About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally. What you'll do You will join the Client Enablement (CE) team, working to build a seamless customer product onboarding and configuration experience for Airwallex customers across the US and globally. In this role, you will work with various internal stakeholders to ensure client accounts are ready for transaction and that client transactions can be processed smoothly in production environments. You will partner closely with Commercial, Solution Engineering, and Product teams to configure pricing and account capabilities, while identifying opportunities to improve the onboarding experience at scale. The CE team is small but business critical, and you will play a key role in providing a positive initial experience with the platform as the US business continues to grow. This role is based in San Francisco, CA. Responsibilities: - Work with account executives to amend Airwallex account pricings per the commercial team's request. - Co-work with solution engineers globally to gather, validate, and apply configuration requests to enable capabilities suiting client business and technical needs. - Collaborate closely with commercial, operations, and product teams to gather, evaluate, and summarize improvement opportunities within platform client onboarding processes. - Develop and manage on-shore functional programs and projects that enable US operational and organizational goals. - Maintain and update customer account settings and pricing throughout the lifecycle of their relationship with Airwallex, ensuring accuracy and consistency across configurations. Who you are - We're looking for people who meet the minimum requirements for this role. Minimum qualifications: - 5 years of experience in the payment industry or operations at a technology company. - Ability to rapidly understand new products and demonstrate adaptive problem-solving skills. - Strong communication skills and customer service consciousness. - Attention to detail with strong follow-up and good judgment. - A strong team player who thrives working in close collaboration with other teams across time zones. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our "Win as One" mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction. Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees' total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here. Summary: The Customer Enablement Program Lead plays a critical role in bringing our customer education and enablement priorities to life. This role is ideal for someone who enjoys turning direction into action, coordinating day-to-day work, keeping tasks on track, and bringing organization to projects involving multiple teams and timelines. You'll partner closely with Customer Enablement leadership and cross-functional teams to help translate priorities into clear plans, drive follow-through, and ensure our education programs are delivered consistently and effectively. This is a hands-on, execution-focused role for someone who thrives behind the scenes making programs work. Responsibilities: - Turn Customer Enablement priorities into clear action plans that support the delivery and maturity of our education programs. - Drive progress across multiple initiatives by tracking commitments, maintaining momentum, resolving blockers, and ensuring work moves forward. - Support cross-functional coordination with Product, Marketing, Support, Service, and Customer Success to improve the visibility, adoption, and timing of enablement offerings across the customer journey. - Help define and maintain the operating cadence for Customer Enablement, including tracking progress, outcomes, and key metrics. - Improve operational consistency by standardizing processes, coordinating content or release-related changes, and identifying workflow improvements that strengthen long-term effectiveness. - Gather and organize data, reporting, and feedback to monitor program performance, flag issues, and support ongoing execution. Qualifications: - 5+ years of experience in Customer Education, Customer Enablement, Learning Operations, or Education Services in a SaaS or technology environment. - Proven ability to lead programs or projects from planning through delivery, with strong follow-through and attention to detail. - Experience working across multiple teams and stakeholders to drive progress and outcomes. - Comfort using LMS, knowledge base, project management, and reporting tools to support execution and measurement. - Experience developing, coordinating, or maintaining customer education and enablement content. - Highly organized, self-directed, and comfortable managing multiple priorities in a fast-moving environment. - A strong ownership mindset and bias toward action. It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual w ith a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to talentacquisition@dfinsolutions.com . At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from talentacquisition@dfinsolutions.com . If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via talentacquisition@dfinsolutions.com (this email is for general TA questions and is not used for updates on your application status). #BI-Remote

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description NBCUniversal's Quality & Program Management (QPM) team provides program oversight & strategic planning across large initiatives within Technical Operations and Enterprise Engineering. The team is seeking a Program Specialist who will be instrumental in supporting large-scale transformation initiatives for the Office of the CIO & EVP. The programs in this area are core to delivering key projects and initiatives and organizational change aligned with our strategic vision in a fast-changing Media and Entertainment market. - Partner with other Program Managers and stakeholders to structure and manage large-scale programs at an enterprise level. Initial focus will be on time sensitive projects that must be completed before the LA28 Olympic games - Document requirements/scope, dependencies, program-level status updates, and assist with prioritization of requests - Prepare for program status meetings, including creation of agendas, presentations, minutes, action items and follow-ups - Help manage cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly - Contribute to the existing Business Operations processes across the organization to ensure they run smoothly including development of templates and collection of status updates and accomplishments - Follow and contribute to standards, best practices, processes, and documentation for the Program Management team - Support meeting cadences and processes of the CIO & EVP by preparing executive presentations and compiling materials from across the team Qualifications Requirements: - Bachelor's degree or 3 years equivalent experience in Project/Program Management, Business Administration or a related field - Strong written and verbal communication skills - Strong presentation skills and facilitation abilities. PowerPoint experience is a must. - Flexibility and an excellent interpersonal demeanor in order to work with many different types of teams - Exemplary time management and organizational skills, including thorough note taking with follow ups - Proactive: strong sense of ownership and a self-starter - Ability and desire to work in a fast-paced, rapidly changing environment with short turnaround times and occasional late nights and weekends - Experience within the Media and Entertainment industry Desired Characteristics: - Experience with central toolsets such as JIRA, Lucidchart, Smartsheet, Tableau and/or PowerBI Additional Requirements: - Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. - The candidate must live within a commutable distance from our NYC and Stamford, CT offices. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80,000 - $90,000 Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

• Responsible for providing program management oversight to a single customer requiring coordination of program requirements across planning stages with several subcontractors • Directs all phases of programs from inception through completion • Identifies, develops, and implements near-term and long-term business strategies relating to the development of new products, technologies, services, follow-on products, and/or industries • Responsible for the cost, schedule and technical performance of company programs • Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance • Identifies markets, licensing opportunities, and determines the feasibility of business and product development • Coordinates with internal departments in identifying and implementing business development projects • Evaluates progression of project milestones and modifies work as applicable to ensure overall project quality and schedule are being attained • Regularly engages with key government client stakeholders • Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions • Directs the work of employees assigned to the program