IMH

• This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support • Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution • Gathers, validates, and translates technological requirements into design and development specification while providing product management • Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.) • Documents and recommends workflow changes and technical/functional designs needed to support the business requirements • Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting • Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards • Serve as PM and complete PM functions for small to mid-size projects with multiple teams • Collaboratively works with peers, internal and external stakeholders, and vendors • Follows documentation and change management standards • Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members • Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications • Develop and understands business reporting needs for end users • Participates in on-call and command center responsibilities, if applicable • Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity • Attends and participates in team, project and department meetings to increase awareness and information flow • Work with project requestor to complete the minimum viable product of a demand in ServiceHub • Request resources for projects and enhancement work using ServiceHub Resource Plan process

• Provides extraordinary care to our customers through friendly, courteous, and professional service • Identifies appropriate payment details and saves back-up as appropriate • Researches, validates and makes adjustments to payment postings • Follows up in accordance with procedures and policies with an overall goal of account resolution • Initiates payer recoupments, payer refunds, and patients refunds where applicable • Able to navigate various payer claim portals and understand payer functionality • Interacting with others by effectively communicating both orally and in writing • Operate computers and other office equipment, as well as various computer software’s

• Work closely with Design & Construction team on project finance coordination • Serve as a liaison with internal operations, external contractors, and vendors • Assist team members with business case and business proposal development • Document project deliverables and assist in report preparation

• Initiating the development and deployment of data analytics at Intermountain Health. • Acting in a more senior capacity, contributing to strategic initiatives, clinical standards, and operational goals through data insights. • Collaborating with business and clinical leaders across Intermountain Health. • Ensuring data applications are maintained, monitored, promoted, and used effectively. • Providing advanced support for management level leadership in a business or clinical area. • Fulfilling complex customer requests through data exploration, report development, and visual storytelling. • Independently providing project updates and communicating analytic findings to customers. • Leading analytic work demonstrations and hands-on training to promote understanding and independent consumption of analytic work.

• Processes financial assistance application requests. • Verifies that information supplied by patients is complete and accurate. • Reviews submitted applications, ensuring completeness, verifying supporting documents, running credit reports, and determining for eligibility for financial assistance/charity. • Confirms, documents, and/or updates patient demographic information and patient account notes for all interactions/transactions in charity software and/or EPIC. • Images/scans all required financial assistance supporting documents. • Collects patient payments and provides receipt accurately completing all required fields. • Accurately posts payments in system. • Identifies individuals who may qualify for state or federally funded programs and refer to the appropriate department for processing. • Delivers education in regards to health plans available. • Maintains departmental and/or individual work queues and reports as required. • Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. • Performs other duties as assigned.

• leads a team of engaged caregivers to provide the best possible experience for our customer and supplier stakeholders • responsible for the IT, Capital, ESS and Purchased Services Category Management team • own the strategic relationship with the GPO partner with span of control of roughly 20-40 caregivers • manage, support and maintain final decision rights on contracting deliverables, deadlines, and contract terms and conditions while ensuring customer satisfaction • interpret and analyze data to develop strategies and tactics to influence suppliers • initiate continuous quality improvement by evaluating and enhancing the operations of the division • have end-to-end project management capabilities for high-visibility projects • responsible for accuracy and completeness of internal and external communications • present industry information clearly and effectively • maintain a high-performance work environment with Human Resources • travel as required and participate in organization programs and events which are valuable to organization growth

• Provides project support to ensure the timely and effective completion of construction projects. • Responsible for tracking construction project budgets, procedures and documentation. • Processes source data documents while performing routine and detail-oriented finance functions at a high level of productivity and accuracy. • Completes project tasks such as analyzing, researching, reconciling and problem solving. • Provides support to the system construction team by supporting the bid review process. • Maintains construction project financial tracking and procedural policy adherence. • Researches and resolves issues and errors and notifies appropriate personnel to prevent future occurrences. • Takes an active role in improving and standardizing procedures and processes to prevent errors and improve efficiencies. • Coordinates closely with the fixed asset team to provide project timelines, accurate spend detail and timely project closeout.

• Identify and source qualified physician and APP candidates through various channels, including job boards, social media, professional networks, and referrals. • Build and maintain a pipeline of potential candidates to meet current and future staffing needs. • Manage the end-to-end recruitment process, including job postings, candidate screening, interviewing, and offer negotiations. • Work closely with hiring teams, medical directors, and other key stakeholders to understand staffing needs and requirements. • Develop and implement marketing and outreach initiatives to attract top physician and APP talent. • Ensure recruitment practices comply with federal, state, and local employment laws and regulations. • Conduct thorough screening and evaluation of candidates’ qualifications, experience, and fit for the organization.

• Sourcing, attracting, and hiring top talent for Intermountain Health • Managing full lifecycle recruiting process, including planning, sourcing, screening, and selection • Collaborating with hiring managers and operational leadership • Ensuring a positive candidate experience through timely communication and feedback • Developing a qualified applicant pool through various sourcing methods

• Business Systems Analyst-Senior is responsible to perform system analysis, cost analysis, and design for software development/acquisition projects. • Acts as a liaison with business and clinical users and the software development/application team(s). • Ensures clear, consistent, and effective communication between business stakeholders and the development team.