WorkWhile

• Own and evolve frontend systems that span multiple product areas, ensuring consistency, quality, and scalability • Partner with engineering leadership, product, and design to shape frontend technical strategy and long-term direction • Lead high-impact initiatives such as architectural evolution, performance improvements, or major UX foundations • Establish and uphold frontend standards around component design, state management, accessibility, and testing • Act as a force multiplier for the team: guiding technical decisions, reviewing designs, and mentoring engineers • Help define how frontend engineering is practiced as the company grows

• Serve as the lead point of contact for all customer account management matters • Build and maintain strong, long-lasting client relationships • Maintain customer contracts to maximize profits • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) • Prepare reports on account status • Collaborate with sales team to identify and grow opportunities within territory • Assist with challenging client requests or issue escalations as needed • Travel to client locations as needed

• Partner closely with product, design, and engineering leadership to build high-quality user experiences for workers and businesses • Lead frontend initiatives from early design through implementation, launch, and iteration • Build and maintain complex user-facing features in React and React Native, with a focus on performance, accessibility, and maintainability • Help shape frontend architecture, patterns, and best practices as the product and team scale • Support and mentor teammates, contributing to a collaborative and inclusive engineering culture

• Serve as the lead point of contact for all account management matters for retail clients, including staffing planning, escalations, and ongoing strategy • Build and maintain strong, long-lasting relationships with senior-level operations roles, store operations managers, district managers, HR leaders, and other key stakeholders • Develop a deep understanding of each client's retail environment - including seasonal hiring surges, inventory events, store openings, and customer traffic patterns - to proactively meet their workforce needs • Maintain and grow client contracts, identifying upsell and expansion opportunities across store locations, regions, or new job categories • Develop trusted advisor relationships with key retail accounts, aligning WorkWhile's solutions to their operational goals and labor challenges • Ensure timely and successful fulfillment of shifts and workforce solutions in line with client expectations and SLAs • Communicate the progress of weekly, monthly, and quarterly workforce initiatives clearly to both internal teams and retail client stakeholders • Forecast and track key account metrics including fill rates, worker performance, client satisfaction scores, and revenue growth • Prepare regular account health reports and business reviews tailored to retail operations leadership • Collaborate with the Sales team to identify growth opportunities within existing retail accounts and expand WorkWhile's presence across new store locations or banners • Partner with Ops teams to ensure worker supply meets retail client demand, especially during peak periods (holidays, back-to-school, etc.) • Assist with challenging client requests or issue escalations, providing quick and effective resolutions to minimize operational disruption

• Collaborate closely with leadership team and cross-functional partners • Take the lead on key initiatives, guiding projects from design through implementation • Help shape our technical systems, internal tools, and team culture • Balance pragmatism with care, aiming for scalable, maintainable solutions • Support and mentor teammates, fostering a collaborative and inclusive culture

• Act as the operational owner and business driver for all Vendor Management System (VMS) integrations — holding Product and Engineering accountable for reliability, scalability, and roadmap prioritization • Translate operational pain points, edge cases and invoicing requirements into clear product requirements; maintain a living view of integration gaps and their business impact • Evaluate and define the right long-term integration vision • Design the policy framework that governs enterprise operations and commercial term requirements with customers — including payment release controls, exception handling protocols, and escalation paths • Partner with GTM and Finance on how VMS growth is modeled, scoped, and operationalized — ensuring new VMS customers are set up for clean execution from day one • Own the rebuild of WorkWhile's VMS processes in partnership with the data science team and Finance — covering timesheet matching, worker identity, break/pay rate validation, and exception handling – which are the primary drivers toward accurate invoices sent to customers for collections • Define and maintain the data quality standards and audit trails required for clean invoicing and payment • Lead and develop a team executing day-to-day VMS workflows • Define an automation roadmap, translating manual workflows into product requirements and advocating for Engineering prioritization, allowing the team to shift towards higher leverage activities • Establish the metrics, dashboards, and operating cadence that give leadership clear visibility into VMS channel health

• Lead full sales cycle for enterprise targets: prospecting, discovery, solution positioning, negotiation, and close. This is a hunter role. • Develop strategic account plans to penetrate and expand within Fortune 500 / national accounts. • Drive consensus and alignment across multiple departments (ops, finance, procurement) at target customers. • Articulate WorkWhile’s value proposition in enterprise labor strategy, workforce analytics, and flexible staffing solutions. • Build and maintain a robust pipeline with enterprise opportunities and accurate sales forecasting. • Collaborate internally with sales, finance, operations and product stakeholders to deliver tailored enterprise proposals and proofs of concept. • Represent WorkWhile at industry events and executive meetings.

• Execute full sales cycle from prospecting and qualification through proposal, negotiation, and close for mid-market accounts. This is a hunter role. • Strategic and creative thinking that enables you to understand industry and customer trends and apply those insights to deliver business results. • Generate and manage a healthy pipeline through outbound outreach, trade show/conference attendance, and strategic engagement. • Conduct discovery calls, tailored demos, and articulate WorkWhile’s value and product differentiators against competitors. • Build strong relationships with decision-makers (procurement/talent acquisition, operations, finance) and act as a trusted advisor. • Collaborate with internal cross-functional teams (sales, operations, finance) to ensure smooth onboarding and long-term satisfaction. • Provide accurate forecasting, pipeline metrics, and deal progression reporting.

About WorkWhile WorkWhile is on a mission to help workers earn a better living and live better lives. 83 million Americans work hourly jobs, often with unpredictable schedules that pay close to minimum wage and offer limited benefits, leading to financial instability. WorkWhile identifies the best hourly workers and matches them with shifts that fit their skills, location, and life. Businesses get access to a quality workforce, while workers get stable income and unmatched benefits, including next day pay, free tele-health services, and financial services. We have the audacious goal to align incentives and solve inefficiencies in the labor market, disrupting the $650 billion staffing and recruiting market. Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, WorkWhile is reshaping the future of work. Role Summary We are hiring a Mid-Market Account Executive to drive new business and expansion revenue within the mid-market segment, typically companies with ~$10M–$1B in annual revenue requiring shorter-to-moderate sales cycles. You’ll execute a consultative sales approach to uncover needs, demonstrate value, and close business while building a robust pipeline. Key Responsibilities - Execute full sales cycle from prospecting and qualification through proposal, negotiation, and close for mid-market accounts. This is a hunter role. - Strategic and creative thinking that enables you to understand industry and customer trends and apply those insights to deliver business results - Generate and manage a healthy pipeline through outbound outreach, trade show/conference attendance, and strategic engagement. - Conduct discovery calls, tailored demos, and articulate WorkWhile’s value and product differentiators against competitors. - Build strong relationships with decision-makers (procurement/talent acquisition, operations, finance) and act as a trusted advisor. - Collaborate with internal cross-functional teams (sales, operations, finance) to ensure smooth onboarding and long-term satisfaction. - Provide accurate forecasting, pipeline metrics, and deal progression reporting. What You Bring - 3-6+ years of quota-carrying sales experience, preferably in SaaS, staffing/HR tech, or marketplace products. - Proven ability to close deals in the mid-market segment with a blend of consultative and transactional selling. - Solid communication skills and experience presenting to mid-level executives. - Comfortable balancing speed and strategy; agile in managing moderate sales cycles. Compensation & Benefits - Competitive base salary + commission with clear OTE upside. - Equity - Full benefits package: medical/dental/vision, 401(k) with match, flexible time off, remote/hybrid options, and more.

About WorkWhile WorkWhile is on a mission to help workers earn a better living and live better lives. 83 million Americans work hourly jobs, often with unpredictable schedules that pay close to minimum wage and offer limited benefits, leading to financial instability. WorkWhile hires the best hourly workers and matches them with shifts that fit their skills, location, and life. Employers get access to a quality workforce, while employees get stable income and unmatched benefits, including access to credit and savings tools. We have the audacious goal to align incentives and solve inefficiencies in the labor market while disrupting the $650BN temporary staffing industry. About this Role: WorkWhile is looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. - Serve as the lead point of contact for all customer account management matters - Build and maintain strong, long-lasting client relationships - Maintain customer contracts to maximize profits - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our solutions according to customer needs and objectives - Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders - Develop new business with existing clients and/or identify areas of improvement to meet sales quotas - Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) - Prepare reports on account status - Collaborate with sales team to identify and grow opportunities within territory - Assist with challenging client requests or issue escalations as needed - Travel to client locations as needed About you: - Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role - Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level - Solid experience with CRM software (HubSpot or similar) and Google Suite - Experience delivering client-focused solutions to customer needs - Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail - Excellent listening, negotiation and presentation abilities - Strong verbal and written communication skills - Fluent in speaking Mandarin. - Undergraduate degree Benefits & Perks - Remote work culture with opportunities for coworking in SF - In-person company offsites - Medical, dental, & vision coverage - Flexible time off - 401(k) with employer match - WFH stipend to support your home office needs WorkWhile is an Equal Opportunity Employer. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. WorkWhile has a diverse, mission-driven, and supportive culture—we look for people who want to take ownership, are energized by ambiguity, and strive to make a lasting impact. If this resonates with you, we’d love to chat!