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MVP, Service Delivery
Location
United Kingdom
Posted
23 days ago
Salary
0
Seniority
Lead
Job Description
MVP, Service Delivery
Gartner
• Hold a high-bar for client delivery excellence by coaching leaders, EPs and PDs • Develop forward-looking engagement plans and mitigate account risk • Manage and innovate the GE RB Business, ensuring operational consistency • Drive retention and growth targets through effective team leadership • Proactively communicate client insights, trends, and priorities • Identify service delivery gaps and help innovate and transform the business • Leverage AI to accelerate team development and enhance learning practices • Maintain a high-bar for hiring and evaluating candidates • Coach the team to have a commercial mindset and align on renewal strategies with sales.
Job Requirements
- Bachelor’s degree (Master’s degree preferred)
- Minimum of 15 years of experience as a former C-level executive, ideally with large scale and complex responsibilities
- Consulting and/or Advisory experience in multiple executive-level roles
- Entrepreneurial Drive
- Ability to manage time effectively and focus on customer-centric activities
- Passion for developing and managing individuals to achieve success
- Ability to solve problems and apply data-driven approaches
- Ability to establish and maintain trust-based relationships with internal stakeholders and clients.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Competitive compensation
- Opportunities for advancement
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