• Oversee day-to-day warehouse operations remotely, including receiving, storage, fulfillment, shipping, and returns. • Evaluate and redesign warehouse layouts, workflows, and operational processes to improve efficiency, scalability, and accuracy. • Develop and implement operational standards, SOPs, and KPIs across warehouse functions. • Partner with warehouse personnel and third-party vendors to ensure operational consistency and performance. • Identify process bottlenecks and lead continuous improvement initiatives. • Lead the implementation and optimization of inventory management systems and warehouse operational tools. • Maintain accurate SKU-level inventory visibility and reporting across multiple locations or systems. • Establish inventory control procedures including cycle counts, reconciliation, and auditing processes. • Analyze inventory trends and operational data to improve forecasting, replenishment, and fulfillment accuracy. • Partner cross-functionally to improve inventory planning and operational scalability. • Manage shipping, freight, carrier relationships, and logistics operations to ensure timely and cost-effective delivery. • Oversee inbound and outbound logistics coordination across warehouse and customer delivery operations. • Monitor shipping performance, delivery timelines, and transportation costs while identifying optimization opportunities. • Manage end-to-end RMA processing and hardware warranty operations across deployed customer hardware environments. • Serve as a point of coordination for customer service escalations related to hardware fulfillment, returns, replacements, and shipping discrepancies. • Lead operational improvement projects including warehouse redesigns, inventory system migrations, and logistics process enhancements. • Develop scalable operational frameworks to support company growth and customer demand. • Collaborate with leadership, finance, customer success, and technical teams to align operational priorities. • Build reporting dashboards and operational metrics to track warehouse and logistics performance. • Lead and support warehouse operations personnel, vendors, and cross-functional operational teams. • Establish clear operational expectations, accountability, and performance standards. • Drive a culture of operational excellence, responsiveness, and continuous improvement. • Provide training and guidance on inventory systems, warehouse procedures, and logistics best practices. • Coordinate with Implementation teams to confirm hardware delivery schedules, validate successful delivery completion, and ensure customers receive accurate and complete shipments.

Role Description This role qualifies for a remote work arrangement within our 7 state footprint (PA, OH, MI, WV, VA, MD, NC). Our Talent Acquisition Advisor will serve as a senior-level full cycle recruiter supporting a wide range of corporate and operational support functions across the organization. The ideal candidate is someone who can flex across multiple business areas and act as a trusted recruiting partner to hiring managers from intake through offer. This individual will support a variety of functional groups including IT, Operations Support, Marketing, Strategic Research & Development, PSM, and other evolving business needs. Experience recruiting across both technical and non-technical roles is strongly preferred. The ideal candidate will bring strong sourcing and negotiation skills, an understanding of current labor market trends, and the ability to manage high-volume recruitment in a fast-paced environment. This person should be adaptable, collaborative, and comfortable stepping into priority hiring areas as business needs evolve. Overview Presides over non-store recruitment, leading a team of recruiters who work with assigned functional groups to find, select and hire qualified internal and external talent. Responsibilities - Participates as a lead on the Talent Acquisition team supporting corporate and operations support functions and all associated internal and external job openings. - Maximize the development of internal talent through regular performance coaching, performance reviews and presenting developmental opportunities. - Creates and executes annual and ad hoc talent acquisition plans in collaboration with the Recruitment Marketing team. - Sources and screens candidates according to the prioritization set by leadership, hiring managers and other key stakeholders. - Facilitates hiring process collaboration with applicants, peers, managers, and all other internal and external stakeholders to ensure the timely filling of all assigned roles. - Builds strategic relationships with corporate and operations support leadership and key stakeholders to execute annual recruitment plans. - Tracks and evaluates key talent acquisition metrics for assigned functional groups. - Reports key talent acquisition performance indicators and metrics to key stakeholders. - Develops and executes new processes, programs and experiences for leadership and hiring managers. Participates in HR and Talent Acquisition initiative projects as assigned. - Maintains expert knowledge of recruitment technology, applicant tracking, talent analytics, workforce projections, and labor market trends. Qualifications - Bachelor’s degree in HR or related field or equivalent experience required. - Minimum 3 years’ experience in Talent Acquisition, recruitment, and sourcing required. - Previous supervisory experience preferred. - Knowledge and application of federal, state and local employment laws required. Requirements - Equivalent combinations of education, licenses, certifications and/or experience may be considered. Every two years of work experience is equivalent to one year of post-secondary education. Benefits - Sheetz is committed to the full inclusion of all qualified individuals. - Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

• Own and improve the systems, tools, and processes that help Appsilon scale securely, efficiently, and with less operational friction • Lead and develop the Operations team, including IT Administration and Security • Continuously improve operational scalability across Finance, Sales, Delivery, Technology, and People functions • Own and evolve the company’s operational tooling ecosystem and automation landscape • Strengthen operational resilience, business continuity, and security practices • Coordinate operational aspects of compliance initiatives, including ISO 27001 readiness and customer security requirements • Partner with external vendors, legal counsel, auditors, and the DPO on operational and compliance-related matters • Support organizational alignment by improving workflows, communication structures, and operational clarity across teams • Build and maintain operational documentation, policies, and internal enablement resources • Advise leadership on operational risks, scalability, tooling, security, and process optimization • Create an environment where teams can collaborate efficiently and focus on high-impact work.

• Manage and grow assigned pharmaceutical client accounts • Build strong, trusted relationships with stakeholders at all levels • Act as the day-to-day client lead across multiple concurrent projects • Identify opportunities to improve delivery experiences and strengthen client engagement • Handle project escalations, feedback, and issue resolution professionally and proactively • Ensure a consistently high standard of communication and responsiveness • Lead end-to-end delivery of pharmaceutical marketing, communications, education, and event projects • Coordinate cross-functional freelance teams across creative, copy, QA, digital, and events • Build and maintain project plans, timelines, and delivery schedules • Ensure projects are delivered on time, within scope, and to regulatory standards • Manage risks, dependencies, and delivery challenges proactively • Support continuous improvement initiatives across project workflows and operations • Maintain visibility across active projects and account performance • Provide regular delivery updates and status reporting • Support operational efficiencies and scalable delivery processes • Collaborate closely with leadership to ensure smooth project execution • Contribute ideas to improve systems, workflows, client experience, and team effectiveness