• Conduct outbound calling to introduce members to exciting travel products and services. • Use persuasion skills and sales process to close deals. • Act as a consultant for members, helping them discover hotels, cruises, and resorts. • Take ownership of daily activity to meet and exceed sales goals.

Role Description This position is needed to support the management and growth of our business with Independent Software Vendors (ISVs) in North America. In this role, you will be directly responsible for the success of Twilio’s business in the Martech ISV segment in North America, supporting the development and growth of existing customers, as well as driving new business processes for prospective customers. Twilio supports some of the largest and fastest growing Martechs in the US and Canada, and the scale of use cases which are driven by these innovative customers is unsurpassed. - Experts in the AI, messaging, voice, email, and data spaces and Twilio’s offerings. - Key members of our go-to-market teams in developing and optimizing business critical customer engagement use cases with Twilio solutions. - Orchestrators of cross-functional engagements between customer and Twilio divisions as relationship owner and leader, with deep integration with product management, carrier relations, finance, and our go-to-market sales and services teams. Responsibilities - Cultivate the continued growth of key use cases by our strategic Martech ISV customers on the Twilio platform, especially in our messaging and email products. - Own highly analytical and consultative sales cycles to retain business in competitive vendor sourcing cycles, expanding business into new use cases, and winning new Martech ISV customers to the Twilio platform. - Partner cross functionally with services, product, and finance to develop and execute long range account plans. - Act as the voice of the customer to Twilio’s product, finance, and carrier relations teams. - Be an active expert in the AI, data, and communications spaces - staying abreast of key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization. - Ensure Twilio delivers an exceptional level of customer experience cross-functionally, managing critical escalations and designing account support strategies for maximum customer satisfaction and retention. - Deliver strategic outcomes in long term, high stakes negotiations which effectively capture long term growth for both Twilio and the customer. Qualifications - 5-8+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products or solutions for their customers. - Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. - Analytical account development strategy based on using data to find opportunities and prove value. - Demonstrated track record of managing business forecasts and financial models for 8-figure deals and annual revenue under management. - Entrepreneurial mindset with appetite to define process and build programs. - Record of delivering market driven results, especially to scale and enterprise customers. - Excellent verbal and written communication skills (English). - Bachelor’s Degree or equivalent years of experience. Desired - Builder mindset with demonstrated ability to align technical potential with successful sales outcomes. Previous experience in technical engineering disciplines, especially Sales engineering or FDE preferred. - Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms. - Domain expertise from a highly quantitative industry such as advertising optimization, investment banking, security or commodity trading especially in non-standard segments. - Software, SaaS, CPaas or PaaS experience. - Demonstrable fluency in using AI for personal efficiency or wide problem analysis. Location This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer - Competitive pay. - Generous time off. - Ample parental and wellness leave. - Healthcare. - A retirement savings program. - And much more. Offerings vary by location. Compensation Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. - Based in Colorado, Hawaii, Minnesota or Vermont: $158,632.00 - $198,290.00. - Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $167,440.00 - $209,300.00. - Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $176,256.00 - $220,320.00. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications Applications for this role are intended to be accepted until June 15, 2026, but may change based on business needs. Equal Opportunity Employer Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

• Meet or exceed financial targets by contributing to company profitability and growth. • Plan sales specific to D&F. • Identify and document account relationships and individuals, maintaining a high level of organization. • Maintain a healthy sales funnel through your team. • Ensure accurate CRM data is updated and maintained. • Work as a leader within the Sales and Pre-Contract team to guide the solution while advocating for the voice of the customer.

• Retain and grow territory of existing customers/practices in oncology • Understand and identify strategic vision and objectives within customer organizations • Develop and support relationships with customers at multiple levels, including the c-suite • Assist customers in maximizing McKesson products and identifying areas for additional product needs • Develop and maintain productive working relationships with internal departments/teams • Ensure all internal stakeholders are coordinated to meet agreed upon goals and strategies for customers • Strategize, plan, prioritize, and execute sales activities to create opportunities with new and existing practices • Actively participate in a continuous customer planning process and assess customer value • Proactively develop and expand networks to generate opportunities • Articulate ROI/value of products, services, and solutions • Set up customer feedback systems and monitor concerns and satisfaction within practices • Share information with practices to build their understanding and establish collaborative relationships