• Configure, maintain, and support VoIP and PBX systems in hospitality environments • Assist with deployment, provisioning, and ongoing maintenance of customer systems • Monitor voice services, infrastructure alarms, system health, and network performance • Troubleshoot SIP, VoIP, networking, and infrastructure-related issues • Support internal Tier 1 and Tier 2 teams with escalated technical issues • Communicate technical information clearly to both technical and non-technical stakeholders • Create and maintain technical documentation related to deployments, configurations, and troubleshooting procedures

eMASS System Administrator Location: Arlington, VA time type Full time job requisition id R0240479 eMASS System Administrator The Opportunity: Join the team as the primary administrator for the Enterprise Mission Assurance Support Service (eMASS). You’ll serve as the day‑to‑day point of contact for more than 1,000 users across our client space, operating as eMASS administrator supporting the RMF system of record. You’ll coordinate with stakeholders across the RMF lifecycle, sustain common control provider packages, manage accounts and elevated privileges, and keep instance artifacts and knowledge sources current so mission partners can move systems through authorization efficiently. What You’ll Work On: - Serve as the eMASS System Administrator for client owned and operated instances and perform all duties in an administrative user role. - Coordinate meetings, discussions, and briefings with the Security Control Assessor (SCA) and stakeholders across RMF activities such as system registration, account requests, training, and inheritable controls. - Represent client equities at the quarterly eMASS Configuration Control Board (CCB) as a non‑voting member and capture and upload meeting minutes to the team’s shared repository. - Provide Tier I support to eMASS users and triage and respond to requests. - Engage eMASS Tier II Help Desk and entities to support service interruptions, upgrades, outages, enhancement requests, and RMF Knowledge Service requirements. - Manage the instance parent and child organizational structure including adding, removing, realigning organizations and transferring associated systems per direction. - Collect, review, and maintain System Account Access Request packages and verify organization assignment and completion of required eMASS and annual DoD Cyber Awareness training. - Provide templates, review completeness, and track Reciprocity User requests. - Approve, monitor, and deactivate user accounts and elevated privileges across eMASS instances and promptly deactivate users upon departure. - Maintain and sustain eMASS Common Control Provider (CCP) packages and coordinate annual renewals with SCA. - Maintain the RMF Knowledge Service portal. - Conduct staffing actions including briefings, papers, memos, and tasker management. Join us. The world can't wait. You Have: - 3+ years of experience administering eMASS or supporting RMF Information Assurance in DoD environments - Top Secret clearance - Bachelor’s degree - DoD Cyber Workforce IAT II Certification such as Security+ CE Certification Nice If You Have: - Experience with RMF artifacts and workflows - Experience with NIST SP 800‑53 control baselines, POA&Ms, STIGs, and inheritable or common controls - Experience coordinating with eMASS Tier II and participating in CCBs - Experience sustaining Common Control Provider (CCP) packages and annual renewals with SCA - Experience with Joint Staff processes business rules - Experience providing support to CCMD eMASS local administrators and large multi‑organization eMASS user communities - TS/SCI clearance - Bachelor’s degree in Computer Science, Cybersecurity, or Information Technology Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. - Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. - Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. - Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Role Description They are looking for a Finance Administrator (AP/AR) to support the finance team and ensure smooth day-to-day financial operations. - Assist with processing financial transactions and maintaining accurate records. - Handle accounts receivable/payable tasks, including invoice processing and payment follow-ups. - Phone Support: Manage inbound and outbound calls related to accounts receivable, vendor inquiries, and payment resolutions. - Maintain and monitor the finance department’s email inbox, ensuring timely responses and accurate record-keeping. - Liaise with internal teams and external stakeholders to resolve finance-related concerns. - Ad-Hoc Tasks: Provide general administrative support to the finance team as needed. Qualifications - 3+ years of administrative support experience in a finance or service-oriented environment. - Strong oral and written communication skills with the ability to engage professionally. - Must be comfortable in taking inbound and outbound calls (10-20 calls per day on average). - Excellent planning, organisation, and multitasking skills. - High attention to detail with a focus on accuracy in financial processes. - Strong problem-solving and relationship-building skills to liaise with vendors and internal teams. - Ability to work independently with minimal supervision. - Proficiency in Microsoft Office (Word, Excel, Outlook) and finance software (experience level: advanced). Benefits - Permanent remote work arrangement. - Australian Company with a fantastic company culture. - Day shift (Australian Business Hours). - Annual leave. - HMO. - Christmas Bonus equivalent to 1 month's wage (pro-rata).

Role Description We are seeking an ITSM System Administrator to build, enhance, and maintain our enterprise service management platform supporting our Internal Service Desk as well as enterprise support for the entire organization. This is a specialized role responsible for supporting: - Incident Management - Service Request - Service Catalogue - Self-Service Portal - Change Management - Knowledge Management - CMDB/Product Catalog You will be supporting the Ivanti ITSM/Neurons Application; however, experience in ITSM System Administration systems, such as Service Now, BMC Remedy, Ivanti, Jira, or other ITSM Service Management Platforms counts! Some of the responsibilities include: - Manage and maintain the ITSM platform including user management, role assignments, workflows, and system updates - Implement and manage IT service management processes, including incident, problem, change, and service request management, aligned with ITIL best practices - Develop and maintain dashboards, reports, and metrics to monitor ITSM performance and support continual service improvement - Provide troubleshooting, support, and training for ITSM users, creating documentation and guides to enhance system adoption Hours: Standard business hours (approx. 8:00 AM – 4:30 PM or 7:00 AM – 3:30 PM Pacific Time). Minimal overtime or midnight upgrades. Qualifications - High School Diploma, High School Equivalency (HSE), or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required - Bachelor's Degree in Computer Science, Technology, Business, or a related field required - Equivalent combination of education and experience may be substituted for the Bachelor's Degree and experience requirement - 3+ years of technical experience in application administration, computer programming, and/or database administration required - Work experience in the healthcare industry or a healthcare setting preferred - Must have experience creating and maintaining Service Requests - Experience with business rules, workflows, scripting, HTML, SQL a plus! Requirements - Pay ranges listed are an estimate and subject to change. - If any bonuses are noted, they are only applicable to external hires meeting criteria. Benefits - This is a REMOTE position - Consecutively recognized as a top employer by Forbes, and in 2025 by Newsweek - Free Continuing Education and certification - Tuition reimbursement, education programs, and scholarships - Vacation time starts building on Day 1, and builds with your seniority - Free money toward retirement with a 403(b) and matching contributions - Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community. - We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page.