Dragos is a computer and network security company specializing in industrial cybersecurity, incident response, threat intelligence, and security software. Past flexible jobs at Dra
Quote-to-Order Systems Manager
Location
United States
Posted
11 days ago
Salary
$145K / year
Seniority
Lead
No structured requirement data.
Job Description
Quote-to-Order Systems Manager
Dragos
Role Description Quote-to-Order Systems Manager at Dragos will serve as a core member of the GTM Business team, owning the Salesforce CPQ platform and driving end-to-end Quote-to-Order (Q2O) process excellence. This role goes beyond standard administration — it requires designing scalable process automation, reducing manual friction across the revenue cycle, and leveraging AI-powered tools to improve speed, accuracy, and efficiency across the quoting and order workflow. Responsibilities - Develop, maintain, and continuously improve the Dragos Salesforce CPQ instance including product bundles, price rules, discount structures, approval workflows, and quote templates. - Serve as the internal subject matter expert for Salesforce CPQ and Q2O processes, providing guidance and support to stakeholders across Sales, Finance, and Operations. - Troubleshoot and resolve any errors or issues that occur with existing Salesforce or CPQ functionality. - Partner with CPQ stakeholders to gather and document requirements for system enhancements — translating business needs into scalable, automated solutions that reduce manual effort and accelerate deal velocity. - Design and enforce best practices for the end-to-end Q2O process, including pricing rules, approval workflows, validations, and order generation. - Evaluate and modernize legacy automation within the Salesforce and CPQ instance, with an eye toward Salesforce Revenue Cloud capabilities. - Design and implement process automation using Salesforce Flow to eliminate manual steps, reduce errors, and accelerate the quote-to-order cycle. - Identify and leverage AI/Flow capabilities — including Flow Orchestration, Agentforce, Einstein AI, or integrated platforms — to enhance quoting accuracy, workflow automation, and data quality. - Perform data hygiene, backup, and regular system updates as needed. Qualifications - 5+ years of Salesforce administration experience, with demonstrated hands-on ownership of CPQ configuration and Q2O/Quote-to-Cash process design. - Salesforce Admin and CPQ Specialist certifications required; Salesforce Revenue Cloud certification a plus. - Strong business analysis skills with experience gathering requirements, writing functional specifications, and translating business needs into scalable system solutions. - Advanced proficiency with Salesforce Flow required; ability to design complex, multi-step automation flows across the Q2O lifecycle (Process Builder experience a plus). - Experience with APEX coding a plus. - Deep working knowledge of Salesforce CPQ including product bundles, price rules, discount structures, approval workflows, and quote templates. - Experience with other integrated GTM tools such as Ironclad is desired. - Familiarity with AI-powered tools for CRM and revenue workflow automation (e.g., Salesforce Agentforce, Einstein AI, or third-party AI platforms) a plus. - Strong attention to detail, outstanding time management, and a continuous improvement mindset. - Strong business partnership mindset with the ability to communicate effectively with both technical and non-technical stakeholders and translate requirements into working solutions. Requirements - Salary: $145,000 - Competitive Equity Package - Comprehensive Benefits Plan Company Description Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world!
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