guidance. - Advisor Enablement & Support - Provide real-time guidance and consultation to PSC advisors and case coordinators. - Serve as a trusted resource for supervisors and leaders on complex case interpretation. - Support improved first-contact resolution and decision accuracy. - Enable consistent application of best practices across teams. - Training & Knowledge Management - Develop and deliver onboarding support for new hires supporting US processes. - Deliver refresher training to close knowledge gaps and address emerging trends. - Simplify and organize knowledge base content to improve usability and accessibility. - Support continuous capability uplift across PSC teams. Success Measures (KPIs) - 100% of escalations resolved within defined SLAs - Sustained First Contact Resolution (FCR) of ≥ 95% - 100% compliance with SOP review and governance cadence - Measurable improvement in QA outcomes following training interventions - Reduced supervisor dependency for technical decision-making Qualifications - 2–3 years of demonstrated experience supporting US HR or People Solutions processes, preferably in a centralized service or shared services model - Strong working knowledge of US compliance-driven HR processes, including eligibility, accommodations, benefits, or related functions - Experience handling complex escalations, compliance-sensitive cases, or audit support - Advanced analytical and critical-thinking skills - Strong written and verbal communication skills - Ability to interpret and apply policy consistently - Proven ability to coach, educate, and influence peers and leaders - High attention to detail and documentation accuracy Preferred Qualifications - Bachelor's degree in human resources or a related field - Previous SME, Senior Advisor, or Specialist experience within PSC or a comparable environment - Experience supporting healthcare, insurance, or regulated employee programs - Familiarity with compliance and quality assurance standards in US HR operations Location CRI Work-at-Home Language Requirements English Time Type Full time

Role Description Reporting to the Senior Manager – B2B EDI Delivery & Architect, the EDI & B2B Integration Solutions Lead provides technical leadership and architectural oversight for enterprise B2B integration solutions, with a primary focus on OpenText EDI platforms. This role is accountable for defining integration architecture, guiding solution design, and ensuring high‑quality execution across EDI, API, file‑based, and ERP integrations. The Lead partners closely with business, functional, and technical stakeholders to align integration solutions with business objectives while ensuring scalability, reliability, and regulatory compliance. In addition to deep technical expertise, the role requires strong execution leadership—working with internal teams and external delivery partners to drive consistent delivery, operational excellence, and continuous improvement across the B2B integration landscape. Key Responsibilities - Technical Leadership & Architecture - Serve as the technical lead and subject‑matter expert for B2B integration solutions within the EDI domain. - Provide architectural leadership for OpenText B2B solutions, supporting: - EDI, API, and file‑based integrations - SAP IDoc integrations with SAP ECC and S/4HANA - File‑based integrations with JD Edwards, SAP, and AS/400 - Own and produce conceptual, logical, and solution architectures, including integration design documents, data flows, and risk assessments. - Ensure architectural decisions align with enterprise standards, integration strategy, and long‑term scalability. - Standards, Governance & Best Practices - Define, promote, and enforce integration standards, processes, policies, and procedures to ensure compliance with corporate, security, and regulatory requirements. - Champion industry best practices for EDI and integration architecture frameworks, tools, and communication protocols. - Evaluate emerging integration technologies and market trends; make strategic recommendations aligned with business roadmaps. - Delivery & Execution Oversight - Lead and support complex integration initiatives across multiple business units, ensuring alignment between architecture, design, and delivery. - Partner with internal delivery teams to ensure smooth execution, issue resolution, and production readiness. - Provide technical oversight of vendor execution, including solution design, implementation quality, and operational support. - Monitor service levels and operational performance, ensuring alignment with business priorities and SLAs. - Operational Excellence & Enablement - Develop, enhance, and leverage tools, accelerators, and reusable assets to improve the efficiency and effectiveness of integration delivery and support. - Support operational troubleshooting and root‑cause analysis for complex EDI and B2B integration issues. - Act as a trusted advisor to business and IT stakeholders, translating complex technical challenges into clear, actionable guidance. Qualifications - The ideal candidate brings a blend of hands‑on technical expertise, architectural leadership, and delivery oversight, with a strong solution‑oriented mindset. Requirements - 5+ years of responsible experience within enterprise technology and integration roles - Demonstrated expertise in the B2B EDI domain - Strong experience with OpenText B2B / EDI solutions, including IDocs and communication protocols - Hands‑on experience with EDI standards (X12, EDIFACT) and XML - Experience supporting production operations, service management, and project delivery Benefits - To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. - We welcome people with the imagination and drive to help us reinvent the future of healthcare. - At BD, you’ll discover a culture in which you can learn, grow and thrive. - We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. - Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.