Title: Technical Project Manager Locations: Jessup, MD, US Timonium, MD, US Hybrid Full Time Salary Range: $80,000.00 To $120,000.00 Annually Job Description: Mobile Communications America (MCA), your trusted advisor for wireless communications, data, and security, is seeking an experienced Technical Project Manager to lead and manage a large-scale, high-impact public safety communications contract in Maryland in our Voice (MSS) division. This is a high-visibility, customer-facing role requiring a technically strong, hands-on project manager who can operate in a fast-paced environment with significant ownership and accountability. This individual will be dedicated to and play a critical role in ensuring the successful execution of projects and customer satisfaction. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits, including medical, Dental, Vision, 401(k), PTO, Holiday Pay, Education Incentives, and more. WHAT YOU WILL BE DOING: - Serve as the primary, dedicated Project Manager for a large-scale public safety customer, owning overall project delivery, quality, and customer satisfaction. - Manage a high volume of concurrent projects, ensuring they are delivered on time, within scope, and aligned with budget expectations. - Lead all aspects of project planning and execution, including schedules, milestones, resource coordination, and progress tracking across internal teams, vendors, and contractors. - Apply strong knowledge of Motorola P25 systems and infrastructure to guide project execution. - Partner closely with engineering, field service, and operations teams to ensure technical accuracy and successful delivery. - Take a hands-on approach to troubleshooting and resolving complex project issues. - Act as the primary customer interface, leading frequent onsite meetings and adapting to a fast-paced, high-expectation environment. - Develop and deliver project quotes within tight turnaround timelines, collaborating with internal teams while maintaining ownership of deliverables. - Manage project financials, including invoicing, billing schedules, cost tracking, and reporting. - Provide regular project updates and reporting to leadership and stakeholders. - Proactively identify risks, implement solutions, and ensure all deliverables meet internal quality standards and customer expectations while driving continuous process improvements. WHAT YOU WILL BRING TO THE TEAM: Required Background: - 5+ years of experience with P25 technology and infrastructure (required). - 3-5+ years of project management experience, preferably in telecommunications or public safety environments. - Proficient with ERP systems, financial tracking, and reporting tools. - Strong customer-facing communication skills with the ability to manage stakeholders in high-expectation environments. Preferred Background: - Strong technical knowledge of P25 systems preferred, with experience specific to Motorola Solutions highly desired. - Prior hands-on technical experience (e.g., engineering, field service, or systems support) before transitioning into project management. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside and outside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 20 pounds, and frequently position self to maintain computers or other equipment as needed. TRAVEL REQUIREMENTS: Hybrid position, as the candidate is required to travel as necessary to support the company and customers’ needs and expectations. Approximately 60-70% of travel within Maryland. A vehicle allowance will be provided. A valid driver’s license is required. A candidate local to the Baltimore, Maryland area is strongly preferred, but not required. DIRECT REPORTS: No Direct Reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 65,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.” #LI-KR1 #LI-Hybrid

• Own the full project lifecycle: initiation, planning, execution, monitoring, and close-out • Build detailed project plans with clear milestones, dependencies, resource alignment, and measurable outcomes • Define and manage scope, schedule, and budget with disciplined change control • Manage multiple concurrent initiatives without compromising delivery quality • Ensure successful transition from delivery to operations, including training and support readiness • Lead cross-functional teams across IT and business units (Finance, HR, Operations, etc.) • Facilitate structured requirements gathering and process mapping with documented, approved outputs • Translate business needs into system-driven solutions aligned with technical delivery • Act as a bridge between business stakeholders and technical teams to ensure alignment on priorities and outcomes • Drive UAT planning and execution with active stakeholder accountability • Coordinate cutover planning, data validation, and go-live readiness • Hold IT teams, vendors, and implementation partners accountable using objective delivery metrics • Review and challenge technical delivery plans, integration approaches, and timeline estimates with a strong understanding of enterprise systems • Identify risks early (data, integration, environment, dependencies) and drive resolution • Escalate issues clearly with recommended solutions • Ensure adherence to architecture standards and delivery practices • Serve as the primary point of accountability for project outcomes • Deliver clear, honest, executive-level status updates • Lead steering committee meetings focused on decision-making and progress • Manage vendor relationships and enforce delivery expectations • Negotiate scope, timeline, and resource trade-offs transparently • Maintain a prioritized risk and issue register with clear ownership • Proactively manage and communicate project risks and schedule changes • Lead structured change management with full impact analysis • Ensure stakeholders are never surprised by project status • Establish and enforce consistent project governance and reporting standards • Ensure alignment with enterprise architecture and IT operating practices • Conduct post-implementation reviews and drive continuous improvement • Contribute to PMO maturity (templates, estimation practices, lessons learned)

• Administrar proyectos de desarrollo de software asegurando entregas en tiempo y con calidad. • Entender los objetivos de negocio y traducirlos en requerimientos funcionales claros. • Coordinar la comunicación entre clientes, usuarios y equipos técnicos. • Definir planes de trabajo, prioridades y seguimiento de actividades. • Liderar y motivar equipos multidisciplinarios. • Gestionar riesgos, bloqueos y resolución de conflictos durante el ciclo del proyecto. • Dar seguimiento continuo al estatus de proyectos y reportar avances a stakeholders. • Asegurar la correcta validación y liberación de productos de software. • Participar en iniciativas de mejora continua de procesos y productos digitales. • Coordinar capacitaciones y soporte funcional para usuarios cuando sea necesario. • Colaborar con equipos de desarrollo para garantizar soluciones eficientes y alineadas al negocio.

Role Description - Develop project plans that align with client needs/requirements for each initiative to track milestones, deliverables, schedule, deadlines, change, resource allocation, and budget. - Coordinate project tasks to ensure successful solutions are implemented under the guidance of the management team. - Develop, recommend, and implement necessary risk mitigation solutions. - Coordinate and attend meetings related to projects; communicate between departments as required. - Coordinate with technology teams across the company and with clients to define and drive any technical changes required for projects. - Compile project status reports and provide updates to clients and management. - Collaborate with and where necessary, mentor other Project Managers. Qualifications - Experience in managing complex initiatives, including coordination of new implementations at data center facilities, managed services, application and infrastructure projects. - Bachelor's degree in information technology, engineering, or related field preferred. - 3+ years in a project management office or as a project manager for a company. - Microsoft Office Suite trained, experience in MS Project or Visio required. - Highly organized and detail-oriented, as the PM will be directing projects across multiple departments. - Excellent verbal and written communication skills. - Excellent flexibility and wits, ability to handle fast-paced technical office environment. - Ability to assist in organizing, running, and documenting complex meetings. - Ability to manage multiple priorities and to delegate as needed, with the leadership to inspire technical personnel throughout all stages of the project. - Experience working with client vision, business objectives, and critical success factors. - Experience working with techniques and approaches related to the architecture, development, integration, and deployment of project phases. - Strong creative, analytical, and problem-solving skills, with the ability to balance logic with creativity. - Skilled in estimating and common project management desktop tools. - Ability to deal with ambiguity and change. - Ability to manage large or multiple projects with changing priorities. Benefits - Flexible Time Off (yes, really). - Health, Dental, and Vision Insurance — with HSA/HRA options. - 401(k) with 4% employer match. - Life Insurance. Short and Long-Term Disability coverage. - Free employee colocation and cloud account. - A fun, casual work environment where you can be yourself. Company Description At Summit, our culture and core values are important to us. As a diverse team of passionate pathfinders, we deliver on the promise of technology. If this sparks your interest, we'd love to chat with you! - Empower our people. - Constant elevation. - Customer first. - Focus on outcomes. - Embrace curiosity.