Treatwell

**You will be responsible for: ** **1. Drive Marketplace and Payments alignment & outcomes** - Co-own and drive outcomes with the Head of Product, setting clear, outcome-focused goals. Support teams in exploring the problem space, applying engineering judgment to shape pragmatic solutions, slicing thin and making timely decisions that shorten feedback loops, improve speed to market, strengthen customer and venue value, and deliver measurable business impact. **2. Technical direction & scaling practices** - Set the technical direction for the Marketplace and Payments areas together with architects and engineers. Use guilds as the primary mechanism to shape and scale technical direction and practices, raising the bar on reliability, maintainability, performance and security so teams can move fast with confidence. Drive consistency across Marketplace and Payments teams and alignment with other areas through shared principles, guardrails and learning. **3. Develop strong leaders and teams** - Deliberately grow engineering managers and senior individual contributors within Marketplace and Payments. Ensure teams are planned and staffed with the right skills to deliver effectively today and as the area's needs evolve. Own hiring, succession planning and talent development for the area, while coaching leaders to be effective people leaders, technical decision-makers and area-level owners who help teams move forward. **4. Improve developer experience and enable delivery** - Remove organisational and technical barriers that slow Marketplace and Payments teams down, reduce toil and improve day-to-day delivery. Partner closely with Platform to evolve shared foundations for CI/CD, observability and operational excellence. Drive responsible use of AI tooling to increase productivity and shorten feedback loops, while strengthening quality, security and incident management so teams can deliver and operate with confidence. **5. Inclusive Product Engineering culture** - Champion inclusivity, transparency and continuous improvement across Product, Design and Engineering as equal partners in delivery. Reinforce shared values and ways of working, ensuring consistency across Product Engineering while enabling Marketplace and Payments teams to collaborate effectively and move fast. **6. Strategic thinking and focus** - Support teams in focusing on Now, shaping Next and setting clear ambition for Later within their domains. Work closely with executive sponsors on company objectives to translate strategy into clear, area-level priorities. Provide teams with the clarity and protection needed to stay focused, balancing business needs with technical and team health and helping teams navigate trade-offs while maintaining delivery momentum. **7. Product Engineering as part of the company** - Build strong, trust-based collaboration across Treatwell so Marketplace and Payments Product Engineering areas operate as an integral part of a product-led organisation. Work closely with Commercial, Customer Support and Group Functions to shape priorities together, surface trade-offs early and solve shared problems. Enable teams to focus on what matters, move faster and deliver value end to end for customers and venues.

• Build an automation framework from scratch, starting with API-level coverage of critical end-to-end happy path flows, the ones that must never break in a product shipping multiple times a day. • Mentor QA team members into more technical and structured testing practice. • Work with developers to build shared ownership of quality across engineering: encourage better unit testing, help them understand what good coverage looks like, and shift quality from a QA concern to a team habit. • Run exploratory testing to surface edge cases and failure modes that specs don't anticipate. • Own feature aftercare: monitor releases in production, track stability, and drive continuous improvement from what you find. • Identify gaps that developers and PMs miss and bring them to the table early, contributing to product decisions throughout the cycle, not just at the end. • Track QA metrics that matter, bug detection rate, release confidence, post-release defect counts, and own the narrative around what they mean for the product.

Role Description We are looking for a senior QA engineer who is passionate about quality as a team discipline: someone who builds automation foundations, runs effective exploratory testing, and shifts how the people around them think about quality, not just how they personally test. - Build an automation framework from scratch, starting with API-level coverage of critical end-to-end happy path flows, the ones that must never break in a product shipping multiple times a day. - Mentor QA team members into more technical and structured testing practice. - Work with developers to build shared ownership of quality across engineering: encourage better unit testing, help them understand what good coverage looks like, and shift quality from a QA concern to a team habit. - Run exploratory testing to surface edge cases and failure modes that specs don't anticipate. - Own feature aftercare: monitor releases in production, track stability, and drive continuous improvement from what you find. - Identify gaps that developers and PMs miss and bring them to the table early, contributing to product decisions throughout the cycle, not just at the end. - Track QA metrics that matter, bug detection rate, release confidence, post-release defect counts, and own the narrative around what they mean for the product. Qualifications - 5+ years of QA experience with hands-on automation work and structured manual and exploratory testing. - Experience building automation frameworks, not just using them. - Fluent in at least one programming language and capable of making and defending tooling decisions. - Ability to shift how a team thinks about testing and actively build a quality culture. - Influence without authority and bring developers, designers, and product closer to quality. - Articulate risks clearly to engineers, PMs, and non-technical stakeholders. - Desire to make the people around you better and demonstrate patience in doing so. Requirements - Experience with observability and monitoring tools, particularly Datadog. - Experience working across web, mobile, and API surfaces in a single product. - Experience with SQL for data validation, debugging, and exploratory testing. Benefits - 28-days holiday, plus bank holidays. - Monthly €40 Treatwell vouchers. - Mental health support through our partnership with Plumm. - Growth funds for you to develop and grow with your team.

Role Description We are looking for a Head of Engineering for the Marketplace and Payments areas at Treatwell. In this role, you will lead and grow multiple cross-functional Product Engineering teams within Marketplace and Payments, working closely with Product and Design to build experiences that connect customers and venues at scale. You set clear directions and enable teams to operate with strong ownership, autonomy, and pace. You ensure alignment across Marketplace and Payments and consistency in engineering practices, while keeping decisions close to the work and actively removing friction. You will be responsible for: - Drive Marketplace and Payments alignment & outcomes: - Co-own and drive outcomes with the Head of Product, setting clear, outcome-focused goals. - Support teams in exploring the problem space, applying engineering judgment to shape pragmatic solutions. - Slicing thin and making timely decisions that shorten feedback loops, improve speed to market, strengthen customer and venue value, and deliver measurable business impact. - Technical direction & scaling practices: - Set the technical direction for the Marketplace and Payments areas together with architects and engineers. - Use guilds as the primary mechanism to shape and scale technical direction and practices. - Drive consistency across Marketplace and Payments teams and alignment with other areas through shared principles, guardrails and learning. - Develop strong leaders and teams: - Deliberately grow engineering managers and senior individual contributors within Marketplace and Payments. - Ensure teams are planned and staffed with the right skills to deliver effectively today and as the area's needs evolve. - Own hiring, succession planning and talent development for the area. - Improve developer experience and enable delivery: - Remove organisational and technical barriers that slow Marketplace and Payments teams down. - Partner closely with Platform to evolve shared foundations for CI/CD, observability and operational excellence. - Drive responsible use of AI tooling to increase productivity and shorten feedback loops. - Inclusive Product Engineering culture: - Champion inclusivity, transparency and continuous improvement across Product, Design and Engineering. - Reinforce shared values and ways of working, ensuring consistency across Product Engineering. - Strategic thinking and focus: - Support teams in focusing on Now, shaping Next and setting clear ambition for Later within their domains. - Work closely with executive sponsors on company objectives to translate strategy into clear, area-level priorities. - Product Engineering as part of the company: - Build strong, trust-based collaboration across Treatwell. - Work closely with Commercial, Customer Support and Group Functions to shape priorities together. Qualifications - Experienced leader of leaders, guiding multiple teams. - Confident and effective at aligning priorities and communicating trade-offs. - Thrive in environments balancing execution, strategy, and people leadership. - Comfortable shaping technical direction at a high level. - Adept at bridging the gap between technical and non-technical partners. - Strategic thinker who balances pragmatism with ambition. - Fluent English speaker; any other European language is a plus. - Based in any city of the UK, Spain or Italy, with the right to work in those locations. Requirements - Experience in leading engineering teams. - Strong technical background in software development. - Proven track record of delivering successful engineering projects. - Ability to coach and mentor engineering managers and teams. Benefits - 28 working days holiday, plus local bank holidays. - Monthly £/€40 Treatwell vouchers. - Mental health support through our partnership with Open-Up. - 100% remote position with flexible working. - Market-specific benefits discussed in the interview process. Company Description Hi, we’re Treatwell. Nice to meet you. We’re a team of 700 passionate and brilliantly talented people across Europe. We’re the industry’s smartest salon management software, all connected to Europe’s leading bookings platform, working with over 50,000 salon partners across 13 countries, processing over 8 million bookings every month. We’re on an exciting journey to digitally revolutionise the hair and beauty community.

• Lead the Frontend Guild • Make the guild a space engineers genuinely want to participate in — one that surfaces real problems, shares knowledge, and produces outputs (standards, patterns, tooling choices, ADRs) that teams actually use. • Treat the guild as your most powerful lever — when it’s working well, it multiplies your impact far beyond what you could achieve alone. • Set technical direction and maintain quality • Own the frontend technical direction for your vertical. • Define guardrails and standards that give teams speed and confidence, not ones that slow them down. • Stay close to architectural and technical decisions across teams. • Make sure technical debt and risks are visible and actively managed. • Drive initiatives that make consistent, measurable progress. • Define what “healthy” looks like for frontend systems — instrumentation standards, alerting principles, SLO patterns — so reliability is a first-class concern, not an afterthought. • Work with Engineering Managers and the Head of Engineering to ensure technical work is prioritised alongside product work. • Build relationships and grow the people around you • Take the time to understand each team — how they work, what they’re dealing with, and where their strengths lie. • Know which teams can operate autonomously within the guardrails and which need more active coaching, and invest your time accordingly. • Actively mentor engineers in your vertical, helping them grow their technical scope and develop the habit of thinking beyond their immediate team. • Foster a culture of curiosity, craft and continuous improvement — not just in the guild, but in the day-to-day rhythm of the teams you work with. • Bridge engineering and the wider organisation • Communicate technical trade-offs, risks and decisions clearly to non-technical partners — in terms of impact, not implementation detail. • Work with Engineering Managers to keep technical health and delivery in balance. • You’re not downstream of product direction — you help shape it.

Role Description As Frontend Tech Lead, you sit at the intersection of technical leadership and people leadership. Your job is not to make every decision, but to create the conditions in which good decisions get made consistently — across teams, across codebases, and across the organisation. Our frontend stack is a mix of legacy and modern technologies: - Originally grew as a Backbone-based product, served through Node/Express with EJS templates. - Actively migrating toward a more modern React and TypeScript architecture. - Most new development happens in the modern React/TypeScript stack — React Query, Storybook, Jest, Cypress. - Some work still involves the legacy Backbone codebase and the integration layer between old and new. You will be responsible for: - Leading the Frontend Guild. - Setting technical direction and maintaining quality. - Building relationships and growing the people around you. - Bridging engineering and the wider organisation. Qualifications - 10+ years of software development experience. - Deep expertise in modern web frontend technologies. - Experience operating across teams and codebases. - Natural builder of trust. - Excellent English communication skills. - Ability to hold technical depth and organisational breadth. Requirements - Experience setting technical direction and defining standards. - Ability to adapt leadership style to the situation. - Experience mentoring engineers and fostering a culture of curiosity and continuous improvement. - Ability to communicate technical trade-offs to non-technical partners. Benefits - 28-days holiday, plus bank holidays. - Monthly €40 Treatwell vouchers. - Mental health support through our partnership with Plumm. - Growth funds for personal development.

**You will be responsible for:** - Collaborating with your data peers and business teams to understand their needs and build data products that surface performance insights and drive action - Modelling core data assets using SQL, DBT, Python and LookML - Supporting the development of Machine Learning models using Python and AWS SageMaker - Contributing to the strategy and design of data models and the data warehouse - Supporting the discovery and integration of new data sources (OLTP, APIs, S3) - Empowering analysts and business users through conversational analytics, self-serve tooling, education, and documentation - Defining and managing data quality, documentation, observability, and governance of core data models - Managing data exposures in Looker, ensuring smooth and reliable delivery of data to the business - Automating repetitive analyses and tasks wherever possible - Investigating and proposing solutions for data warehouse issues arising from daily query processing and end-user needs - Fostering a data-driven culture across the organisation

We're looking for a Senior Data Analytics Engineer to join our passionate and diverse Data Team. Treatwell is an organisation built on data, and we're just getting started. In this role, you'll be instrumental in shaping our future by ensuring our data models and analytical capabilities keep pace with the rapid growth of our business. As part of the Data Domain Team, you'll take end-to-end ownership of data products that empower analysts, product managers, and business stakeholders with meaningful insights. You'll work closely with teams across the business, translating their needs into reliable, well-structured data assets. You'll bring strong expertise in SQL, Python, and data model design to deliver the right data in the best format through self-serve and Machine Learning-enabled tools. We work with open-source platforms including DBT, Airbyte, Docker, GitLab, SageMaker, and Airflow. Our services run on AWS, including Redshift, ECS, Lambda, Cloudwatch, S3, EMR, and EC2, alongside third-party tools like Fivetran, Monte Carlo, Looker, JIRA, and Slack. We're also at an exciting point in our data journey with plans to modernise our data stack and transition to a Lakehouse architecture. This is a great opportunity to help shape the direction of how we store, model, and access data at Treatwell. You will be responsible for: - Collaborating with your data peers and business teams to understand their needs and build data products that surface performance insights and drive action - Modelling core data assets using SQL, DBT, Python and LookML - Supporting the development of Machine Learning models using Python and AWS SageMaker - Contributing to the strategy and design of data models and the data warehouse - Supporting the discovery and integration of new data sources (OLTP, APIs, S3) - Empowering analysts and business users through conversational analytics, self-serve tooling, education, and documentation - Defining and managing data quality, documentation, observability, and governance of core data models - Managing data exposures in Looker, ensuring smooth and reliable delivery of data to the business - Automating repetitive analyses and tasks wherever possible - Investigating and proposing solutions for data warehouse issues arising from daily query processing and end-user needs - Fostering a data-driven culture across the organisation

We're looking for a Senior Data Analytics Engineer to join our passionate and diverse Data Team. Treatwell is an organisation built on data, and we're just getting started. In this role, you'll be instrumental in shaping our future by ensuring our data models and analytical capabilities keep pace with the rapid growth of our business. As part of the Data Domain Team, you'll take end-to-end ownership of data products that empower analysts, product managers, and business stakeholders with meaningful insights. You'll work closely with teams across the business, translating their needs into reliable, well-structured data assets. You'll bring strong expertise in SQL, Python, and data model design to deliver the right data in the best format through self-serve and Machine Learning-enabled tools. We work with open-source platforms including DBT, Airbyte, Docker, GitLab, SageMaker, and Airflow. Our services run on AWS, including Redshift, ECS, Lambda, Cloudwatch, S3, EMR, and EC2, alongside third-party tools like Fivetran, Monte Carlo, Looker, JIRA, and Slack. We're also at an exciting point in our data journey with plans to modernise our data stack and transition to a Lakehouse architecture. This is a great opportunity to help shape the direction of how we store, model, and access data at Treatwell. You will be responsible for: - Collaborating with your data peers and business teams to understand their needs and build data products that surface performance insights and drive action - Modelling core data assets using SQL, DBT, Python and LookML - Supporting the development of Machine Learning models using Python and AWS SageMaker - Contributing to the strategy and design of data models and the data warehouse - Supporting the discovery and integration of new data sources (OLTP, APIs, S3) - Empowering analysts and business users through conversational analytics, self-serve tooling, education, and documentation - Defining and managing data quality, documentation, observability, and governance of core data models - Managing data exposures in Looker, ensuring smooth and reliable delivery of data to the business - Automating repetitive analyses and tasks wherever possible - Investigating and proposing solutions for data warehouse issues arising from daily query processing and end-user needs - Fostering a data-driven culture across the organisation

• Neue Partner entdecken: Nutze deine Kreativität und digitalen Skills, um über verschiedene Kanäle (TikTok, Instagram, Google) potenzielle Beauty-Salons zu finden • Beziehungen aufbauen: Überzeuge mit deiner Kommunikationsstärke am Telefon und bei persönlichen Besuchen - dein Charme öffnet Türen! • Produkt-Champion: Präsentiere unsere SaaS-Lösung und den Treatwell-Marktplatz so, dass die Vorteile für jeden Salon klar erkennbar sind • Abschluss-Künstler: Führe Verhandlungen souverän zum erfolgreichen Vertragsabschluss und feiere jeden Deal • Strukturierte Arbeitsweise: Dokumentiere präzise deine Aktivitäten in Salesforce und halte deine Pipeline stets im Blick • Zielorientierung: Gewinne mindestens 10 neue Salonpartner pro Monat und maximiere dabei deine Provision