Role Description Leidos Engineering, LLC, the implementer for Ameren Illinois' award-winning energy efficiency programs, seeks a Salesforce Support Developer. This position is fully remote, and the candidate must reside in the Ameren Illinois service territory (roughly the southern two-thirds of Illinois). The Salesforce Support Developer's primary responsibility is to support user productivity, security, and development of a custom designed Salesforce platform software. This position is in a mission-critical, highly integrated customer environment, often with aggressive deadlines. This position will report directly to the IT Project Delivery Supervisor. - Provide operational support for ongoing user issues and request of custom applications modifications for a wide variety of user constituents. - Analyze and translate requirements working with a wide variety of user constituents. - Assist in coding, configuration, maintenance, installation, testing, and debugging of developed custom applications with Salesforce platform. - Assist in management of Salesforce system platform security with best practice implementation. - Participate in regular team and client meetings to ensure program needs are being met for development and data security. - Capable of multitasking and working several diverse tasks with simultaneous or near simultaneous deadlines. - Assist in management of website(s) stability, availability, and user access. - Assist in management of website(s) patches and security updates to WordPress and plugins. - Assist in management of website(s) and domain DNS, SSL, and security updates. - Assist in operational support for ongoing user issues and request in relation to website administration. Qualifications - Bachelor's degree in software development or related with 2+ years of experience. Relevant experience in lieu of degree considered. - 2+ years of Salesforce administration and development. - Strong technical knowledge of IT software system configuration, algorithms, and architecture. - Demonstrated skills in translating customer requirements and processes from a diverse, cross-functional set of systems users into technical specifications. - Excellent organizational skills and ability to work under strict deadlines. - Excellent written and verbal communication skills. - Self-motivated, disciplined, and able to work independently with good time management. - Ability to make unanticipated changes to production deliverables with short notice. - Demonstrated understanding of data security for confidential and protected data. Requirements - Experience with best practices and creation/maintenance of complex Salesforce Lightning Flows. - Experience in configuration of Salesforce Experience Builder portals. - 2+ years of Amazon Web Services (AWS) with a combination of LightSail, Route 53, Certificate Management, Bitnami or related. - 2+ years of AWS utilizing S3, DataSync, RDS. - 2+ years of DNS, SSL, domain administration. - 2+ years JAVA or APEX. - Strong creative development skills. - Strong technical writing skills. Benefits - Career advancement and growth opportunities. - Continuous improvement via mentoring and formal/informal project management training. - Assistance with obtaining pertinent certifications. - A welcoming culture that recognizes the importance of a strong work/life balance. - Competitive compensation and benefits.