Role Description The Endocrine Account Manager role is a high-impact position that is critically important to BridgeBio’s success. The launch of Encaleret will introduce a first-in-class drug for ADH1, or autosomal dominant hypocalcemia type 1, a rare endocrine disease. They will be patient champions with exceptional business and clinical acumen to execute product launches with sustained excellence. Responsibilities include: - Meeting and/or exceeding sales goals in an assigned territory by developing, implementing, and executing an integrated territory business plan encompassing key customer targets. - Demonstrating subject matter expertise concerning scientific and clinical information for Encaleret. - Taking a customer-centric approach and engaging customers in clinically relevant discussions utilizing approved materials. - Effectively analyzing sales and targeting data to identify opportunities for business growth or areas of concern in their territory. - Being responsible for territory business planning and execution of key company initiatives. - Adhering to company guidelines and demonstrating honesty, integrity, trust, respect, and accountability. - Exhibiting compliant partnership with Medical Science Liaisons, Field Reimbursement, Patient Access, HUB, and other key cross-functional team members. - Developing and implementing a dynamic territory business plan by analyzing the ADH1 market in their territory. - Anticipating potential business challenges, adjusting priorities as needed, and developing solutions to address challenges. - Maintaining an exceptional level of proficiency in selling skills, clinical, market and product knowledge. - Collaborating with peers and company personnel to ensure corporate objectives and initiatives are achieved. - Effectively planning and organizing schedule to ensure maximum efficiency. - Acting as an ambassador on behalf of BridgeBio, presenting a professional image. - Ensuring that all activities are following applicable regulations, compliance and Pharma guidelines. Qualifications - 8-10 years of successful experience in the pharmaceutical industry and 4+ years in Endocrine Disease and/or Nephrology required. - Rare disease experience is highly preferred. - BS/BA Required, MBA Preferred but not required. - Product/indication launch experience. - Strong leadership, planning and organization, analytics, business acumen, decision making and problem-solving skills. - Ability to prioritize and execute on plan. - Proven leadership skills with a history of holding oneself to a high level of accountability. - Ability to influence without authority, internally as well as externally. - Excellent written and oral communication skills. - Excellent skills in using remote technology and AI to engage with customers and analyze business opportunities. - Adherence to BridgeBio’s high ethical standards. - Large geographies. Significant travel will be required. Requirements - Competitive Mindset. - Business Acumen & Results Orientation. - Resilience & Confidence. - Customer Focus. - Build Trusting Relationships. - Clinical Acumen & Learning Agility. - Influence with Impact. - Teamwork and Coordination. Benefits - Market-leading compensation. - 401(k) with employer match. - Employee Stock Purchase Program (ESPP). - Pre-tax commuter benefits (transit and parking). - Referral bonus for hired candidates. - Subsidized lunch and parking on in-office days. - 100% employer-paid medical, dental, and vision premiums for you and your dependents. - Health Savings Account (HSA) with annual employer contributions. - Flexible Spending Accounts (FSA). - Fertility & family-forming benefits. - Expanded mental health support (therapy and coaching resources). - Hybrid work model with flexibility. - Flexible, “take-what-you-need” paid time off and company-paid holidays. - Comprehensive paid medical and parental leave to care for yourself and your family. - Career pathing through regular feedback, continuous education and professional development programs. - Celebration of strong performance with financial rewards, peer-to-peer recognition, and growth opportunities.

Job Title: Account Management Representative – Bilingual Spanish-Speaking Location: Washington Full-time Job Description: Location: Washington Wage Range: $22.50 - $26.50/hour Help Businesses Thrive Through Trust & Connection At Better Business Bureau Great West + Pacific, we believe trust is the foundation of every successful business relationship. We help businesses grow with confidence by providing support, credibility, and meaningful connections within their communities. We’re looking for an energetic, people-focused, bilingual professional who enjoys building relationships, solving problems, and helping businesses succeed. If you love connecting with people, thrive in a collaborative environment, and are passionate about making a positive impact in both English and Spanish, we’d love to meet you. What You’ll Be Doing As our Account Management Representative, you’ll support Accredited Businesses throughout their BBB journey while serving as our primary Spanish-language point of contact across the organization. You’ll help businesses navigate resources, answer questions, build confidence in their accreditation, and create positive experiences every step of the way. This is more than a customer service role, it’s an opportunity to become a trusted partner, community connector, and advocate for businesses. - Build strong relationships with Accredited Businesses through calls, emails, and proactive outreach in both English and Spanish - Support onboarding, engagement, renewals, and ongoing success for assigned business accounts - Serve as BBB’s primary Spanish-speaking support resource for businesses across departments - Translate and interpret communications to help Spanish-speaking businesses fully understand BBB programs, billing, policies, and processes - Partner with internal teams like Billing, Resolutions, and Customer Success to support bilingual communication needs - Attend local networking events, community activities, and business outreach opportunities - Support relationships with Hispanic chambers, Spanish-language organizations, and community partners - Maintain organized and accurate CRM documentation and account updates - Identify ways to improve the experience for Spanish-speaking Accredited Businesses - Bring positivity, professionalism, and care to every interaction What We’re Looking For - Professional fluency in both written and spoken English and Spanish are required - Someone who genuinely enjoys helping people and building relationships - Strong communication skills with confidence speaking to business owners and internal teams - Organized, detail-oriented, and comfortable juggling multiple priorities - Comfortable learning new systems and technology platforms - Experience in customer service, client support, account management, or administrative work is preferred - CRM experience and familiarity with Microsoft Office tools is a plus - A proactive, collaborative, and positive mindset Why You’ll Love Working at BBB We believe in supporting our employees just as much as we support the businesses we serve. You’ll join a mission-driven team that values collaboration, growth, and community impact. - Mission-driven culture focused on trust and integrity - Supportive, collaborative, and people-first environment - Medical, Dental, and Vision insurance options - 100% employer-paid life and long-term disability insurance - 401(k) with company match - Paid holidays, PTO, and your birthday off with pay - Professional development and growth opportunities - Flexibility to work remotely while engaging with your local business community At BBB, we embrace diversity and strive to create an inclusive environment that allows all team members to thrive. We foster a culture in which our differences are celebrated; our differences are what makes us a Better Business! We are proud to be an Equal Employment Opportunity. We will not discriminate based on race, color, gender, gender identity, religion, sexual orientation, national origin, age, marital status, disability status, citizenship status, veteran status, or any other characteristic prohibited by Local, State, or Federal law. Discrimination, retaliation, or harassment based upon any of these factors is inconsistent with our core values and will not be tolerated. Ready to join the team and show off your skills? Please apply now to join BBB's team, and let's create workplace magic together!

• Be the primary point of contact for our customers, attending to day-to-day and 'big picture' problems and opportunities and helping maximize the customer's ROI in Sardine • Build a thorough understanding of our product, technology, and strategy and be able to message these succinctly to customers. • Translate complex product and technology problems into simple and actionable solutions. Be able to manage the solution process both internally and externally. • Speak knowledgeably and advise on best practices relating to fraud and compliance • Build, monitor, and communicate KPIs to clients. • Provide strategic analysis and critical thinking as we plan long-term expansion. • Work with Sardine's risk analytics teams to proactively solve new fraud typologies and actively communicate findings to customers.

• Thrive in a supportive but independent workplace with the opportunity to grow as our organisation grows • Carry a revenue quota to meet or exceed sales targets within assigned accounts • Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts • Communicate with French and English speaking customers, both verbally and in writing • Work with clients to negotiate contract renewals, cross-sells and upsells • Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews • Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals • Advise customers on best practices for securing and protecting their business against password related breaches • Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle • Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers • Understand and navigate account procurement practices to negotiate licensing contracts • Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space • Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc. • Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert • Drive customer advocacy in the form of references, referrals, and case studies • Perform data-driven reviews and analysis on customer portfolio to prioritise opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas • Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives • Contribute towards the development of a strong team environment by upholding high work standards • Jump at opportunities to go the extra mile to ensure our customers are supported and successful!