arrivia

Role Description At arrivia, we specialize in making brands better through the power of travel, combining decades of experience with a constant drive for technology innovation. This specific role is a fully remote opportunity based within Mexico. This role sits at the intersection of machine learning, cybersecurity, and full-stack engineering. You won't just be monitoring dashboards; you’ll be architecting intelligent defenses that keep our members and data safe from evolving digital threats by building high-scale, real-time security systems. As a core member of our IT Operations team, reporting to the Security Ops Lead, you will: - Design, build, and deploy AI-driven systems that detect and neutralize fraud, abuse, and intrusion. - Apply anomaly detection, graph analysis, and NLP to real-world security challenges. What You’ll Do - Design & Architect: Implement and scale AI/ML models to proactively detect, prevent, and respond to security threats such as identity risk, fraud, malware, and insider anomalies. - System Reliability: Build and maintain robust data ingestion, feature engineering, and real-time streaming pipelines (e.g., utilizing SQL/NoSQL databases and messaging frameworks like Kafka) to process high volumes of security events. - Deploy Microservices: Integrate AI security models directly into production workflows by developing high-performance, low-latency APIs and microservices (using frameworks like FastAPI, Flask, or Django). - Adversarial Research: Analyze adversarial attacks, threat modeling, and secure model design to adapt our defenses under evolving threat scenarios. - Automated Response: Enhance automated incident response, accelerating remediation workflows to significantly reduce manual threat investigation cycles. - Collaborative Impact: Partner with DevSecOps and Platform teams to build MLOps pipelines and embed AI-driven protections directly into containerized environments (Docker/Kubernetes). Qualifications - Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (Master's preferred). - 5+ years of software engineering experience, with a heavy focus on backend architecture, API design, and distributed systems. - 3+ years of experience in cybersecurity, fraud detection, trust & safety, or abuse prevention. - 2+ years of hands-on experience building and deploying machine learning models in a production environment. - High proficiency in English with strong collaboration and communication skills. - Must be based in Mexico and available to work remotely. Benefits - Collaborative, inclusive environment. - Direct impact on how millions of people experience the world. Company Description If you are ready to apply your AI and security expertise to a global mission from the comfort of your home office in Mexico, we’d love to hear from you.

Role Description At arrivia, we specialize in making brands better through the power of travel, combining decades of experience with a constant drive for technology innovation. This specific role is a fully remote opportunity based within Mexico. This role sits at the intersection of machine learning, cybersecurity, and full-stack engineering. You won't just be monitoring dashboards; you’ll be architecting intelligent defenses that keep our members and data safe from evolving digital threats by building high-scale, real-time security systems. As a core member of our IT Operations team, reporting to the Security Ops Lead, you will: - Design, build, and deploy AI-driven systems that detect and neutralize fraud, abuse, and intrusion. - Apply anomaly detection, graph analysis, and NLP to real-world security challenges. What You’ll Do - Design & Architect: Implement and scale AI/ML models to proactively detect, prevent, and respond to security threats such as identity risk, fraud, malware, and insider anomalies. - System Reliability: Build and maintain robust data ingestion, feature engineering, and real-time streaming pipelines (e.g., utilizing SQL/NoSQL databases and messaging frameworks like Kafka) to process high volumes of security events. - Deploy Microservices: Integrate AI security models directly into production workflows by developing high-performance, low-latency APIs and microservices (using frameworks like FastAPI, Flask, or Django). - Adversarial Research: Analyze adversarial attacks, threat modeling, and secure model design to adapt our defenses under evolving threat scenarios. - Automated Response: Enhance automated incident response, accelerating remediation workflows to significantly reduce manual threat investigation cycles. - Collaborative Impact: Partner with DevSecOps and Platform teams to build MLOps pipelines and embed AI-driven protections directly into containerized environments (Docker/Kubernetes). Qualifications - Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (Master's preferred). - 5+ years of software engineering experience, with a heavy focus on backend architecture, API design, and distributed systems. - 3+ years of experience in cybersecurity, fraud detection, trust & safety, or abuse prevention. - 2+ years of hands-on experience building and deploying machine learning models in a production environment. - High proficiency in English with strong collaboration and communication skills. - Must be based in Mexico and available to work remotely. Why Join arrivia? At arrivia, we Stay Curious, Keep it Real, and Win Together. We offer a collaborative, inclusive environment where your work directly impacts how millions of people experience the world. If you are ready to apply your AI and security expertise to a global mission from the comfort of your home office in Mexico, we’d love to hear from you. Apply today and help us take charge of change.

Role Description At arrivia, we specialize in making brands better through the power of travel, combining decades of experience with a constant drive for technology innovation. This specific role is a fully remote opportunity based within Mexico. This role sits at the intersection of machine learning, cybersecurity, and full-stack engineering. You won't just be monitoring dashboards; you’ll be architecting intelligent defenses that keep our members and data safe from evolving digital threats by building high-scale, real-time security systems. As a core member of our IT Operations team, reporting to the Security Ops Lead, you will: - Design & Architect: Implement and scale AI/ML models to proactively detect, prevent, and respond to security threats such as identity risk, fraud, malware, and insider anomalies. - System Reliability: Build and maintain robust data ingestion, feature engineering, and real-time streaming pipelines (e.g., utilizing SQL/NoSQL databases and messaging frameworks like Kafka) to process high volumes of security events. - Deploy Microservices: Integrate AI security models directly into production workflows by developing high-performance, low-latency APIs and microservices (using frameworks like FastAPI, Flask, or Django). - Adversarial Research: Analyze adversarial attacks, threat modeling, and secure model design to adapt our defenses under evolving threat scenarios. - Automated Response: Enhance automated incident response, accelerating remediation workflows to significantly reduce manual threat investigation cycles. - Collaborative Impact: Partner with DevSecOps and Platform teams to build MLOps pipelines and embed AI-driven protections directly into containerized environments (Docker/Kubernetes). Qualifications - Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (Master's preferred). - 5+ years of software engineering experience, with a heavy focus on backend architecture, API design, and distributed systems. - 3+ years of experience in cybersecurity, fraud detection, trust & safety, or abuse prevention. - 2+ years of hands-on experience building and deploying machine learning models in a production environment. - High proficiency in English with strong collaboration and communication skills. - Must be based in Mexico and available to work remotely. Requirements - Skilled in Modern Tech: Solid foundation in Python, SQL, and ML frameworks like PyTorch, TensorFlow, or scikit-learn. - Experienced with Distributed Systems: Comfortable working with large-scale data systems, stream processing, and containerized deployments using AWS, Docker, and Kubernetes. - Security Focused: Strong background in cybersecurity, fraud detection, trust & safety, or threat intelligence, alongside a deep understanding of secure system design and OWASP principles. - API & Backend Specialist: Proven experience designing robust, scalable microservices capable of handling strict latency and reliability constraints. - Analytical Problem-Solver: Ability to effectively balance the trade-offs between rigorous security, high system performance, and a positive user experience. - Growth Mindset: Enjoy staying up-to-date with secure AI frameworks (such as ISO/IEC 42001 or OWASP) and exploring advanced methods like time-series anomaly detection and graph analysis. Benefits - Collaborative, inclusive environment where your work directly impacts how millions of people experience the world. - Opportunity to apply your AI and security expertise to a global mission from the comfort of your home office in Mexico.

• Outbound Calling: Consistently make a high volume of outbound calls to generate leads and book appointments. • Lead Qualification: Quickly assess potential customers' needs and qualify them for our travel packages. • Sales Presentations: Deliver compelling product presentations over the phone. • Overcoming Objections: Masterfully handle objections and challenges to close deals. • Sales Quotas: Consistently exceed ambitious sales targets and KPIs. • Customer Focus: Build strong relationships with customers and provide exceptional service.

• Work on a highly empowered team reimagining world-class consumer travel experiences • Move fluently across search, discovery, comparison, and decision-making flows • Obsess over typography, color, spacing, iconography, and interaction details • Understand user behavior through analytics and customer feedback • Design, prototype, and partner with engineers to test and iterate quickly • Leverage and evolve the existing design system across multiple brands and markets • Stay connected to travelers’ needs through research sessions and customer feedback • Comfortable with ambiguity, shipping rapidly, and evolving approach based on actual results. • Treat AI as part of your everyday workflow.

• Consistently achieve and exceed monthly sales quotas. • Manage the entire sales cycle from initial contact to closing the deal. • Effectively address customer objections and concerns to drive sales. • Develop a deep understanding of arrivia's travel products and services to effectively position them to customers. • Provide exceptional customer service throughout the sales process.

• Architecting Workflows: Design multi-step agent architectures that automate recurring marketing, analytics, and operational tasks. • Building & Maintaining: Develop and "fine-tune" AI agents, copilots, and subject-matter expert agents. • Cross-Functional Innovation: Partner with teams to identify and prioritize high-impact automation. • Enablement: Develop reusable agent frameworks, templates, and prompt standards.

• Architecting Workflows: Design multi-step agent architectures that automate recurring marketing, analytics, and operational tasks. • Building & Maintaining: Develop and "fine-tune" AI agents, copilots, and subject-matter expert agents that integrate directly into our marketing ecosystem. • Cross-Functional Innovation: Partner with Performance, Lifecycle, and Brand teams to identify and prioritize high-impact automation—from email code optimization and brand voice consistency to lead quality analysis. • Enablement: Develop reusable agent frameworks, templates, and prompt standards that ensure our outputs are accurate, actionable, and secure.

Role Description Are you a dynamic digital marketer with a passion for email, fluent in both English and Spanish, and ready to grow your career? If you thrive in a fast-paced environment, love diving into data, and are looking for a role where you can own your projects from start to finish, we want to talk to you! Join our global team at arrivia and help us use the power of travel to make brands better. As our Email Marketing Specialist in Mexico, you will be a key player in developing, executing, and maintaining our digital marketing campaigns across multiple brands and markets. You'll use your expertise to create compelling content and optimize performance. - Email Campaign Ownership: Strategize, build, test, and monitor a variety of email marketing initiatives, including complex nurture and automated digital campaigns using tools like Marketo or other marketing automation platforms. - Content Creation: Utilize your fluency in both English and Spanish to create high-quality, bi-cultural content for emails and other digital touchpoints. - Digital Strategy: Develop and oversee various digital strategies, including email segmentation, optimization, testing, and other digital marketing efforts like social media community management and retargeting. - Data Analysis & Reporting: Own the analysis of campaign effectiveness. You'll track, report, and analyze campaign performance to identify opportunities and provide data-driven feedback to leadership. - Project Management: Take full ownership of the digital marketing portfolio from ideation and development to final implementation and execution. - Collaboration: Work closely with Sales and Operations teams to ensure marketing initiatives align with company objectives and help meet performance targets. Qualifications - Bilingual Fluency: Required – Complete fluency in both Spanish and English for professional communication and content creation in both languages. - Experience: 1+ years of dedicated Email Marketing experience and 1+ years of broader Digital Marketing experience. - Automation Tools: Experience with Marketo or other major marketing automation software is highly preferred. - Growth Mindset: You're someone who is naturally curious, eager to learn new things, and is actively looking for opportunities to grow and expand their skills. - Autonomy: A strong sense of independence and the ability to manage a varied and busy workload effectively without constant supervision. - Analytical Skills: Strong analytical capabilities and a data-driven approach to marketing optimization. - Communication: Excellent written and verbal communication skills, with an ability to build strong, collaborative relationships. Benefits - Competitive Salary - Major Medical Insurance - Work-from-Home Flexibility - Food Vouchers - Amazing Travel Perks and Exclusive Discounts! Company Description We are arrivia, and we specialize in making brands better through the power of travel. We are a global company built on three core values: Stay Curious, Keep it Real, and Win Together. We embrace diversity across our global staff and are focused on building a customer-first culture fueled by the best travel experiences. The Adventure is Only Beginning—Grow With Us!

• Proactively reach out to members via outbound calls to introduce them to exciting travel products and services. • Use your natural persuasion skills and our proven sales process to connect with customers, navigate objections, and close deals. • Act as a consultant for our members, helping them discover the perfect hotels, cruises, and resorts. • Take ownership of your daily activity to consistently meet and smash your monthly sales goals.