MCA - Mobile Communications America

Title: Technical Project Manager Locations: Jessup, MD, US Timonium, MD, US Hybrid Full Time Salary Range: $80,000.00 To $120,000.00 Annually Job Description: Mobile Communications America (MCA), your trusted advisor for wireless communications, data, and security, is seeking an experienced Technical Project Manager to lead and manage a large-scale, high-impact public safety communications contract in Maryland in our Voice (MSS) division. This is a high-visibility, customer-facing role requiring a technically strong, hands-on project manager who can operate in a fast-paced environment with significant ownership and accountability. This individual will be dedicated to and play a critical role in ensuring the successful execution of projects and customer satisfaction. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits, including medical, Dental, Vision, 401(k), PTO, Holiday Pay, Education Incentives, and more. WHAT YOU WILL BE DOING: - Serve as the primary, dedicated Project Manager for a large-scale public safety customer, owning overall project delivery, quality, and customer satisfaction. - Manage a high volume of concurrent projects, ensuring they are delivered on time, within scope, and aligned with budget expectations. - Lead all aspects of project planning and execution, including schedules, milestones, resource coordination, and progress tracking across internal teams, vendors, and contractors. - Apply strong knowledge of Motorola P25 systems and infrastructure to guide project execution. - Partner closely with engineering, field service, and operations teams to ensure technical accuracy and successful delivery. - Take a hands-on approach to troubleshooting and resolving complex project issues. - Act as the primary customer interface, leading frequent onsite meetings and adapting to a fast-paced, high-expectation environment. - Develop and deliver project quotes within tight turnaround timelines, collaborating with internal teams while maintaining ownership of deliverables. - Manage project financials, including invoicing, billing schedules, cost tracking, and reporting. - Provide regular project updates and reporting to leadership and stakeholders. - Proactively identify risks, implement solutions, and ensure all deliverables meet internal quality standards and customer expectations while driving continuous process improvements. WHAT YOU WILL BRING TO THE TEAM: Required Background: - 5+ years of experience with P25 technology and infrastructure (required). - 3-5+ years of project management experience, preferably in telecommunications or public safety environments. - Proficient with ERP systems, financial tracking, and reporting tools. - Strong customer-facing communication skills with the ability to manage stakeholders in high-expectation environments. Preferred Background: - Strong technical knowledge of P25 systems preferred, with experience specific to Motorola Solutions highly desired. - Prior hands-on technical experience (e.g., engineering, field service, or systems support) before transitioning into project management. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside and outside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 20 pounds, and frequently position self to maintain computers or other equipment as needed. TRAVEL REQUIREMENTS: Hybrid position, as the candidate is required to travel as necessary to support the company and customers’ needs and expectations. Approximately 60-70% of travel within Maryland. A vehicle allowance will be provided. A valid driver’s license is required. A candidate local to the Baltimore, Maryland area is strongly preferred, but not required. DIRECT REPORTS: No Direct Reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 65,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.” #LI-KR1 #LI-Hybrid

Sales Enablement Manager Location: SC-Spartanburg Job Description: Full Time Professional Austin, TX, US Requisition ID: 6313 Salary Range:$95,000.00 To $110,000.00 Annually Mobile Communications America, Inc. is seeking a high-performing Sales Enablement Manager join its growing Central team. This is a hybrid role, the ideal candidate will be seated in Central Texas; Indianapolis, IN; Chicago, IL; or Spartanburg, SC. This is an excellent opportunity to gain hands-on M&A leadership experience. The Manager of Sales Enablement is responsible for equipping the sales organization with the content, training, tools, coaching, and processes needed to increase seller productivity, shorten ramp time, and improve win rates. This role serves as a critical bridge between Sales, Marketing, Product, and Sales Operations to ensure sellers are prepared, confident, and aligned at every stage of the buyer journey. This leader will own sales onboarding and ongoing enablement programs, manage enablement content and technology platforms, and directly support front-line sellers and managers through coaching, training, and performance insights. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more. WHAT YOU WILL BE DOING: Sales Content & Messaging Enablement - Introduce new sales team members to the company, portfolio, messaging, and go-to-market strategy through structured onboarding programs. - Develop, curate, and maintain core sales assets, including: - Success stories, case studies, and customer proof points (metrics, testimonials, logos, etc.) - Product training materials and certifications - Competitive battle cards, value propositions, and differentiated messaging - Buyer personas, ICP profiles, and customer journey maps - Industry trends, market insights, and positioning updates - Own pitch decks, sales presentations, email templates, call scripts, and proposal templates to support each stage of the sales cycle. Training, Coaching & Skill Development - Manage and track sales methodology training, including onboarding and ongoing skill reinforcement programs. - Manage product certification programs and role-based learning paths. - Lead objection handling workshops, negotiation skills training, and discovery & qualification training. Enablement Technology & Tools - Own and optimize the sales enablement tech stack, including: - Sales content management system / DAM and content library navigation - Partner LMS access and training modules - Video conferencing, screen sharing, and demo tools - Sales intelligence and conversation intelligence platforms - Ensure sellers understand how to access, use, and apply enablement resources in day-to-day selling motions. Sales Process, Alignment & Governance - Partner with Sales Operations to define and reinforce: - Sales stage definitions and qualification frameworks - Deal progression guidelines and sales plans - Facilitate regular marketing alignment and customer success collaboration sessions to ensure consistent messaging and closed-loop feedback. - Establish and enforce messaging compliance, brand standards, and communication guidelines across all seller-facing materials. Measurement, Ramp & Performance Tracking - Define ramp period expectations and track onboarding milestones for new hires. - Implement activity, behavior, and competency-based metrics to measure effectiveness. - Track and report on: - Certification completions - Skills assessments - Ramp milestone achievement - Use data, win/loss insights, and sales feedback to continuously improve programs and content. WHAT YOU WILL BRING TO THE TEAM: Required - 5–8+ years of experience in Sales Enablement, Sales Training, Sales Operations, Product Management, Product Marketing, or B2B Marketing - Proven experience supporting quota-carrying sales teams - Strong understanding of sales methodologies, pipeline management, and buyer-centric selling - Experience building and delivering onboarding and enablement programs - Hands-on experience with enablement platforms, LMS, CRM, and DAM tools Preferred - Experience supporting multi-solution or technical portfolios (e.g. Professional Services, SaaS, and Hardware) - Background working closely with Sales Leadership, Product, and Marketing - Strong facilitation, coaching, and presentation skills - Data-driven mindset with experience measuring enablement impact Success in This Role Looks Like - Faster seller ramp time and improved time-to-productivity - Confident, consistent seller messaging across all markets - Higher content adoption and enablement platform usage - Improved win rates and deal progression - Strong alignment between Sales, Marketing, and Strategic Partners TRAVEL REQUIREMENTS: 20% travel. Some overnight travel is expected. Travel as necessary to support company and customer needs. DIRECT REPORTS: No Direct Reports YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed. WHO WE ARE: Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services—including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. WHAT WE BELIEVE: We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.” #LI-AH1

Title: Key Enterprise Account Executive Location: Richmond United States Job Description: MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Key Enterprise Account Executive local to the Richmond, Virginia area to support our fast-growing Voice (MSS) division. In this role, you will manage and grow a portfolio of large enterprise accounts, driving retention and expansion through strategic upsell and cross-sell opportunities while also contributing to new business growth through proactive prospecting efforts. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more. WHAT YOU WILL BE DOING: - Collaborating across the organization to implement strategic plans that drive revenue growth, maximize profitability, and foster long-term customer loyalty. - Forecasting sales trends and developing innovative, result-driven sales strategies. - Consistently meeting and exceeding sales targets to ensure the highest levels of performance and success. - Building strong relationships with new clients while maintaining and strengthening existing partnerships. - Expanding and managing a robust client database within your assigned territory to ensure consistent engagement and retention. - Following up on incoming leads with same-day responsiveness to maximize conversion opportunities and accelerate the sales process. - Staying informed on competitor products and effectively positioning solutions to outperform them. WHAT YOU WILL BRING TO THE TEAM: - 5+ years of B2B sales experience supporting large enterprise accounts, with a track record of both expanding existing relationships and generating new business within industries such as manufacturing, construction, energy, utilities, transportation, education, or healthcare. - A bachelor's degree is preferred but not required. - Knowledge of Two-Way Radio, Land Mobile Radio, or critical communications is a plus. - A consistent track record of meeting and exceeding sales targets. - Strong communication skills and collaborative, service-first mindset. - The ability to articulate product features and benefits clearly to clients, tailoring solutions to meet their specific needs. - Strong self-motivation and personal drive, with the ability to work independently and stay focused without direct daily oversight. - High energy, results-driven individual - you own the details and the projects and are not afraid of accountability. PERKS: - Base salary along with an attractive commission structure. - Uncapped commission potential, rewarding your hard work and success. - Access to all the tools and resources you need to succeed, including a company phone, laptop, and vehicle allowance. - Comprehensive new hire training and a dedicated mentor program to ensure your success from day one. - Exciting growth opportunities with a fast-growing company, allowing you to expand your career alongside us. TRAVEL REQUIREMENTS: This is a remote position, but candidates must reside in or be local to Richmond, VA. Regular travel within the assigned territory is expected to meet with clients, attend events, and build/maintain customer relationships. Candidates must be comfortable managing their schedule and traveling independently to ensure consistent face-to-face engagement with their customer base. DIRECT REPORTS: No direct reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 65,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together." #LI-KR1 #LI-Remote

Title: Sales Support Specialist Location: United States Job Description: MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Sales Support Specialist in a remote capacity to support our fast-growing Security division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more. WHAT YOU WILL BE DOING: - Supporting salesteamwith leads, order processing, and customer follow-up. - Maintainingarecord of activities in CRM including leads/dates/notes/quotes/next steps/follow-up. - Assistingwith estimates and quotes. - Communicating with prospects and customers to recommend potential products or services to the Sales team by collecting customer information and analyzing customer needs. - Contributing to Sales team effort byaccomplishingrelated tasks, as needed. - Interfacing with other functions such as Fulfillment, Accounting, Service, and Operations toassistwith smooth operation and deliveryforcustomer satisfaction. - Engaging inpatient, professional communication with prospective clients, current customers, vendors, and team members. - Building confidence and trust with leads, prospects, and customers over the phone. WHAT YOU WILL BRING TO THE TEAM: - 2+ years of experience in business-to-business customer service or sales operations. - Excellent communication skills in writing, speaking,andlistening including e-mail and phone communications with customers. - Demonstrated ability to understand and successfully promote technical offerings and solution sets. - Strong attention to detail for data entry and process ensuring accuracy and completeness for all actions. - Excellent interpersonal skills including customer orientation and ability to adapt/respond todifferent typesof personalities. - Able to work well under pressure,andindependently in an entrepreneurial, fast-paced environment. - Strong initiative, integrity,detail-oriented,andability toanticipateissues proactively. - Proventrack recordof reliability and responsibility. - Ability to organize and manage multiple projects/priorities simultaneously. - Solid experience in Microsoft Office including Word, Excel, PowerPoint, Outlook,andTeams. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed. TRAVEL REQUIREMENTS: Travel as necessary to support company and customer needs. DIRECT REPORTS: No Direct Reports WHO WE ARE: Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. WHAT WE BELIEVE: We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together." #LI-AH1 #LI-Remote