Role Description - Design & Facilitate Upskilling Programs: Create and deliver "200-level" training sessions, workshops, and coaching focused on consultative selling and product knowledge for Acquisition teams. - System & Tool Training: Own the end-to-end training and adoption of the sales tech stack, including Salesforce (SFDC), Dialpad, Groove, and WhatsApp Business. - Stakeholder Collaboration: Partner with Sales, Operations, and Marketing to identify skill gaps and align training initiatives with broader business goals and product launches. Qualifications - Bilingual Fluency: Complete professional fluency in both English and (native) Spanish is required to support the LATAM region. - Relevant Experience: At least 5+ years in Sales Training, Enablement, or L&D specifically supporting sales organizations (ideally Acquisition teams). - Technical Proficiency: Mastery of Salesforce (SFDC) and the Google Suite (Docs, Sheets, Slides) is essential for content creation and data management. Requirements - Former Sales Experience: Candidates who have previously worked as sales professionals bring "street cred" and a practical understanding of the seller's journey. - AI Tool Integration: Experience using AI-powered productivity tools and incorporating AI into daily workflows. - Project Management Expertise: Familiarity with platforms like Asana to manage complex training rollouts and cross-functional initiatives. Benefits - Duration: 4 months with possibility to extend. - Pay Rate: $75-$85.

• Provide strategic and operational support to the creative team • Ensure high delivery capacity, visual quality and speed in executing recurring requests and campaigns • Responsible for handling requests with greater creative and technical complexity • Serve as a backup for other designers during periods of high demand, vacations, absences, or to support other teams • Design and adapt digital and offline assets, ensuring visual consistency and alignment with brand guidelines • Develop Key Visuals (KV) for promotional campaigns, product launches and seasonal events • Create materials for digital and commercial channels, including: ○ website/e-commerce banners; ○ marketplace assets; ○ digital ads (paid media/social ads); ○ email marketing and promotional pieces • Develop physical materials and trade marketing assets • Edit videos for social media, campaigns and corporate materials • Create short animations and motion graphics • Adapt and repurpose campaigns across multiple formats • Organize and prioritize tasks with agility and autonomy • Liaise with marketing, commercial and trade teams

Role Description As a Senior Instructional Designer, you will own the creation of highly engaging, technically accurate learning experiences that help customers, partners, and internal teams deepen their mastery of Workato’s Orchestrate and Agentic capabilities. You will leverage advanced instructional design skills and product domain knowledge to translate complex technical concepts into accessible and actionable learning content, supporting the adoption and effective use of Workato. - Curriculum Design: Develop and maintain learning paths, courses, and microlearning modules focused on Workato products (e.g. Agent Studio, Enterprise MCP, API Platform). - Content Development: Create high-quality instructional materials (videos, e-learning, documentation, job aids) that explain Workato product concepts, features, and best practices through strong storytelling, learning flow, and user engagement. - Product Enablement: Collaborate with Product, Engineering, and Customer Success to ensure training aligns with customer lifecycle, GTM strategies, product capabilities and roadmap. - Scenario-Based Learning: Design practical labs and real-world scenarios (e.g., building and managing Genies, configuring skills, building data orchestration workflows) to drive practical understanding. - Assessment & Certification: Develop robust assessments, knowledge checks, and performance-based evaluation materials that measure learner proficiency. - Cross-Functional Collaboration: Work with Product, Engineering, Customer Success, and SMEs as a trusted partner who can clarify technical requirements and ensure alignment with roadmap and customer needs. - Continuous Improvement: Gather learner feedback and analytics to iterate and improve instructional content, as well as contribute to standards, best practices, and process improvements within the team. - Agentic Thought Leadership: Stay current with AI, automation, and agentic trends to ensure Workato’s training is innovative and market-leading. Qualifications - Instructional Design Expertise: Proven experience designing technical learning content for SaaS, automation, or AI products. - Technical Acumen: Ability to quickly learn and design learning content around complex technical concepts (AI agents, knowledge bases, APIs, data orchestration). - Content Creation: Skilled in authoring tools (Articulate, Captivate, Camtasia, Adobe CC, etc.) and multimedia production. - Collaboration: Experience working cross-functionally with Product, Engineering, and Customer Success teams. - Analytical Mindset: Design evaluation mechanisms to capture data and feedback to drive continuous improvement. - Communication: Excellent written and verbal communication skills. - At least 6+ years of instructional design experience, including curriculum development, e-learning, and multimedia content creation. - Experience with low-code/no-code platforms, automation, or AI-driven products. - Familiarity with Workato or similar integration/automation tools. - Knowledge of adult learning theory and instructional best practices. - Experience creating digital media (e.g. simulations, animated video, graphics, etc.). - Experience developing training for multiple modalities (virtual, hands-on/experiential, instructor led, synchronous/asynchronous) for a variety of audiences.

• Designs, coordinates plotting and mapping and determines fiber node placement requirements for hybrid fiber-coax (HFC) and fiber optic networks. • Prepares and supports detailed engineering and design drawing files using CAD or other spatial or Geographic Information software platforms. • Works with Technical Operations, Construction and Engineering to facilitate design / engineering services. • Provides design support within a defined area or region. • Updates As-Builts as construction is completed and releases the area. • Performs base drafting. • Creates accurate network maps and detailed electronic construction prints. • Prepares layouts, drawings and designs according to engineering specifications. • Makes design decisions regarding construction and safety methods according to appropriate Cable One, FCC, OSHA, NEC, NESC, VDOT, BOCA, Land Use Manual, and local, state and federal regulations and procedures. • May be responsible for creation of design permitting for state agencies. • May perform quality checks of mapping and network design and negotiate / approve design and/or construction changes. • May estimate material and labor costs for special projects for fiber and coax up to the patch panel or customer premise. • May be responsible for fiber availability and ring capacity checks and determination of reinforcement requirements. • May coordinate project planning and site surveys with sales personnel, utility companies, commercial building engineers, contractors, utility locators, state and county representatives and company crews as necessary to include designing service to new and existing residential properties and commercial facilities.