Petco

• Provide leadership, mentorship, and management to Petco owned full-service hospitals and its partners within the assigned area. • Represent the mission and values while creating a positive culture. • Drive hospital growth and deliver performance objectives. • Ensure hospitals practice a high standard of quality medicine and provide excellent patient care and client service. • Lead and manage all hospitals in assigned area to drive hospital growth and deliver performance objectives. • Manage, develop, and mentor hospital veterinarians and medical leaders through evaluation and coaching. • Act as primary medical point of contact for all Petco owned hospitals within assigned area. • Oversee and assure hospital compliance and safety protocols. • Partner with operational leadership to manage client concerns. • Monitor and report veterinarian adherence to medical standards. • Assist in recruitment, interview, hiring, and onboarding process. • Support and manage the performance of the hospitals, prepare operating and capital budgets, and meet financial objectives.

• Support Petco's health & welfare plans, including managing retirement programs • Create audit practices and lead compliance projects • Develop reporting and executive dashboards of KPIs • Foster wellbeing programs that connect employees to the company

• Serve as the primary point of contact for health, welfare, and retirement vendors • Lead the vendor implementation process for new carriers • Partner with the vendor to customize and review all employee-facing communications • Conduct regular vendor performance reviews • Act as the project lead for the annual Open Enrollment rollout • Lead the UAT (User Acceptance Testing) for OE system configurations • Lead the end-to-end execution of the annual 401k and VEBA audits • Build strong relationships and collaborate with all levels of the organization • Align benefit strategies with overall Total Rewards, HR, and business strategy and objectives

Role Description We're looking for a detail-oriented, compassionate Customer Support Coordinator to help keep our platform running smoothly and our users supported. This role is critical to the day-to-day health of Petco Love Lost — you'll be monitoring user activity, responding to inquiries, flagging issues, and helping ensure a safe and trustworthy experience for pet owners across the country. This role requires availability on at least 1–2 weekend days. What You'll Do - Monitor incoming user messages and support tickets, responding promptly and escalating issues as needed. - Keep a close eye on platform health — flagging data issues, reviewing user accounts, and maintaining a safe and trustworthy experience for every user. - Manage ongoing text and email communications with users, keeping interactions organized and documented. - Check in on open issues with our product and engineering teams, tracking progress and helping prioritize what needs attention on a weekly basis. - Assist with creating content and assets to support platform operations. Qualifications - Strong attention to detail — a lot of this work involves catching things others might miss. - Clear, professional written communication. - Comfortable managing multiple ongoing tasks and queues independently. - Follows established processes carefully, especially in sensitive situations. - Reliable and self-directed; able to stay on top of recurring responsibilities without heavy supervision. - A genuine care for animals and the people who love them. - Experience in animal welfare is a plus, but not required. Requirements - Must be available at least 1–2 weekend days. - Expected to be part-time/30 hours weekly. - Remote. Company Description Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco. About Petco Love Lost: Petco Love Lost is a national lost and found pet network helping reunite pets with their families. Our platform connects pet owners, shelters, and Good Samaritans to bring lost pets home. To date, we've helped facilitate over 250,000 reunions and counting.

Role Description Develop and manage the successful implementation, opening and upholding of Veterinary hospital systems and processes within identified Petco Pet Care Centers. Coordinate and prioritize project tasks, multiple work streams and timelines. The position will work in partnership and at times lead cross functional teams across Petco including but not limited to: - Regional/Area Medical Directors - Area Operations Manager - Human Resources - IT - Marketing - Communications - Real Estate/Construction - Store Operations Essential Job Functions: - Lead new hospital implementation and training, set up of all veterinary programs ensuring adoption of policies and programs that drive quality improvement and provide feedback to drive success, partnering with Regional/Area Medical Directors and Area Operations Managers as appropriate. - Supports and maintains Standardized Training Plan for new hospital openings. - Physical training and support of brand new hospital locations. - Site build of brand new hospitals, including stocking of items and setting up hospital equipment. - Collaborates with Head of Vet Medicine on veterinary quality assurance program and develop strategies and tactics in partnership with Regional/Area Medical Directors and Area Operations Manager that result in successful launch of vet hospitals. - Maintain vendor relations and buyer contacts. - Hospital system implementation, maintenance, and compliance including city and state licensure. - Maintains Helpdesk Knowledge Base Learning Guides. - Provides State Veterinary Board operational requirements and implementation protocol. - Reviews and approves hospital layout and construction updates including remodels. - Day and overnight travel by car and/or plane is required. Qualifications - 3-5 years previous experience working in a veterinary practice - Bachelor’s degree or equivalent experience - Excellent writing, interpersonal communication and multi-tasking skills - Detail oriented - Ability to work in an autonomous environment and maintain productive time management Requirements - Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes - Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities - Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas - Invites and incorporates both giving and receiving productive and well-intentioned feedback - Drives for Results - Initiates decisive, timely action to address important issues - Demonstrates a strong sense of ownership and a commitment to achieving meaningful results - Sets challenging, clear goals/targets and expectations for achieving business results - Drives initiatives/efforts while taking personal responsibility to make decisions and execute on actions Desired Requirements - Licensed Veterinary Technician or Certified Veterinary Assistant - Eight to ten (8-10) years progressively responsible Program Management experience that involved working in a multi-unit retail environment - No Travel Restrictions Work Environment Travel intensive role, that will require overnight stays. The majority of work is completed within a Pet Care Center on site at a new hospital location. Contacts This position will regularly communicate with internal partners, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests.

Role Description Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. - We love all pets like our own - We’re the future of the pet industry - We’re here to improve lives - We drive outstanding results together - We’re welcome as we are This paid 12-week internship will provide hands-on professional experience in tasks currently performed by the existing team such as: - Journal entry and reconciliation preparation - Vendor consideration contract review - Billing preparation - Cash application and coding - Other assigned projects A Successful Intern Candidate Will Possess the Following Competencies: - Planning and Execution: Asks questions to clarify assignments and priorities. Deals with high-priority work activities first. Makes sure work is done correctly. Surfaces problems and issues with speed and accuracy. - Drive for Results: Takes personal responsibility to take action. Puts extra effort and work to accomplish important results. Sets high standards for his/her own performance. Finishes assignments and tasks in a timely manner. - Process Improvement: Suggests process and practice improvement ideas. Accurately reports process improvement data. Carefully monitors the accuracy and quality of outputs, products and services. Makes suggestions to address problems and process breakdowns. - Communication: Listens carefully to others. Communicates clearly and concisely. Provides appropriate level of detail in communications. Writes with accuracy, simplicity and completeness. Keeps others informed. - Build Collaborative Relationships: Relates to others in an accepting and respectful way, regardless of their personality or background. Builds relationships by identifying and discussing common interests and priorities. Remains positive and respectful, even in difficult situations. Involves others as appropriate when issues affect them. Requirements - The Petco Accounting Internship Program is a 12-week opportunity. - The intern will be expected to work within normal business hours, 40 hours/week, Monday – Friday. - Must be currently enrolled in a Bachelor’s Degree or Master’s Degree program with a focus in Accounting and an anticipated graduation date between May 2026 and December 2026, or have recently obtained a Bachelor's Degree with a focus in Accounting. - A GPA of 3.2 or higher is preferred. Company Description Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. - We love all pets like our own - We’re the future of the pet industry - We’re here to improve lives - We drive outstanding results together - We’re welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco. NAME OF EMPLOYER: Petco Animal Supplies Stores, Inc. POSITION TITLE: Manager, Data Science and Analytics POSITION LOCATION: 654 Richland Hills Dr., San Antonio, TX 78245 - 100% remote position HOURS: Full Time/40 hours JOB DUTIES: Responsible for projects to enhance inventory planning and allocation while delivering actionable insights that support critical operations. Collaborate closely across teams, driving evolution of advanced analytics capabilities to empower data-driven decisions and maximize operational efficiency. Use understanding of business to capture pain-points for customers and teams, applying a "business-value" lens to all initiatives. Take ownership of projects, partnering with functional areas to understand challenges and apply analytical skillset to design solutions, with a focus on hands on data analysis, modeling, and problem solving. Balance time across individual contributions and leadership tasks. Directly tackling complex analytics and data science challenges, while guiding team to success. Develop models and analyses, work independently to synthesize data, develop models, and deliver actionable insights that align with business objectives. Build scalable tools and reporting systems, constructing and refining reusable data products and front-end reporting to support ongoing business needs. Provide structure and guidance for direct reports, effectively delegating tasks, but also delivering results when individual contributions are needed, to meet timelines or tackle particularly challenging initiatives. Communicate progress to business stakeholders and obtain required inputs by presenting decision points in clear, accessible way. Create and maintain documentation to educate teams and business on tools and key concepts. Review and communicate value of new opportunities and/or initiatives with business. REQUIREMENTS: Bachelor’s degree or equivalent Data Science, Statistics, Analytics, Computer Engineering or related quantitative field of study and 5 years of progressive experience in Business Analytics. Employer will accept a Master’s degree or equivalent Data Science, Statistics, Analytics, Computer Engineering or related quantitative field of study and 3 years of post-baccalaureate experience in Business Analytics in lieu of a Bachelor’s degree or equivalent and 5 years of progressive experience. Applicants must have demonstrated experience with: 1) application of analytics and modelling to address business challenges. 2) proposing solutions to technical problems and assessing work from a technical and business logic perspective. 3) data analytics toolset and platforms, to include SQL Server, Looker, Alteryx, Snowflake, and Python. 4) write and debug SQL code to solve real-world data requirements. 5) applying statistical methods (including EDA, hypothesis testing, A/B testing, and Causal Analytics) in Python. 6) working with BI software to include at least two of the following: Looker, Power BI, MicroStrategy or Tableau. 7) collaborative programming tools to include Git and Confluence. Applicants who are interested in this position should submit a complete resume to petcoapplicants@petco.com Reference Job Code: #SB0703. SALARY: The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. $134,597 – $194,700/year. Exact rate of pay will be based on position, location, and experience level. #IP #LI-DNI #I-DNI Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

• Maintain in-stock levels across veterinary hospitals • Manage SKU/location baseline and forecasts • Collaborate with vendors for service levels • Analyze vendor performance metrics • Drive inventory productivity and turnover

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. - We love all pets like our own - We’re the future of the pet industry - We’re here to improve lives - We drive outstanding results together - We’re welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco. Essential Job Functions: The partner must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation: - Develops and/or reviews project proposals and/or plans to determine time frame, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of projects to support new pet care centers, new veterinary hospitals and remodel construction. Establishes workplans and staffing for each phase of projects and arranges for recruitment or assignment of project staff. - Plans, directs, and coordinates activities of designated projects to ensure that goals or objectives of projects are accomplished within prescribed time frame and funding parameters. Activities include: (a) determining inter- and intra-departmental dependencies; (b) directing and coordinating activities of project staff to ensure projects progress on schedule and within prescribed budgets and monitoring progress and modifying schedules as required; (c) ensuring that blueprints are followed and assisting with specifications for construction, related installations, major maintenance and special projects, and monitoring building contractors; (d) conferring with project staff to outline workplan and to assign duties, responsibilities, and scope of authority; and (e) conferring with project staff to provide technical advice and resolve problems. - Prepares project reports for management and others. Education/Experience: - 2 years of retail industry experience in operations, management, store planning, coordinating the set-up of new stores and/or new veterinary hospitals and/or remodel construction, or an equivalent combination of education, experience and/or training. - Strong leadership and project management skills; excellent computer skills. - Advanced quantitative and qualitative budget analysis skills. - Ability to interpret construction documents and/or drawings. - Ability to travel by airplane and/or automobile up to 95% of the time. - Ability to lift or move merchandise or equipment up to 40 pounds. - Ability to work extended hours, consecutive days and/or overnight (e.g., 10 to 12 consecutive hours, 6 to 18 consecutive days, etc.). Note: Current responsibilities are impacted by company and team priorities that may have evolved from what is displayed in the Workday job profile. The description provides general job duties and requirements, but the partner’s manager may assign additional responsibilities or tasks depending on business needs. #LI-NN1 #CORP Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

• Manage SKU-level purchase orders and vendor ordering strategies • Execute inventory ordering within a direct-to-hospital vendor fulfillment model • Partner with vendors to manage performance and resolve supply constraints • Align order execution with demand plans and business goals • Monitor and drive key performance indicators such as fill rate and on-time delivery