Who Gives A Crap

• design digital experiences that turn curious consumers into loyal subscribers • collaborate with eCommerce Specialist, Growth Marketing, and Creative partners • take brand campaigns and translate them into engaging on-site experiences • work with Product Designer on storefront visual craft and brand expression

• Lead the deployment of global site content, from high-stakes product launches to seasonal promotional pulses • Partner with Growth and Retention Marketing to architect high-performing landing pages • Lead on-site A/B testing using data-backed insights • Establish the "Gold Standard" for site QA and automated workflows • Design and maintain workflows leveraging AI optimisations for campaigns • Monitor key metrics like CVR, AOV, and Bounce Rates to optimize campaigns

• Create collaborative frameworks for vital transparency across creative teams • Own and evolve operational workflows for Marketing and Creative teams • Design resource models that integrate intake processes with resource allocation and budget tracking • Develop centralized dashboards for tracking creative capacity and project spend

• Transform raw customer data and feedback into actionable insights • Enable CX teams to access effective data for strategic decision-making • Drive data integrity and support operational excellence • Set up governance processes for past insights

• Transform raw customer data and feedback into actionable insights • Enable CX teams to access effective data for strategic decision-making • Drive data integrity and support business growth • Build and maintain data frameworks and compliance guardrails

Role Description The Amazon Marketplace Coordinator will join our E-Commerce team, reporting to the Director of Amazon, Global. This role is critical to maintaining and growing our presence on one of the world’s largest retail platforms. You will own the operational health and daily execution across our core markets (US, UK, AU, and CA). If you are meticulous, know how to make an Amazon account sing, and are ready to be the expert who keeps everything running smoothly, this is your chance to directly support our revenue goals and, by extension, our mission. The focus is on driving operational excellence, flawless catalog management, and ensuring we provide a seamless customer experience while maintaining platform compliance. If you worked here this past month here are some things you might have been involved in: - Conducting a full audit of product listings and brand content (including A+ Content) across all our Amazon storefronts to ensure consistent branding and perfect data integrity. - Coordinating with our Supply Chain and Customer Happiness teams to forecast inventory needs and troubleshoot logistics queries for a major upcoming promotion. - Diving deep into Seller Central performance reports to identify trends, check account health metrics, and proactively address any potential compliance issues. - Generating and maintaining reports on Amazon sales, operations, and competitor activity to inform the broader strategy. - Updating product descriptions, images, and pricing for a new product launch across multiple international marketplaces. Qualifications - Expert Command of the Amazon Ecosystem. - Direct, hands-on experience managing and optimising accounts on Amazon Seller Central (and ideally Vendor Central). - Fluent in Amazon reporting, analytics tools, and content management systems (including A+ Content). - Strong data analysis and problem-solving skills. - Highly organised and proactive, with exceptional attention to detail. Requirements - Thrive in a fast-paced, purpose-led environment. - Self-starter who owns a critical function and drives results. - Excellent communication skills to coordinate complex needs across internal teams. - Ability to diagnose and implement solutions for platform issues. Benefits - Competitive, market-informed salaries. - Meaningful support towards healthcare for our team around the world. - Generous paid leave. - Tailored learning and development opportunities. - Free toilet paper.

• Own important retailer relationships • Drive company's portfolio to category leadership • Formulate commercial strategy • Boost market share and visibility

• Design all needs across Retail and B2B channels • Deliver new campaigns for retailers • Define and refine shopper marketing toolkit • Support sales team with engaging pitch decks • Collaborate with B2B team for brand activations • Develop digital assets for retail e-commerce platforms • Support on limited edition packaging

• Visit Tesco stores across the territory • Build genuine relationships with store managers • Secure incremental store displays and extra shelf space • Ensure the product range is fully stocked and compliant • Provide feedback from the field to the Tesco Account Manager • Spread the mission of building toilets for those in need

• Deliver exceptional, human customer support experiences across social media channels • Manage high-volume interactions and ensure brand voice with empathy • Problem solve independently before escalating issues • Share insights to improve customer service processes