Intelligent Technical Solutions is your trusted business partner for all IT support and IT consultancy in Chicago, Detroit, Las Vegas, Los Angeles, Phoenix, and San Francisco. Helping your business meet its goals is our top priority – it is what sustains and drives us. We use the next-generation security technology to help you stay protected and succeed by providing all the advantages of IT service and support while eliminating the high costs of managing IT in-house. Our service programs are designed and implemented based on a thorough inquiry and understanding of your unique business processes. Our devoted team of managed IT service engineers and support specialists monitor your networks and servers 24x7 with a proactive approach to managing your technology. Intelligent Technical Solutions: Helping businesses thrive by managing their technologies. We are growing! Be part of our team of cool, professional people. Check out our openings today: https://www.itsasap.com/job-openings
System Administrator II
Location
PST (UTC-8)
Posted
51 days ago
Salary
$11 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
System Administrator II
Intelligent Technical Solutions
Role Description Join Intelligent Technical Solutions, a dynamic and growing company, as our Remote System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. Qualifications - Experience with Windows and Mac OS troubleshooting. - Experience with Server 2016 through 2025. - Experience with VMWare and Hyper V Virtualization. - Experience supporting M365 and Azure. - Minimum of five years experience in IT Support or a similar role. - Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting. - Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications. - Experience with Managed Service Providers (MSPs) is highly desirable. - Active Server Certifications are preferred. Requirements - A home office set up that meets the following: - Computer: A working computer with a minimum of 8GB RAM and one of the following: - Windows 11 with an Intel i5 or i7 (8th generation or newer), or - AMD Ryzen 5 or 7 (2000 series or newer), or - macOS 12 or newer. - Internet: Stable internet connection with at least 5 Mbps download and upload speeds. - Audio Equipment: A quality headset with a noise-cancellation feature for meetings. - Mobile Device: A smartphone capable of installing the Microsoft Authenticator app. - Webcam: An HD webcam for video calls. - 2nd Monitor - UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop). - A very strong cultural fit the ITS way (Our core values will be discussed during the interview). - Excellent command of the English language both spoken and written. - Able to work full time 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday). - Able to pass our online behavior and cognitive assessments. - Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer. - Able to provide NBI Clearance (for PH applicants). Benefits - Comprehensive Health Plans / HMO (Employee & Dependent/s). - Life Insurance. - Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions). - Paid Time Off (starts at 15 days per year). - Maternity/Paternity Leave. - Paid US Holiday. - Night Shift Bonus. - Salary Advancement/Loan. - Health & Wellness Program. - Company-paid training and certification.
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Role Description Elevate your IT career with the City of Flagstaff as a Systems Administrator II, where your expertise helps power a community that thrives on innovation and service. As a Systems Administrator II, you will be a key player in supporting Flagstaff’s critical technology infrastructure, working alongside the Systems Administrator Senior to install, maintain, and monitor the organization’s servers, storage, backup, and core systems across both on-premises and cloud environments. This position will provide the unique opportunity to learn and work in multiple IT disciplines. Working for the City of Flagstaff IT Division can include training programs, career coaching, and professional development. We offer a team-based, inclusive environment, where individual ideas and feedback matters. By applying to this position, you are opening yourself to the opportunity to work in a critical division program and make a significant impact on the community we serve. Examples of the Work Performed - Provides excellent customer service to both internal and external customers. - Supports the Systems Administrator Senior in strategic planning efforts, capacity planning, functional, and technical design of enterprise server systems and resolution of complex problems. - Assists in evaluating vendor products in hardware, and software and recommend purchases consistent with the organization's short- and long-term objectives. - Assists in the recommendation and implementation of server policies and standards and ensure adherence to security procedures. - Performs troubleshooting, diagnosis, and repair/fix for network hardware and software related problems. - Works in conjunction with management to devise strategic and tactical solutions required to meet overall business objectives. - Recommends technology solutions considering a number of factors including budget, business need, internal capabilities, usability, longevity, integration, and strategic direction. - Assists the Systems Administrator Senior in providing consulting, instruction, direction and technical assistance to the city for architectural design of core management systems as well as application platforms, security, storage and backup related objectives. - Interfaces with users, consultants, technical teams and vendors for maximum guidance in determining the most appropriate selection of technologies. - Assists the Systems Administrator Senior in providing the administration, analysis, design, testing, documentation, implementation and functions for all server systems (virtual, physical, on-premises or cloud), mass storage systems; backup systems, networks, telephony systems, enterprise applications including monitoring systems, directory services, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), data center and security systems. - Assists the Systems Administrator Senior in managing a data center; architects, implements and manages cabinet, cabling and power configurations. - Supports and adheres to back-up process and procedures associated with protecting network stored data from losses associated with system failure, corruption, or disaster. - Designs, develops, configures, implements, and maintains cost effective solutions to meet business needs. - Helps to ensures high availability, security, stability, integrity, capacity, and performance on new and existing servers. - Provides on-going support for core enterprise software systems. - Supports and maintains systems in a data center environment. - Selects server specifications based on customer requirements. - Participates in server hardware repairs and upgrades as well as operating system installations and configurations. - Plans and schedules server operating system maintenance activities including patches and configuration changes. - Establishes and maintains permissions on the network and host systems. - Creates and maintains technical documentation related to system operations. - Analyzes and resolves system problems in order to maintain operations by performing root cause analysis. - Attends training and maintains understanding of current and future industry standards and technologies. - Works with staff and stakeholders to develop technology driven strategies that address current and future needs. - Maintains records of repairs, resolutions, and changes in a work order system. - Provides guidance and training to other members of the team. - Other duties as assigned. 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eMASS System Administrator
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eMASS System Administrator Location: Arlington, VA time type Full time job requisition id R0240479 eMASS System Administrator The Opportunity: Join the team as the primary administrator for the Enterprise Mission Assurance Support Service (eMASS). You’ll serve as the day‑to‑day point of contact for more than 1,000 users across our client space, operating as eMASS administrator supporting the RMF system of record. You’ll coordinate with stakeholders across the RMF lifecycle, sustain common control provider packages, manage accounts and elevated privileges, and keep instance artifacts and knowledge sources current so mission partners can move systems through authorization efficiently. What You’ll Work On: - Serve as the eMASS System Administrator for client owned and operated instances and perform all duties in an administrative user role. - Coordinate meetings, discussions, and briefings with the Security Control Assessor (SCA) and stakeholders across RMF activities such as system registration, account requests, training, and inheritable controls. - Represent client equities at the quarterly eMASS Configuration Control Board (CCB) as a non‑voting member and capture and upload meeting minutes to the team’s shared repository. - Provide Tier I support to eMASS users and triage and respond to requests. - Engage eMASS Tier II Help Desk and entities to support service interruptions, upgrades, outages, enhancement requests, and RMF Knowledge Service requirements. - Manage the instance parent and child organizational structure including adding, removing, realigning organizations and transferring associated systems per direction. - Collect, review, and maintain System Account Access Request packages and verify organization assignment and completion of required eMASS and annual DoD Cyber Awareness training. - Provide templates, review completeness, and track Reciprocity User requests. - Approve, monitor, and deactivate user accounts and elevated privileges across eMASS instances and promptly deactivate users upon departure. - Maintain and sustain eMASS Common Control Provider (CCP) packages and coordinate annual renewals with SCA. - Maintain the RMF Knowledge Service portal. - Conduct staffing actions including briefings, papers, memos, and tasker management. Join us. The world can't wait. You Have: - 3+ years of experience administering eMASS or supporting RMF Information Assurance in DoD environments - Top Secret clearance - Bachelor’s degree - DoD Cyber Workforce IAT II Certification such as Security+ CE Certification Nice If You Have: - Experience with RMF artifacts and workflows - Experience with NIST SP 800‑53 control baselines, POA&Ms, STIGs, and inheritable or common controls - Experience coordinating with eMASS Tier II and participating in CCBs - Experience sustaining Common Control Provider (CCP) packages and annual renewals with SCA - Experience with Joint Staff processes business rules - Experience providing support to CCMD eMASS local administrators and large multi‑organization eMASS user communities - TS/SCI clearance - Bachelor’s degree in Computer Science, Cybersecurity, or Information Technology Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. - Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. - Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. - Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.


