• Be the primary point of contact for our customers, attending to day-to-day and 'big picture' problems and opportunities and helping maximize the customer's ROI in Sardine • Build a thorough understanding of our product, technology, and strategy and be able to message these succinctly to customers. • Translate complex product and technology problems into simple and actionable solutions. Be able to manage the solution process both internally and externally. • Speak knowledgeably and advise on best practices relating to fraud and compliance • Build, monitor, and communicate KPIs to clients. • Provide strategic analysis and critical thinking as we plan long-term expansion. • Work with Sardine's risk analytics teams to proactively solve new fraud typologies and actively communicate findings to customers.

• Thrive in a supportive but independent workplace with the opportunity to grow as our organisation grows • Carry a revenue quota to meet or exceed sales targets within assigned accounts • Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts • Communicate with French and English speaking customers, both verbally and in writing • Work with clients to negotiate contract renewals, cross-sells and upsells • Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews • Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals • Advise customers on best practices for securing and protecting their business against password related breaches • Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle • Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers • Understand and navigate account procurement practices to negotiate licensing contracts • Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space • Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc. • Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert • Drive customer advocacy in the form of references, referrals, and case studies • Perform data-driven reviews and analysis on customer portfolio to prioritise opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas • Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives • Contribute towards the development of a strong team environment by upholding high work standards • Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

• Thrive in a supportive but independent workplace with the opportunity to grow as our organisation grows • Carry a revenue quota to meet or exceed sales targets within assigned accounts • Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts • Communicate with German and English speaking customers, both verbally and in writing • Work with clients to negotiate contract renewals, cross-sells and upsells • Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews • Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals • Advise customers on best practices for securing and protecting their business against password related breaches • Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle • Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers • Understand and navigate account procurement practices to negotiate licensing contracts • Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space • Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc. • Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert • Drive customer advocacy in the form of references, referrals, and case studies • Perform data-driven reviews and analysis on customer portfolio to prioritise opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas • Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives • Contribute towards the development of a strong team environment by upholding high work standards • Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

Title: Senior Manager, Paid Search Location: Arkansas, California, Colorado, Florida, Georgia, Illinois, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin WHY NEW ENGEN? At New Engen, we help brands grow—not just bigger, but smarter. We’re a digital marketing agency built to drive meaningful impact across the entire customer journey, blending media, creative, analytics, influencer, and retail strategies into performance-driven campaigns. Some clients partner with us through long-term agency relationships. Others tap into specialized solutions like Donut Studios and Acorn Creator Suite. Together, these capabilities allow us to deliver integrated, performance-driven work across channels. We’re a collaborative group of strategists, creatives, analysts, and makers who are all in on helping brands and each other thrive. WHAT YOU’LL DO - Own performance and execution across a set of high-impact Paid Search accounts, including enterprise-level clients such as Thermo Fisher and The Home Depot - Lead day-to-day account management, ensuring campaigns are optimized effectively and performance goals are met - Serve as a primary point of contact for clients, leading calls, presenting performance, and translating client needs into clear direction for the team - Provide guidance and oversight to team members, ensuring high-quality execution, strong QA practices, and consistent delivery across accounts - Balance multiple workstreams and stakeholders, managing competing priorities in a fast-paced, high-visibility environment - Collaborate cross-functionally with analytics, strategy, and other media teams to ensure cohesive performance and alignment across channels - Step into hands-on execution when needed, maintaining a strong pulse on the work and ensuring continuity across accounts WHAT YOU BRING - Deep, hands-on experience with Google Search, with a strong understanding of campaign builds, optimization, and performance management - Proven ability to manage and optimize complex Paid Search accounts, ideally within an agency or multi-client environment - Strong client-facing experience, including leading calls, presenting performance, and building trust with stakeholders - Ability to manage multiple priorities and stakeholders, staying organized and effective in fast-paced environments - Experience guiding or mentoring team members, providing direction and feedback to support strong execution - Confidence operating both strategically and tactically, with the ability to step into execution as needed - Strong communication and presentation skills, with the ability to clearly articulate performance, insights, and next step - Location requirement: This is a hybrid role based in Seattle or Brooklyn (NYC), with ~2 days/week in-office. SOME OF OUR PERKS - Hybrid work environment with flexible hours - Unlimited PTO + company holidays - Comprehensive medical, dental, vision, and disability coverage - Life & AD&D insurance - 401(k) with company match - Paid parental leave & family support - Pet care perks & insurance - Commuter & transit benefits - Learning & development opportunities - Exclusive employee discounts Salary Range: $95,000-115,000 The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely. New Engen is proud to have offices in Seattle, New York, and Northwest Arkansas, each one anchoring teams that drive creativity, collaboration, and culture. But great work isn’t limited to those zip codes. We also support a distributed team of remote employees across the country, giving people the flexibility to do their best work wherever they are. We currently hire full-time employees in the following states: Arkansas, California, Colorado, Florida, Georgia, Illinois, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin Let’s Build What’s Next Together - If you’re passionate about media and eager to make a meaningful impact with a team that’s all in, we’d love to hear from you. Important Notice About Job Openings: Please be aware of fraudulent job postings, consulting engagements, solicitations, or employment offers from suspicious sources. These attempts are often designed to steal your personal information or trick you into paying fees for recruitment or training services. New Engen does NOT charge any application, processing, or training fees at any stage of the recruitment or hiring process. We take your security seriously and are here to support you, ensuring your job search is a safe, positive experience.