Somos el ecosistema de soluciones contables y financieras en la nube que le da superpoderes a las Pymes de Latinoamérica. +500 personas trabajando 100% remoto, presentes en 8 países y creciendo. En Alegra valoramos y promovemos la diversidad y la inclusión en todas sus formas. Todas nuestras oportunidades están abiertas sin distinción de identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad u otras características. Si necesitas ajustes en alguna etapa del proceso, indícalo en tu postulación.
Colombia Account Executive
Location
Colombia
Posted
66 days ago
Salary
0
Seniority
Mid Level
Job Description
Colombia Account Executive
Alegra
Role Description Tu misión será ejecutar estrategias de ventas altamente efectivas dirigidas a atraer y cerrar clientes de pequeñas y medianas empresas, enfocándote en ventas telefónicas. Entendiendo y solucionando las necesidades de los prospectos con los productos que ofrecemos, creando una experiencia 'Wow' que incentive la suscripción a planes de pagos. - Atender llamadas entrantes y salientes, utilizando técnicas de persuasión y habilidades de venta para cerrar acuerdos y alcanzar objetivos de ventas específicos. - Ayudar a los usuarios que quieren empezar a usar o que ya usan Alegra en un plan demo a solucionar dudas y sacarle el máximo provecho a la herramienta para crecer sus negocios. - Prestar soporte en temas básicos a pequeños empresarios en diferentes países de América Latina. - Participar en la generación de informes y análisis de datos del área para identificar oportunidades de mejora en los procesos de ventas. - Colaborar con otros departamentos, proporcionando información valiosa basada en la experiencia directa con los clientes, para mejorar estrategias de ventas. - Conocer la legislación de otros países para entender las necesidades de los usuarios y brindar un mejor servicio. - Mantener un conocimiento actualizado del producto Alegra, así como de las tendencias del mercado y la competencia. - Desarrollar habilidades continuas relacionadas con los productos y los procesos internos, las tendencias del mercado y las herramientas que optimizan la gestión de ventas, contribuyendo así a la escalabilidad y eficiencia en la atención a los usuarios. ¿Cómo usarás IA en el día a día de este rol? - Copiloto de Ventas en Tiempo Real: Utilizarás herramientas de IA que analizan tus llamadas mientras suceden, sugiriéndote las mejores respuestas a objeciones y recordándote beneficios clave de Alegra según el perfil contable del prospecto. - Automatización de "Follow-ups" Inteligentes: Implementarás agentes que redactan resúmenes de tus llamadas y correos de seguimiento personalizados basados en la conversación, permitiéndote cerrar más acuerdos en menos tiempo. - Análisis Predictivo de Necesidades: Usarás IA para identificar qué usuarios tienen mayor probabilidad de conversión, permitiéndote priorizar tus llamadas hacia donde hay una oportunidad real de negocio. Qualifications - De 2 a 3 años en ventas consultivas a través de llamadas. - Estudiante de contaduría, economía, administración o recién egresado, o técnicos o que haya realizado cursos especializados relacionados con el área. - Conocimiento y manejo en programas administrativos y contables. - Empatía y orientación al cliente. - Experiencia en manejo de sistemas de gestión de relaciones con el cliente (CRM), software de análisis de datos u otras tecnologías específicas utilizadas en el centro de llamadas. - Habilidades de liderazgo y la capacidad para trabajar de manera efectiva en equipo. - Capacidad de dar y recibir feedback de manera adecuada. - Enfoque centrado en el cliente y estar comprometido con la prestación de un servicio de calidad y la satisfacción del cliente. Requirements - Deseable conocimiento y manejo en programas administrativos y contables. - Ser residente o contar con permiso de trabajo en Colombia. Benefits - Trabajo 100% remoto con relación laboral estable. - Coworking mensuales con el equipo local. - Plan de carrera y oportunidades para seguir desarrollando tus habilidades. - Acceso a plataformas educativas, cursos con certificaciones y una biblioteca virtual. - Clases de inglés. - Programas de bienestar y charlas sobre hábitos saludables. - Dos días de cuidado al año adicionales a tus vacaciones. - Apoyo económico para mejorar tu espacio de trabajo. - Celebración de cumpleaños con un bono económico y medio día libre. - Un equipo con talento de distintos países y culturas. Company Description Somos el ecosistema de soluciones contables y financieras en la nube que le da superpoderes a las Pymes de Latinoamérica. +500 personas trabajando 100% remoto, presentes en 8 países y creciendo.
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