CBC Companies

Role Description The Consumer Assistance Representative is a customer service agent who serves as the primary point of contact for consumers seeking support with credit reporting services through phone and mail communications. This customer-focused role is responsible for assisting consumers primarily via inbound phone calls with credit report requests, facilitating disputes, and providing clear and accurate information regarding credit reports. - Provide consumers with accurate and relevant information via telephone while maintaining a professional, courteous, and positive attitude during all interactions. - Evaluate and interpret consumer requests to determine and execute the most appropriate course of action. - Process consumer disputes promptly and accurately by submitting electronic requests to Consumer Reporting Agencies (CRAs) in accordance with established procedures. - Prepare, review, and distribute consumer correspondence in a timely, professional, and accurate manner. - Maintain and continuously develop knowledge of company policies, departmental procedures, credit reporting regulations, and industry standards, and best practices. - Perform additional duties as assigned. Qualifications - High school diploma or equivalent required. - Excellent verbal and written communication skills with the ability to explain information clearly, professionally, and empathetically. - Ability to remain calm and customer-focused while resolving challenging situations. - Self-motivated and productive in a remote environment with minimal supervision. - Understanding of, or ability to learn, company policies and acceptable federal credit reporting regulations. - Strong attention to detail, accountability, and initiative. - Receptive to coaching and committed to continuous learning and professional development. - Experience using, or willingness to learn, AI tools and emerging technologies. - Strong organizational and time management skills with the ability to prioritize competing responsibilities and meet deadlines. - Ability to collaborate effectively across teams while also working independently. - Adaptable and flexible in response to changing priorities, processes, and business needs. Requirements - This is a part-time remote role working 20 hours per week. - Candidates must be available to work a set schedule of Monday through Friday from 12:00 PM to 4:00 PM EST. Benefits - Comprehensive healthcare benefits including medical, HSA, prescription, vision, and dental. - Life insurance, short & long-term disability. - Roth and 401K with possible company match and profit sharing. - Employee Assistance Program (EAP). - Time Away from Work (TAFW) and paid holidays. - Employee referral bonuses. - Role-based professional development opportunities.

Role Description The Business System Analyst serves as the critical bridge between business stakeholders and technical teams, translating high-level business requirements into detailed functional specifications. This role combines deep analytical and technical expertise with strong communication skills, enabling the analyst to engage confidently with both customers and technology teams. The BSA serves as a subject matter expert on data source architecture — understanding how data flows across systems, maintaining the data source inventory, and ensuring accurate mapping as the product portfolio evolves. This is a remote position that is based in Pittsburgh, PA. This role may require occasional in-person attendance at work-related events at the discretion of management. Job Responsibilities - Partner with business stakeholders to gather, analyze, and document comprehensive requirements - Research existing system functionality, database structures, and data flows to inform technical solutions and business decisions - Serve as the primary owner and maintainer of the data source inventory — mapping products to their underlying data sources, tracking changes, and ensuring accuracy as the product portfolio grows - Lead solution design and analysis by translating complex business requests into actionable technical requirements - Create detailed, system-specific functional requirements and technical documentation - Lead requirement walkthrough sessions with IT teams to ensure clear understanding and alignment - Serve as connection between sales, customers, business stakeholders, and technical teams throughout the development process — translating in both directions - Write and run SQL queries across multiple databases to investigate data behavior, validate requirements, and support QA efforts - Proactively identify potential issues and recommend solutions to prevent project delays - Maintain critical project documentation and ensure accuracy throughout the SDLC - Other duties as assigned Qualifications - Bachelor’s degree required - 3+ years of experience in Business Analyst or Business Systems Analyst role - Proven experience writing SQL queries across multiple databases (SQL Server, Oracle) - Strong analytical and problem-solving capabilities with keen attention to detail - Demonstrated ability to translate complex technical concepts for non-technical audiences — and business requirements for technical teams - Proficiency with JIRA and Confluence for project management and documentation - Experience working effectively in both Agile/Scrum and Waterfall methodologies - Excellent written and verbal communication skills — comfortable engaging directly with customers and sales teams - Adaptable and flexible approach to changing project requirements and priorities - Proactive mindset with ability to anticipate challenges and drive solutions - Familiarity with AI-powered tools and platforms for work optimization Requirements - Mortgage industry knowledge strongly preferred - Experience with ETL tools (Alteryx) or data visualization tools (Tableau) - Basic Python knowledge - Familiarity with data source mapping or system integration documentation Benefits - Comprehensive healthcare benefits including medical, HSA, prescription, vision, dental - Life insurance, short & long-term disability - Roth and 401K with possible company match and profit sharing - Employee Assistance Program (EAP) - Time Away from Work (TAFW) and paid holidays - Employee referral bonuses - Role-based professional development opportunities

Role Description The Project Manager for the Credentialing Department leads strategic initiatives to enhance customer onboarding, regulatory compliance, and credentialing operations. This role drives the successful execution of complex credentialing projects while ensuring regulatory alignment and operational excellence. The PM partners with cross-functional teams including Compliance, Legal, and external vendors to optimize credentialing workflows and deliver measurable business outcomes. Job Responsibilities - Research and analyze market trends, organizations, and individuals to identify new business opportunities and sales leads. - Lead end-to-end credentialing projects system implementations, process automation, and regulatory compliance updates. - Coordinate with internal teams and external vendors to ensure credentialing deliverables meet quality standards and timeline requirements. - Develop, maintain, and execute comprehensive project plans with clear milestones, risk assessments, and deliverable tracking. - Ensure all credentialing activities align with industry regulations and internal compliance standards. - Facilitate stakeholder meetings, provide reporting, and communicate project status to leadership. - Identify operational inefficiencies and spearhead process improvement initiatives to enhance credentialing workflows. - Support regulatory audits and compliance reviews by maintaining accurate documentation and ensuring accessibility of credentialing records. - Manage change control processes and document of scope modifications. - Other duties as assigned. Qualifications - Bachelor’s degree in Business, Project Management or related field required. - 3–5 years of project management experience, preferably in credentialing or financial services, or regulated operations. - Strong knowledge of credentialing standards, regulatory compliance, and industry best practices. - Proficiency in project management software and tools. - Excellent communication, organizational, and problem-solving skills. - Experience with or willingness to learn AI tools and emerging technologies. Preferred Qualifications - PMP or CAPM certification. - Experience with credentialing software platforms and contracting processes. - Ability to manage multiple complex projects simultaneously in a fast-paced, compliance-driven environment. - Detail-oriented with proactive approach to risk identification and issue resolution. Remote Work Requirements - Stable, high-speed internet connection. - Experience with teleconferencing. - Access to a quiet workspace. - Smartphone/mobile device. Physical Demands - Frequently communicate information so others will understand. - Remain in a stationary position at least 50% of the time. - Lift up to 15 pounds at times. - Occasionally move about the inside of an office. - Position self to maintain files in a cabinet and place computers under a desk or in a cabinet. - Constantly observe typewritten text on a computer screen. - Operate a laptop and use a telephone regularly. - Travel throughout the USA by automobile or airplane which may require overnight lodging. Work Environment - Stationary position in an office setting. - Exposure to quiet to moderate noise level. Benefits - Comprehensive healthcare benefits including medical, HSA, prescription, vision, dental. - Life insurance, short & long-term disability. - Roth and 401K with possible company match and profit sharing. - Employee Assistance Program (EAP). - Time Away from Work (TAFW) and paid holidays. - Employee referral bonuses. - Role-based professional development opportunities.

Role Description In this role you will serve as a representative of the Client Relationship Team. The focus of the Client Relationship Manager will be to provide outstanding support to our clients with all aspects of our product services, including but not limited to: - General inquiries around various services - Onboarding and training - Handling client complaints - Collecting and analyzing data - Improving overall customer experience This will be done through multiple channels of communication including email and phone calls. Qualifications - High school diploma or equivalent required. - Exceptional communication skills (verbal and written) for client and management interactions. - Experience with or willingness to learn AI tools and emerging technologies. - Proven organizational and multitasking abilities with independent prioritization skills. - Proficiency in Microsoft Office Suite (Word, PowerPoint and Excel). - Strong critical thinking, active listening, and problem-solving skills. - Professional attitude with ability to work effectively in fast-paced, team environments. Requirements - One-year experience in an account management / sales / high level customer service position (preferred). - Previous mortgage processing or mortgage industry experience (preferred). - Stable, high-speed internet connection. - Experience with teleconferencing. - Access to a quiet workspace. - Smartphone/mobile device. Benefits - Comprehensive healthcare benefits including medical, HSA, prescription, vision, dental. - Life insurance. - Short & long-term disability. - Roth and 401K with possible company match and profit sharing. - Employee Assistance Program (EAP). - Time Away from Work (TAFW) and paid holidays. - Employee referral bonuses. - Role-based professional development opportunities.

Role Description The Account Executive is responsible for driving revenue growth through new business development and managing existing client relationships. This role requires a consultative approach to sales, working closely with clients to understand their needs and deliver customized solutions. The successful candidate will be goal-oriented, relationship-focused, and capable of managing a full sales cycle from prospecting to closing. This is a remote position that is based in St. Louis, MO. This role may require occasional in-person attendance at work-related events at the discretion of management. What You’ll Do - Generate leads through multiple channels including inbound inquiries, cold outreach, networking events, referrals, digital marketing campaigns, and industry conferences. - Maintain and strengthen relationships with existing clients through regular communication, needs assessment, and proactive account management to ensure retention and growth. - Develop presentation materials and deliver impactful demonstrations via webinar or in-person meetings, positioning our services as strategic solutions to client challenges. - Act as a trusted advisor to clients, analyzing their business needs and recommending tailored solutions that drive measurable results. - Research and identify key decision-makers within target organizations, developing comprehensive prospect profiles and engagement strategies. - Maintain accurate CRM records, track sales activities, and provide regular updates to management. - Stay informed about industry trends, competitive landscape, and client feedback. - Work closely with internal teams including marketing, operations, and customer success to ensure seamless client experiences. - Other duties as assigned. Qualifications - High school diploma or equivalent required. - Demonstrated ability to thrive in fast-paced, dynamic environments with shifting priorities. - Exceptional verbal and written communication skills with the ability to present to C-level executives. - Strong interpersonal skills and collaborative team approach. - Meticulous attention to detail and organizational excellence. - Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Self-motivated with strong work ethic and results-oriented mindset. - Professional presentation skills and executive presence. - Experience with or willingness to learn AI tools and emerging technologies. Requirements - Bachelor’s degree. - 2+ years of proven B2B sales experience with track record of meeting/exceeding quotas. - Experience in mortgage lending, financial services, or related industry. - Knowledge of mortgage processing, underwriting, or compliance regulations. - CRM software experience. Benefits - Comprehensive healthcare benefits including medical, HSA, prescription, vision, dental. - Life insurance, short & long-term disability. - Roth and 401K with possible company match and profit sharing. - Employee Assistance Program (EAP). - Time Away from Work (TAFW) and paid holidays. - Employee referral bonuses. - Role-based professional development opportunities.

Role Description The National Account Manager drives customer retention and growth for 30-60 assigned accounts through strategic relationship management and opportunity growth. This role serves as the primary client contact, collaborating across internal departments to deliver exceptional service while expanding business within existing customer organizations and acquiring new business. This is a remote position that is based in Pittsburgh, PA. This role may require occasional in-person attendance at work-related events at the discretion of management. - Collaborate with Sales to develop and execute strategic account plans that will help achieve goals objectives while maintaining strong client relationships. - Manage 30-60 accounts with focus on branch-level relationship building and competitive opportunities. - Conduct periodic client visits and lead onsite assessments, training sessions, and account reviews. - Develop comprehensive understanding of products and services align with customer business needs. - Establish and maintain relationships with key stakeholders by understanding their goals, priorities, and industry challenges. - Serve as primary escalation point for assigned accounts, ensuring rapid response to client needs and requests. - Coordinate with internal teams (Sales, Operations, Integration, Credentialing, Concierge) to deliver seamless customer service. - Manage contract/SOW negotiations, revisions, renewals, and CRFI responses. - Partner with Account Executives to communicate product enhancements and technology updates to customers. - Monitor customer volume reporting to identify trends, address fluctuations, and uncover growth opportunities. - Expand account mapping activities to identify additional business potential within customer organizations. - Advocate for customer needs by escalating issues to management and recommending process improvements. - Lead regularly scheduled internal and customer collaborative calls. - Maintain accurate customer records and activity tracking in CRM/Salesforce. - Support new client onboarding processes and participate in customer presentations. - Other duties as assigned. Qualifications - High school diploma or equivalent required. - 2+ years of proven experience in account management, training, or product-related roles. - Advance problem resolution skills with ability to work effectively under pressure. - Demonstrated ability to manage multiple projects simultaneously while maintaining attention to detail. - Excellent listening, communication, and presentation skills. - Ability to prioritize competing tasks and deadlines. - Strong critical thinking and problem-solving abilities. - Proficient in Microsoft Office Suite (including PowerPoint, Excel, and Word). - Experience with or willingness to learn AI tools and emerging technologies. Requirements - Bachelor’s degree (What Can Set You Apart). Benefits - Comprehensive healthcare benefits including medical, HSA, prescription, vision, dental. - Life insurance. - Short & long-term disability. - Roth and 401K with possible company match and profit sharing. - Employee Assistance Program (EAP). - Time Away from Work (TAFW) and paid holidays. - Employee referral bonuses. - Role-based professional development opportunities.

Role Description The QA Engineer is responsible for identifying issues with software before products reach end users. This includes developing and executing tests, reporting results to stakeholders, and collaborating with development teams to resolve bugs and defects. The QA Engineer works closely with their scrum team on a daily basis to maintain a shared understanding of requirements and develop thorough, creative approaches to testing all aspects of a system. Job Responsibilities - Review requirements, specifications, and technical design documents to provide timely and meaningful feedback. - Create detailed, comprehensive, and well-structured test plans and test cases. - Estimate, prioritize, plan, and coordinate testing activities across the team. - Design, develop, and execute automation scripts using open source tools. - Identify, record, and thoroughly document and track bugs throughout the development cycle. - Perform thorough regression testing when bugs are resolved. - Develop and apply testing processes for new and existing products to meet client needs. - Collaborate with internal teams including developers and product managers to identify system requirements. - Monitor and report on debugging process results. - Investigate the root causes of non-conforming software and support users in implementing solutions. - Track quality assurance metrics such as defect densities and open defect counts. - Stay current with new testing tools and evolving test strategies. - Use AI tools to create, review, and enhance test cases, scripts, and test data, while identifying coverage gaps and logic issues in AI-generated output. - Contribute to test automation frameworks and apply sound judgment on when AI can be integrated responsibly versus when human oversight is required. - Perform other duties as assigned. Qualifications - Bachelor's degree in Computer Information Systems, Computer Science, or a related field. - 3+ years of QA Engineer experience. - Experience working within an agile/scrum development process. - Experience with Postman, qTest, and Splunk. - Strong analytical skills with a detail-oriented, critical mindset focused on finding errors. - Excellent written and verbal communication skills. - Broad IT knowledge with the ability to work with abstractions and model complex systems. - Ability to assess severity and prioritize issues effectively. - Familiarity with clear, structured documentation — including requirements, acceptance criteria, and traceability — that enables AI tools to produce reliable, verifiable results. - Experience leveraging AI-assisted development tools (e.g., GitHub Copilot, LLM-based code generation) to improve code quality and velocity. - Ability to apply AI-driven techniques in software design, refactoring, debugging, and documentation. - Experience with performance and/or security testing is a plus. Remote Work Requirements - Stable, high-speed internet connection. - Experience with teleconferencing. - Access to a quiet workspace. - Smartphone/mobile device. Physical Demands - Frequently communicate information so others will understand. - Remain in a stationary position at least 50% of the time. - Lift up to 15 pounds at times. - Occasionally move about the inside of an office. - Position self to maintain files in a cabinet and place computers under a desk or in a cabinet. - Constantly observe typewritten text on a computer screen. - Operate a laptop and use a telephone regularly. - Travel throughout the USA by automobile or airplane which may require overnight lodging. Work Environment - Stationary position in an office setting. - Exposure to quiet to moderate noise level. Benefits - Comprehensive healthcare benefits including medical, HSA, prescription, vision, dental. - Life insurance. - Short & long-term disability. - Roth and 401K with possible company match and profit sharing. - Employee Assistance Program (EAP). - Time Away from Work (TAFW) and paid holidays. - Employee referral bonuses. - Role-based professional development opportunities.

Role Description The Concierge Specialist serves as the primary liaison for new prospects and existing clients, ensuring a smooth and positive experience throughout onboarding, product adoption, and account expansion. This role partners closely with clients and internal teams to coordinate new account setups, product activations, and ongoing support, delivering an efficient and engaging introduction to the Factual Data organization. Job Responsibilities - Act as the main point of contact for new prospects as they transition into Factual Data’s client base. - Serve as a key partner to the Account Advisory team, coordinating product activations and onboarding for existing clients. - Respond promptly and professionally to client and internal requests to ensure a seamless experience. - Plan and lead discovery and workflow calls with clients and internal teams to support successful implementations. - Conduct post-launch follow-up meetings within the first 90 days to gather feedback and provide continued support. - Collaborate across departments to resolve issues, meet deadlines, and maintain clear communication throughout the process. - Think strategically and creatively to troubleshoot challenges and develop effective solutions. - Deliver a high level of customer service that reflects Factual Data’s commitment to client success. - Encourage client adoption and understanding of Factual Data’s products, tools, and operational processes. - Identify opportunities to improve procedures, enhance efficiency, and elevate client experience. - Other duties as assigned. Qualifications - High school diploma or equivalent required; bachelor’s degree preferred. - Exceptional verbal and written communication skills. - Highly organized with proven skill in prioritizing multiple projects and deadlines. - Demonstrates strong problem-solving and analytical thinking. - Adept at providing quick, effective solutions in dynamic environments. - Self-motivated, adaptable, and eager to learn. - Skilled in mastering proprietary and third-party software systems quickly. - Experience with or willingness to learn AI tools and emerging technologies. Remote Work Requirements - Stable, high-speed internet connection. - Experience with teleconferencing. - Access to a quiet workspace. - Smartphone/mobile device. Physical Demands - Frequently communicate information so others will understand. - Remain in a stationary position at least 50% of the time. - Lift up to 15 pounds at times. - Occasionally move about the inside of an office. - Position self to maintain files in a cabinet and place computers under a desk or in a cabinet. - Constantly observe typewritten text on a computer screen. - Operate a laptop and use a telephone regularly. - Travel throughout the USA by automobile or airplane which may require overnight lodging. Work Environment - May be in a stationary position in an office setting. - May be exposed to quiet to moderate noise level. Benefits - Comprehensive healthcare benefits including medical, HSA, prescription, vision, dental. - Life insurance, short & long-term disability. - Roth and 401K with possible company match and profit sharing. - Employee Assistance Program (EAP). - Time Away from Work (TAFW) and paid holidays. - Employee referral bonuses. - Role-based professional development opportunities.

DataVerify is an industry leader in mortgage lending technology. DataVerify’s platform offers tools to help mortgage lenders, banks, and credit unions review loan applications to identify potential risk and fraud. DRIVE®, our flagship product, assists lenders by validating loan applicant data and automating certain aspects of the loan application review process. The work culture at DataVerify is dynamic; we are very team-oriented, collaborative, and supportive. We work hard but have fun doing it. Individuals are encouraged to capitalize on their unique strengths to help drive the company toward its greater mission. With a focus on continued training and development, and ample opportunities for growth in the company, DataVerify is a great place to advance your career. www.dataverify.com JOB SUMMARY: The IT Coordinator provides support to both the IT organization and external clients by assisting with helpdesk requests, batch processing, process documentation, and root cause analysis of system issues. This role ensures reliable system operations, delivers technical support for proprietary software, and contributes to maintaining IT standards and best practices. JOB RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without reasonable accommodation: - Create and maintain IT Coordinator process and procedural documentation. - Respond to support requests through ticketing system, email, and phone. - Provide technical support for proprietary software and scheduled tasks. - Assist with batch processing and system monitoring. - Perform QA support where identified. - Troubleshoot issues, restore data, and escalate problems when necessary. - Complete maintenance activities, including backups, as directed. - Participate in on-call rotations during weekends or after hours to support maintenance releases and system troubleshooting. - Collaborate with IT colleagues and business teams to maintain consistent standards and system functionality. - Other duties as assigned. QUALIFICATIONS: - High school diploma or equivalent required. - Experience in information technology or related field. - Knowledge of IT systems and applications. - Ability to troubleshoot and resolve proprietary software issues. - Strong communication and interpersonal skills. - Attention to detail with excellent organizational skills. - Proficiency in Microsoft Excel, including developing macros. - Experience writing and executing SQL queries. - Experience with or willingness to learn AI tools and emerging technologies. PREFERRED QUALIFICATIONS: - Bachelor’s degree in information technology, computer science, or related field (or equivalent experience). - Prior help desk support experience. REMOTE WORK REQUIRMENTS: - Stable, high-speed internet connection - Experience with teleconferencing - Access to a quiet workspace - Smartphone/mobile device Benefits We Offer: DataVerify offers comprehensive healthcare benefits to eligible employees including: medical, HSA, prescription, vision, dental. Our benefits also include life insurance, short & long-term disability, Roth and 401K with possible company match and profit sharing, an Employee Assistance Program (EAP), Time Away from Work (TAFW) and paid holidays - plus employee referral bonuses, and role-based professional development opportunities. DataVerify is committed to equal opportunity employment, and employment decisions are based on merit, qualifications, and abilities. Employment-related decisions are not influenced or affected by an employee’s race, color, gender, age, religion, national origin, disability, citizenship, military status, sexual orientation, genetic information, or any other category protected by federal, state or local law. The Company endorses a work environment free from discrimination and harassment. We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to complete the application process or perform the essential functions of the position, please let us know. This posting will remain open until filled.

Founded in 1948, CBC Companies is a privately-held company headquartered in Columbus, Ohio, with operating entities including: AmRent, Byte Software, Factual Data, DataVerify, DataVerify Flood Services, Ibbie, Innovis, and Select Business Services. CBC’s portfolio of companies includes data repositories spanning the mortgage and credit markets in addition to hundreds of proprietary integrations across the broader credit ecosystem. At CBC we are guided by our mission to serve our customers by providing them with products and services that ultimately empower economic opportunity for Americans. Using innovative technology and driven by integrity and a culture of compliance, CBC Companies delivers high quality products and services to help our customers manage risk. TITLE: Sr. Human Resources Compliance Manager REPORTS TO: VP Human Resources STATUS: Salaried LOCATION: Columbus, OH SCHEDULE: Monday – Friday, 8:00 AM – 5:00 PM PAY: $95,000.00 – $110,000.00 JOB SUMMARY: The Sr. Human Resources Compliance Manager role is responsible for ensuring that the organization’s HR policies, procedures, and practices comply with federal, state, and local employment laws and regulations. This role develops compliance programs, monitors HR processes, conducts audits, and provides guidance to leadership to mitigate legal and regulatory risk while promoting ethical workplace practices. RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without reasonable accommodation: Regulatory Compliance - Ensure compliance with employment laws and regulations including FLSA, FMLA, ADA, EEOC, OSHA, and other federal, state, and local requirements. - Monitor legislative and regulatory changes impacting HR policies and practices. - Interpret employment laws and advise HR leadership and management accordingly. Policy Development and Implementation - Develop, review, and update HR policies, procedures, and employee handbook content to maintain legal compliance. - Implement compliance frameworks and internal controls across HR operations. - Ensure HR documentation and recordkeeping meet regulatory requirements. Audits and Risk Management - Conduct internal HR compliance audits (I-9, wage and hour, classification, recordkeeping). - Identify areas of risk and recommend corrective actions. - Partner with Legal and Compliance teams to address potential violations. Training and Education - Develop and deliver compliance training for HR staff and management. - Educate employees and leaders on workplace laws, ethical conduct, and policy requirements. Investigations and Reporting - Lead or support internal investigations related to workplace compliance issues. - Maintain documentation and prepare reports for regulatory agencies when required. - Ensure appropriate responses to compliance concerns or employee complaints. Collaboration - Work closely with HR leadership, legal counsel, risk management, and senior management to support compliance initiatives. - Support external audits and government inspections when necessary. QUALIFICATIONS: - Bachelor’s degree in Human Resources, Business Administration, Law, or related field required. - - Master’s degree or HR certification preferred (SHRM-CP, SHRM-SCP, PHR, SPHR) - 5-8+ years of experience in Human Resources, with a focus on compliance, employee relations, or HR policy. - Strong knowledge of employment laws and HR compliance regulations. - Experience with HRIS systems and compliance reporting. - Excellent analytical, organizational, and problem-solving skills. - Excellent communication skills with the ability to train and influence diverse audiences. - Proven discretion in handling sensitive and confidential information with integrity. - Sound ethical judgment in complex, high-stakes decision-making. - Skilled at identifying, evaluating, and mitigating organizational risk. - Experienced in developing and governing enterprise-wide policies and frameworks. - Collaborative leader who drives results across cross-functional teams. REMOTE WORK REQUIRMENTS: - Stable, high-speed internet connection - Experience with teleconferencing - Access to a quiet workspace - Smartphone/mobile device PHYSICAL DEMANDS: While performing the responsibilities of the job, the person in this position will be required to frequently communicate information so others will understand. The person in this position must be able to remain in a stationary position at least 50% of the time and must be able to lift up to 15 pounds at times. The person in this position may need to occasionally move about the inside of an office. The person in this position may need to position self to maintain files in a cabinet and place computers under a desk or in a cabinet. This position requires ability to constantly observe typewritten text on a computer screen. The person in this role is required to operate a laptop and use a telephone regularly. The person in this position may be required to travel throughout the USA by automobile or airplane, which may require overnight lodging. WORK ENVIRONMENT: While performing the duties of this job, the person in this role may be in a stationary position in an office setting and may be exposed to quiet to moderate noise level. OTHER DUTIES: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. This job description is subject to change at any time. CBC Companies is committed to equal opportunity employment, and employment decisions are based on merit, qualifications, and abilities. Employment-related decisions are not influenced or affected by an employee’s race, color, gender, age, religion, national origin, disability, citizenship, military status, sexual orientation, genetic information, or any other category protected by federal, state or local law. The Company endorses a work environment free from discrimination and harassment. Benefits We Offer: CBC Companies offers comprehensive healthcare benefits to eligible employees including: medical, HSA, prescription, vision, dental. Our benefits also include life insurance, short & long-term disability, Roth and 401K with possible company match and profit sharing, an Employee Assistance Program (EAP), Time Away from Work (TAFW) and paid holidays - plus employee referral bonuses, and role-based professional development opportunities. CBC Companies is committed to equal opportunity employment, and employment decisions are based on merit, qualifications, and abilities. Employment-related decisions are not influenced or affected by an employee’s race, color, gender, age, religion, national origin, disability, citizenship, military status, sexual orientation, genetic information, or any other category protected by federal, state or local law. The Company endorses a work environment free from discrimination and harassment. We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to complete the application process or perform the essential functions of the position, please let us know. This posting will remain open until filled.