Job Closed

This listing is no longer active.

Twilio logo
Twilio

Build the future of communications.

Employee Relations Business Partner

Human ResourcesHuman ResourcesOtherRemoteSeniorTeam 5,001-10,000H1B SponsorCompany SiteLinkedIn

Location

California + 5 moreAll locations: California | Connecticut | New Jersey | New York | Pennsylvania | Washington

Posted

127 days ago

Salary

$117.0K - $171.9K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Employee Relations Business Partner

Twilio

• Handle a wide variety of complex or escalated employee relations issues and sensitive employee investigations that require advanced knowledge of various regional regulations and laws in North America and a working knowledge in other global regions. • Act as the primary legal triage for HRBPs and stakeholders, vetting employment law inquiries, providing guidance, and determining which matters require escalation to legal partners for further evaluation. • Conduct comprehensive risk assessments and consultative reviews for organizational restructures and business changes, ensuring that all proposed reorgs are evaluated through a legal and ER lens. • Provide expert guidance and assistance to People Generalists on complex performance issues that exceed standard risk thresholds or require specialized support. • Lead data reporting and analytics efforts to identify ER themes and root causes, providing executive level insights and recommendations for long term risk prevention. • Conduct complex investigations with full autonomy, including determining strategy, leading interviews, and deciding findings and final recommendations for resolution. • Prepare high quality investigation documents, including executive summaries, recommendations, disciplinary actions, and communication talking points for leadership. • Partner with Legal, Information Security, Corporate Security, and Ethics and Compliance to execute thorough investigations and manage high risk employee situations. • Work collaboratively to build relationships and influence at all levels within the organization, making high impact decisions while keeping relevant stakeholders informed. • Apply principled judgment, tact, discretion, and professionalism when handling confidential documents and sensitive business strategy communications. • Work independently, balancing the need for cross functional collaboration with minimal supervision on high stakes projects, with strong time management and prioritization skills. • Promote knowledge of company policy and employment laws through coaching, presentations, and training for HRBPs and people leaders.

Job Requirements

  • Bachelor degree in HR Management, Employee or Industrial Relations, Business, Employment or Legal Studies, or other related fields of study.
  • Minimum 5 to 8 years of Employee Relations experience, with a heavy emphasis on high risk casework and organizational consultation.
  • Expert understanding of United States and Canada employment laws and regulations, with the ability to interpret complex legal concepts for business stakeholders.
  • Proven experience in legal triage or acting as a liaison between HR and legal counsel.
  • Experience performing risk assessments for large scale organizational restructures and business transformations.
  • Exceptional critical thinking, decision making, and problem solving skills with a focus on root cause analysis.
  • Ability to position yourself as a credible, proactive, and trusted strategic partner to senior leadership.
  • Excellent communication and presentation skills, with the ability to distill complex legal or ER risks into actionable business advice.
  • Demonstrated experience working independently on sensitive employee issues across various geographies and jurisdictions.
  • Strong ability to influence business leaders and apply consultative skills to drive change.

Benefits

  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • Retirement savings program

Related Categories

Related Job Pages

More Human Resources Jobs

OtherRemoteTeam 255

Do you want to work for a dynamic organization that is invested in their clients and staff where your efforts are rewarded – then Northeast Family Services is the place for you! The Human Resources Onboarding and Retention Specialist’s primary role is to manage the new hire onboarding process and paperwork, and help to create and foster a supportive, positive, and productive workplace environment to ensure all employees’ needs are being met from day one! They will assist the department in carrying out various human resources programs and procedures for all company employees. If you're looking to make a change, don't miss this career opportunity to join a growing and well-regarded organization as our newest member of the Human Resources team! Key Responsibilities include but not limited to: Maintaining Human Resource Information System records and compiling reports from database Coordination of the document control process for all company new hires Onboarding and new hire orientation Collaborating and communicating with employees to understand their concerns Counseling and providing guidance and support to the employees and helping to resolve their issues. Helping to identify the root cause of issues and misunderstandings within various departments. Reporting findings of issues and misunderstandings to Senior Leadership Organizing employee training sessions. Aiding communication between management and employees and resolving issue Conduct exit interviews, summarize findings, and discuss trends and concerns with senior management. Scheduling new employee onboarding interviews Responding to employee relations hotline Participates in quality assurance activities Maintains an attitude and philosophy consistent with NFS’ standards Other duties as assigned Qualifications: Must have at least 1 or more years of UKG Ready experience Strong verbal and written communication skills; can communicate seamlessly Experience with compliance and reporting Collaborative and supportive mindset Proficiency in Microsoft Office (especially Word and Excel) with the aptitude to learn new software and systems Excellent time management skills, ability to organize and coordinate multiple projects Must be able to meet deadlines in a fast-paced quickly changing environment Strong attention to detail Ability to work as a team player Ability to manage confidential information Ability to work remotely with a quiet, dedicated workspace Must Reside in NH, MA, or RI Benefits: Health, dental & vision 3 weeks paid vacation 11 Paid holidays  (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.) Generous sick time including mental health days 401k retirement plan with up to 4% match Voluntary short and long-term disability Voluntary Life Insurance Dependent care savings account Mileage reimbursement Longevity award - Monetary bonus and a vacation day annually Company provided laptop and cell phone Opportunity for professional growth Tuition Reimbursement Personal cell phone discount Compensation: Full Time - Salary: $59,000

New Hampshire
$59K / year
Job Closed
Vanta Inc. logo

Benefits Specialist

Vanta Inc.

Vanta Inc. is a software development company that is on a mission “to secure the internet and protect consumer data.” As an employer, the company strives to

Human Resources128 days ago

• Administer global leave of absence programs end-to-end, partnering with regional People teams to ensure compliance, accurate tracking, and a positive employee experience. • Perform ongoing benefits and payroll reconciliations, identify and resolve discrepancies, and collaborate with vendors and internal payroll partners to maintain accurate records. • Serve as the primary point of contact for employee benefits and leave-related inquiries, including support during new hire onboarding. • Build, document, and continuously improve benefits and leave administration processes, tools, and workflows to support scalability and operational consistency. • Maintain benefits data integrity across systems and support audits, reporting, and compliance requirements, including but not limited to FSA Non-Discrimination Testing, 1095-C reporting, SFHCSO, etc. • Support cross-functional and strategic global benefits initiatives as business needs evolve.

United States
$112K - $132K / year
Job Closed
CampusWorks, Inc. logo

Higher Education Human Resources/Payroll Consultants

CampusWorks, Inc.

Transforming colleges and universities so students, faculty, and staff thrive. #EmployerOfChoice

Human Resources128 days ago
OtherRemoteTeam 51-200Since 1999H1B No Sponsor

CampusWorks is looking for Human Resources/Payroll Consultants to assist our higher education clients in strengthening their human resources operations.  The consulting engagements may be remote or onsite and can include serving as an interim CHRO/Director or Interim Head of HR, leading a Business Process Review project, or optimizing their HRIS system. The ideal candidates will have expertise in the business process associated with the employment lifecycle including, but not limited to: Position Management, Recruitment and Selection, Hiring, Onboarding, Faculty Credentialing, Faculty Workload, Adjunct Management, Benefits, Time and Leave Reporting, Performance Management, Payroll, Analytics and Reporting. These roles can be full-time or contract consultant (1099) opportunities. Please specify your preference in the application. CampusWorks consultants engage with our clients in higher education to assist them in fully leveraging their people, processes, policies, and technologies. We work collaboratively with clients’ functional and technical teams and our CampusWorks colleagues to evaluate current processes, design future-state optimal processes, and to architect, develop, test, train, and rollout process and technical solutions that delight our clients. Responsibilities Serving as a Human Resources leader in higher education, providing day-to-day leadership of the human resources department staff Providing oversight, direction, guidance, and coordination of the current human resources and payroll projects and priorities Assessing the efficiency of the human resources department Designing and delivering training Assisting clients in how to best align policy, process, procedures, and personnel to effectively leverage human resources and payroll solutions Requirements A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone. At CampusWorks, we value the unique backgrounds , experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk!  If you’re a close but not exact match with the description, we hope you’ll still consider applying. About CampusWorks Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results. Want to learn more about life at CampusWorks? Visit https://www.campusworksinc.com/about/ to see how we empower Higher Education to reach its full potential Friendly Note to External Agencies: At CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission. CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Notice to all Applicants: Please click on the links below for more information on these important topics: - Know Your Rights: Workplace Discrimination is Illegal - Employee Polygraph Protection Act - Your Employee Rights Under the Family and Medical Leave Act (FMLA) - E-Verify Participation - Right to Work

United States
Elixir MultiNational logo

HR Intern

Elixir MultiNational

Be ICONIC, Eat ORGANIC | Import/Export House | Organic Agro Commodities | Agro Commodity Trader

Human Resources128 days ago
OtherRemoteTeam 11-50H1B No Sponsor

Company Description ELIXIR sources, secures, distributes, stores, monitors and facilitates the agricultural process from start to finish . We ceaselessly strive to increase efficiency in the origination and distribution of the products that feed the world and gain support from every human link in our supply chain Job Description Assist with screening resumes and applications. Send offer and regret letters. Coordinate interviews. Collect and update our database with new hire information (e.g. employment forms and contact information). Maintain payroll data including leaves, working hours, and bank accounts. Proofread HR documents. Help prepare Word, PowerPoint, and Excel documents. Track progress, priorities, and deadlines of various projects. Prepare HR-related reports as needed (like training budgets by department). Address employee queries about benefits (like number of remaining vacation days). Review and distribute company policies in digital formats or hard copies. Participate in organizing company events and careers days. Qualifications

Texas