Role Description As a Partner Education Specialist, you’ll work on Murmuration’s Help Center and the knowledge infrastructure that powers partner and internal training. Your day-to-day work will include: - Writing and editing Help Center articles. - Preparing training materials. - Developing and enforcing a comprehensive style guide. - Translating technical work and words into easily understandable verbiage. - Scripting video content. This role is for meticulous communicators who bring structure to complexity. We’ll rely on you to: - Proactively identify gaps in our knowledge base. - Maintain content quality across the board. - Ensure that everything we publish reflects a consistent, professional voice. Qualifications - 3+ years of experience in a technical writing, knowledge management, or content strategy role. - Experience writing and editing for varied audiences, including both technical and non-technical readers. - Demonstrated ability to develop and enforce style guides and content standards. - Experience writing or editing scripts for video content (training, product, or explainer formats). - Experience with tech tools and the language commonly used with them. - Familiarity with knowledge management systems and Help Center platforms (e.g., Zendesk, Confluence, Pendo, or similar). - Strong organizational skills and the ability to manage a content review cycle across a large body of articles. - Excellent communication skills with the ability to collaborate effectively with training staff, partnership teams, and subject matter experts. Requirements - Experience in a civic engagement, nonprofit, or mission-driven technology organization. - Background in instructional design and familiarity with adult learning principles. - Experience using AI-assisted tools to accelerate writing or editing workflows. - Familiarity with video production workflows (even just the scripting/storyboarding side). - Experience training stakeholders on how to use and contribute to a knowledge management system. Benefits - Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members. - Retirement benefits with a 5% employer match. - A flexible, unlimited PTO plan. - Generous paid parental leave. - Pre-tax commuter benefits. - A company laptop. - A flexible remote work environment. - A home office setup stipend for all new employees. - Monthly reimbursement for remote work expenses. - A yearly professional development fund. - Mental health and wellness benefits through Calm and Better Help. - Yearly in-person staff retreats. - A welcoming culture that celebrates diversity, equity, inclusion, and belonging.

Role Description We are seeking a motivated and highly organised Scheduler to coordinate appointments, manage calendars, and ensure our team operates efficiently. This fully remote role is ideal for someone who thrives on structure, communicates clearly, and can juggle multiple schedules simultaneously. Key Responsibilities - Coordinate and schedule appointments, meetings, and calls across multiple team members - Manage and maintain shared team calendars using scheduling tools - Confirm appointments with clients and send reminders as required - Reschedule and resolve calendar conflicts efficiently and professionally - Liaise with clients and internal teams to manage availability and booking changes - Maintain accurate scheduling records and update systems in real time - Support the operations team with additional administrative scheduling tasks Qualifications - 1+ year of experience in a scheduling, coordination, or administrative role - Proficiency with calendar and scheduling tools (Google Calendar, Calendly, Outlook) - Excellent organisational skills with strong attention to detail - Clear and professional written and verbal communication skills - Ability to manage a high volume of bookings calmly and accurately - Self-motivated and reliable working independently in a remote setting - Fast learner who can adapt to new scheduling software quickly - Matric certificate required; relevant diploma is advantageous Requirements - Salary: R16,000/month - 100% Remote

• Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. • We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. • We operate 3 business segments: - Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations - Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service • Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 500 staff with an intact startup mindset. • We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. • Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Asia Pacific.

Role Description We are looking for a well-rounded Onboarding Lead to support our growth in Australia that is excited about the below Mission and Outcome. - Mission: This role is crucial in developing strong customer relationships and ensuring a smooth onboarding, billing, and account management experience. - Outcomes: - Be the internal champion for onboarding – THE most important step of our client journey - you'll make sure we start on the right foot, both sides clear on expectations and ready to roll. - Optimise the client journey – work with customer success, sales, product and operations team to shape a smooth and comprehensive experience. - Be part of building a rocket ship – in a traditionally unsexy industry, but with plenty of exciting opportunities to disrupt and innovate! Qualifications - Minimum of 3 years experience as Customer Success, Customer Support, or Account Management. - Experience in a high-growth environment (SaaS, fast-scaling SMEs) is a plus. - Strong organisational, interpersonal, and communication skills. - A problem-solving attitude. - A pragmatic approach. Requirements - Ownership: Reliability and trust-building within the team. - Humility: Open-mindedness to feedback and willingness to learn. - Structured Thinking: Ability to show sound judgement in complex situations. - Data driven: Use of sound data to support strategies and initiatives. - Can have tough conversations in a positive way. - Problem Solving: Ability to identify, diagnose, and resolve production issues quickly. - Attention to detail: Managing multiple, complex workstreams from numerous stakeholders. Interview Process - One-Way Video Interview / TA Interview: A ~30 minute chat with the Talent Acquisition. - Case study: A ~60 minute chat with the Hiring Manager. - Soft-skills assessment: A ~60 minute chat with a member of the leadership team. - Offer + reference interviews: A non-binding offer followed by reference checks. Benefits - Humility and kindness: A culture of not taking ourselves too seriously and being able to laugh. - Financial benefits: Competitive market salaries and generous paid time off. - Personal growth: Responsibility and autonomy with opportunities for training. - Certified B Corp: Commitment to building a force for good.