Title: Community Team Member - Freelance Location: Manila, Philippines (Remote) Job Description: Not all heroes wear capes — but plenty of them use toilet paper Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion! Funny name, serious business We make eco-friendly products and donate 50% of our profits to provide clean water and help build toilets for the billions of people who lack proper access. So far, we’ve contributed over $18 million AUD (roughly $12.5 million USD) to fund sanitation projects around the globe. Basically, we’re really good at doing good. With hubs in Australia, the Philippines, China, the US, UK and Europe, our amazing team of 200+ work to make the biggest possible impact for people and the planet. Over the next couple of years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services. A bit about the role As our Community Team Member, you are the voice of our brand in the public square. This isn't just about "answering tickets"—it’s about delivering exceptional, human customer support experiences across our social media channels to ensure every interaction feels delightful. This role is a vital backfill to ensure our community always feels heard, especially during our busiest peak moments. You’ll be the bridge between our customers and our mission, translating cultural nuances across the AU, UK, and US markets while maintaining the genuine warmth and wit that makes us who we are. This is a freelance, remote position designed to give us the agility to support our global community when they need us most. We are looking for someone who can commit to at least 20 hours per week, with the flexibility to scale up to 40 hours a week (8 hours per day) during high-volume ticket periods and holiday seasons. The Ideal Schedule: Weekend and holiday availability is an absolute must for this role. This position is explicitly built to provide essential coverage on the days our full-time team is offline. Your ideal roster will run Thursday through Monday (with Tuesday and Wednesday as your standard Rest Days) to ensure our community is supported 365 days a year. If you worked here this past month here are some things you might have been involved in - Public Brand Ambassador: You managed high-volume interactions across comments, DMs, and reviews, mirroring our brand voice with empathy and professional clarity. - Creative Problem Solving: You investigated a complex shipment delay or discount code glitch independently, finding "win-win" solutions before escalating. - Cultural Connection: You navigated a sensitive public conversation, using your social awareness to cut through cultural barriers and keep our community feeling supported. - Sharing Insights: You noticed a recurring theme in social feedback and flagged it during a huddle to help improve our "Help Centre" or internal workflows. - Tooling Mastery: You seamlessly switched between tools like Zendesk, Sprout Social, and Shopify to keep our response times sharp and our quality scores high. Let’s talk about you You’re a High-Performance Communicator You have 2-3 years of experience managing social media support for high-volume brands. You’re a sharp writer who can handle difficult or sensitive situations in a public forum with grace, ensuring every customer feels heard and valued. You’re Resilient and Curious You don’t just fix the "what"; you dig into the "why". You thrive in fast-paced environments, managing your own "energy drains" during busy periods to stay consistent and positive under pressure. You give a crap Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too! Why should you work with us? First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world. We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right). Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that. Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

• Develop and execute Quince’s global community strategy, positioning community as a core driver of growth, advocacy, and cultural relevance • Build systems that transform customers into participants, contributors, and advocates, including community-led content, referrals, and ambassador programs • Design programs that treat customers like influencers: including early access, community PR lists, product seeding, and community-led brand moments • Partner closely with Social to turn channels into community hubs, prioritizing user-generated content, participatory formats, and community storytelling • Integrate community into product and launch cycles, including early testing, feedback loops, and community-driven rollouts • Design and launch scalable offline community programs across priority markets (run clubs, book clubs, wellness groups, parent communities, local ambassador gatherings) • Identify and cultivate community leaders, creators, and advocates who can organically grow Quince communities within key cities and cultural spaces • Build and manage a structured global ambassador program that empowers members to host events and lead local communities • Collaborate cross-functionally with PR/Communications, Partnerships, and Events to embed community into storytelling, collaborations, and experiential activations • Establish and track community performance metrics including growth, engagement, participation, and advocacy • Develop scalable playbooks and systems to expand community programs across international markets • Monitor cultural and community trends to identify new opportunities for community-led growth

Title: Community Engagement Specialist Location: Lakewood, CO Job Description: Region/Location: Southwest Denver (Denver West/Arvada/Golden/Evergreen/Lakewood/Morrison) Department: Mission Delivery Occupational Job Group: Specialist 2 Pay Range: $20.67-$23.56 per hour. Reports To: Community Engagement Manager FLSA Status: Non-Exempt Terms: Regular, Year-Round, Full-Time, Hybrid Supervisory Responsibility: None GENERAL PURPOSE: The Community Engagement Specialist is a results-driven go-getter who thrives on building connections and hitting ambitious goals. In this dynamic role, they serve as the face of Girl Scouts - sparking interest, forging partnerships, and growing membership by recruiting girls and adult volunteers. They engage directly with the community through school visits, local events, and presentations, using strong communication skills and positive persistence to inspire involvement. With a sharp eye on data and a passion for impact, they strategize, follow up on leads, and drive outreach in their assigned area. This isn’t a 9–5 desk job (though it does involve computer work) - it’s people-focused, often fast-paced, and deeply rewarding. Success requires flexibility to work evenings and weekends, when families and communities are most engaged. Those who thrive on challenge, enjoy meaningful conversations, and feel energized by watching their numbers climb will excel in this role: making a real impact and helping shape the future of Girl Scouts. ESSENTIAL DUTIES & RESPONSIBILITIES ***(Employees are held accountable for all duties of this job) - Achieve girl and adult membership goals by implementing recruitment and lead generation strategies aligned with the council recruitment methodology with a focus on volunteer recruitment and member conversion; cultivates relationships with service unit and troop volunteers in assigned areas to support new member engagement, troop placement, and community visibility - Plan, prioritize, and manage recruitment activities independently, demonstrating strong organizational and time-management skills in a fast-paced environment. Represents GSCO at community events and school functions, often during evenings and weekends, to maximize visibility and connect with prospective members. Average 3-5 community events a week. - Responsible for the accurate and timely maintenance and communication of recruitment events, such as flyer distribution, school website and social media posts, and other advertising options - Responsible for timely follow-up with new leads and referrals resulting from field activity - Cultivates relationships with schools and appropriate community leaders, organizations and businesses to increase visibility of Girl Scouts in the community - Study and become proficient in girl and adult related trends, multi-cultural data and demographics, marketing and sales techniques, effective communication and knowledge of communities and organizations to effectively implement the council membership recruitment plan - Work independently in the field within assigned geographic areas, while maintaining regular communication with team and leadership. - Facilitates workshops and events for groups of caregivers and children, using public speaking skills to engage the group and drive membership conversion. - Provides professional, superior customer service to all internal and external customers, members, volunteers, staff, and other community contacts. - Actively participates in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude. - Respects the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts both current and prospective. - Performs other duties as assigned. PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES - Collaborate with other members of the recruitment team to ensure consistent delivery of the council recruitment methodology; relies on Recruitment Resources team for back-office participation insights, pre-event preparation, and solutions support - Works with the Volunteer Success team to connect first year volunteers and troops with ongoing support and training - Collaborate with the Girl Experience teams to drive participation in council and partner-led program opportunities for youth members awaiting placement. - Collaborate with the Customer Care and Volunteer Administration teams to ensure prompt response to customer inquiries and accuracy of membership data. - In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description. - Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served. - Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers. JOB QUALIFICATIONS Education and/or Formal Training - No formal education or training requirements. Experience - Experienced in sales process and management of leads. Proven experience in setting ambitious goals with energy and confidence to drive to achieve those goals. - Experience with in-person or telephone sales and utilizing guided prompts to develop customer relationships and convert members. - Experience in membership development, recruitment and/or retention - Experienced in data management using sales/customer management software (Salesforce) preferred. Knowledge, Skills, and Abilities - Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required. - Knowledge of basic principles of marketing (for example, market identification and segmentation, interpretation, and use of market data) - Ability to create and deliver presentations tailored to audience needs. - Excellent independent decision-making skills and strong resourcefulness. - Must be flexible, adaptable, and willing to thrive in an ever-changing/fast-paced environment. - Proficient in Microsoft Suite of programs. - Ability to quickly learn and adapt to changing technologies. - Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism. - Bilingual and bicultural skills desired but not required. Additional Requirements - Must be able to pass a criminal background check acceptable to GSCO standards. - Access to registered transportation with insurance at required state levels to conduct business statewide. - Valid driver's license and driving record acceptable to the Girl Scout insurance company standards. MATERIAL AND EQUIPMENT DIRECTLY USED - Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment. WORKING ENVIRONMENT & PHYSICAL ACTIVITIES - Prolonged periods of sitting at a desk and working on a computer. - Variable working schedule including regular evenings and weekends and some overnight stays. - Regular travel throughout council jurisdiction may be required. - Ability to communicate effectively with employees, volunteers, customers and vendors. - Access to transportation with insurance at required state levels to conduct business statewide. - Valid driver's license and driving record acceptable to the Girl Scout insurance company. - Required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings without assistance. GSCO will make reasonable accommodation for qualified individuals with known disabilities and employees whose work requirements interfere with a religious belief, unless doing so would result in an undue hardship or a direct threat to the Girl Scouts of Colorado. If you need such accommodation, contact your supervisor or Human Resources immediately to begin the interactive accommodation process. The best part of working at Girl Scouts of Colorado is that you make a difference in the lives of girls every day. In addition, all regular, full time employees are eligible for benefits: 403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay. Health, Dental, and Vision Insurance Long Term Disability - 100% Employer Paid Life Insurance, Accidental Death and Dismemberment, Optional Supplemental Life Insurance FSA/HSA Employee Assistance Program - 100% Employer Paid Vacation and Sick Leave Holidays and Office Closures ***Employee signature below indicates the employee's understanding of the requirements, essential duties & responsibilities of the position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Lead the implementation of community strategies, manage stakeholder relationships, coordinate community investments, and oversee program delivery to drive positive impact in youth sports and community development initiatives.