Role Description We are currently in search of an Account Manager to join our team. As an Account Manager, you will assist with maintaining client accounts and ensuring all customers and clients' needs are understood and satisfied. You help build and strengthen client relationships to achieve long-term partnerships. - Assist with building and maintaining long-lasting customer relationships - Communicating with clients to ensure that all of their needs are understood and addressed - Help resolve issues as they arise and keep track of all processes that pertain to the clients' desires - Delivering exceptional client service on a day-to-day basis - Act as the client’s representative to ensure that their needs are fulfilled - Develop and maintain key relationships across accounts - Strive to maintain and increase overall customer satisfaction based on their business needs - Meet established goals for sales with current and new customers - Act as liaison between the customer and internal teams Qualifications - 3-5 years’ experience in Customer Support and/or Account Management - Demonstrated history of increasing client satisfaction, adoption, and retention - Comprehensive, deep understanding of the Account Management Journey - Proven competency with agile processes, defining stories that are ready for development - Strategic thinker who can see problem patterns, ideate solutions, and execute to completion - Prior experience working with SaaS business platforms - Ability to present, communicate, and work effectively with other internal teams - Strong communication and interpersonal skills - Strong team player Benefits - Health, Dental, Vision insurance - 401(k) with company matching - Paid time off - 7 Paid company holidays - 4 Floating holidays per year - Life Insurance and AD&D Insurance - Long Term Disability - Health Care Reimbursement Flexible Spending Account - Dependent Care Flexible Spending Account - EAP (Employee Assistance Program) - Pet Insurance Starting Pay $21.00 to $26.00 per hour Schedule Full-time, Monday through Friday

• Define and own the ICP product strategy and roadmap, aligned to the next phase of the program • Expand ICP capabilities, including API development, to enable deeper and more flexible partner integrations • Expand and support integrations that bring external data into the ICP platform, increasing the value and usefulness of connected solutions for customers • Establish and track program success metrics, including adoption, retention, and new business impact • Use data, customer feedback, and partner insights to inform priorities and investment decisions • Define and execute the ICP partner strategy, focused on building deeper, more strategic relationships • Identify, evaluate, and onboard partners aligned to ICP goals and the open ecosystem approach • Manage and grow key partner relationships, serving as a senior point of contact • Structure and manage partnership agreements, including contract development and ongoing governance • Identify opportunities to expand partnerships through deeper integrations and joint offerings

• Develop and implement strategic plans to foster strong, long-lasting client relationships that drive business growth in national and regional healthcare systems • Collaborate with cross-functional teams, including marketing and product development, to align strategies and deliver exceptional client solutions • Analyze market trends and competitor activities to identify opportunities and threats, providing strategic insights to the team • Implement and refine sales processes to optimize efficiency and ensure consistent performance • Conduct regular performance reviews, provide constructive feedback, and support the professional development of team members reporting dotted line • Develop and maintain a deep understanding of the industry, client needs, and competitive landscape • Territory will cover the West Region with 40% travel

Title: Senior Paid Search Manager Location: United States Job Description: The Opportunity As Sr. Paid Search Manager at Seamless.AI, you will own the paid search engine that fuels our freemium funnel, turning high-intent searchers into thousands of free signups every week. You’ll be the strategist and operator behind a meaningful seven-figure annual SEM budget across Google Ads, Microsoft Ads, and emerging paid AI surfaces. You’ll have a direct, measurable impact on revenue: every keyword, ad, and landing-page test you run will show up in our daily signup numbers. You’ll partner closely with Lifecycle, Analytics, and Product to make sure the traffic you buy converts not just to signup, but all the way to paid. If you live for CAC efficiency, love the speed of a high-volume, transactional B2B SaaS engine, and want to build a paid search program at a category-defining AI company, keep reading. Responsibilities: - Own end-to-end strategy and execution for paid search on Google Ads and Microsoft Ads, plus emerging paid placements on AI/answer engines - Manage a multi-million-dollar annual paid search budget with daily, weekly, and monthly pacing toward signup volume, CAC, and paid-conversion targets - Build and continuously optimize campaign structure, keyword strategy, match types, bidding, and negative-keyword hygiene to maximize qualified free signups - Partner with Creative and Lifecycle to ship a constant cadence of ad copy, RSAs, sitelinks, and landing-page tests (A/B and multivariate) - Develop a measurement framework with Analytics that ties spend to free signups, activation, and paid conversion, not just clicks and CPLs - Identify and launch new paid-search channels and AI-search ad surfaces as the search landscape evolves - Manage relationships with Google, Microsoft, and agency/contract partners; negotiate pricing, betas, and account support - Forecast monthly and quarterly spend, signup volume, and pipeline contribution; own the paid-search section of the marketing QBR - Stay obsessively current on auction dynamics, Smart Bidding, Performance Max, and AI-driven match-type changes and translate them into playbooks for the team Skillset & Requirements: - Deep, hands-on expertise in Google Ads and Microsoft Ads at scale ($1M+ annual spend) in a B2B SaaS environment - Track record of running paid search for a freemium or product-led growth motion with high signup volume and short, transactional sales cycles - Strong analytical instincts, comfortable in GA4, Looker/Tableau, BigQuery, and spreadsheets; able to build your own funnel views without waiting on Analytics - Sharp creative judgment: you can write strong ad copy and brief landing-page tests, then read the data and call the winner - Working knowledge of attribution models (last-touch, data-driven, MMM) and their trade-offs - Familiarity with paid placements on AI/answer engines (ChatGPT, Perplexity, Google AI Overviews) and a point of view on where this is going - Bias for action, fluent in test-and-learn, and comfortable making bets with imperfect data - Excellent written and verbal communication — you can explain why we won or lost a week to a VP in three sentences - Bachelor’s degree required; Marketing, Business, Economics, Statistics, or a related quantitative field preferred - 6+ years of paid search experience, including at least 3 years owning paid search for a B2B SaaS company with a freemium or PLG offering - Demonstrated success managing paid search budgets of $1M+ per year against signup, CAC, and pipeline targets - Google Ads and Microsoft Ads certifications preferred - Equivalent combination of education and high-volume B2B SaaS paid-search experience will be considered About Seamless: Seamless has been delivering the world's best sales leads since 2015. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. Seamless delivers the world’s best sales leads. Through our product, we help sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence; by development of a robust real-time contact and company search engine as well as a suite of technically-advanced tools to support sales and lead generation. We have been recognized as one of Ohio’s fastest growing companies and have been recently ranked No. 7 in LinkedIn's Top 50 Startups of 2022, featured in Forbes as #1 Software company in Ohio in 2022, and on G2’s “Top 100 Highest Satisfaction Products for 2022” list! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Visa Sponsorship is not included in our hiring package. Applicants must be authorized to work in the U.S. Since 2015, Seamless.AI has helped sales teams maximize revenue with the world’s first real-time B2B search engine. As one of Ohio’s fastest-growing companies, we’ve earned top industry accolades, including G2’s 2025 Best Software Products (#1 Highest Satisfaction Product), Purpose Jobs’ 2024 Best Places to Work, and LinkedIn’s Top 50 Tech Startups (2020, 2022, 2023). We are committed to a diverse, inclusive workplace and do not discriminate based on race, religion, gender, sexual orientation, age, or other protected statuses. Visa sponsorship is not available; applicants must be authorized to work in the U.S.