Title: Community Engagement Specialist Location: Lakewood, CO Job Description: Region/Location: Southwest Denver (Denver West/Arvada/Golden/Evergreen/Lakewood/Morrison) Department: Mission Delivery Occupational Job Group: Specialist 2 Pay Range: $20.67-$23.56 per hour. Reports To: Community Engagement Manager FLSA Status: Non-Exempt Terms: Regular, Year-Round, Full-Time, Hybrid Supervisory Responsibility: None GENERAL PURPOSE: The Community Engagement Specialist is a results-driven go-getter who thrives on building connections and hitting ambitious goals. In this dynamic role, they serve as the face of Girl Scouts - sparking interest, forging partnerships, and growing membership by recruiting girls and adult volunteers. They engage directly with the community through school visits, local events, and presentations, using strong communication skills and positive persistence to inspire involvement. With a sharp eye on data and a passion for impact, they strategize, follow up on leads, and drive outreach in their assigned area. This isn’t a 9–5 desk job (though it does involve computer work) - it’s people-focused, often fast-paced, and deeply rewarding. Success requires flexibility to work evenings and weekends, when families and communities are most engaged. Those who thrive on challenge, enjoy meaningful conversations, and feel energized by watching their numbers climb will excel in this role: making a real impact and helping shape the future of Girl Scouts. ESSENTIAL DUTIES & RESPONSIBILITIES ***(Employees are held accountable for all duties of this job) - Achieve girl and adult membership goals by implementing recruitment and lead generation strategies aligned with the council recruitment methodology with a focus on volunteer recruitment and member conversion; cultivates relationships with service unit and troop volunteers in assigned areas to support new member engagement, troop placement, and community visibility - Plan, prioritize, and manage recruitment activities independently, demonstrating strong organizational and time-management skills in a fast-paced environment. Represents GSCO at community events and school functions, often during evenings and weekends, to maximize visibility and connect with prospective members. Average 3-5 community events a week. - Responsible for the accurate and timely maintenance and communication of recruitment events, such as flyer distribution, school website and social media posts, and other advertising options - Responsible for timely follow-up with new leads and referrals resulting from field activity - Cultivates relationships with schools and appropriate community leaders, organizations and businesses to increase visibility of Girl Scouts in the community - Study and become proficient in girl and adult related trends, multi-cultural data and demographics, marketing and sales techniques, effective communication and knowledge of communities and organizations to effectively implement the council membership recruitment plan - Work independently in the field within assigned geographic areas, while maintaining regular communication with team and leadership. - Facilitates workshops and events for groups of caregivers and children, using public speaking skills to engage the group and drive membership conversion. - Provides professional, superior customer service to all internal and external customers, members, volunteers, staff, and other community contacts. - Actively participates in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude. - Respects the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts both current and prospective. - Performs other duties as assigned. PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES - Collaborate with other members of the recruitment team to ensure consistent delivery of the council recruitment methodology; relies on Recruitment Resources team for back-office participation insights, pre-event preparation, and solutions support - Works with the Volunteer Success team to connect first year volunteers and troops with ongoing support and training - Collaborate with the Girl Experience teams to drive participation in council and partner-led program opportunities for youth members awaiting placement. - Collaborate with the Customer Care and Volunteer Administration teams to ensure prompt response to customer inquiries and accuracy of membership data. - In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description. - Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served. - Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers. JOB QUALIFICATIONS Education and/or Formal Training - No formal education or training requirements. Experience - Experienced in sales process and management of leads. Proven experience in setting ambitious goals with energy and confidence to drive to achieve those goals. - Experience with in-person or telephone sales and utilizing guided prompts to develop customer relationships and convert members. - Experience in membership development, recruitment and/or retention - Experienced in data management using sales/customer management software (Salesforce) preferred. Knowledge, Skills, and Abilities - Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required. - Knowledge of basic principles of marketing (for example, market identification and segmentation, interpretation, and use of market data) - Ability to create and deliver presentations tailored to audience needs. - Excellent independent decision-making skills and strong resourcefulness. - Must be flexible, adaptable, and willing to thrive in an ever-changing/fast-paced environment. - Proficient in Microsoft Suite of programs. - Ability to quickly learn and adapt to changing technologies. - Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism. - Bilingual and bicultural skills desired but not required. Additional Requirements - Must be able to pass a criminal background check acceptable to GSCO standards. - Access to registered transportation with insurance at required state levels to conduct business statewide. - Valid driver's license and driving record acceptable to the Girl Scout insurance company standards. MATERIAL AND EQUIPMENT DIRECTLY USED - Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment. WORKING ENVIRONMENT & PHYSICAL ACTIVITIES - Prolonged periods of sitting at a desk and working on a computer. - Variable working schedule including regular evenings and weekends and some overnight stays. - Regular travel throughout council jurisdiction may be required. - Ability to communicate effectively with employees, volunteers, customers and vendors. - Access to transportation with insurance at required state levels to conduct business statewide. - Valid driver's license and driving record acceptable to the Girl Scout insurance company. - Required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings without assistance. GSCO will make reasonable accommodation for qualified individuals with known disabilities and employees whose work requirements interfere with a religious belief, unless doing so would result in an undue hardship or a direct threat to the Girl Scouts of Colorado. If you need such accommodation, contact your supervisor or Human Resources immediately to begin the interactive accommodation process. The best part of working at Girl Scouts of Colorado is that you make a difference in the lives of girls every day. In addition, all regular, full time employees are eligible for benefits: 403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay. Health, Dental, and Vision Insurance Long Term Disability - 100% Employer Paid Life Insurance, Accidental Death and Dismemberment, Optional Supplemental Life Insurance FSA/HSA Employee Assistance Program - 100% Employer Paid Vacation and Sick Leave Holidays and Office Closures ***Employee signature below indicates the employee's understanding of the requirements, essential duties & responsibilities of the position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Lead the implementation of community strategies, manage stakeholder relationships, coordinate community investments, and oversee program delivery to drive positive impact in youth sports and community development initiatives.

• be the voice of our brand in the public square • deliver exceptional, human customer support experiences across our social media channels • manage high-volume interactions across comments, DMs, and reviews • investigate complex shipment delays or issues and find solutions before escalating • navigate sensitive public conversations using social awareness • share insights on social feedback to improve workflows • switch between tools like Zendesk, Sprout Social, and Shopify

Role Description The Community Engagement Manager will drive and coordinate community engagement efforts across major EdgeConneX developments, with a primary focus on North America. This role serves as a key connective tissue between local community stakeholders — including elected officials, school systems, and civic organizations — internal teams across the organization, partner organizations, and industry advocacy groups. The Community Engagement Manager will serve as a visible, trusted representative of EdgeConneX in local communities, building long-term relationships that support responsible data center development. In addition to community engagement leadership, this position provides support across marketing, communications, media relations, and internal communications workstreams. This position reports to the Sr. Director of Marketing & Communications. While the position can be remote, there could be upwards of 30% travel associated with this role, mostly domestically within the U.S. Primary Responsibilities - Community Engagement Coordination - Drive and coordinate community engagement initiatives across EdgeConneX markets under development, focusing on North America. - Build and maintain trust-based relationships with local external stakeholders, including elected officials and civic leaders. - Coordinate with internal stakeholders across various teams to align community engagement activities with project timelines. - Manage relationships and coordinate activities with partner organizations and industry advocacy organizations. - Develop and execute market-specific community engagement plans for new EdgeConneX development markets. - Monitor community sentiment and emerging concerns in active or pending development projects. - Maintain a master community engagement tracker across all markets. - Track inbound partnership inquiries and outreach from nonprofits and community organizations. - Organize and maintain shared folders in SharePoint/Teams for community engagement workstreams. - Education & Workforce Development Liaison - Serve as an EdgeConneX liaison to K–12 schools in operational or developing markets. - Capture and share community and education engagement stories for communications and social media. - Media Monitoring & Intelligence - Organize media coverage and social listening leveraging existing media tools. - Maintain a media inquiry log and support press release distribution logistics. - Award Nominations & Industry Recognition - Research and maintain a calendar of relevant award opportunities. - Draft award nomination narratives and manage submission logistics. - Content Calendar & Communications Support - Assist with day-to-day maintenance of the EdgeConneX communications content calendar. - Support press release distribution logistics and track post-release coverage. Qualifications - Strong communications, both written and verbal. - Commitment to organizational excellence and process improvement. - Ability to prioritize and manage multiple projects. - Strong attention to detail. Requirements - 5+ years of experience in community affairs or a related field. - Bachelor’s degree in Communications, Journalism, Political Science, Public Relations, or a related discipline. - Demonstrated ability to build relationships with diverse community stakeholders. - Experience engaging with industry advocacy organizations. - Proficiency with tools such as Meltwater, SharePoint, Microsoft Office Suite, and social media platforms. Benefits - Competitive benefits package.