Insight logo
Insight

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge. Guiding organizations through complex digital decisions.

Manager of Services

ManagerManagerFull TimeRemoteLeadTeam 10,001

Location

United States

Posted

19 days ago

Salary

$160K / year

Seniority

Lead

No structured requirement data.

Job Description

Manager of Services

Insight

Role Description Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. What you’ll do at Insight: - Pre-Sales Leadership & Delivery - Lead and develop a team of infrastructure and pre-sales professionals supporting client-facing opportunities across networking, data center, and cloud-adjacent solutions. - Own intake, prioritization, and assignment of opportunities to ensure focus on high-value, winnable deals. - Partner closely with Sales to shape solution strategy, scope of work, estimates, and delivery models. - Provide clear bid / no-bid guidance based on technical complexity, resourcing, risk, and strategic alignment. - Operational Excellence & Process Improvement - Drive scalable, repeatable pre-sales processes across RFP qualification, SOW development, change requests, and pricing workflows. - Identify and eliminate inefficiencies (e.g., spreadsheet-based tooling, unclear handoffs, governance gaps) through improved systems, standards, and controls. - Ensure accurate opportunity tracking, forecasting inputs, and executive reporting. - Balance speed and discipline to protect delivery teams while supporting aggressive sales cycles. - Stakeholder & Executive Communication - Produce concise, executive-ready updates summarizing pipeline activity, risks, wins, focus areas, and team capacity. - Communicate clearly through ambiguity, organizational change, and shifting priorities. - Serve as a trusted advisor to senior leadership by translating frontline execution into actionable insights. - People Leadership & Culture - Build resilient, engaged teams capable of delivering results through change without burnout. - Coach team members on technical growth, consultative thinking, and professional development. - Foster accountability, transparency, and collaboration across Sales, Services, and leadership teams. - Recognize performance, address gaps early, and support long-term talent development. This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. Qualifications - 5+ years of experience in infrastructure services, pre-sales, consulting, or technical leadership. - Proven people management experience leading distributed or cross-functional teams. - Strong background in infrastructure domains such as networking, data center, and enterprise services. - Demonstrated ability to manage ambiguity, prioritize competing demands, and drive results. - Exceptional written and verbal communication skills with executive audiences. - Experience supporting enterprise sales organizations and complex deal cycles. - Track record of improving pre-sales efficiency, win rates, or delivery alignment. - Familiarity with Salesforce opportunity management and services governance models. - Recognized leadership impact through awards, promotions, or enterprise initiatives. Benefits - Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. - Access to 11 thriving and diverse Teammate Resource Groups. - Core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Company Description Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

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