Role Description The Financial Analyst position at KWRI is a critical role that contributes significantly to our organization's financial health. The Analyst will partner with various teams across our business to provide financial and strategic analysis, projections, and recommendations to help drive our business's performance and growth. - Clocking in regular financial analysis on current and future financial plans and forecasts; the aim is to understand and communicate the impact on the business. - Partnering with different business units to prepare budgets and consolidate them for corporate reporting purposes. - Executing, monitoring, and managing financial modeling on various financial products as well as measuring, analyzing, and forecasting performance in conjunction with operating plans. - Advising management on the allocation of resources to best accomplish objectives and prepare forecasts for projects. - Providing insights to the senior management team around financial modeling, forecasts, and profitability. Qualifications - A bachelor's degree in Finance, Economics, Accounting, or related field is required. - An MBA or advanced degree in finance would be an advantage. - Must have at least 2-3 years of experience in a similar role or capacity, ideally within a fast-paced, agile corporate environment. - Outstanding Excel skills (knowledge of financial forecasting, modeling, advanced formulas, pivot tables, etc.). - Proven ability to handle multiple projects simultaneously and meet deadlines consistently. - Strong communication skills and the ability to distill complex information into easily understandable terms are required. - Must be a problem solver at heart and be able to identify problems and propose viable solutions. Benefits - Access to numerous professional development opportunities, including attendance at relevant industry conferences, workshops, and webinars. - A culture that values work-life balance, providing support for flexible work hours and vacation time. - Competitive remuneration, including a bonus scheme, pension plans, and healthcare packages.

Role Description The Claims Analyst will be responsible for settling cargo claims with government/military, corporate, or consumer customers within 30 days of receipt. Claims Analysts are responsible for managing customer expectations while performing a thorough investigation on the claim which includes: - Reviewing customer correspondence - Client contract terms - Seeking information from all parties involved - Assigning repair firms to assess damages and complete repairs - Determining liability and chargeback the appropriate parties based on findings Essential Functions and Responsibilities - Verification (55% of time) - Verify and investigate all aspects of the claim to ensure legal liability of the settlement is established and accountable parties are identified and notified. - Utilize all contract paperwork, contract agreements, repair firm assessments, and customer communication in the assessment of liability and the investigation of the claim. - Maintain precise records of all aspects of the move to support approvals and or denials decisions. - Instruct repair firms to provide the necessary inspection and repair reports to ensure a precise and timely settlement. - Negotiation (40% of time) - Assess the value of claimed items, evaluate repair alternatives versus cash-out options, and distinguish between pre-existing damage and transit-related damage. - Review the carrier's liability and present a settlement proposal to the customer. - Negotiate any disputes regarding the initial offer and finalize the settlement, ensuring compliance with legal carrier liability and contractual terms. - Projects (5% of time) - Various projects as assigned. Qualifications - Associate or Bachelor’s degree preferred - Minimum 1-3 years in Claims or Customer Service setting - Excellent verbal, written, and problem-solving skills - Personal Computer experience required, including Microsoft Word and Excel - Must be organized and able to multi-task Requirements - Position Title: Claims Analyst - Salary Range: $45,000-$57,000 USD Benefits - Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. - Benefits are based on employment status and may not be available for temporary or part-time employees. - Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. - The final compensation will be determined during the hiring process based on these considerations. - For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range.

Role Description The Business System Analyst serves as the critical bridge between business stakeholders and technical teams, translating high-level business requirements into detailed functional specifications. This role combines deep analytical and technical expertise with strong communication skills, enabling the analyst to engage confidently with both customers and technology teams. The BSA serves as a subject matter expert on data source architecture — understanding how data flows across systems, maintaining the data source inventory, and ensuring accurate mapping as the product portfolio evolves. This is a remote position that is based in Pittsburgh, PA. This role may require occasional in-person attendance at work-related events at the discretion of management. Job Responsibilities - Partner with business stakeholders to gather, analyze, and document comprehensive requirements - Research existing system functionality, database structures, and data flows to inform technical solutions and business decisions - Serve as the primary owner and maintainer of the data source inventory — mapping products to their underlying data sources, tracking changes, and ensuring accuracy as the product portfolio grows - Lead solution design and analysis by translating complex business requests into actionable technical requirements - Create detailed, system-specific functional requirements and technical documentation - Lead requirement walkthrough sessions with IT teams to ensure clear understanding and alignment - Serve as connection between sales, customers, business stakeholders, and technical teams throughout the development process — translating in both directions - Write and run SQL queries across multiple databases to investigate data behavior, validate requirements, and support QA efforts - Proactively identify potential issues and recommend solutions to prevent project delays - Maintain critical project documentation and ensure accuracy throughout the SDLC - Other duties as assigned Qualifications - Bachelor’s degree required - 3+ years of experience in Business Analyst or Business Systems Analyst role - Proven experience writing SQL queries across multiple databases (SQL Server, Oracle) - Strong analytical and problem-solving capabilities with keen attention to detail - Demonstrated ability to translate complex technical concepts for non-technical audiences — and business requirements for technical teams - Proficiency with JIRA and Confluence for project management and documentation - Experience working effectively in both Agile/Scrum and Waterfall methodologies - Excellent written and verbal communication skills — comfortable engaging directly with customers and sales teams - Adaptable and flexible approach to changing project requirements and priorities - Proactive mindset with ability to anticipate challenges and drive solutions - Familiarity with AI-powered tools and platforms for work optimization Requirements - Mortgage industry knowledge strongly preferred - Experience with ETL tools (Alteryx) or data visualization tools (Tableau) - Basic Python knowledge - Familiarity with data source mapping or system integration documentation Benefits - Comprehensive healthcare benefits including medical, HSA, prescription, vision, dental - Life insurance, short & long-term disability - Roth and 401K with possible company match and profit sharing - Employee Assistance Program (EAP) - Time Away from Work (TAFW) and paid holidays - Employee referral bonuses - Role-based professional development opportunities

• Provides support to stakeholders through analyzing and diagnosing problems to determine resolution • Gathers, validates, and translates technological requirements into design and development specifications while providing product management • Configures, tests, installs, implements, monitors, and maintains common and complex systems • Documents and recommends workflow changes and technical/functional designs needed to support business requirements • Partners with external vendors to support related third-party applications • Serves as PM for small to mid-size projects with multiple teams