Universal Technical Institute

Role Description The Senior Systems Administrator is responsible for the configuration, maintenance, support, and ongoing optimization of the organization’s business application portfolio. This role will play an integral part in implementing solutions that address complex business challenges and improve operational efficiency. The position will support a range of critical enterprise systems, including: - ERP platform Workday - Supply chain and business systems - AP automation - OneStream for financial consolidation, budgeting, and planning Qualifications - High School Diploma (required) - Bachelor’s degree in information technology, Computer Science, or a related field (preferred) - Minimum of five (5) to seven (7) years of progressive enterprise systems administration experience (required) - Experience with Workday Financials ERP (required) - Experience supporting enterprise-scale environments, including organizations with 1,000+ users - Strong experience with scripting, automation, PowerShell, SQL, and Azure DevOps - Experience with Fresh service ITSM or similar service management platforms - Experience with Microsoft Power Platform, including Power Apps and Power Automate - Experience with scheduling tools such as Calendly and Microsoft Bookings - Experience with contract lifecycle management platforms such as Ironclad CLM - Experience supporting ERP systems, including PeopleSoft and Great Plains - Experience supporting financial applications such as OneStream, FloQast, Stampli, or similar platforms Requirements - Apply knowledge and skills to complete tasks with minimal supervision - Identify straightforward problems and recommend potential solutions - Communicate clearly and effectively with peers and stakeholders - Demonstrate active listening and empathy in interactions - Participate in presentations or facilitate small group discussions - Manage multiple tasks in a dynamic environment - Use productivity software and collaboration tools with confidence - Show initiative and accountability for assigned outcomes - Perform routine tasks and seek guidance for new situations - Make timely decisions that keep the organization moving forward - Apply effective and efficient processes with a focus on continuous improvement - Build open and comfortable relationships with diverse groups - Learn actively from both successes and failures while solving new problems Benefits - Competitive Insurance: Health, vision, and dental coverage for you and your dependents - Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment - Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible) - Retirement Matching: 50% match on the first 6% of your contributions after 90 days - Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby - Pet Insurance: Competitive coverage for your furry family members through ASPCA - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses Work Environment This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation. - Two weeks on call Rotation

Role Description The Benefits Manager oversees the employee benefits program and manages the Benefits Team. Under the direction of, and in collaboration with the VP of Total Rewards, this position develops and implements a comprehensive benefits package that meets the needs of the company and its employees. The Benefits Manager monitors plans and policies to ensure compliance with legal requirements and company objectives. This position is accountable for staying informed of industry changes, regulatory requirements, and best practices. Responsibilities - Administer health, welfare, and retirement benefits programs, handling processes, billing, deductions, and leave management. - Ensure compliance with regulations (e.g. ERISA, the Affordable Care Act, etc.) and mandatory notices. - Provide clear communication to employees and management about benefit program features, plans, and options. - Oversee relationships with vendors, including insurance and pension brokers and consultants. - Resolve benefit-related issues and respond to queries and requests in a timely manner. - Evaluate the efficiency and value of current benefit programs and make recommendations for improvement. - Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner. - Maintain and create records, reports, and documentation in accordance with federal, state, and provider regulations. - Ensure plan documents are current and accurate for each plan and filed/communicated appropriately throughout the year. - Monitor compliance with laws and regulations related to benefits. - Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics. - Recognize and reward employee contributions and achievements. - Other duties as assigned. Qualifications - HS Diploma or GED (required); Bachelor's degree in Business, Human Resources, or related field (preferred). - Minimum of five (5) years progressive benefits experience (required). - Specific experience in education, or other highly regulated field, and multi-site, multi-state environments (highly preferred). - Strong working knowledge of federal, state, and local regulations related to health and welfare benefit plans and 401(k) retirement plans (especially ACA, ERISA, and state specific leave/disability regulations). - Investigatory protocols, procedures, and best practices (e.g. Harassment, discrimination, etc.). - Principles and procedures for benefits administration, organizational change management, project management, benefit platforms (PlanSource), and HRIS Systems (UKG). - Auditing processes and procedures. - Record keeping, versioning, document retention and other administrative processes and procedures. Skills - Actively look for ways to assist with employee's needs. - Understand the implications of new information for both current and future problem-solving and decision-making. - Be aware of others' reactions and understanding why they react as they do. - Identify complex problems and review related information to develop and evaluate options and implement solutions. - Present ideas in a clear and compelling manner, both verbally and in written format. - Exceptional listening and conflict resolution skills. - Intermediate level presentation communication skills. - Drive, and be accountable for, results in a fast-paced environment. - Intermediate level proficiency with productivity software (MS Office), HRIS (UKG), benefits platforms (PlanSource), and other enterprise-level software (Adobe DC, SharePoint, etc.). - Ability and willingness to test own and other’s work. - Ability to identify and resolve system problems or defects. - Ability to use good judgment, problem-solving and decision-making skills. - Ability to maintain confidentiality and manage sensitive information with discretion. - Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously. - Ability to gain, understand and apply information and data as it relates to essential functions of the position. - Ability to foster long-term relationships with stakeholders. Benefits - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses. - Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible). - Retirement Matching: 50% match on the first 6% of your contributions after 90 days. - Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby. - Competitive Insurance: Health, vision, and dental coverage for you and your dependents. - Pet Insurance: Competitive coverage for your furry family members through ASPCA. - Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment. Work Environment - Work is performed indoors in a climate-controlled environment. - Role is eligible for Remote work.

Overview The Construction Manager leads the planning and execution of new construction and renovation projects across owned and leased facilities, ensuring delivery within approved scope, schedule, and budget. This role serves as the primary liaison for architects, contractors, and vendors, managing performance and compliance throughout the design and construction phases. Combining technical expertise with strong financial and analytical acumen, the Construction Manager drives cost-effective solutions, negotiates change orders, and identifies opportunities for value engineering. The position ensures projects meet quality standards, regulatory requirements, and operational needs while maintaining accurate documentation and providing timely progress updates to stakeholders. Pay Range: $95,000 - $100,000 What We Offer: - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses - Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible) - Retirement Matching: 50% match on the first 6% of your contributions after 90 days - Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby - Competitive Insurance: Health, vision, and dental coverage for you and your dependents - Pet Insurance: Competitive coverage for your furry family members through ASPCA - Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment Responsibilities - Manage construction projects from initiation through completion, ensuring adherence to approved scope, schedule, budget, and quality standards while optimizing cost efficiency and value - Serve as the primary liaison for architects, contractors, and vendors, overseeing performance and ensuring compliance with contractual obligations, design specifications, and regulatory requirements - Collaborate with internal stakeholders and external partners to align project requirements, maintain effective communication, and proactively address needs within established constraints - Prepare and review RFPs, bids, proposals, and contract documents; evaluate architectural drawings and specifications; negotiate change orders and identify opportunities for cost savings or value engineering - Reviews construction schedule for proper phasing, including scheduling of major trades and vendors. Ensure timelines are adequate for performing identified construction activities and that the workflow sequence will not interfere with planned or ongoing campus operations - Monitor construction progress and perform inspections to verify quality, compliance, and proper sequencing of activities; resolve issues promptly to minimize delays and maintain operational continuity - Coordinate installation of furniture, fixtures, and equipment (FF&E) and ensure integration with overall project timelines - Maintain accurate documentation of contracts, change orders, and financial transactions; provide regular progress reports to stakeholders on status, timelines, and budgets - Other duties as assigned Qualifications Education / Experience: - Bachelor’s degree in construction management, Civil Engineering, Architecture, or related field (required) - Minimum of five (5) years of project and/or construction management for commercial, institutional, or educational projects with a strong emphasis on cost control and value engineering (required) - Knowledge base and experience in supporting large-scale capital projects and design initiatives (required) Skills: - Strong knowledge of project management practices and construction methodologies - Skilled in problem-solving, evaluating alternatives, and implementing effective solutions - Strong analytical, negotiation, and financial reporting skills - Strong interpersonal and collaboration skills, fostering effective partnerships across internal and external teams - Works independently while appropriately escalating complex or high-impact issues Abilities: - Able and willing to: - Communicate, think, learn, and reason - Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks - Safely ambulate and/or maneuver when on-site at Company locations - Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility - Ability to use good judgment, problem-solving and decision-making skills - Ability to maintain confidentiality and manage sensitive information with discretion - Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously - Ability to gain, understand and apply information and data as it relates essential functions of the position - Ability to foster long-term relationships with stakeholders - Ability to travel to worksite locations - Occasionally (up to 35% of workday) - Use fine and large motor skills to operate a motor vehicle - Use hearing and sight (both near and far vision) to operate a motor vehicle - Ability to interpret architectural drawings, specifications, and contractor proposals - Ability to critically assess architectural drawings and specifications for constructability and compliance - Ability to make data-informed decisions that balance cost, quality, and institutional priorities - Ability to conduct site walks in active construction zones, including climbing ladders and navigating uneven terrain - Ability to synthesize and apply complex data to support strategic and operational decisions Work Environment: - Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises. - This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation. - Overnight and/or Local travel required (up to 20%)

Overview The Director Capital Management – FP&A, will play a pivotal role in overseeing Universal Technical Institute, Inc.’s capital spending strategy and execution. Reporting to the Senior Director FP&A of the company’s UTI Division, this leader will drive both strategic and tactical management of a ~$60-100M annual capex budget, directly supporting the UTI Division’s ambitious expansion goals of launching approximately 2 new campuses and 10 new programs each year. The role partners closely with senior executives across Construction, Real Estate, IT, Marketing, Procurement and Launch teams to ensure capital deployment is optimized for growth, efficiency, and cost effectiveness. Pay Range: $122,000 - $163,000 What We Offer: - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses - Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible) - Retirement Matching: 50% match on the first 6% of your contributions after 90 days - Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby - Competitive Insurance: Health, vision, and dental coverage for you and your dependents - Pet Insurance: Competitive coverage for your furry family members through ASPCA - Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment Responsibilities - Lead the development, setting, and execution of annual capex budgets, ensuring alignment within the Division’s growth objectives - Collaborate with Construction, Real Estate, IT, Marketing, Procurement and Launch senior leaders to support capital planning for new campus and program launches - Work closely with the accounting team to ensure construction spending is accurately categorized between capital and operating expenses, and that all related month-end and quarter-end accruals are properly recorded - Identify and drive cost reduction and optimization opportunities across all capital projects - Monitor, analyze, and report on month-to-date, quarter-to-date and year-to-date actual capex spend and remaining budget, providing actionable insights to executive leadership - Develop and maintain forecasting models and tools to accurately estimate spend and support strategic decision-making - Influence the capital roadmap by balancing long-term investment priorities with short-term tactical needs - Ensure compliance with internal controls, policies, and external regulatory requirements related to capital spending - Prepare and present clear, concise analyses and recommendations to senior management - Other duties as assigned Qualifications Education / Experience - Bachelor’s degree in finance, Accounting, Economics, or related field (required); MBA or relevant advanced degree (preferred) - Ten (10) years of progressive finance experience, with at five (5) years in a Senior FP&A or capital management role (required) - Knowledge base and experience should include managing large capital budgets ($50M+), ideally in multi-site expansion environments - Experience in Construction, Real Estate, or Launch-related finance role (preferred) - Broad knowledge of designing or enhancing capital governance frameworks, approval workflows, or portfolio management processes - Experience with Workday Project Management (preferred) - Strong system orientation with ERP/project accounting tools - Valid, state-issued driver's license (required) - CPA, CFA, or CMA (preferred) - Certificate in Project Management (PMP) (preferred) Skills - Independently manage complex tasks and projects - Coach and mentor junior team members - Analyze problems, evaluate alternatives, and implement effective solutions - Present ideas in a compelling and structured format to diverse audiences - Demonstrate refined listening skills and emotional intelligence - Facilitate training sessions and cross-functional meetings - Drive consistent results in a fast-paced environment - Leverage enterprise-level tools and systems to streamline processes - Create new and better ways for the organization to succeed - Develop people to achieve their goals and support organizational success - Navigate complex policies, processes, and organizational dynamics with ease - Work independently, escalating complex or high-impact issues - Drive innovation to improve organizational success - Develop others to achieve individual and organizational goals - Navigate complex organizational dynamics with confidence - Perform effectively amid uncertainty and ambiguity Abilities - Ability to travel to worksite locations - Occasionally (up to 15% of workday) - Use fine and large motor skills to operate a motor vehicle - Use hearing and sight (both near and far vision) to operate a motor vehicle - Communicate, think, learn, and reason - Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks - Safely ambulate and/or maneuver when on-site at Company locations - Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility - Ability to use good judgment, problem-solving and decision-making skills - Ability to maintain confidentiality and manage sensitive information with discretion - Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously - Ability to gain, understand and apply information and data as it relates essential functions of the position - Ability to foster long-term relationships with stakeholders Work Environment - Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises - This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation. - Overnight and/or Local travel required (up to 25%)

Overview The Associate Vice President (AVP) of Commercial Data Analytics & Insights (DAI) advances the strategic goals of the Marketing and Admissions departments through data‑driven insights and operational leadership. This role transforms business priorities into actionable analytics strategies, enhances reporting and insight capabilities, and drives performance across marketing and admissions. The AVP also supports the VP of DAI in guiding the analytics team to deliver high‑quality analyses, dashboards, and tools that inform decision‑making and generate measurable results. Responsibilities - Partner with VP DAI and executive leadership to execute the strategic direction for data analytics and insights within Marketing and Admissions - Develop and operationalize data, analytics, and reporting plans that support marketing and admissions objectives - Collaborate with the VP DAI to manage the analytics team to ensure timely, accurate, and actionable deliverables - Oversee the collection, validation, analysis, and interpretation of data to inform business strategies - Apply advanced analytics techniques to identify trends, risks, and opportunities for optimization - Support performance optimization initiatives by delivering insights tied to key business metrics - Monitor and evaluate the effectiveness of marketing campaigns and admissions initiatives - Implement data-driven enhancements to improve conversion, efficiency, and performance outcomes - Develop and maintain dashboards, reporting tools, and KPI tracking mechanisms - Strengthen data governance, reporting accuracy, and analytics processes - Leverage automation and AI tools to improve data efficiency and reporting scalability - Collaborate cross-functionally with Marketing, Admissions, Finance, IT, and Operations to ensure alignment and effective execution - Promote a culture of data-informed decision-making and continuous improvement - Ensure consistent, high-quality communication of insights to both technical and non-technical stakeholders - Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics - Recognizes and rewards employee contributions and achievements - Other duties as assigned Qualifications - Bachelor’s degree in Data Science, Computer Science, Information Technology, Business Analytics, or related field (required) - Master’s degree (preferred) - Minimum of eight (8) years of experience in analytics, data science, or consumer insights - Minimum of three (3) years of progressive leadership experience managing and developing teams - Knowledge base and experience should include, supporting marketing, admissions, enrollment, or revenue-driving functions - Advanced analytics experience including predictive modeling, segmentation, and statistical analysis - Strong understanding of business drivers including revenue, conversion, cost efficiency, and growth - Broad knowledge of CRM systems and marketing automation platforms - Familiarity with predictive modeling and machine learning applications - Strong project management and prioritization skills - Independently manage complex tasks and projects - Coach and mentor junior team members - Analyze problems, evaluate alternatives, and implement effective solutions - Present ideas in a compelling and structured format to diverse audiences - Demonstrate refined listening skills and emotional intelligence - Facilitate training sessions and cross-functional meetings - Drive consistent results in a fast-paced environment - Leverage enterprise-level tools and systems to streamline processes - Create new and better ways for the organization to succeed - Develop people to achieve their goals and support organizational success - Navigate complex policies, processes, and organizational dynamics with ease - Work independently, escalating complex or high-impact issues - Drive innovation to improve organizational success - Develop others to achieve individual and organizational goals - Navigate complex organizational dynamics with confidence - Perform effectively amid uncertainty and ambiguity - Able and willing to: - Communicate, think, learn, and reason - Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks - Safely ambulate and/or maneuver when on-site at Company locations - Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility - Ability to use good judgment, problem-solving and decision-making skills - Ability to maintain confidentiality and manage sensitive information with discretion - Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously - Ability to gain, understand and apply information and data as it relates essential functions of the position - Ability to foster long-term relationships with stakeholders - Ability to execute analytics strategies aligned with executive direction and business priorities - Ability to influence cross-functional partners through data and insights - Ability to translate complex datasets into clear executive-level reporting - Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises. - This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation. - No travel required

Overview *****Remote position in Central Time Zone***** Do you enjoy helping individuals achieve their educational and career goals? As an Advanced Training Manager, you’ll have the opportunity to interact with a diverse range of individuals. This role offers a great opportunity to build relationships with many Industry partners and Campuses. Position Overview: Responsible for nationally recruiting and employing students for the Mercedes-Benz Drive Program What We Offer: - $90K - $100K per year (based upon experience) - Weekends OFF - Paid Training - FREE UTI or Concorde Tuition for you AND your Immediate Family - Medical/Dental/Vision/Life Ins/STD & LTD Ins - 401K, Paid Holidays, Paid Time Off - Paid Parental Leave Responsibilities - Presentation and Administration: Develops and conducts dynamic presentations that attract students to Advanced Training Programs. Prepares and processes all paperwork involved in enrolling students in Advanced Training Programs that are assigned. - Relationship Building: Builds and maintains relationships with Manufacturer Partners and Campus Management. - Metrics: Meets class numbers set by the Manufacturers. - Maintains class rosters for locations assigned, updating rosters after additions and changes, and ensures that class rosters are not overfilled. - Other duties as necessary Qualifications - Education: High School degree or GED required. Bachelor’s degree preferred - Experience - Min. 3 years of sales experience required - Public Speaking experience is required - Business-to-Business sales preferred - Auto/Diesel Industry knowledge preferred - Communication Skills: Strong interpersonal communication skills, both verbal and written. - Accountability Skills: Willing to take ownership of, identify, analyze, and quickly resolve complex issues. - Technical Skills: Must have a good understanding of Microsoft Office programs. - Interpersonal skills: builds effective relationships, works independently, can work in a fast-paced environment, has a customer service attitude, is self-motivated, organized, has a high level of attention to detail, and accuracy - Expected Travel: Up to 50% About Us: It’s all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We are committed to making a positive impact in the lives of our employees and students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy! #CTG #LI-WD1

Overview Do you enjoy helping individuals achieve their educational and career goals? As a Field Admissions Representative you’ll have the opportunity to interact with a diverse range of individuals. Every day brings new faces and new stories, making the job dynamic and exciting. You’ll have the flexibility to manage your schedule and work independently. If you enjoy traveling, this role offers the chance to explore different neighborhoods, cities, and regions within your designated territory. Position Overview:The Field Admissions Representatives finds passionate and motivated students who have a desire to learn and develop their skills at Universal Technical Institute. This role will be responsible for working closely with their local high schools to recruit students and build awareness of Universal Technical Institute and its programs. The Representative will work a territory within a 120 miles radius. The ideal candidate for this position will have a customer –focused, extroverted style that can enliven, engage, motivate, and positively impact individuals. One should enjoy making connections and communicating with people while proactively establishing relationships and must be able to follow established guidelines and procedures. One must also work independently in a fast paced and results oriented environment while prioritizing their schedules to maximize time. *This is a remote position, however, it will require the candidate to currently live in and commute throughout Salt Lake City and surrounding areas* What We Offer: - Salary: $75,000 - $85,000 per year - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses - Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday) - Retirement Matching: 50% match on the first 6% of your contributions after 90 days - Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby - Competitive Insurance: Health, vision, and dental coverage for you and your dependents - Pet Insurance: Competitive coverage for your furry family members through ASPCA - Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment Responsibilities - • Building Relationships: Develops new relationships and strengthens existing partnerships with dealerships, designated industry partners, High Schools and local communities• Events: In person presentation at High Schools. Represents UTI and our programs at other offsite events• Consultative Mindset: Conducts informative and professional in-home interviews utilizing technical knowledge and skills. Maintains CRM database that will allow for thorough follow-up with potential students.• Public Speaking and Presenting: Presents to all levels of educators in high schools and other educational institutions to encourage their students to attend Universal Technical Institute.• Product knowledge: Maintains knowledge of Universal Technical Institute programs, financing options and other pertinent information to answer prospective student questions during a presentation. • Metrics: Meet or exceed monthly and quarterly department enrollment goals through effective outreach and recruitment efforts.• Adheres to all compliance criteria and procedures established by external regulatory bodies and by UTI.• Other duties as necessary Qualifications - - Education: High School degree or GED required. Bachelor’s degree a plus. - Experience - Experience with public speaking preferred. - Industry knowledge preferred. - 3 – 5 years outside sales experience preferred. - Communication Skills: Strong verbal and written communication skills. Interviews are conducted in person and virtually. - Presentation Skills: Strong presentation and sales skills are required. - Technical Skills: Must have good understanding of Microsoft Office programs. Must be able to analyze and report data. - Interpersonal skills: builds effective relationships, works independently, ability to work in a fast paced environment, customer service attitude, self-motivated, organized, ability to manage their territory About Us: It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy! #LI-TH1

Overview The Manager Principal Engineering Marketing leads the architecture, development, and delivery of digital marketing and web platforms. This role drives engineering strategy, technical execution, and team leadership within a composable, API‑driven ecosystem, ensuring secure, scalable, and high‑performing platforms. They serve as the senior technical lead for solution architecture and implementation while managing and developing a high‑performing engineering team. This role blends architectural vision, people leadership, and disciplined delivery to strengthen platform reliability and elevate engineering maturity across the organization. Pay Range: $120,000 - $126,000 What We Offer: - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses - Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible) - Retirement Matching: 50% match on the first 6% of your contributions after 90 days - Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby - Competitive Insurance: Health, vision, and dental coverage for you and your dependents - Pet Insurance: Competitive coverage for your furry family members through ASPCA - Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment Responsibilities - Lead and develop engineers, QA, and agency partners with clear accountability and performance expectations - Own technical delivery from architecture through development, validation, and production release - Establish delivery governance including sprint discipline, estimation standards, and release management - Align engineering capacity with prioritized business objectives and roadmaps - Identify risks early and maintain predictable execution - Architect secure, scalable solutions aligned to defined business and marketing requirements - Design and oversee integrations between marketing platforms and core enterprise systems - Implement APIs, data models, event schemas, and tracking frameworks - Evaluate new platform capabilities for technical feasibility and long-term scalability - Maintain architectural alignment with enterprise IT and security policies - Establish and enforce engineering standards, documentation, and code review rigor - Oversee QA processes and release validation - Manage and reduce technical debt - Partner with IT and Security on compliance, monitoring, and risk mitigation - Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics - Recognizes and rewards employee contributions and achievements - Other duties as assigned Qualifications Education / Experience - Bachelor’s degree in Engineering, Marketing, Business Administration, or a related technical discipline (required) master’s degree (MBA or Engineering Management) (preferred) - Ten (10) years of progressive experience in engineering, product marketing, or technical program management (required) - Minimum five (5) years managing engineers, external engineering partners, senior-level stake holders and driving alignment - Strong background in translating complex engineering concepts into customer‑focused marketing strategies - Knowledge base should include, architecting API-driven, composable digital ecosystems, implementing enterprise system integrations, designing technical data models, event-based tracking frameworks, automated testing practices - Expertise in APIs, distributed systems, and integration architecture (preferred) - Knowledge of CI/CD pipelines and DevOps best practices - Broad knowledge of performance optimization, SEO technical foundations, and accessibility standards Skills - Independently manage complex tasks and projects - Coach and mentor junior team members - Analyze problems, evaluate alternatives, and implement effective solutions - Present ideas in a compelling and structured format to diverse audiences - Demonstrate refined listening skills and emotional intelligence - Facilitate training sessions and cross-functional meetings - Drive consistent results in a fast-paced environment - Leverage enterprise-level tools and systems to streamline processes - Create new and better ways for the organization to succeed - Develop people to achieve their goals and support organizational success - Navigate complex policies, processes, and organizational dynamics with ease - Work independently, escalating complex or high-impact issues - Drive innovation to improve organizational success - Develop others to achieve individual and organizational goals - Navigate complex organizational dynamics with confidence - Perform effectively amid uncertainty and ambiguity Abilities - Able and willing to: - Communicate, think, learn, and reason - Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks - Safely ambulate and/or maneuver when on-site at Company locations - Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility - Ability to use good judgment, problem-solving and decision-making skills - Ability to maintain confidentiality and manage sensitive information with discretion - Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously - Ability to gain, understand and apply information and data as it relates essential functions of the position - Ability to foster long-term relationships with stakeholders Work Environment - Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises. - This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation - No travel required

Overview The Organizational Development (OD) Specialist is responsible for the project coordination, resource design, and execution of initiatives that drive organizational effectiveness and culture. Reporting to the Manager, L&D, this role serves as the primary "engine" for OD work plans, ensuring that change management, performance, and talent initiatives stay on track and are communicated effectively. The Specialist designs high-impact OD resources such as toolkits, guides, and communication plans, and manages the logistics, tracking, and reporting for complex projects. By bridging the gap between strategy and execution, this position ensures that organizational development solutions are delivered seamlessly and measured for success. Pay Range: $65,000 - $87,000 What We Offer: - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses - Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible) - Retirement Matching: 50% match on the first 6% of your contributions after 90 days - Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby - Competitive Insurance: Health, vision, and dental coverage for you and your dependents - Pet Insurance: Competitive coverage for your furry family members through ASPCA - Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment Responsibilities - Administer the end-to-end execution of OD work plans, ensuring milestones are met for initiatives such as performance management, talent reviews, and culture programs - Draft and execute communication plans for L&OD initiatives, ensuring consistent messaging across the organization to drive adoption and engagement - Lead the coordination, scheduling, and tracking of training and OD sessions; maintain project dashboards and provide regular progress updates to leadership - Administer assessments and surveys; collect and summarize feedback to measure the impact of OD interventions and recommend improvements - Facilitate interactive workshops and focus groups, ensuring a high-quality participant experience and effective transfer of knowledge - Produce high-quality OD toolkits, coaching guides, and change management collateral to help managers and employees navigate organizational shifts - Design and develop a variety of learning assets, including job aids, instructor-led (ILT) session materials, detailed learning outlines, scripts for training videos, and short-form videos and other digital content that supports just-in-time learning and organizational messaging - Other duties as assigned Qualifications Education / Experience - HS Diploma or GED (required) and four (4) years of experience in Organization Development -or- - Bachelor’s degree in Organizational Development, Human Resources, Adult Education, Communications, or a related field (preferred) - Minimum three (3) years of progressive experience in Organizational Development, Adult Education, or Learning and Development (preferred) - Experience creating instructor-led materials, job aids, and writing scripts or outlines for professional use - Knowledge base should include, supporting OD processes such as performance management, engagement surveys, or competency mapping - Broad knowledge of using video editing software (e.g., Camtasia, Canva) and project management tools (e.g., Smartsheet) - Learning Management System (LMS) administration experience (Cornerstone OnDemand) (preferred) Skills - Strong familiarity with ADDIE, adult learning principles, and the instructional design process to ensure all OD resources are educationally sound - Proficiency in creating visually professional documents and guides (using MS Office, Canva, or similar) - Strong public speaking and group facilitation skills with the ability to manage group dynamics - Quick to learn new technologies; familiarity with LMS administration and video/e-learning production tools Abilities - Able and willing to: - Communicate, think, learn, and reason - Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks - Safely ambulate and/or maneuver when on-site at Company locations - Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility - Ability to use good judgment, problem-solving and decision-making skills - Ability to maintain confidentiality and manage sensitive information with discretion - Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously - Ability to gain, understand and apply information and data as it relates essential functions of the position - Ability to foster long-term relationships with stakeholders - Ability to execute deliverables independently with minimal direction, taking high-level objectives and turning them into actionable resources and workflows - Ability to translate complex OD concepts into simple, engaging, and professional materials (job aids, guides, and outlines) - Ability to communicate effectively across all levels of the organization to drive engagement and support for change management initiatives - Ability to maintain meticulous project tracking and data integrity to report on the effectiveness of learning and OD programs - Ability to facilitate interactive sessions with confidence, managing group dynamics and fostering a positive learning environment - Ability to utilize creative software and digital tools to produce modern, high-quality visual and video content - Ability to track metrics, manage data in Excel/Smartsheet, and translate results into progress reports - Ability to draft compelling internal communications that drive employee action and engagement Work Environment - Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises. - This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation. #LI-Remote

Overview Position: Contact Center Specialist - Financial Aid Location: fully remote Hours: must be able to work West coast time zone (PST/MST) 2 days 11am-8pm, 3 days 8am-5pm, and one Saturday shift every 2-3 months Pay Range: $20 - $22/hr + full benefits Join Universal Technical institute as a remote Contact Center Specialist! You'll be answering general questions, scheduling student appointments, or transferring calls to a functional Financial Aid team member. This position serves as a call center representative supporting both inbound and outbound call campaigns. This position also functions as a point of contact for inquiring and enrolled students interested in attending one of Universal Tech's technical programs. This is an excellent entry-level opportunity for individuals who are detail-oriented, fast learners, and able to thrive in a fast-paced, customer-focused environment. Recent college graduates with strong learning agility and candidates from customer service, call center, hospitality, and other fast-paced customer-centric industries are encouraged to apply. No prior financial aid experience required — paid training is provided. What We Offer: - $20 - $22/hr, based on experience - Paid Training - Tuition Waiver: Tuition waiver for you AND eligible dependents (UTI and Concorde programs) - Paid Time Off: Vacation, Sick, Flexible PTO, and Holiday pay - Retirement Matching - Paid Parental Leave: 4 weeks of paid for birthing and non-birthing parents - Insurance Coverage: Competitive medical, dental, and vision plans - Pet Insurance: through ASPCA - Health Plan Enrollment: Begins the first of the month after one full month of employment Responsibilities - Handle high-volume inbound and outbound calls to support student inquiries and outreach campaigns - Respond to student questions and assess financial status - Understand and accurately address general questions regarding programs, enrollment, and financial aid - Provide clear guidance on scheduling appointments, completing processes, or transferring to the appropriate team member - Apply effective communication techniques to manage and resolve concerns professionally - Work from activity queues in Dynamics CRM - Document all interactions promptly and accurately, ensuring timely notifications to the appropriate Financial Aid personnel - Ensure quality and consistency in student messaging - Maintain a positive and professional tone across all communications - Achieve daily, weekly, and monthly contact attempt goals for both inbound and outbound campaigns. - Other duties as assigned Qualifications Education / Experience - Must have a High school diploma or GED (required) - One (1) years of customer service or call center experience (preferred) - Experience in higher education, student services, or financial aid (preferred) - Familiarity with CRM systems (e.g., Microsoft Dynamics), Zoom/Teams for video workshops and basic computer proficiency (required) Skills - Ability to use good judgment, problem-solving and decision-making skills - Ability to maintain confidentiality and manage sensitive information with discretion - Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously About Us: It’s all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy! #LI-AA1