IT Ops Engineer Location: New York, New York, USA Hybrid Category: Engineering Job Description: Pelago is the world’s leading virtual clinic for Substance Use Management. Our program provides guidance, support and treatment for members seeking to overcome their tobacco, alcohol and opioid use. From unhealthy habits to active substance use disorders, Pelago delivers a personalized solution based on individual health, habits, genetics, and goals, providing care for members wherever they might be on the substance use spectrum. Pelago's suite of virtual services ranges from education, to cognitive behavioral therapy (CBT) to comprehensive medication-assisted treatment (MAT). Pelago enables employers and health plans to deliver accessible, affordable, and effective treatment for substance misuse. Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members manage their substance use better. We have recently closed our Series C and raised over $151m from leading global investors. If you are passionate about making an impact on the health of others, join us and make it happen! About Pelago Engineering: Our engineering team operates as empowered, outcome-oriented problem solvers, working in close partnership with product, design, and clinical teams to improve member outcomes at scale. As AI transforms how software is built, we are intentionally evolving our development lifecycle so we spend less time on mechanical implementation and more time on system design, judgment, and impact. How We Work: - Outcome-driven: Engineers are given problems to solve, not just features to build. Success is measured by learning, impact, and outcomes—not velocity alone - AI-native: We use AI across the SDLC to accelerate implementation, testing, and review. Engineers focus on defining intent, validating behavior, and designing resilient systems - High autonomy, high accountability: Teams have real ownership over their domains. With autonomy comes responsibility for quality, safety, and results - Cross-functional by default: Engineers partner deeply with Product, Design, Data, and Clinical. Discovery, experimentation, and delivery are shared responsibilities - Quality and safety matter: We build in a regulated, member-impacting domain. Reliability, observability, and correctness are first-class concerns What We Look For: We explicitly assess for empowerment: - You start with "why" before diving into "how" - You're energized by ambiguity and collaborative problem-shaping - You use AI to amplify your judgment and move faster on what matters - You think in systems and anticipate second-order effects - You want to own outcomes, not just ship features Overview of the Role: Pelago is hiring an IT Operations Engineer to help scale the systems, support, and operational foundations behind a high-growth healthcare company. This role sits at the intersection of employee experience, security, and infrastructure - ensuring our team has reliable, secure, and thoughtfully designed technology workflows from onboarding through day-to-day operations. You’ll own a broad area across endpoint management, SaaS administration, identity and access management, security operations, and internal support. We’re looking for someone who is deeply hands-on, highly organized, and motivated by reducing friction at scale. The right person for this role doesn’t just fix problems - they improve the systems underneath them. As Pelago continues to grow, you’ll help modernize and evolve our IT operations environment through automation, process improvement, and strong operational judgment in a regulated healthcare setting. This is a hybrid role with a high-collaboration rhythm (3 days/week in our NYC office). In this role you will…Serve as the primary owner for internal IT support across hardware, software, networking, and employee productivity tooling - Manage endpoint lifecycle operations across macOS and Windows devices, including provisioning, security policy enforcement, patching, and device recovery - Administer core SaaS systems including Okta, Google Workspace, Slack, Zoom, Atlassian, and other business-critical platforms - Own onboarding and offboarding workflows, ensuring employees have secure, seamless access from day one through departure - Help maintain Pelago’s security and compliance posture by supporting endpoint security standards, audit readiness, access reviews, and operational controls tied to HIPAA and SOC 2 - Improve operational efficiency through documentation, automation, self-service tooling, and scalable IT workflows - Support and maintain office technology infrastructure including networking, AV systems, and hybrid meeting environments - Partner closely with Engineering, Security, HR, and Finance to support company-wide operational initiatives and future growth The background we are looking for… - 3–5 years of experience in IT operations, systems administration, or internal IT engineering within a fast-paced technology environment - Strong experience managing device fleets through MDM platforms such as Jamf, Kandji, Intune, or similar - Deep familiarity with identity and access management workflows, particularly Okta or comparable SSO/MFA platforms - Experience administering enterprise SaaS applications including Google Workspace, Slack, Zoom, Atlassian, and related tools - Strong understanding of endpoint security, vulnerability management, patching strategy, and operational compliance practices in regulated environments - Excellent troubleshooting and communication skills with a high-empathy, employee-first mindset - Experience creating operational documentation, knowledge bases, and repeatable support processes - Strong prioritization instincts and operational judgment in balancing responsiveness, security, and scalability What you’ll love about us: We have a whole host of perks for our people! From life essentials to nice-to-haves, there are more than a few good reasons to love working with us. We strive to ensure Pelago employees have equitable access to healthcare, wellbeing, time away, and then some. - Generous and meaningful equity package - Full Medical, Dental, & Vision coverage - 401k Plan - Unlimited PTO Policy, 10 paid holidays, & company wide “Me Time” Days - Paid maternity, paternity & new parent leave - Flexible working environment - Annual Learning and Development stipend to support continued learning and career development - Wellness Reimbursement Program - Access to Reproductive & Family Planning Care - Substance Use Support for employees and family members At this time, we are unable to offer visa sponsorship for this position. Please note that Pelago is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter. Before you apply, see how we build. We write about our technical decisions, product philosophy, and the real challenges of scaling behavioral health. Read the blog → https://pelagohealth.ai/ The provided range reflects our US target salary range for this full-time position, which is part of our broader total compensation package, including incentive bonus program, stock options, comprehensive benefits, and incentive pay applicable to eligible roles. Individual pay within the range will vary based on a variety of factors like role-related experience and education, internal pay equity, and other relevant business factors. At Pelago, we are committed to an equitable and fair pay philosophy and review total compensation for our employees at least twice a year. Base Pay Range $105,000—$115,000 USD

Role Description Resource Innovations is seeking a Solution Delivery Coordinator to join our growing team in Massachusetts and New Hampshire. This role will blend relationship-driven outreach with program coordination, process optimization, and hands-on project support to help deliver high-performing utility energy efficiency programs. In this highly collaborative role, you will act as a key connector between utility clients, vendors, contractors, and internal teams. You will balance front-end engagement with back-end program execution, helping to onboard and support vendors, move projects forward, and continuously improve the processes and systems that drive program success. This role is well suited for someone with approximately 3+ years of experience who is comfortable taking on a range of responsibilities and making an immediate impact. The right candidate enjoys building relationships, solving problems, improving workflows, and keeping things moving in a fast-paced environment. Success in this role will be measured by: - Strong partner relationships - Consistent project momentum - Program participation - Operational efficiency - Excellent communication internally and with clients - Ability to identify and implement process improvements that enhance program performance Qualifications - Bachelor’s degree in Environmental Science, Business, Marketing, Communications, Economics, Engineering, or a related field, or equivalent professional experience - Approximately 3+ years of experience in energy efficiency programs, account management, customer success, outreach, project coordination, or a related field - Strong relationship-building and communication skills with the ability to engage effectively across vendors, clients, and internal teams - Demonstrated ability to move work forward through organization, follow-up, and problem-solving - Comfort balancing people-facing responsibilities with administrative, operational, and process-driven work - Strong attention to detail and ability to manage multiple priorities in a fast-paced environment - Experience working with spreadsheets, program portals, or CRM-type systems - Ability to identify inefficiencies and contribute to process improvements - Interest in sustainability, clean energy, and making a meaningful impact - Valid U.S. driver’s license and ability to travel locally as needed - Interest in sustainability and passionate about making a meaningful impact on the environment Requirements - Serve as a primary point of contact for vendors, contractors, utility partners, and internal teams, building strong, trust-based relationships that support program participation and long-term engagement - Deliver vendor onboarding, training, and ongoing engagement, ensuring clear understanding of program requirements, tools, and processes - Drive project advancement through proactive communication, coordination, and follow-up, helping projects move efficiently from opportunity through completion - Support customers and vendors through the application process, helping to remove barriers, resolve issues, and ensure timely submissions - Balance external engagement with internal coordination, ensuring alignment between vendors, program requirements, and internal teams - Report on project and program activity, maintain trackers and databases, and ensure data accuracy and visibility across systems - Develop and support vendor-facing communications, including program updates, outreach emails, and educational materials - Identify process gaps, inefficiencies, or recurring issues, and recommend practical improvements to enhance program operations and scalability - Collaborate cross-functionally with program management, engineering, software, data, and marketing teams to improve workflows, reporting, and program delivery - Adapt quickly to evolving program needs, market conditions, and client priorities while maintaining a high level of responsiveness and accountability - Other duties as assigned Benefits - Competitive salaries based on a candidate's skills, experience, and qualifications for the position - Compensation range for the base salary for this position is $40,000 - $60,000 - Eligibility for a discretionary annual bonus - Three weeks of paid vacation annually - Paid holidays - 401(k) retirement plan with employer match - Medical, dental, and vision coverage - Parental leave - Employee assistance program - Commuter benefits - Additional supplemental offerings

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Compensation Operations Manager, you'll lead the execution and optimization of key compensation programs supporting a growing global workforce. In this role, you'll drive operational excellence across compensation cycles, governance, reporting, and systems optimization while improving scalability, automation, and the manager and employee experience. Reporting to the Director, Compensation, you'll play a critical role in building scalable compensation infrastructure that supports a fast-moving, high-growth global organization. What you'll do as the Compensation Operations Manager - Lead the execution of compensation programs, including annual merit and equity cycles, midyear adjustments, step progression programs, incentive and bonus cycles, and cross-functional coordination related to equity administration processes across a global workforce. - Develop and manage project plans, governance processes, stakeholder communications, and operational documentation to ensure accurate, scalable, and timely program delivery. - Identify opportunities to improve efficiency, strengthen controls, enhance reporting, and streamline compensation processes through automation and operational optimization. - Own compensation controls and audit readiness processes, including SOX-related documentation, data validation, compliance, and governance across multi-state and international operations. - Develop scalable manager guidance, operational resources, and process documentation that improve manager effectiveness and support consistent compensation decision-making. - Partner cross-functionally with Finance, Legal, Payroll, Human Resources, People Technology, and People Analytics teams to support compensation reporting, approvals, pay equity insights, and program effectiveness. - Serve as a functional lead for Workday Compensation and compensation planning processes while leveraging AI tools and emerging technologies to improve workflows, automation, reporting capabilities, and the overall employee experience. - Contribute to the ongoing evolution of compensation operations, governance frameworks, and scalable program delivery models. What you'll bring - At least 5 years of experience in Compensation, Compensation Operations, Total Rewards Operations, or related Human Resources Operations functions. - Experience managing compensation programs and cycles within a complex, fast-paced organization. - Strong project management, process improvement, and operational optimization skills with a focus on scalability, governance, and execution. - Deep understanding of compensation operations, controls, compliance, and governance; SOX experience strongly preferred. - Advanced analytical and data management skills with strong attention to detail, including experience with Excel, reporting tools, and data visualization platforms. - Experience working with Workday, compensation planning tools, Human Resources systems integrations, and emerging technologies that improve operational efficiency and reporting. #LI-TA1 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 131,200.00 USD - 164,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Federated Co-operatives Limited (FCL) is hiring a **Senior Manager, Ag Retail Operations & Customer Excellence** on a permanent basis on our Ag Solutions team. **This position is a remote opportunity with preference for candidates located in Saskatoon, Regina, Calgary or Winnipeg. Preference for candidates within Saskatoon. based across Western Canada. **** In this role, you will drive the future of ag retail as a strategic leader shaping customer experience, digital adoption and data insights, and success across Co-op ag retails. This high-impact role blends strategy and execution to strengthen farmer relationships, unlock commercial value, and deliver a best-in-class customer journey. **What you’ll do:** - Provide strategic leadership and coaching to a high-performing team, through consistent feedback and development. - Foster strong cross-functional alignment with Ag Solutions and Energy teams while building a collaborative, accountable culture focused on performance, engagement, and results. - Drive a sales-focused culture by leading the development and adoption of training, ag retail operational KPIs, and cross-commodity insights—enabling Co-ops to improve performance, identify risks, and execute targeted action plans for continuous improvement. - Lead the development and execution of a holistic farm customer strategy, including segmentation, insights, and a collaborative roadmap with Co-ops to drive growth and engagement. - Own customer experience metrics and insights—leveraging data, research, and feedback to inform continuous improvement and deliver actionable strategies across marketing, agronomy, product, and operations. - Partner with Central Marketing to deliver a strong Co-op Agro brand experience campaigns and own the tradeshow experience while ensuring materials are agronomically sound, locally relevant, and easy for field teams to execute. - Drive a seamless, consistent customer experience by enabling bundled solutions and fostering strong collaboration across sales, marketing, agronomy, digital, and operational teams. - Lead the Digital Ag and Data Insights function to drive adoption and value from AgZone, CRM, and analytics tools—translating data into actionable insights that improve customer outcomes and commercial performance. - Own and manage Marketing and Digital Ag budgets while providing leadership in annual planning, budgeting, and quarterly financial reporting to ensure effective allocation and performance against business goals. **Who you’ll work with:******The Team:** You will work closely with and lead a team consisting of a Commodity Marketing & Events Specialist, Ag Business Performance Leads, Digital Adoption and Data Manager and a Senior Sales Advisor, and will have 5 direct reports. You will report into the AVP, Ag Solutions. This team strives to cultivate a culture of collaboration and innovation. **The Collaborators:** You will work closely with other functions in our Ag Solutions team, and across the organization with teams such as, Central Marketing, Finance and People & Culture. **The Customers:** You will demonstrate customer focus while supporting Local Co-op Retail Ag teams. **Why it matters:****Our Agro team helps to feed and grow Western Canadian communities by sourcing and distributing products and services to local Co-ops in the feed, crop supplies and fertilizer business. **Who you are:****You are looking for a career in Business Strategy & Planning and: - Have 8+ years of relevant progressive experience in agriculture industry leadership. - Have a Bachelor’s Degree in Business with a major in Marketing; or a Bachelor of Science in Agriculture (a combination of relevant education and experience may be considered). - Experience in ag marketing, customer strategies, CRM, and knowledge of the Co-operative Retailing System would be considered an asset! This opportunity is a **Band 8 – Management** position and falls within the ** Professional Services** career stream. If this opportunity speaks to you, we invite you to apply online by **June 7, 2026**. For more information regarding this opportunity, please contact Maria Classen, Talent Acquisition Specialist at maria.classen@fcl.crs. We are committed to providing reasonable accommodations throughout the recruitment process to ensure an enjoyable candidate experience. If you require an accommodation during the recruitment process, we invite you to submit your requests to us via fclhr@fcl.crs. All information received will be kept confidential. As this position is considered a position of trust, you may be required to complete a criminal record background check in accordance with FCL policies. ***FCL embraces diversity and inclusion. We’re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.***