We are Mashreq - Inspiring you to Rise Every Day
VP, Onboarding & Servicing – Retail Banking Operations
Location
Pakistan
Posted
10 days ago
Salary
0
Seniority
Lead
Job Description
VP, Onboarding & Servicing – Retail Banking Operations
Mashreq
• Overseeing and managing the strategic direction and operations of Account Onboarding & Servicing, ATM networks, and cash management functions. • Develop and implement strategies for accounting services, ATM operations, and cash management to ensure efficient and secure transactions. • Manage day-to-day operations, ensuring that all services meet regulatory requirements and organizational standards. • Build and maintain strong relationships with key clients, ensuring their needs are met and addressing any issues that arise. • Lead and mentor a team of professionals, fostering a collaborative and high-performance work environment. • Identify opportunities for process improvements and implement new technologies to enhance service delivery and operational efficiency. • Ensure robust risk management practices are in place to mitigate potential threats related to cash handling and ATM operations.
Job Requirements
- Typically, 10+ years of experience in banking or financial services, with a focus on account management, ATM operations, and cash management
- Understanding of banking technologies, including digital onboarding systems, ATM software, and cash management tools.
- In-depth understanding of banking operations, account management, ATM networks, and cash management processes.
- Skills in optimizing processes, improving service delivery, and managing resources effectively
- Proven experience in a leadership role, managing teams and driving strategic initiatives
- Experience in managing projects, particularly those related to technology integration and process improvement
- Ability to develop and implement long-term strategies that align with organizational goals
- Proficiency in budgeting, financial planning, and cost management
- Strong verbal and written communication skills to interact with stakeholders, present reports, and lead meetings.
Benefits
- Mashreq Bank
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