Role Description Level Agency is looking for a detail-driven, curious, and energized Account Coordinator ready to support high-impact digital marketing campaigns. You’ll be part of a collaborative, fast-moving team that blends performance, precision, and client partnership. This is a role for someone who’s ready to learn fast, stay organized, and use every tool (including AI) to make work smarter—not just harder. This role is ideal for someone who wants to: - Track projects, manage timelines, and organize client deliverables - Take clear, actionable notes during client and internal meetings - Assist with campaign pacing and retainer tracking - Communicate with clients to share updates and gather feedback - Learn the basics of key platforms (Google Ads, Meta, LinkedIn Ads, HubSpot, etc.) to support strategy and execution - Create and compile data reports with guidance from the media team - Support the team in identifying account growth opportunities - Stay on top of performance marketing trends and best practices - Collaborate closely with internal teams to ensure work aligns with client goals - Complete relevant certifications and training to deepen your knowledge Qualifications - 1–2 years of experience in a digital agency or performance marketing setting - Basic understanding of paid advertising platforms (Google, Meta, LinkedIn, etc.) - Strong verbal and written communication skills - Exceptional organization and time management skills - Proficiency in Google Suite (Sheets, Docs, Slides) - Enthusiasm for learning and growing in a digital marketing career - Comfort working with cross-functional teams in a fast-paced, remote environment Requirements - Exposure to tools like Google Analytics, HubSpot, or ClickUp - Familiarity with Looker Studio or similar reporting tools - Some hands-on experience with campaign reporting or QA - Understanding of project coordination in a client-facing environment Benefits - Fully remote across the U.S. & Canada, plus monthly WFH stipend and Summer Fridays - Generous time off, including unlimited PTO (U.S.), competitive vacation (Canada), and parental/family leave options - Comprehensive health benefits, mental health support, and company-paid disability & life coverage - Employer retirement contributions (401(k) in the U.S., RRSP match in Canada) - Quarterly performance reviews and career advancement opportunities

• Own a defined territory and serve as the primary growth contact for those accounts • Execute structured quarterly outreach cadence (email + call) across assigned accounts — focusing on revenue opportunities, increasing feature adoption, and stabilizing business health. • Balance relationship building with revenue-driving conversations—understanding when to nurture and when to close • Drive expansion within your portfolio through structured, repeatable outreach • Reduce silent churn across your territory by proactively identifying at-risk signals through quarterly engagement and feature adoption gaps • Use trigger-based insights (feature gaps, processing volume, member growth, etc.)

Role Description The Endocrine Account Manager role is a high-impact position that is critically important to BridgeBio’s success. The launch of Encaleret will introduce a first-in-class drug for ADH1, or autosomal dominant hypocalcemia type 1, a rare endocrine disease. They will be patient champions with exceptional business and clinical acumen to execute product launches with sustained excellence. Responsibilities include: - Meeting and/or exceeding sales goals in an assigned territory by developing, implementing, and executing an integrated territory business plan encompassing key customer targets. - Demonstrating subject matter expertise concerning scientific and clinical information for Encaleret. - Taking a customer-centric approach and engaging customers in clinically relevant discussions utilizing approved materials. - Effectively analyzing sales and targeting data to identify opportunities for business growth or areas of concern in their territory. - Being responsible for territory business planning and execution of key company initiatives. - Adhering to company guidelines and demonstrating honesty, integrity, trust, respect, and accountability. - Exhibiting compliant partnership with Medical Science Liaisons, Field Reimbursement, Patient Access, HUB, and other key cross-functional team members. - Developing and implementing a dynamic territory business plan by analyzing the ADH1 market in their territory. - Anticipating potential business challenges, adjusting priorities as needed, and developing solutions to address challenges. - Maintaining an exceptional level of proficiency in selling skills, clinical, market and product knowledge. - Collaborating with peers and company personnel to ensure corporate objectives and initiatives are achieved. - Effectively planning and organizing schedule to ensure maximum efficiency. - Acting as an ambassador on behalf of BridgeBio, presenting a professional image. - Ensuring that all activities are following applicable regulations, compliance and Pharma guidelines. Qualifications - 8-10 years of successful experience in the pharmaceutical industry and 4+ years in Endocrine Disease and/or Nephrology required. - Rare disease experience is highly preferred. - BS/BA Required, MBA Preferred but not required. - Product/indication launch experience. - Strong leadership, planning and organization, analytics, business acumen, decision making and problem-solving skills. - Ability to prioritize and execute on plan. - Proven leadership skills with a history of holding oneself to a high level of accountability. - Ability to influence without authority, internally as well as externally. - Excellent written and oral communication skills. - Excellent skills in using remote technology and AI to engage with customers and analyze business opportunities. - Adherence to BridgeBio’s high ethical standards. - Large geographies. Significant travel will be required. Requirements - Competitive Mindset. - Business Acumen & Results Orientation. - Resilience & Confidence. - Customer Focus. - Build Trusting Relationships. - Clinical Acumen & Learning Agility. - Influence with Impact. - Teamwork and Coordination. Benefits - Market-leading compensation. - 401(k) with employer match. - Employee Stock Purchase Program (ESPP). - Pre-tax commuter benefits (transit and parking). - Referral bonus for hired candidates. - Subsidized lunch and parking on in-office days. - 100% employer-paid medical, dental, and vision premiums for you and your dependents. - Health Savings Account (HSA) with annual employer contributions. - Flexible Spending Accounts (FSA). - Fertility & family-forming benefits. - Expanded mental health support (therapy and coaching resources). - Hybrid work model with flexibility. - Flexible, “take-what-you-need” paid time off and company-paid holidays. - Comprehensive paid medical and parental leave to care for yourself and your family. - Career pathing through regular feedback, continuous education and professional development programs. - Celebration of strong performance with financial rewards, peer-to-peer recognition, and growth opportunities.

Job Title: Account Management Representative – Bilingual Spanish-Speaking Location: Washington Full-time Job Description: Location: Washington Wage Range: $22.50 - $26.50/hour Help Businesses Thrive Through Trust & Connection At Better Business Bureau Great West + Pacific, we believe trust is the foundation of every successful business relationship. We help businesses grow with confidence by providing support, credibility, and meaningful connections within their communities. We’re looking for an energetic, people-focused, bilingual professional who enjoys building relationships, solving problems, and helping businesses succeed. If you love connecting with people, thrive in a collaborative environment, and are passionate about making a positive impact in both English and Spanish, we’d love to meet you. What You’ll Be Doing As our Account Management Representative, you’ll support Accredited Businesses throughout their BBB journey while serving as our primary Spanish-language point of contact across the organization. You’ll help businesses navigate resources, answer questions, build confidence in their accreditation, and create positive experiences every step of the way. This is more than a customer service role, it’s an opportunity to become a trusted partner, community connector, and advocate for businesses. - Build strong relationships with Accredited Businesses through calls, emails, and proactive outreach in both English and Spanish - Support onboarding, engagement, renewals, and ongoing success for assigned business accounts - Serve as BBB’s primary Spanish-speaking support resource for businesses across departments - Translate and interpret communications to help Spanish-speaking businesses fully understand BBB programs, billing, policies, and processes - Partner with internal teams like Billing, Resolutions, and Customer Success to support bilingual communication needs - Attend local networking events, community activities, and business outreach opportunities - Support relationships with Hispanic chambers, Spanish-language organizations, and community partners - Maintain organized and accurate CRM documentation and account updates - Identify ways to improve the experience for Spanish-speaking Accredited Businesses - Bring positivity, professionalism, and care to every interaction What We’re Looking For - Professional fluency in both written and spoken English and Spanish are required - Someone who genuinely enjoys helping people and building relationships - Strong communication skills with confidence speaking to business owners and internal teams - Organized, detail-oriented, and comfortable juggling multiple priorities - Comfortable learning new systems and technology platforms - Experience in customer service, client support, account management, or administrative work is preferred - CRM experience and familiarity with Microsoft Office tools is a plus - A proactive, collaborative, and positive mindset Why You’ll Love Working at BBB We believe in supporting our employees just as much as we support the businesses we serve. You’ll join a mission-driven team that values collaboration, growth, and community impact. - Mission-driven culture focused on trust and integrity - Supportive, collaborative, and people-first environment - Medical, Dental, and Vision insurance options - 100% employer-paid life and long-term disability insurance - 401(k) with company match - Paid holidays, PTO, and your birthday off with pay - Professional development and growth opportunities - Flexibility to work remotely while engaging with your local business community At BBB, we embrace diversity and strive to create an inclusive environment that allows all team members to thrive. We foster a culture in which our differences are celebrated; our differences are what makes us a Better Business! We are proud to be an Equal Employment Opportunity. We will not discriminate based on race, color, gender, gender identity, religion, sexual orientation, national origin, age, marital status, disability status, citizenship status, veteran status, or any other characteristic prohibited by Local, State, or Federal law. Discrimination, retaliation, or harassment based upon any of these factors is inconsistent with our core values and will not be tolerated. Ready to join the team and show off your skills? Please apply now to join BBB's team, and let's create workplace magic together!