• To serve as the company’s foremost expert and growth driver for the K–12, Higher Education and Government market segments. • This person owns the end-to-end strategy for how the company wins in education and government — from understanding how schools, universities and governments specify, fund, and purchase flooring; to shaping the product portfolio, segment/industry relationships, and go-to-market/selling approaches that drive segment revenue, profit and market share growth. • Develop and maintain a comprehensive view of the education and government market — enrollment trends, facility construction and renovation cycles, funding mechanisms (state/local/federal bonds/funding), and competitive landscape • Define the company’s positioning and value proposition specifically for facilities teams and the design/specification community serving them • Define the company’s “where to play” and “how to win” strategy and execution plan • Set short and long-term segment revenue targets and growth roadmaps • Develop the sales playbook (“How to sell”) — how to navigate the buying process across facilities directors, purchasing departments, architects/specifiers, and cooperative purchasing vehicles • Partner with national and regional sales teams to build segment expertise and pipeline • Identify and develop strategic relationships with key education-focused architecture and design firms • Work with product development and marketing to ensure the portfolio meets segment specific needs — durability, acoustics, indoor air quality, budget tiers, and relevant sustainability certifications • Champion education/government-relevant innovation performance properties, ease of maintenance, moisture protection, wear, etc. • Provide voice-of-customer input from the segment back into the product roadmap • Engage with relevant industry associations (A4LE, APPA, etc) to build brand presence and credibility • Partner with marketing to develop segment-specific content, case studies, sales collateral, CEU courses for architects and specifiers, and trade show presence • Position the company as a trusted advisor on flooring in learning environments — acoustics, design, safety, and wellness • Represent the company at key education/government industry events and forums • Steward the P&L for the education/government segments • Track leading and lagging indicators • Report segment performance to senior leadership and adjust strategy accordingly

• Develop and implement the company's long-term strategy with a focus on sustainable growth. • Identify new market opportunities, product innovations and strategic partnerships. • Monitor and analyze market and competitive developments to optimally position the company. • Lead, develop and retain high-performing, cross-functional teams. • Foster a values-driven corporate culture with a strong emphasis on ownership and accountability. • Act as a coach and decision-maker to optimize collaboration and company performance. • Responsible for financial planning, forecasting and reporting. • Overall responsibility for operating results (P&L) and key performance indicators (EBITDA, ARR, MRR). • Implement strategies to increase revenue and improve efficiency. • Shape and optimize go-to-market strategy, including sales, marketing and pricing. • Implement and monitor clear performance indicators to manage revenue and sales efficiency. • Promote customer retention and sustainable revenue growth through recurring revenue. • Represent the company to internal and external stakeholders, including investors, partners and customers. • Provide regular reporting on strategic and financial developments to Everfield's Business Partner team. • Build and maintain long-term business relationships. • Continuously optimize business processes, product delivery and customer service. • Implement scalable systems and processes to support company growth. • Establish a company culture that combines operational discipline and innovation.

- Own the ILM Professional Services practice end-to-end—driving both services revenue growth and delivery excellence across implementation, configuration, training, and ongoing managed services. - Drive services sales in partnership with the Account Executive team—owning pipeline development, solution scoping, SOW and proposal development, pricing, and contract negotiation. - Build and lead the ILM professional services team; set hiring plans, performance standards, and career development paths for implementation consultants, project managers, and land management SMEs. - Serve as the senior customer point of accountability; establish executive relationships, translate business objectives into delivery roadmaps, and oversee implementations from kickoff through go-live and adoption. - Own the ILM services P&L; manage delivery governance, resource utilization, revenue forecasting, and margin performance; report results and escalations to Irth leadership. - Develop repeatable ILM service offerings, implementation playbooks, and enablement assets; partner with Product to feed customer insights back into the roadmap and keep methodology current with product capabilities. - Collaborate with Sales, Account Management, and Support to identify expansion opportunities, drive net revenue retention, and represent Irth’s ILM practice at industry events and customer advisory boards. - Performs other duties as assigned by an appropriate administrator or their representative.

• Lead complex consulting engagements focused on indirect spend, purchased services, and operational improvement initiatives for healthcare provider clients. • Analyze complex datasets, product utilization, contract performance, and national benchmarking data to identify financial value and cost reduction opportunities. • Evaluate contract penetration, market share, standardization opportunities, substitution strategies, and utilization trends to maximize contract value and client savings. • Translate analytical findings into executive-level presentations, strategic recommendations, and actionable implementation plans. • Facilitate discussions with C-suite and senior healthcare leaders to align priorities, influence decision-making, and drive value realization. • Serve as Project Lead for advisory engagements by managing scope, deliverables, timelines, priorities, and resource coordination across multiple workstreams. • Partner with clients on-site and remotely as a trusted advisor to identify, influence, and implement operational and financial improvement opportunities. • Establish strong client relationships through proactive communication, accountability, and delivery of high-quality consulting outcomes. • Support business development activities through solution design, proposal support, client presentations, and expansion opportunity identification. • Mentor consultants and contribute to capability development, knowledge sharing, and continuous improvement across the consulting practice.