Locations: Mexico City, Mex, Mexico, Ciudad de Mexico, Ciudad de Mexico Director, Software Engineering Capital One is seeking a Director of Software Engineering to lead, manage, mentor, and build extremely talented software engineering teams to deliver game changing technologies. The Director must have the ability to attract and recruit the industry's best talent, and simultaneously have the technical chops to ensure that we build compelling, customer oriented solutions in an iterative methodology. As a candidate for this role, you're able to seamlessly switch from diving deep into technology with engineers to driving high-level, strategic discussions. You are a naturally curious technologist and stay on top of emerging trends, including hands-on prototyping of nascent technologies. You are not afraid to question any existing processes and solutions, yet you display a keen sense of business value proposition and focus on the right priorities. This technology leader will be responsible for managing the cloud infrastructure of our critical platform and the underlying ecosystem of services like feature management, edge infrastructure, CI/CD pipelines, and all associated components in AWS for one of the largest and most digitally advanced financial institutions serving millions of customers across multiple lines of businesses. You thrive in working in a fast paced, technologically forward leaning environment and are not afraid to push the boundaries. You'll bring solid experience in emerging and traditional technologies such as: AWS, Java, Python, New Relic, Splunk, Datadog, Swift, Kotlin to name a few. You will: - Influence executive stakeholders - Lead, manage and grow multiple teams of software engineers and build a culture of accountability - Mentor and guide the professional and technical development of engineers on your team - Work with product leaders to define the strategy, roadmap and destination architecture - Manage a portfolio of diverse technology platforms and projects to build scalable applications that meet our customer needs - Continuously improve software engineering practices - Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies - Lead the craftsmanship, availability, resilience, and scalability of your solutions - Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community - Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity Basic Qualifications: - Advanced English fluency - Bachelor's Degree - At least 8 years experience in software development - At least 7 years experience in people management - At least 5 years of experience with AWS Preferred Qualifications: - Master's Degree - 13+ years of experience in software development - 8+ years of experience with public cloud providers (AWS, GCP) - 8+ years of experience in Agile practices - 7+ years of experience with Site Reliability Engineering (SRE) At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com (opens in new window) Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico. At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

• Manage, support, and mentor a diverse group of data engineers • Partner with the Principal Engineers and engineering leadership to guide the data architecture, scalability, and evolution of our data platform • Work closely with data science, business intelligence, and product teams to align data solutions with business objectives, balancing technical investments with business priorities • Identify, resolve, or escalate roadblocks and risks that threaten team deliverables and goals, seeking additional context or direction when needed • Drive each team member toward their career goals through clear milestones, transparent feedback, and a culture of open communication that sets them up for success • Translating data concepts and requirements into architecture decisions and technical implementation strategies • Provide technical input on data pipeline design, data modeling, and technology selections • Contribute hands-on technical work during peak periods to support the team and maintain technical credibility • Establish best practices for data pipeline architecture, data quality, and performance optimization • Runs cross functional working groups to deliver on larger company objectives • Participate in domain standups, weekly 1:1s, team collaborations, biweekly demos, and biweekly retros • Share your knowledge within the data engineering team and with others in the company (e.g., engineering all-hands, engineering learning hour, domain meetings) • Partner closely with the management team, HR, and Recruiting to attract, recruit, and develop a diverse team of high-quality data engineers

**You will be responsible for: ** **1. Drive Marketplace and Payments alignment & outcomes** - Co-own and drive outcomes with the Head of Product, setting clear, outcome-focused goals. Support teams in exploring the problem space, applying engineering judgment to shape pragmatic solutions, slicing thin and making timely decisions that shorten feedback loops, improve speed to market, strengthen customer and venue value, and deliver measurable business impact. **2. Technical direction & scaling practices** - Set the technical direction for the Marketplace and Payments areas together with architects and engineers. Use guilds as the primary mechanism to shape and scale technical direction and practices, raising the bar on reliability, maintainability, performance and security so teams can move fast with confidence. Drive consistency across Marketplace and Payments teams and alignment with other areas through shared principles, guardrails and learning. **3. Develop strong leaders and teams** - Deliberately grow engineering managers and senior individual contributors within Marketplace and Payments. Ensure teams are planned and staffed with the right skills to deliver effectively today and as the area's needs evolve. Own hiring, succession planning and talent development for the area, while coaching leaders to be effective people leaders, technical decision-makers and area-level owners who help teams move forward. **4. Improve developer experience and enable delivery** - Remove organisational and technical barriers that slow Marketplace and Payments teams down, reduce toil and improve day-to-day delivery. Partner closely with Platform to evolve shared foundations for CI/CD, observability and operational excellence. Drive responsible use of AI tooling to increase productivity and shorten feedback loops, while strengthening quality, security and incident management so teams can deliver and operate with confidence. **5. Inclusive Product Engineering culture** - Champion inclusivity, transparency and continuous improvement across Product, Design and Engineering as equal partners in delivery. Reinforce shared values and ways of working, ensuring consistency across Product Engineering while enabling Marketplace and Payments teams to collaborate effectively and move fast. **6. Strategic thinking and focus** - Support teams in focusing on Now, shaping Next and setting clear ambition for Later within their domains. Work closely with executive sponsors on company objectives to translate strategy into clear, area-level priorities. Provide teams with the clarity and protection needed to stay focused, balancing business needs with technical and team health and helping teams navigate trade-offs while maintaining delivery momentum. **7. Product Engineering as part of the company** - Build strong, trust-based collaboration across Treatwell so Marketplace and Payments Product Engineering areas operate as an integral part of a product-led organisation. Work closely with Commercial, Customer Support and Group Functions to shape priorities together, surface trade-offs early and solve shared problems. Enable teams to focus on what matters, move faster and deliver value end to end for customers and venues.

• Lead software development teams and other engineering leaders • Plan and propose new solutions together with the team • Collaborate with product and design teams on the definition of new features • Create and maintain service documentation • Improve the team's delivery maturity and capacity