IMH

• This position is responsible for complex to expert level work supporting information technology application(s) • Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution • Gathers, validates, and translates technological requirements into design and development specification while providing product management • Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.) • Documents and recommends workflow changes and technical/functional designs needed to support the business requirements. • Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting • Solves complex issues, incidents, and problems according to agreed upon service levels and according to department standards. • Serve as PM and complete PM functions for projects of complex nature and span cross functional areas. • Manage the portfolio of IT projects and initiatives for the assigned business units, ensuring alignment with IT strategy and roadmap, prioritization of business needs, and delivery of business value (if applicable).

• leading the development and deployment of data analytics at Intermountain Health. • spearhead strategic initiatives, clinical standards, and operational goals through data insights. • collaborate with business and clinical leaders across Intermountain Health. • ensure data applications are maintained, monitored, promoted, and used effectively. • provide expert support for management level leadership in a business or clinical area. • develop a comprehensive understanding of customer data and business/clinical operations they support. • fulfill high-level customer requests through data exploration, report development, and visual storytelling. • independently provide project updates and communicate analytic findings to customers. • lead and mentor others in analytic work demonstrations and hands-on training for customers.

• The Nurse Care Manager coordinates and manages the care of patients with chronic or complex conditions. • Works collaboratively with physicians, interdisciplinary teams, individual patients, and families to promote positive outcomes and ensure continuity of care. • Performs a comprehensive care continuum process that includes assessment, planning, implementation, coordination, monitoring, and evaluation of the services and options required to support each individual's health needs and goals. • Utilizes skilled communication, education, and available resources to promote high-quality, cost-effective outcomes. • Key responsibilities include coordinating services, addressing barriers to care, and optimizing resource allocation while balancing clinical quality and cost management for an assigned patient population.

• Provides support to stakeholders through analyzing and diagnosing problems to determine resolution • Gathers, validates, and translates technological requirements into design and development specifications while providing product management • Configures, tests, installs, implements, monitors, and maintains common and complex systems • Documents and recommends workflow changes and technical/functional designs needed to support business requirements • Partners with external vendors to support related third-party applications • Serves as PM for small to mid-size projects with multiple teams

• Administer and maintain employee benefits programs, ensuring accurate and timely processing of benefits enrollments, changes, and terminations. • Assist in ensuring compliance with benefits-related laws and regulations (e.g., ACA, ERISA, COBRA, HIPAA). • Support the annual benefits planning and open enrollment processes, including data preparation, system testing, and employee communications. • Analyze benefits data and generate regular reports on utilization, costs, and other key metrics. • Respond promptly to escalated employee inquiries regarding benefits plans, policies, and procedures, providing timely resolution and excellent customer service. • Assist in benefits-related projects, such as system implementations or process improvements. • Collaborate with vendors and internal departments to resolve administrative issues and discrepancies efficiently. • Support the development and maintenance of benefits-related documentation and educational materials.

• The HIM Hospital Inpatient & Same Day Surgery Coding Analyst deciphers and interprets provider documentation in the health record and assigns diagnostic information using ICD-10-CM/PCS and CPT codes for a complex range of acute care services for Intermountain Health. • The analyst also performs audits, provides feedback, and advanced training to clinical teams and physicians on ICD-10 and CPT coding best practices. • Reviews and analyzes inpatient medical records for completeness, accuracy, and compliance for Same Day Surgery, Observation and Inpatient acute services at Intermountain Health. • Performs coding at an advanced level of complexity for inpatient hospitals including governmental and/or payer specific requirements, charts with extended stay length, multiple surgeries, and numerous consultations. • Queries physicians and other clinical staff for clarification or documentation when needed.

• Responsible for billing, follow-up, and resolving payment issues for patient accounts. • Analyzes data, develops reports, reviews trends, and recommends enhancements as defined by the revenue practice leadership team. • Performs extensive data mining, mentoring/training, regulatory and payer policy review. • Presents, researches, and follows-up on topics reviewed at departmental and system-wide initiatives. • Monitors for trends in coding, charge capture, and/or editing processes. • Researches and stays current on CMS, federal and state regulations, payor guidelines to ensure compliance. • Audits and evaluates system automation by comparing charge/claim data to clinical records. • Provides education and guidance to revenue cycle teams on report development and charge capture accountability. • Mentors and supports the training of other revenue integrity analysts.

• Responsible for talking to referral sources and collecting information • Completing initial authorization and verifying insurance • Coordinate day to day scheduling and assignments of clinical team • Communicate effectively with the healthcare team regarding clients needs • Maintain knowledge of agency products and services • Support and facilitate growth culture • Implement, monitor, and ensure compliance with policy and procedures • Assure services are provided at quality levels

• Leverage training and experience to track denials across the organization • Mitigate root causes contributing to an increase of denials and loss of revenue • Apply understanding of revenue cycle best practices and billing software navigation skills to research accounts and identify trends • Recommend changes to care sites, clinics, and revenue cycle leadership • Provide support and training; spearhead operational reviews and present findings to diverse business audiences • Serve as a subject matter expert to mitigate losses from denials • Ensure optimal performance in denial prevention in compliance with policy and regulatory requirements • Lead and drive denials prevention projects through collaboration with leadership and care sites • Implement strategies to enhance the efficiency and accuracy of revenue cycle operations • Analyze data to identify trends, areas of system and process improvement, and opportunities for optimization • Perform root cause analysis and prepare and implement action plans • Provide recommendations for efficiency improvements to Revenue Cycle leaders • Meet or exceed department standards and goals • Implement best practices and stay abreast of industry trends for ongoing improvement

• Manage and optimize patient care in collaboration with nurses and care managers. • Serve as a bridge between patients, their support people, and the healthcare team. • Coordinate appointments and facilitate communication with physicians and families. • Educate patients about available resources and deliver regulatory notifications. • Monitor the status of referrals and maintain ongoing communication. • Support advanced care planning and document notarization.