Role Description Abnormal AI is seeking a Channel Account Manager to join our Channel Management team. This role is pivotal in supporting our sales efforts by developing and managing key relationships with channel partners across the DC, Maryland, and Virginia region. As part of a highly collaborative and detail-oriented team, you will build strong relationships with both national and regional partners. You’ll work cross-functionally with sales, marketing, and technical teams to align go-to-market strategies, drive partner engagement, and support the successful execution of joint sales efforts. Your ability to adapt to diverse stakeholder needs—from executives to technical staff—will be essential as you represent Abnormal's value in a competitive market. What you will do - Drive partner-sourced pipeline and bookings by identifying and onboarding high-impact partners, including national, regional, and MSSP channels. - Collaborate with internal channel and sales leadership to develop targeted recruitment and enablement strategies. - Create and maintain Partner Account Plans with top partners, incorporating measurable sales, marketing, and enablement objectives. - Coordinate demand generation activities with channel marketing to drive awareness and qualified leads. - Align closely with regional sales teams to connect top prospects with suitable partners, facilitating measurable pipeline growth. - Serve as a strategic liaison between Abnormal’s field leadership and partner executives, ensuring alignment and collaboration across organizations. - Conduct regular training and knowledge-sharing sessions to ensure partner teams are fully equipped to position and sell Abnormal's offerings. - Represent partner interests internally and advocate for high-quality execution of co-marketing, certification, and partner program initiatives. - Take ownership of national partner relationships and drive quarterly planning and enablement to strengthen these engagements. - Develop expertise in key areas of channel operations (e.g., deal registration, enablement programs, incentive platforms), and lead knowledge-sharing across the team. Qualifications - Proven success applying a structured channel methodology to drive measurable outcomes. - Experience working with and having a strong understanding of partner dynamics in the region. - Strong communication and presentation skills, with the ability to clearly convey complex value propositions to a variety of audiences. - Highly organized, with the ability to manage competing priorities and follow through on deliverables. - Demonstrated ability to work cross-functionally with sales engineering, marketing, business development, and customer success teams. - A proactive, solution-oriented approach, especially in dynamic or resource-constrained environments. - Viewed as a trusted collaborator and strategic partner by internal stakeholders, capable of contributing to broader business discussions beyond core channel activities. Requirements - Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location. - In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package. - Base salary range: $140,280 — $165,000 USD. Company Description Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Role Description - Managing the onboarding of new merchants after handover from the Sales team, including coordination with Compliance, Legal, Technical and Finance teams. - Acting as the main point of contact for merchants during onboarding and further cooperation. - Maintaining daily communication with merchants and handling their operational and financial requests. - Processing merchant requests related to settlements, balances, payment operations, limits, invoices and other finance-related topics. - Monitoring merchant performance on a daily basis, including transaction volume, approval rate, conversion, declines and other key KPIs. - Identifying traffic anomalies, volume drops/growth, approval rate changes or other unusual patterns and escalating them to the relevant teams. - Supporting merchants with day-to-day operational questions and ensuring timely resolution of issues. - Maintaining long-term business relationships with merchants and providing a high level of customer service. - Working on merchant development, including upsell opportunities, traffic growth, new payment methods and improvement of processing performance. - Keeping internal systems and client statuses up to date, including onboarding progress, blockers, next steps and key agreements. Qualifications - 2+ years of experience in Account Management, Client Success, Business Development or a similar client-facing role. - Mandatory experience working with merchants in the e-commerce sector. - Experience in payments, acquiring, PSPs, fintech or high-risk industries would be a strong advantage. - Understanding of basic payment metrics such as approval rate, conversion, transaction volume and decline reasons. - Strong communication skills and ability to work with clients on a daily basis. - Ability to coordinate tasks across different internal teams and follow issues through until resolution. - Ability to adapt quickly in a fast-paced environment with frequently changing priorities and processes. - High sense of responsibility, ownership and attention to detail. - Ability to work with multiple clients and requests at the same time. - Excellent written and spoken English, B2 or higher. - Fluent Russian. Benefits - An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market! - Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us. - Work with coworkers who are passionate about their business. - Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews. - The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees. - Remote type of work. - Vacation time; bank holidays; Sick leaves; Additional birthday day off.

• Responsible for expanding payer, employer, and strategic partner relationships • Own the strategy and execution required to convert RightMove’s clinical model, HSS partnership, and value-based economics into scalable commercial partnerships • Build and manage a high-quality pipeline across Commercial and Medicare Advantage health plans, self-insured employers, benefits platforms, consultants, TPAs, and strategic partners • Lead complex enterprise sales cycles, shape partnership structures, and define how RightMove goes to market across payer, employer, and channel segments • Create referenceable partnerships that support future market expansion • Develop deep understanding of buyer needs across payer, employer, and channel segments • Support development of a cross-functional process to stage gate and qualify partnerships

Role Description We are hiring a Partnerships Associate to own the full partner lifecycle at MDS, from finding and closing new partners to keeping everything running cleanly behind them. This is a single role that covers both sides of partnerships: the sales motion that brings partners in, and the operational discipline that makes sure they stay in, get their deliverables, and keep seeing value. - Proactively identify and pitch potential partners, brands, SaaS tools, service providers, and experts that align with MDS member needs. - Move partners from first contact to signed agreement across affiliates, event sponsorships, and community offerings. - Own partner onboarding, contract management, the partner database, the weekly newsletter, MDSONLY offers, deliverable tracking, affiliate commissions, and community intelligence reporting. - Ensure a partner ecosystem where nothing slips and everything is current. Qualifications - 2+ years of experience in partnerships, sales, business development, affiliate marketing, or a coordination-heavy operations role. - Demonstrated ability to own both sides of a relationship. - Strong written communication skills. - Experience with CRM and project management tools (Airtable, ClickUp, HubSpot, Salesforce, Sign Now, or similar). - Highly organized and detail-oriented. - Proactive and self-directed in a remote-first environment. - Comfort using AI tools (Claude, ChatGPT, or equivalent). - Willing and able to travel at least three times per year. Requirements - Proactively identify and qualify potential partners. - Own partner outreach from first contact to signed agreement. - Support and lead sales conversations around sponsorships and partnerships. - Assist with selling event-related partnership packages. - Own the full contract lifecycle via Sign Now. - Execute complete partner onboarding for every new partner. - Maintain a clean and current contracts database in Airtable. - Manage affiliate partnerships end to end. - Coordinate community and external collaboration initiatives. - Track and execute all partner deliverables across events and campaigns. - Foster relationships between partners and chapter leads. - Represent MDS in person at events. - Maintain and update the MDS partner database. - Manage the MDS Provider Page on the app. - Audit and maintain MDSONLY Offers and Partner Perks. - Send the weekly Partners Newsletter every Tuesday. - Maintain the Partners Events Calendar. - Handle all partner-facing communications professionally. - Produce AI-powered Community Pulse summaries. - Update the partner allocations sheet and notify the finance team. - Support monthly KPI tracking. - Contribute to and improve partnership SOPs. - Flag process gaps and inefficiencies proactively. Benefits - Global Work Flexibility: Work from anywhere as long as you’re aligned with Eastern Time for core hours. - Outcome-Driven Work Culture: Focus on results over rigid schedules. - Autonomous Time Management: Balance work and personal life without tracking time off. - Elite Networking Opportunities: Engage with over 700 leading e-commerce entrepreneurs. - Exclusive Event Access: Represent MDS at high-profile events. - Dynamic Community of Innovators: Work inside a world-class e-commerce community. - Continuous Professional Development: Grow your skills in various areas. - Impactful Work: Shape how MDS’s partner ecosystem grows. - Apps and Tech: Work with tools to support your abilities.