• Design and develop enterprise-grade integration solutions using: IBM App Connect Enterprise (ACE), IBM API Connect Apache Kafka, IBM Transformation Extender (ITX) • Implement API-led and event-driven architectures • Create HLD/LLD designs for integration solutions • ACE Development: Message flows, sub flows, ESQL and Java Compute nodes • Implement: Data transformation, routing, enrichment, Integration with backend systems (REST/SOAP/MQ/Kafka) • Optimize for performance and scalability • Design and implementation proxies / Service proxies / API routing layers • Use IBM API Connect to: Develop APIs and proxy layers, Implement routing, versioning, mediation logic • Apply: Request/response transformation, Traffic policies (throttling, rate limiting) • Develop Kafka-based integrations: Producers and consumers, Event streaming pipelines. • Implement real-time data integration patterns • Integrate Kafka with ACE and API layers • Develop transformation maps using IBM ITX • Handle: Complex data formats, High-volume transformations • Integrate ITX with ACE and APIs • Implement: Reusable integration components, Error handling and logging frameworks, Security patterns (OAuth, JWT, TLS) • Ensure adherence to: Coding standards, Performance benchmarks, Integration governance practices • Work closely with Enterprise architects, Application teams, Infrastructure and DevOps teams, Provide technical guidance and mentorship and Participate in solutioning, estimations, and client discussions

• Build high impact applications and tools for Unum’s solutions • Apply AI models to real world customer problems • Identify needs and build technical solutions • Translate AI capabilities into clean, trustworthy experiences • Design how AI agents present findings

• Simplify and maintain the CI/CD pipelines for a multi-project monorepo, ensuring they are predictable, fast, and operable by the broader engineering team without specialized knowledge. • Plan and execute infrastructure changes incrementally, with clear rollout steps, validation strategies, and rollback plans that are communicated to the team before work begins. • Build and maintain operational documentation, runbooks, monitoring, and alerting that enable other engineers to independently troubleshoot and respond to production issues. • Collaborate with DevOps teammates across the organization to align on shared infrastructure standards including network design, permissions models, and deployment patterns. • Contribute directly to application code in Python and Typescript when platform concerns cross into the application layer, such as database performance, service configuration, or integration points. • Partner with QA to ensure infrastructure changes are properly tested and that the team has confidence in what's being shipped to each environment. • Actively use and champion AI tools to accelerate infrastructure and developer experience work.

Role Description Mercier Consultancy MD invites motivated German-speaking Customer Care Representatives to join a leading Booking Platform. This is an excellent opportunity to apply your language skills and customer service expertise while experiencing the vibrant culture and lifestyle of Greece enabled by a fully paid for relocation package. - Provide exceptional customer support to German-speaking clients through phone, email, and chat. - Assist customers with booking inquiries, modifications, cancellations, and issue resolution. - Work collaboratively with internal departments to ensure customer satisfaction and seamless service delivery. - Maintain accurate records of customer interactions in the CRM system. - Identify trends in customer feedback to contribute to service improvements. - Stay informed about platform updates, policies, and relevant travel industry developments. Qualifications - Exceptional fluency in German (both written and spoken) is mandatory. - A minimum English proficiency of B2 is required. - Previous experience in customer care, preferably within travel, booking, or hospitality sectors. - Strong communication and problem-solving skills with a customer-oriented approach. - Ability to work effectively in a dynamic and fast-paced environment. - Familiarity with CRM software and booking platforms is a plus. - Willingness and readiness to relocate to Greece with the benefit of a fully paid relocation package. Benefits - Competitive Monthly Salary - Fully Paid Relocation Package - Health Insurance - 2 Extra Salaries Per Year - Work in a Positive Environment - And many other benefits!