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WorkWhile

The best work for the best hourly workers. On a mission to help workers earn a better living and live better lives.

Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 51-200Since 2019H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

61 days ago

Salary

$100K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Account Manager

WorkWhile

• Serve as the lead point of contact for all customer account management matters • Build and maintain strong, long-lasting client relationships • Maintain customer contracts to maximize profits • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) • Prepare reports on account status • Collaborate with sales team to identify and grow opportunities within territory • Assist with challenging client requests or issue escalations as needed • Travel to client locations as needed

Job Requirements

  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software (HubSpot or similar) and Google Suite
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • Undergraduate degree

Benefits

  • Remote work culture with opportunities for coworking in SF, NY & Toronto
  • In-person company offsites
  • Medical, dental, & vision coverage
  • Flexible time off
  • 401(k) with employer match
  • WFH stipend to support your home office needs

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