• Attract, hire, develop and retain the best team to meet both short and long-term business goals. • Monitor performance and consistently follow up to ensure results are delivered. • Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. • Foster and maintain an inclusive and collaborative work environment. • Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality. • Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. • Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. • Identify and solve problems with sustainable solutions. • Maintain a keen awareness of the external market and competition. • Ensure stores are operating in compliance with all Gap Inc. policies and procedures.

• Manage an active vocational caseload working with individuals with a disability through the Ticket to Work Program • Provide job search assistance to beneficiaries including sending job leads, job boards, resume reviewing and/or writing, career exploration, job interviewing practice, discussing return to work barriers and resources • Manage a large volume of phone/emails/texts conversations with beneficiaries and build rapport and redirect conversation, as needed, and as appropriate • Provides on-going education to the beneficiary about the Social Security Administration Ticket-to-Work program, and encourages on-going participation including paystub submission at time of return to work • Verifying the beneficiary’s employment goal is appropriate and achievable • Support and coach the beneficiary while applying for jobs, and job retention • Assist beneficiaries in scheduling job interviews and schedule follow-up calls with beneficiaries to assess interview result • Complete Social Security forms as required • Conduct conference calls with beneficiaries and social security • Assist employed beneficiaries with workplace accommodations/disclosure or assistance finding new employment • Other duties as assigned

• Respond to outreach and answer guests' questions to secure their participation in our show • Coordinate between guests and clients, including creating prep materials, questions, and scheduling • Collaborate with content writers, editors, video producers, and graphic designers to create all episode collateral • Upload podcasts to our hosting platform and distribute them to platforms like Apple and Spotify • Upload episodes to clients' websites and other relevant platforms

• Accountable for achieving the final clinical deliverable within the time period specified in the contract with the customer • Interprets data on complex issues and makes good business decisions with support from line management • Manage all aspects of monitoring operations and quality for assigned studies