Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process.
Associate Website Designer
Location
Worldwide
Posted
4 days ago
Salary
0
Seniority
Mid Level
Job Description
Associate Website Designer
Third-Party Job Posts
Role Description Are you passionate about web design and eager to embark on a fulfilling career in the field? If you've dabbled in website creation using platforms like Wix, Squarespace, or WordPress, have a background in customer service, are a problem solver, and have a knack for creating engaging content, then Cloudbeds is looking for you! This entry-level position offers a unique chance to provide customer support to our existing website customers while actively contributing to the new customer setup and onboarding process under the guidance of our seasoned Website Design team. Location: Remote Working shifts: 8 AM to 5 PM PST / 4 PM to 1 AM UTC What You Will Do: - Managing the support tickets through our ticketing system from live customers with published websites while maintaining the required SLA - Managing all records and upkeep of all task management systems related to website services - Working with and communicating directly and effectively with our different customer profiles through video calls, emails, and voice calls - Resolving and handling customer complaints, and the ability to handle deadline-driven pressure - Taking customer scoping, content collection, and revision calls, then coordinating the customer requirements with website designers - Gathering property details and website requirements, then organizing the information for the website designer’s reference - Proactively communicating with customers and providing timely updates on the project progress - Managing multiple account timelines, completing requirements, and communicating priorities with the website designers to meet deadlines agreed with the customer - Overseeing the timely completion of website builds and ensuring that the quality of the website meets the customer's requirements - Assisting the customer in acquiring domain names, updating domain settings, and publishing websites - Assisting website designers in onboarding customers: Editing the published websites based on the requirements of the customers using our in-house website builder - Investigating website errors, cases, or supporting, researching, and suggesting website support process improvement - Using a consultative approach in maintaining our high-quality, professional hospitality websites and communicating with all customers - Handling the creation of landing pages or single-page websites - Managing internal escalations and coordinating with internal teams to give website onboarding updates or resolve customer concerns - Using tools (AI) to create visual elements or content that are in line with our customers’ branding - Proofreading content and correcting errors - Staying up to date with website trends and website development techniques that are most effective in engaging consumers Qualifications - Experience with Website Design Builder or a platform like Wix, Squarespace, GoDaddy, or Duda preferred - Experience with Adobe Photoshop or Canva preferred - Experience with using AI for text content creation - Fluent English - Fluent Spanish - Excellent customer service - Passionate about meeting customers from all over the world and happy to provide them with genuine customer service (customer service experience required) - Excellent communication skills and a positive attitude - Excellent problem-solving skills and emotional management - Excellent internet/wifi connection Benefits - Remote First, Remote Always - PTO in accordance with local labor requirements - Monthly Wellness Fridays - enjoy an extra long weekend every month - Full Paid Parental Leave - Home office stipend based on country of residency - Professional development courses in Cloudbeds University - Access to professional development, including manager training, upskilling, and knowledge transfer. Company Description Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process.
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Senior Designer
State of MarylandThe State of Maryland, also known as both the "Free State" and the "Old Line State," was the seventh American territory inducted into the United States in 1788. Maryland's history
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Any unpaid debt may have an impact on whether or not a candidate is offered employment. EXAMINATION PROCESS The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. 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Title: Designer | EGD | Workplace Job Description: Market: Workplace Location: Cincinnati FLSA: Exempt Work Mode: Monday – Friday; 8:00 – 5:00; In-Office Monday – Thursday; Hybrid (remote or in-office) Friday Employment Type: Full-time At BHDP, we believe great design does more than define spaces—it influences behavior, drives performance, and creates meaningful experiences. Guided by our purpose to Inspire People and Impact Results, By Design, we collaborate across architecture, interiors, strategy, and research to solve complex challenges in integrated ways. Here, your ideas matter, your voice is heard, and your work has the power to shape experiences that truly make a difference. Role Summary The Designer I provides experiential graphic design project support on a cross-functional team of architects, interior designers, and other graphic designers. Typical projects can include architectural graphics, signage, wayfinding, and light digital applications. The Designer I supports all phases of design, including initial design strategy and concepts, presentation graphics, design development, final design documentation, and final artwork preparation under the direction of others. This role is ideal for an individual who is collaborative, detail-minded, and eager to grow in both their general design capabilities as well as the technical knowledge unique to the field of experiential graphic design. Responsibilities - Supports the delivery of strategic solutions and high-quality creative concepts alongside other Designers. - Understands and applies graphic systems across a range of design applications. - Delivers assigned tasks on time that are accurate, complete, and coordinated with related project information and project team. - Meets quality expectations through disciplined self-checks, accurate incorporation of manager feedback, and QA+QC follow-through—minimizing repeat errors and rework within assigned scope. - Demonstrates growing proficiency in producing and coordinating assigned project deliverables by identifying conflicts early and resolving routine issues with increasing independence. - Escalates higher-risk items appropriately and applies lessons learned to reduce repeat issues. - Applies BHDP standards for tools, documentation, and file organization to maintain project consistency and internal alignment across projects. - Uses approved resources (templates, standards, typicals) appropriately and maintains internal alignment across the work. - Communicates clear status, roadblocks, and next steps to the project team and/or manager and closes loops within expected timeframes. - Works with others and cooperates respectfully by incorporating feedback accurately and flagging concerns early with clear questions and/or proposed next steps. - Manages assigned time and scope to meet deadlines and planned hours, escalating scope/time risks early with clear next steps. - Submits accurate, on-time weekly timesheets for client billing and understands how project timekeeping and utilization impact project accounting and profitability. Qualifications - Bachelor of Graphic Design degree preferred, or other related design degree - Previous internships preferred - Experience with architectural projects preferred - Adobe Creative Cloud proficiency - Sketch-Up experience preferred - Desire and willingness to learn - Demonstrated initiative; sees challenges as opportunities - Strong attention to detail - Strong verbal, written, and visual communication skills - Ability to work collaboratively across multiple teams - Consistently demonstrates a high level of professionalism in client-facing and internal interactions, including responsiveness, confidentiality, and strong service orientation. Physical and Mental Demands - Sustained attention to detail - Sitting/standing - Occasional lifting of 20 pounds or less - Ability to work in an open office environment Life at BHDP Our comprehensive benefit package includes a competitive salary, medical, dental, vision, disability, flexible spending accounts, paid holidays, paid time off, and a 401(k), which aligns with our commitment to rewarding our high-performing professionals. BHDP Architecture is an Equal Opportunity Employer. Individuals with disabilities and protected veterans are encouraged to apply. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. This position description is prepared to provide a general understanding of the responsibilities of the position and does not include a comprehensive list of activities, duties, success factors, or responsibilities that are required for a specific employee. Success Factors, duties, responsibilities, and activities may be modified or augmented at any time with or without notice.

