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FYXER

We combine great people and technology to give business leaders time to focus on what matters

Freelance Client Delivery & Operations Manager – Pharmaceutical Projects

OperationsOperationsContractRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

5 days ago

Salary

0

Seniority

Senior

High SchoolEnglishVault

Job Description

Freelance Client Delivery & Operations Manager – Pharmaceutical Projects

FYXER

• Manage and grow assigned pharmaceutical client accounts • Build strong, trusted relationships with stakeholders at all levels • Act as the day-to-day client lead across multiple concurrent projects • Identify opportunities to improve delivery experiences and strengthen client engagement • Handle project escalations, feedback, and issue resolution professionally and proactively • Ensure a consistently high standard of communication and responsiveness • Lead end-to-end delivery of pharmaceutical marketing, communications, education, and event projects • Coordinate cross-functional freelance teams across creative, copy, QA, digital, and events • Build and maintain project plans, timelines, and delivery schedules • Ensure projects are delivered on time, within scope, and to regulatory standards • Manage risks, dependencies, and delivery challenges proactively • Support continuous improvement initiatives across project workflows and operations • Maintain visibility across active projects and account performance • Provide regular delivery updates and status reporting • Support operational efficiencies and scalable delivery processes • Collaborate closely with leadership to ensure smooth project execution • Contribute ideas to improve systems, workflows, client experience, and team effectiveness

Job Requirements

  • Proven experience managing pharmaceutical or healthcare communications projects
  • Strong background in both client/account management and project delivery
  • Experience delivering print and digital marketing assets within regulated environments
  • Working knowledge of:
  • ABPI Code requirements
  • Veeva Vault workflows and approval processes
  • Experience managing multiple projects and stakeholders simultaneously
  • Comfortable working independently within a fast-paced remote environment
  • Strong commercial awareness with the ability to identify account growth opportunities
  • Excellent organisational, communication, and stakeholder management skills
  • Experience working with freelance or distributed delivery teams (Desirable)
  • Exposure to project management methodologies such as Agile, Waterfall, PRINCE2, or similar (Desirable)
  • Degree qualification or equivalent industry experience (Desirable)

Benefits

  • Fully remote, home-based role within the UK
  • Flexibility required to support project and client delivery needs
  • Occasional travel may be required for client meetings or workshops
  • Opportunity to grow into greater project ownership
  • Exposure to multiple projects and delivery teams
  • Collaborative, fast-paced environment with strong development potential

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