Role Description Ardurra is looking to hire an ERP Systems Administrator (Deltek Vantagepoint) to join our Information Technology team. This position is open to remote or hybrid applicants. The ERP Systems Administrator is responsible for managing, supporting, and optimizing the company's ERP system. This role involves: - Maintaining the ERP system - Troubleshooting issues - Providing user support - Implementing system upgrades and enhancements The ERP System Administrator will work closely with the shared services teams and other stakeholders to ensure the system meets organizational needs and drives efficiency. Key Responsibilities - System Administration: Manage and maintain the company’s ERP System (Deltek Vantagepoint) ensuring optimal performance and availability. - User Support: Provide technical support and training to end-users, addressing queries and resolving system-related issues promptly. - Data Management: Oversee data integrity and accuracy, ensuring proper data flow and consistency. - Data Migration: Assist and support in the migration of acquisition data. - System Enhancements: Collaborate with stakeholders to identify system enhancement opportunities and assist in the implementation of new features and tools. - SQL Queries and Workflows: Develop and maintain complex queries and stored procedures in Microsoft SQL Server. - Troubleshooting: Investigate and resolve system issues, working with technical teams as necessary to ensure minimal disruption to operations. - Documentation: Create and maintain documentation for system processes, user guides, and troubleshooting procedures to support end-users effectively. Qualifications - Bachelor’s degree in Information Systems, Computer Science, Accounting, or a related field, or equivalent industry experience. - Minimum 3 years of experience with ERP systems, preferably with Deltek Vantagepoint or Vision. - Expertise in Microsoft SQL Server (queries, stored procedures, performance tuning). - Excellent problem-solving skills and attention to detail. - Strong verbal and written communication skills, with the ability to interact effectively with various levels of the organization. - Ability to work independently and manage multiple priorities effectively. Preferred Qualifications - Deltek ERP experience. - Familiarity with financial reporting tools and methodologies, or Corporate Accounting processes in a professional services environment. - Background in professional services, architecture/engineering, or construction industries. Benefits - Competitive compensation - Rich benefits programs - Family-like culture - Support for professional and career development - Tools and resources for success - Positive benefits, time-off programs, and flexibility Company Description Ardurra is a multidisciplinary civil engineering services firm which provides broad-based solutions tailored to the specific needs of the public and private sector. We leverage the depth of our professional and technical expertise, as well as our integrated structure, to deliver practical, innovative solutions for our clients.

• Support and maintain VBA pre-production and testing environments in coordination with internal IT teams and stakeholders. • Coordinate with testers and development teams to validate new and updated VBA applications prior to deployment. • Troubleshoot environmental and application-related issues and communicate findings to development teams for resolution. • Create, manage, and maintain user roles and permissions using Common Security Employee Manager (CSEM). • Assist with testing and deployment activities for new applications, patches, upgrades, and system enhancements. • Collaborate with Client Technologies teams to install, configure, and validate updates to VBA systems including: - Operating System Deployments (OSD) - BIOS updates - Windows Feature Updates - Microsoft 365 application updates • Administer and maintain multiple VBA SharePoint environments and sites. • Configure SharePoint access, permissions, document libraries, and lists for users and project teams. • Develop and maintain automated workflows using SharePoint Designer and Microsoft Power Automate. • Design and maintain SharePoint pages and automated processes to support testing coordination and IT operations. • Work with testing teams to develop and execute automated test scripts using Rational Functional Tester (RFT). • Utilize Dimensions CM to manage and release application baselines into Beta and Production server environments. • Lead and facilitate conference calls with testers, IT specialists, developers, and system owners for: - Beta testing coordination - Troubleshooting activities - Deployment planning - Installation scheduling • Send deployment notifications and communications to Alpha, Beta, and Production sites regarding: - Application releases - Security alerts - System patches - Upgrades and maintenance activities • Maintain documentation related to deployments, testing procedures, troubleshooting efforts, and operational processes.

Role Description Everforth ECS is seeking a ServiceNow System Administrator to work remotely. The ideal candidate will perform solution development and have strong problem-solving and troubleshooting skills. - Manage and support Incident Management, Problem Management, Knowledge Management, Reporting, Service Desk Plugin (Call Table). - Administer and maintain ServiceNow Service Portal functionality used by end users for self-service incident management. - Coordinate and implement ServiceNow platform updates, enhancements, testing, and production changes. - Support and troubleshoot SAML 2.0 Single Sign-On (SSO) integration with the external ETA TEAMS identity provider. - Review, process, and validate user access requests and account provisioning for ServiceNow. - Develop and maintain operational and compliance reporting for leadership, help desk operations, government reporting requirements, and performance metrics. - Troubleshoot platform issues involving workflows, email processing, user provisioning, integrations, data integrity, and system performance. - Provide Systems Admin Support. - Setup and maintain documentation and standards. - Plan growth and changes (capacity planning). - Provide on-call support when required. - Perform general technical troubleshooting. - Work on a ServiceNow team to develop applications to facilitate customer requirements. - Support the discovery, requirements gathering, and the build-out of ServiceNow functionality. - Maintain responsibility for completion and accuracy of work products. - Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development. - Support the Five9 cloud-based VoIP phone system used by the service desk, including configuration updates, call routing adjustments, operational reporting, call statistical analysis, and agent activity reporting. Qualifications - Bachelor’s Degree in CIS, Computer Science or equivalent experience. - Must be a US Citizen, no dual Citizenships. - Must be able to secure a Public trust clearance. - Must be able to work across multiple programs across the Federal and DOD space. Requirements - Developer enhancement requests for implemented ServiceNow applications. - Conduct remote technical working sessions with SDDC team. - Perform upgrade/patch scheduling and general application maintenance. - Provide configuration and maintenance reports. - Perform user and security administration. - Troubleshoot and perform ServiceNow repairs. - Resolve end-user generated cases for performance issues or system errors. - Manage system generated cases for proactive monitoring and troubleshooting. - Perform Root Cause Analysis for recurring issues. - Support ServiceNow road-mapping, architecture, design, and consulting. Benefits - Salary Range: $90,000 - $105,000 - General Description of Benefits

• Provide technical support for internal employees across a global remote-first company; • Troubleshoot and resolve hardware, software, access, VPN, Citrix, and system-related issues; • Manage user accounts, permissions, and access provisioning in Google Workspace and Active Directory; • Support Windows and macOS devices, including OS installation and device configuration from scratch; • Work with MDM solutions (Intune, Jamf, ManageEngine Endpoint Central, etc.); • Handle incoming requests through Jira/service desk systems in accordance with SLA expectations; • Maintain and support corporate IT equipment and inventory; • Participate in IT support for internal corporate events and office hub locations; • Collaborate with cross-functional teams to ensure smooth IT operations and excellent internal customer experience; • Deliver high-quality user support with strong attention to responsiveness, communication, and problem-solving.