PRINCIPIA

• Plan and execute the content and communications strategy for Latin America in Spanish. • Produce briefs, review and translate content (articles, digital assets, press releases, scripts, presentations, posts, etc.). • Work on PR: manage relationships with partners and influencers. • Ensure consistent tone of voice and messaging across all channels. • Coordinate the editorial calendar and requests with internal teams. • Measure results (engagement, reach, reputation) and recommend improvements. • Support branding initiatives, events, and corporate communications.

• Provide pre- and post-sales support and customer service via a platform for customers who send messages through social media, such as: WhatsApp, Instagram, and Facebook.

• Perform technical-regulatory evaluation of documentation from raw material and packaging manufacturers, including critical analysis and follow-up on requests for additional technical information; • Technically assess all R&D documentation that makes up dossiers for the notification of pharmaceuticals, cosmetics, foods and dietary supplements, ensuring adherence to current Brazilian legislation, ANVISA standards and international regulatory references; • Serve as the interface between R&D and Regulatory Affairs, ensuring alignment and consistency of technical documentation prepared for regulatory dossiers; • Ensure standardization, organization and traceability of technical documentation produced by the R&D area; • Participate in continuous improvement initiatives for document and regulatory processes, contributing to compliance plans in response to legislative updates and requirements issued by ANVISA; • Provide technical support for responses to regulatory requests related to the notification processes for pharmaceuticals, cosmetics, foods and dietary supplements, especially on matters related to R&D documentation.

• Garantir que o plano de produção seja cumprido à risca através do controle rigoroso entre a necessidade de insumos e as ordens de compras; • Executar e refinar o planejamento de curto e longo prazo para insumos e matérias-primas; • Acompanhar diariamente o saldo de estoques de insumos contra a carteira de pedidos de compras em aberto; • Atualização de status, descrições, parâmetros de planejamento e integridade dos cadastros de todos os insumos no sistema.

• Consolidate demand forecasts, plan optimal inventory quantities for the supply network, and design risk scenarios to mitigate shortages and excesses; • Execute necessary actions with internal teams to balance the supply chain; • Demand and inventory planning for raw materials and finished goods; • Anticipate stockout or excess inventory scenarios, designing and executing preventive contingency plans before they affect daily operations; • Work closely with the Production Planning (PCP) team to align demand forecasts with capacity and production output, managing raw material inventories and purchase orders; • Work in synergy with other internal teams, providing volume data, forecasts and inventory guidelines so teams can execute purchase requests, transfers and fulfillments with maximum predictability; • Define and periodically review inventory parameters for raw materials and finished goods to ensure the health of the company’s overall inventory.

Role Description - Atendimento a chamados de suporte técnico remoto e presencial (N1/N2) - Implantação e padronização de máquinas para usuários - Instalação, configuração e troubleshooting de hardware, software e periféricos - Suporte a equipamentos Samsung, Dell e impressoras térmicas - Configuração de BIOS, RAID, NVMe e instalação de Windows corporativo - Administração básica de rede e diagnóstico de falhas (TCP/IP, Wi-Fi, conectividade) - Suporte a autenticação, BitLocker e políticas corporativas - Setup de ambientes corporativos e pontos de venda (POS/PDV) - Implantação e configuração de quiosques - Apoio em inauguração de unidades e ambientes logísticos - Suporte ao sistema Bling (ERP) e demais sistemas corporativos - Configuração e suporte de transmissão ao vivo - Manutenção preventiva e corretiva de equipamentos - Apoio em inventário, controle de ativos de TI e documentação de processos Qualifications - Superior cursando ou formado na área de TI - Conhecimento em sistemas operacionais Windows e Linux - Protocolos (TCP/IP, DNS, DHCP) - Experiência com ferramentas de suporte remoto e atendimento a usuários - Microsoft 365 (Administração) - Segurança da informação e privacidade de dados Requirements - Superior cursando ou formado na área de TI - Conhecimento em sistemas operacionais Windows e Linux - Protocolos (TCP/IP, DNS, DHCP) - Experiência com ferramentas de suporte remoto e atendimento a usuários - Microsoft 365 (Administração) - Segurança da informação e privacidade de dados

• Provide strategic and operational support to the creative team • Ensure high delivery capacity, visual quality and speed in executing recurring requests and campaigns • Responsible for handling requests with greater creative and technical complexity • Serve as a backup for other designers during periods of high demand, vacations, absences, or to support other teams • Design and adapt digital and offline assets, ensuring visual consistency and alignment with brand guidelines • Develop Key Visuals (KV) for promotional campaigns, product launches and seasonal events • Create materials for digital and commercial channels, including: ○ website/e-commerce banners; ○ marketplace assets; ○ digital ads (paid media/social ads); ○ email marketing and promotional pieces • Develop physical materials and trade marketing assets • Edit videos for social media, campaigns and corporate materials • Create short animations and motion graphics • Adapt and repurpose campaigns across multiple formats • Organize and prioritize tasks with agility and autonomy • Liaise with marketing, commercial and trade teams

• Atuar de ponta a ponta no ciclo de dados • Trabalhar com bases grandes e ainda pouco estruturadas • Apoiar o time comercial • Desenvolver análises com alta granularidade • Criar e evoluir dashboards e relatórios gerenciais • Automatizar rotinas e processos • Apoiar a construção de uma estrutura de dados mais robusta • Participar ativamente da definição de indicadores e métricas • Documentar e manter atualizados os fluxos e processos da área

• Atuar em inteligência tributária, combinando domínio técnico com capacidade analítica. • Desenvolver modelagens tributárias, estruturar bases de dados fiscais e criar soluções de tax analytics. • Suportar decisões estratégicas, aumentar a eficiência tributária e reduzir riscos. • Desenvolver modelos tributários avançados e estruturar bases de dados fiscais utilizando SQL, DAX e Power Query. • Criar dashboards executivos em Power BI e implementar análises preditivas.

• Analysis of product performance and related learnings; • Responsible for end-to-end tracking of all product projects (PMO), ensuring all deadlines are met; • Analytical, organizational and planning skills to monitor the development of product project tasks; • Creation of product-related materials; • Organization and attention to detail are essential for this role;