Founded in 1983, Concentrix is a leading global provider of business services that enable high-quality communication between clients and customers. As an employer, "work-life balan
Pre-Sales Solutions Architect
Location
Worldwide
Posted
11 days ago
Salary
$106.1K - $135K / year
Seniority
Senior
Job Description
Pre-Sales Solutions Architect
Concentrix
Pre-Sales Solutions Architect Location: York United States Full time remote job requisition id R1721217 Job Description: We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures. Pre-Sales Solutions Architect In this role, you will: - Work directly with customers in a pre-sales capacity to gather custom software-based integration and/or automation requirements leveraging Client's REST APIs and various third-party APIs - Partner with Client account teams and other pre-sales roles with Client to guide the requirements gathering process with the customer - Become an expert in Client's products and how to build cohesive integrations and automations that interact with Client's products - Design and document custom software-based integration and automation processes - Provide level of effort estimates (and calculated costs based on standard hourly rates) - Write services contracts (in partnership with other Client's pre-sales resources) including well-defined scope, effort, and costs based on gathered customer requirements and your recommended designs - Present solution designs and contract proposals to customers - Work with our team of post-sales solutions architects to validate designs and estimated efforts Required experiences and skills: - 3-5 years of coding, 2-3 years of sales efforts - Experience in SaaS applications, working knowledge of SDLC Process and Development and a strong foundation API and different coding languages. Experience working with various integrations across a wide variety of industry standard applications from CRMs, ERPs, etc. - Experience working in a pre-sales technical role, such as Sales Engineer, Solutions Engineer, or Solutions Architect. - Experience working with customers directly to gather technical requirements - Deep understanding of REST APIs and solution architecture using REST APIs - Understanding of API-based integration processes and designs - Ability to work with both technical and non-technical audiences to define and document desired integration or automation outcomes within Client's products - Comfortable working through ambiguity - Confident in designing and recommending best practices for integration and/or automation architectures - Ability to present solution proposals with confidence and talk in-depth about your design choices and pros/cons of alternative approaches - Backend software development experience preferred but not required The base salary for this position is $106,087 -$135,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. #WFH #LI-Remote Location: USA, TX, Work-at-Home Language Requirements: English (Required) Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: - English - Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant,
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