IntelliPro Group

Role Description We are seeking a RHEL Engineer to provide technical expertise and advisory services supporting a leading financial services customer with the deployment, hardening, and operations of RHEL10 from previous RHEL versions. In this role, you will lead the strategy, automation, and execution of RHEL in-place upgrades, ensuring a standardized, repeatable, and scalable transition for an enterprise environment. You will act as the technical lead, bridging the gap between current state architecture and a modern, automated upgrade workflow. Work Hours: EMEA based hours (6pm - 1am EST) Key Responsibilities - Strategy & Architecture Design: - Conduct solutions design sessions to identify current upgrade pain points. - Assist the Customer with designing and documenting future state upgrade processes. - Automation & Execution: - Orchestrate and communicate the in-place upgrade plan to relevant stakeholders. - Develop and refine automation playbooks for snapshot, upgrade, rollback, and upgrade commit tasks. - Add RHEL IPU (In-place Upgrade) Job Templates to AAP. - Execute the upgrade workflow and troubleshoot alongside Red Hat Engineering teams. - Refine automation processes to support diverse system types across the infrastructure. - Validation & Documentation: - Develop procedures to validate application hosts before and after the in-place upgrade process. - Create and maintain a standard RHEL upgrade workflow (pre-analysis, remediation, snapshot, validation, rollback, and commit). - Build a knowledge-base for the in-place upgrade process for internal release. - Technical Oversight & Facilitation: - Facilitate workshops to fill technical knowledge gaps and capture upgrade dependencies. - Identify beta users and test/validate the upgrade process at scale. - Provide weekly status reports to the Red Hat Project Manager to ensure transparency on project status, risks, and decision-making. Qualifications - Proven experience with RHEL deployment, hardening, and operations. - Strong proficiency in Red Hat Ansible Automation Platform (AAP) and building automation workflows. - Hands-on experience with Leapp for RHEL in-place upgrades. - Ability to facilitate technical workshops and lead architectural decision-making. - Experience in creating technical documentation and knowledge-base assets. - Strong troubleshooting capabilities, including coordination with vendor engineering teams. - Experience in managing technical scope and communicating progress to executive stakeholders. Benefits - The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. - IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Title: Executive Assistant Location: Clearwater, FL Contracted Experienced Location: Clearwater, FL (Hybrid) Job Type: Contract (6+ Months, Possible Extension) Pay Rate: $33–$38/hour (W2) We are seeking an experienced Executive Administrative Assistant to provide high-level administrative support to two senior executives in a fast-paced corporate environment. This role is ideal for a proactive, highly organized professional with exceptional communication skills and the ability to manage multiple priorities while maintaining the highest level of confidentiality. Key Responsibilities - Manage complex executive calendars, prioritize appointments, and resolve scheduling conflicts. - Coordinate domestic and international travel arrangements, including flights, hotels, ground transportation, and travel itineraries. - Serve as the primary point of contact for internal and external stakeholders, handling executive communications with professionalism and discretion. - Prepare, proofread, and manage executive correspondence, presentations, reports, and meeting materials. - Process and reconcile executive expense reports while assisting with departmental budget tracking. - Organize leadership meetings, prepare agendas, capture meeting minutes, and follow up on action items to ensure timely completion. - Support special projects, research initiatives, team events, and other administrative activities as assigned. Required Qualifications - 5+ years of Executive Assistant experience supporting C-level executives, Senior Vice Presidents, Executive Vice Presidents, or other senior leadership. - Experience supporting multiple executives simultaneously in a fast-paced environment. - Advanced proficiency with Microsoft Office 365, including Outlook, Teams, PowerPoint, and Excel. - Excellent organizational, time management, and multitasking abilities. - Strong written and verbal communication skills with the ability to interact confidently with senior leadership and cross-functional teams. - Proven ability to handle confidential and sensitive information with discretion and professionalism. - Experience in the beauty, retail, consumer products, or similar corporate industries is a plus. If you're a detail-oriented Executive Assistant who thrives in a dynamic environment and enjoys supporting senior leadership, we'd love to hear from you. Apply today! About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Role Description We are seeking an experienced OMS Platform Reliability Lead to drive the reliability, stability, and automation of a high-volume Order Management System (OMS) platform. This is a highly technical role that combines Platform Engineering, Site Reliability Engineering (SRE), and technical leadership to improve platform health through automation, observability, and proactive incident management. The ideal candidate will lead a technical support team while serving as the bridge between Software Engineering and IT Operations, driving self-healing capabilities, operational excellence, and continuous platform improvements. Key Responsibilities - Technical Automation & Self-Healing - Design and implement automated order replay mechanisms to resolve synchronization failures across event-driven integrations. - Develop automation tools and scripts using Python, REST APIs, or platform SDKs for bulk updates and system remediation. - Build advanced monitoring dashboards using tools such as Splunk, Datadog, ELK, or New Relic. - Design proactive alerting to detect stuck orders, inventory mismatches, API failures, and platform issues before customer impact. - Platform Reliability & Incident Management - Serve as the highest technical escalation point for production issues requiring Java debugging and GraphQL troubleshooting. - Perform detailed Root Cause Analysis (RCA) using application logs and event-driven architecture. - Analyze API performance and database interactions to recommend performance improvements. - Maintain incident documentation, technical workarounds, and operational runbooks. - Engineering Collaboration - Partner with Engineering, Architecture, and E-commerce teams to ensure operational requirements are incorporated into development roadmaps. - Collaborate with external platform vendors regarding upgrades, integrations, and API changes. - Mentor technical support engineers in GraphQL optimization, Java debugging, and platform troubleshooting. - Release & Change Management - Validate platform configurations and custom extensions during release cycles. - Support Git-based version control, branching strategies, and operational hotfix deployments. - Ensure deployment stability through strong CI/CD awareness and release governance. Qualifications - Bachelor's degree in Computer Science, Software Engineering, or a related technical field. - 5+ years of experience in OMS Technical Operations, Platform Engineering, or Site Reliability Engineering within high-volume SaaS environments. - Strong understanding of Order Management Systems and event-driven architectures. - Experience with REST APIs, JSON, GraphQL, and Java troubleshooting. - Strong SQL skills for operational diagnostics and reporting. - Proficiency in Python for automation and scripting. - Experience with Git, CI/CD pipelines, and deployment best practices. - Hands-on experience with observability tools such as Splunk, Datadog, ELK Stack, or New Relic. - Knowledge of messaging/event technologies such as Kafka, Pub/Sub, or Event Grid. - Strong analytical and troubleshooting skills with experience performing Root Cause Analysis (RCA). - Familiarity with ITIL processes and an SRE mindset focused on automation and reducing manual operational effort. Preferred Qualifications - Hands-on experience with Fluent Commerce, including: - Fluent GraphQL API - Webhooks - Essential Rules - Fluent SDK - Experience supporting high-volume eCommerce or retail platforms. - Experience designing self-healing operational automation. Desired Skills - Platform Reliability Engineering - Site Reliability Engineering (SRE) - OMS Operations - Fluent Commerce - GraphQL - Java - Python - SQL - REST APIs - Kafka - Event-Driven Architecture - Datadog - Splunk - ELK Stack - New Relic - Git - CI/CD - Root Cause Analysis - Incident Management - Observability - Automation Engineering Compensation The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Title: Senior Graphic Designer Location: New York City, NY Job Description: Position Title:Graphic Designer III Duration: 3 Months + Pay Rate: $70 - $80/hr on W2 Location: New York, NY Work Schedule: Hybrid 3 Days onsite 2 days WFH Interview process: One interview with portfolio Description: Notes: - Important that this person be action oriented, will not have a production person working for them, will work independently through concept and final production, experience in beauty or fashion, salon business is even more attractive - Proficient in adobe creative suite and Figma and premiere - Branding experience very important - Retail experience very important - Strong portfolio mandatory - Real time communicator identify a problem before it becomes one, take and give feedback - PowerPoint - Animate graphics would be great - The more flexible they are, the better - Project scope will vary between small and large projects very diverse based on candidate competencies - SUPER SUPER production savvy Job Description: Position may include graphic designing support for product line, website and materials, packing layouts to concept, design, mechanicals, comps and production of promotional materials, understanding the 2D and 3D process, responsibility for writing copy in support of advertising and promotional programs, working closely with Art Director and Creative team to develop copy, and developing name and tag lines for new products., and working independently or within a team. Qualifications: Position requires excellent verbal and written communication skills, with knowledge of graphic and package design. We are looking for "Candidates with at least 10 years working experience, Sr. Designer not Art Director as we are not shooting any photography"

Role Description - Assess existing AAP environments and design highly available target-state architectures across AAP 1.x, 2.4, and 2.6 platforms. - Lead migrations and modernization initiatives leveraging Automation Mesh and execution node clustering. - Deploy, manage, and optimize AAP Operator-based installations on Red Hat OpenShift. - Design and implement Event-Driven Ansible (EDA) solutions and Private Automation Hub (PAH) governance frameworks. - Review, modernize, and optimize enterprise Ansible playbooks, ensuring compatibility with Ansible Core 2.16+. - Integrate AAP with enterprise infrastructure, CMDBs, CI/CD pipelines, Git repositories, and hybrid cloud environments. - Define and implement RBAC models, credential governance, auditing, and compliance controls. - Develop architecture roadmaps, disaster recovery strategies, migration plans, and stakeholder presentations. - Execute RHEL 8 to RHEL 9 upgrades using Leapp and manage OS lifecycle transitions. - Lead PostgreSQL database migrations and phased application upgrade strategies. - Architect modernization of legacy RPM-based AAP deployments into containerized and OpenShift-based environments. Qualifications - Expert-level experience with Red Hat Ansible Automation Platform (AAP), including AAP 1.x, 2.4, and 2.6. - Strong expertise in Automation Mesh architecture, execution node clustering, and enterprise-scale automation platforms. - Hands-on experience with Red Hat OpenShift administration and Operator-based deployments. - Deep knowledge of Event-Driven Ansible (EDA) and Private Automation Hub (PAH). - Advanced Ansible playbook development, modernization, troubleshooting, and performance optimization skills. - Strong experience with Red Hat Enterprise Linux (RHEL) administration, including RHEL 8 to RHEL 9 upgrades. - Expertise in PostgreSQL migrations, database administration, and application upgrade strategies. - Experience integrating automation platforms with Git, CI/CD pipelines, CMDBs, and enterprise infrastructure. - Strong understanding of security governance, RBAC, compliance frameworks, and auditing controls. - Excellent communication, stakeholder management, documentation, and consulting skills. - Ability to work UK business hours and be located within the UK or nearby time zones. Company Description Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com .

Deliver tailored training programs for field teams, elevate commercial capabilities in access and reimbursement, and ensure alignment with commercialization strategies while managing training logistics and stakeholder communication.

Role Description - Design & Facilitate Upskilling Programs: Create and deliver "200-level" training sessions, workshops, and coaching focused on consultative selling and product knowledge for Acquisition teams. - System & Tool Training: Own the end-to-end training and adoption of the sales tech stack, including Salesforce (SFDC), Dialpad, Groove, and WhatsApp Business. - Stakeholder Collaboration: Partner with Sales, Operations, and Marketing to identify skill gaps and align training initiatives with broader business goals and product launches. Qualifications - Bilingual Fluency: Complete professional fluency in both English and (native) Spanish is required to support the LATAM region. - Relevant Experience: At least 5+ years in Sales Training, Enablement, or L&D specifically supporting sales organizations (ideally Acquisition teams). - Technical Proficiency: Mastery of Salesforce (SFDC) and the Google Suite (Docs, Sheets, Slides) is essential for content creation and data management. Requirements - Former Sales Experience: Candidates who have previously worked as sales professionals bring "street cred" and a practical understanding of the seller's journey. - AI Tool Integration: Experience using AI-powered productivity tools and incorporating AI into daily workflows. - Project Management Expertise: Familiarity with platforms like Asana to manage complex training rollouts and cross-functional initiatives. Benefits - Duration: 4 months with possibility to extend. - Pay Rate: $75-$85.

Title: Customer Care Representative Location: Gastonia, NC Job Description: Position: Customer Service Representative Location: Gastonia, NC 28056 Pay Rate: $20-21/h Duration: 12-Month Contract Job Description We are seeking a dedicated Customer Service Representative to serve as the frontline connection between customers and essential service operations. This role is responsible for delivering exceptional customer support by handling billing inquiries, payment assistance, service requests, account concerns, and credit-related challenges. The ideal candidate will possess strong communication, problem-solving, and customer service skills while maintaining professionalism in a fast-paced environment. Responsibilities - Respond professionally to incoming customer calls and establish trust-based relationships - Identify customer needs and provide efficient, courteous solutions - Handle billing inquiries, payment arrangements, service requests, and account updates - Assist customers experiencing credit difficulties and service termination notices - Support customers during gas-related emergency situations - Negotiate payment plans while adhering to regulatory guidelines - Accurately document account interactions and follow-up actions - Utilize customer information systems and internal applications daily - Meet productivity, quality, and customer satisfaction goals - Perform administrative and account support tasks as needed - Maintain adherence to operational policies and procedures - Work collaboratively with team members to deliver excellent service Requirements - Proven verbal and written communication skills - Strong analytical thinking and problem-solving ability - Excellent customer service and negotiation skills - Ability to work independently with minimal supervision - Proficiency in Microsoft Office (Word, Excel, Outlook) - Ability to multitask and work under pressure - Strong interpersonal and de-escalation skills - Flexibility to work varying shifts, including nights, weekends, and emergency situations - Ability to pass background and drug screening Preferred Qualifications - 3+ years of customer service or customer contact experience - Bilingual in English/Spanish - Knowledge of billing systems, credit processes, and customer account management Work Environment - Office-based work environment - Training schedule: Monday–Friday, 8:00 AM – 5:00 PM - Full-time onsite for the first 6 months - Potential remote work eligibility after 6 months based on performance and business needs About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Customer Service Representative Location: Gastonia, NC Job Description: Customer Service Representative Gastonia, NC 28056 Duration: 12+ Months Contract Pay Rate: $20 per hour on W2 We are seeking a Customer Service Representative to join a fast-paced Customer Care team supporting residential and commercial utility customers. This role is responsible for delivering exceptional customer service by handling billing inquiries, payment arrangements, service requests, account concerns, and emergency-related calls while ensuring compliance with company procedures and regulatory requirements. Key Responsibilities: - Respond to inbound customer calls professionally and efficiently - Build trust with customers by providing timely resolutions and excellent service - Assist customers with billing inquiries, payment plans, service notices, and account-related concerns - Handle difficult customer interactions and effectively de-escalate escalated situations - Support customers experiencing credit or payment difficulties and provide appropriate referrals when needed - Maintain accurate documentation and follow established processes and procedures - Utilize Customer Information Systems and Microsoft Office tools daily - Meet productivity, quality, and customer satisfaction goals - Collaborate effectively with internal teams and departments - Support emergency-related customer situations as required Required Qualifications: - Strong verbal and written communication skills - Excellent customer service, negotiation, and problem-solving abilities - Ability to work independently with minimal supervision - Proficiency with Microsoft Office applications and computer systems - Strong multitasking and time management skills - Ability to work under pressure in a fast-paced environment - Flexibility to work varying shifts, nights, weekends, and emergency schedules - Ability to successfully complete a background check and drug screening Preferred Qualifications: - 3+ years of customer service or customer contact experience - Experience handling billing, payment arrangements, or account management Work Environment: - Office-based environment - Training schedule: Monday–Friday, 8:00 AM – 5:00 PM - First 6 months onsite full-time - Potential remote work opportunity after 6 months based on performance and business needs If you are passionate about customer service and enjoy helping customers navigate challenging situations, we encourage you to apply. About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Title: Oracle Cloud Accountant Title: Accountant (Data Governance) III Location: Remote Mid Level Duration:5 Months Pay Rate: $60-$65/hr on W2. Pay Rate: $60-$65/hr on W2. Location: Dallas TX 75226- Manager is ok for Remote Candidate Duration:5 Months Pay Rate: $60-$65/hr on W2. - Experience with Oracle Cloud products (EDMCS, FCCS) will be highly regarded - Experience in system implementation or upgrades - Individual should work well in a dynamic environment and be able to recommend and implement process improvements, work independently and handle multiple tasks simultaneously - Strong communication skills and ability to communicate key information and status to stakeholders - Oracle R12 and Hyperion Financial Management - Big 4 experience, consulting or audit experience with multinational engagements - CPA certification (or working towards it) - Possess excellent analytical skills (MS Excel) - Bachelor's degree in finance, accounting, economics or a related field - Minimum of 4 years of accounting experience - Minimum of 2 years working in accounting/consolidations, master data governance or as an international accountant About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.