BASF

• Managing a variety of customers and consistently driving to find new business opportunities. • Striving to support organic growth targets. • Developing and managing lead generation and collaborating with Product Managers, Business Development while closing new business opportunities. • Identifying new customers and valuable market intelligence in North America to support organic growth. • Creating a winning value proposition for all stakeholders. • Building lasting customer relationships to identify business opportunities and trends, building a strong network with internal stakeholders. • Participating as a Sales and customer management professional including Salesforce collaboration, call reports, reporting of any key intelligence data collected, contract management & negotiations, price, and margin management of customer portfolio.

Title: Client Services Operations Support Representative II Location: United States (Remote) Job Description: ABOUT MACHINIFY: In October 2025, Machinify acquired Performant and we are now part of the Machinify organization. Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plans. Deployed by over 75 health plans, including many of the top 20, and representing more than 170 million lives, Machinify’s AI operating system, combined with proven expertise, untangles healthcare data to deliver industry-leading speed, quality, and accuracy. We’re reshaping healthcare payment through seamless intelligence. ABOUT THE OPPORTUNITY: Hiring Range: $19 - $21 The Client Services Operations Support Representative II is responsible for providing basic clerical support for Collections/Recovery Services all the while focused on efficient processing of high-volume transaction-oriented assignments, including copying, filing, processing documents and mail, performing basic data entry into collection system, answering in-bound client calls, and operating general office equipment. Key Responsibilities: - Applies knowledge of company and client specific terminology, requirements and process/procedures to complete work. - Follows defined procedures to complete routine tasks. Recognizes when deviation from standard processes and may make simple adaptations to support change according to requirements. - Uses own judgement in choosing proper procedures to follow based on established guidelines. Decisions are occasional and are subject to review by senior staff and management. - Refers non-standard inquiries/problems to higher level staff. - Works under general supervision. - Other duties as assigned to support business needs. Knowledge, Skills and Abilities Needed: - Ability to perform basic tasks in Microsoft Excel and Word programs independently and some intermediate activities with some assistance, and solid independent use of general office equipment. - Good problem-solving skills. - Good communication skills (written and verbal). Demonstrated solid use of existing client systems independently or has demonstrated ability to quickly adapt to new programs and systems. - Regularly interacts with team members and builds effective working relationships with internal/external clients. - Fast and accurate typing and 10-key skills. - Basic math skills are needed to calculate numbers and percentages. - Demonstrated timely follow-up skills, ability to multi-task and handle busy phone lines with daily workload. - Very detail oriented and highly organized. - Ability to prioritize daily workloads and meet daily deadlines. - Strong, demonstrated customer service skills. Required and Preferred Qualifications - High school diploma or GED is required. - Minimum of 2 years relevant office clerical support experience required. WHAT WE OFFER: Machinify offers a wide range of benefits to help support a healthy work/life balance. These benefits include medical, dental, vision, HSA/FSA options, life insurance coverage, 401(k) savings plans, family/parental leave, paid holidays, as well as paid time off annually. For more information about our benefits package, please refer to our benefits page on our website or discuss with your Talent Acquisition contact during an interview. Physical Requirements & Additional Notices: If working in a hybrid or fully remote setting, access to reliable, secure high-speed Internet at your home office location is required. Proof of such may be required prior to an offer being made. It is the Employee’s responsibility to maintain this Internet access at their home office location. The following is a general summary of the physical demands and requirements of an Office/Clerical/Professional or similar job, whether completed remotely at a home office or in a typical on-site professional office environment. This is not intended to be an exhaustive list of requirements, as physical demands of each individual job may vary. - Regularly sits at a desk during scheduled shift, uses office phone or headset provided by the Company for phone calls, making outbound calls and answering inbound return calls using an office phone system; views a computer monitor, types on a keyboard and uses a computer mouse. - Regularly reads and comprehends information in electronic (computer) or paper form (written/printed). - Regularly sit/stand 8 or more hours per day. - Occasionally lift/carry/push/pull up to 10lbs. Machinify is a government contractor and subject to compliance with client contractual and regulatory requirements, including but not limited to, Drug Free Workplace, background requirements, and other clearances (as applicable). As such, the following requirements will or may apply to this position: - Must submit to, and pass, a pre-hire criminal background check and drug test (applies to all positions). Ability to obtain and maintain client required clearances, as well as pass regular company background and/or drug screenings post-hire, may be required for some positions. - Some positions may require the total absence of felony and/or misdemeanor convictions. Must not appear on any state/federal debarment or exclusion lists. - Must complete the Machinify Teleworker Agreement upon hire and adhere to the Agreement and all related policies and procedures. - Other requirements may apply. All employees and contractors for Machinify may and/or will have access to Sensitive, Proprietary, Confidential and/or Public data. As such, all employees and contractors will have ownership and responsibility to report any violations to the Confidentiality and Integrity of Sensitive, Proprietary, Confidential and/or Public data at all times. Violations to Machinify's policy related to the Confidentiality or Integrity of data may be subject to disciplinary actions up to and including termination. Machinify is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Machinify will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if you believe a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Machinify’s Human Resources team to discuss further. Our diversity makes Machinify unique and strengthens us as an organization to help us better serve our clients. Machinify is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law. THIRD PARTY RECRUITMENT AGENCY SUBMISSIONS ARE NOT ACCEPTED UNLESS EXPLICITY AGREED TO IN WRITING

Title: Healthcare Billing Recovery Analyst Location: Plantation, FL - Remote Work Type: Remote, Full Time Job ID: R-2026-05-00134 Job Description: ABOUT MACHINIFY: In October 2025, Machinify acquired Performant and we are now part of the Machinify organization. Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plans. Deployed by over 75 health plans, including many of the top 20, and representing more than 170 million lives, Machinify’s AI operating system, combined with proven expertise, untangles healthcare data to deliver industry-leading speed, quality, and accuracy. We’re reshaping healthcare payment through seamless intelligence. ABOUT THE OPPORTUNITY: Hiring Range: $23.00 As a Healthcare Billing Recovery Analyst, you will be assigned a Provider portfolio and be tasked with managing it from a Recovery standpoint. In this role you will have the opportunity to leverage your well-versed background in Coordination of Benefits as well as Medicare/Medicaid and procedural challenges/regulations, and experience in generating outbound communications to Providers, with proven ability to gather and interpret Explanation of Benefits (EOB) to answer questions and resolve medical billing issues. Key Responsibilities - Engage in Outbound recovery calls, to Healthcare Carriers and Providers regarding improperly paid claims - Decision Support- Ability to accurately review supporting documentation provided to Performant, by Providers/Carriers to determine accuracy of finding or overpayment allegation, for Complex appeals and disputes. - Maintain current knowledge in Medicare and Medicaid practices and regulatory issues that may affect our clients. - Leverage your knowledge and expertise to research Overpayments and answer questions and/or provide information that will bring to successful resolution and payment. - Educate Healthcare providers/carriers on their obligation to pay. - Ability to analyze and understand written communication from insurance companies including explanation of benefits. - Support internal groups or functions with gathering and interpretation of the billing and collections work to development with knowledge base and understanding of key concepts and terminology in healthcare billing and claims. - Leverages existing excel skills to create Provider centric reporting on demand, or at Managements request. - Effectively follow and contribute to continuous improvement of scripts, guidelines and other tools provided to have professional conversations with Healthcare Insurance providers - Efficiently and diligently work through assigned inventories to meet productivity metrics assigned by management - Ability to maintain and function in multiple client systems and environments at one time. - Updates company systems with clear and accurate information such as point of contact, updated demographic information, notes from contact from outbound and inbound calls and/or attempts, payment commitments, as well as account status updates as applicable. - Updates company systems with clear and accurate information such as point of contact, updated demographic information, notes from contact from outbound and inbound calls and/or attempts, payment commitments, as well as account status updates as applicable. - Arrives to work on-time, works assigned schedule, and maintains regular attendance - Follows and complies with company and departmental policies, processes and procedures - Responsible for utilizing resources to ensure compliance with client requirements, HIPAA, as well as applicable federal or state regulations - Successfully completes, retains, applies and adheres to content in required training as assigned. - Consistently achieve or exceed established metrics and goals assigned - Demonstrates Performant core values in performance of job duties and all interactions - Correct areas of deficiency and oversight received from quality reviews and/or management. Knowledge, Skills and Abilities Needed - Ability to demonstrate, strong written and verbal communication skills - Basic understanding of revenue cycle management or Medical recovery. - Strong knowledge and material experience with Healthcare, Medical terminology, Coding, Billing. Preferably a role in recovery or revenue cycle management. - Demonstrates knowledge in post-payment recovery. - Demonstrates the ability to solve complex Provider or Carrier billing questions, that assist in the resolution and understanding of the overpayment. - Communicates effectively with Providers and Carriers to answer any questions and/or provide information that will bring successful payment or other resolution to the account. - Demonstrated expertise in Medicare and Medicaid plans policy and procedure - Up to date knowledge in Medicare/Medicaid appeal processing - Knowledge in Coordination or benefits (COB) - Demonstrates a high degree of critical thinking and analytical accuracy required to be successful. - Proven ability to gather and interpret explanation of benefits (EOB) and answer questions and resolve standard as well as complex issues with payments. - Strong skills using standard office technology; Computer, various applications and navigation of on-line tools and resources. - Intermediary to Advanced excel skills. - Applies knowledge learned in training - Self-motivated and thrives in a fast-paced business operations department performing multiple tasks cohesively, with keen attention to detail. - Must have the availability to communicate via phone with Providers and or Carriers in a quiet space 5+ hours daily. Required and Preferred Qualifications - Bachelor’s degree in relevant field or equivalent combination of education and experience. Significant experience along with a high school diploma, may also be considered in lieu of a completed degree. - At least 3 years directly relevant professional working experience in a highly analytic or Recovery role. - Experience in Healthcare Billing and/or Coding is required - Knowledge or experience with Healthcare, Coordination of benefits or Revenue cycle management, and the like. - Other requirements may apply WHAT WE OFFER: Machinify offers a wide range of benefits to help support a healthy work/life balance. These benefits include medical, dental, vision, HSA/FSA options, life insurance coverage, 401(k) savings plans, family/parental leave, paid holidays, as well as paid time off annually. For more information about our benefits package, please refer to our benefits page on our website or discuss with your Talent Acquisition contact during an interview. Physical Requirements & Additional Notices: If working in a hybrid or fully remote setting, access to reliable, secure high-speed Internet at your home office location is required. Proof of such may be required prior to an offer being made. It is the Employee’s responsibility to maintain this Internet access at their home office location. The following is a general summary of the physical demands and requirements of an Office/Clerical/Professional or similar job, whether completed remotely at a home office or in a typical on-site professional office environment. This is not intended to be an exhaustive list of requirements, as physical demands of each individual job may vary. - Regularly sits at a desk during scheduled shift, uses office phone or headset provided by the Company for phone calls, making outbound calls and answering inbound return calls using an office phone system; views a computer monitor, types on a keyboard and uses a computer mouse. - Regularly reads and comprehends information in electronic (computer) or paper form (written/printed). - Regularly sit/stand 8 or more hours per day. - Occasionally lift/carry/push/pull up to 10lbs. Machinify is a government contractor and subject to compliance with client contractual and regulatory requirements, including but not limited to, Drug Free Workplace, background requirements, and other clearances (as applicable). As such, the following requirements will or may apply to this position: - Must submit to, and pass, a pre-hire criminal background check and drug test (applies to all positions). Ability to obtain and maintain client required clearances, as well as pass regular company background and/or drug screenings post-hire, may be required for some positions. - Some positions may require the total absence of felony and/or misdemeanor convictions. Must not appear on any state/federal debarment or exclusion lists. - Must complete the Machinify Teleworker Agreement upon hire and adhere to the Agreement and all related policies and procedures. - Other requirements may apply. All employees and contractors for Machinify may and/or will have access to Sensitive, Proprietary, Confidential and/or Public data. As such, all employees and contractors will have ownership and responsibility to report any violations to the Confidentiality and Integrity of Sensitive, Proprietary, Confidential and/or Public data at all times. Violations to Machinify's policy related to the Confidentiality or Integrity of data may be subject to disciplinary actions up to and including termination.

• Acting as the face of BASF to assigned refinery clients, building multi-level relationships across operations, technical, procurement, and leadership teams, while developing and executing account strategies focused on growth, retention, and value creation. • Achieving annual sales targets, margin goals, and market share objectives through contract negotiations, pricing strategy, commercial agreements, accurate sales forecasting, pipeline management, and CRM maintenance. • Applying knowledge of FCC, hydroprocessing, and refining catalyst technologies to support customer operations through catalyst performance reviews, economic value assessments, technical presentations, and recommendations that translate technical results into economic and operational benefits. • Overseeing implementation and performance of catalyst programs, including trials, new product introductions, performance tracking and reporting, troubleshooting, optimization, and coordination of internal and external stakeholders to ensure high-quality execution. • Leading regular business reviews with customers to review KPIs, performance, and value delivered; align on customer priorities and operational goals; identify risks and growth opportunities; and develop joint continuous improvement plans that strengthen long-term partnerships. • Working closely with BASF teams including Technical Service/Engineering, Supply Chain, and Marketing & Product Management to coordinate resources and deliver integrated customer-focused solutions. • Monitoring refinery market trends, customer strategies, and competitive activity to provide insights that support pricing, product positioning, and growth strategy.

• Develop, plan and execute the sales initiatives towards the strategic accounts related to watermelon and melon crops • Building long-term relationships with ANZ customers in line with the M&S strategy • Pricing and profitability for the crop • Managing the long-term pipeline for the crop • Ensuring success of this crop through customer account plans • Customer plans, sales targets, key performance indicators, and crop marketing plan to contribute to crop annual budget • Represent the company and introduce value-based proposals according to the needs of the key customers while building long-term partnerships and generating sustainable sales • Manage connections customers have with retailers in the region • Provide market, price, product, grower, and consumer insight to contribute to the formulation of the vision and strategy plans for the crop • Collaborate and network amongst several crop teams to understand crop strategy and implement marketing plans and business plans • Collaborate with internal (global) stakeholders to evaluate and promote varietal performance and new introductions • Execute go to market strategies and policies to the coming years in the scope of commercial excellence in the region for the watermelon and melon crops

• Develop, plan and execute sales initiatives towards strategic accounts • Build long-term relationships with customers • Manage pricing and profitability for crops • Collaborate with internal stakeholders to evaluate performance • Execute go to market strategies for vegetable crops

• Deliver sales performance within the salads and open-field tomato portfolios in QLD and NSW • Manage customer relationships and execute sales plans • Ensure strong day‑to‑day service and commercial outcomes • Develop and maintain strong relationships with customers, distributors, and key stakeholders • Negotiate pricing and commercial terms • Provide timely market and customer feedback to support forecasting and business decision‑making

• Leads field technical activities and serves as the primary technical contact for customer R&D, production, and technical teams. • Resolves complex technical issues and provides application expertise and builds strong long-term technical relationships through proactive engagement and timely follow-up. • Builds and own the technical opportunity pipeline; leads customer technical projects guiding technical teams on application testing and troubleshooting to meet customer needs. • Identifies customer pain points and unmet needs; collaborate with R&D to modify or develop products and support new production introductions and commercialization • Collaborate with commercial and marketing teams to support account managers by developing segment-specific value propositions, technical briefs, and application data that demonstrate customer benefits and enable formulation success. • Develop and maintain end market-specific technical sales collateral (presentations, technical selling stories, case studies, sales spotlight programs, and internal training) to enable sales across distribution, direct sales, and BASF internal transfer partners – to win business and achieve correct market technical positioning for the BASF portfolio. • Monitor market trends, raw material shifts, competitor activities, customer needs, and relevant regulatory changes; translate insights into actionable recommendations for segment strategies, product development, and portfolio positioning

• Developing and executing strategic growth plans for key customer accounts to drive measurable increases in BASF product sales. • Identifying and pursuing growth opportunities by applying strong sales, marketing, or business management experience, along with strategic thinking capabilities. • Building and nurturing relationships at all levels, engaging with decision-makers to understand their innovation needs and ensure BASF’s solutions are aligned. • Coordinating and tracking all cross-functional efforts related to your accounts, including sales development initiatives, new business quotations, and development projects. • Collaboration with teams such as Product Management, Operations, Supply Chain, Controlling, and Product Development will be critical to ensure seamless execution and deliver value to customers.

• Developing and executing strategic growth plans for key customer accounts to drive measurable increases in BASF product sales. • Identifying and pursuing growth opportunities by applying strong sales, marketing, or business management experience, along with strategic thinking capabilities. • Building and nurturing relationships at all levels, engaging with decision-makers to understand their innovation needs and ensure BASF’s solutions are aligned. • Coordinating and tracking all cross-functional efforts related to your accounts, including sales development initiatives, new business quotations, and development projects. • Collaboration with teams such as Product Management, Operations, Supply Chain, Controlling, and Product Development will be critical to ensure seamless execution and deliver value to customers.